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Cisco Unity Connection

Supported Hardware and Software, and Support Policies for Cisco Unity Connection 2.x

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Table Of Contents

Supported Hardware and Software, and Support Policies for Cisco Unity Connection Release 2.x

PART 1: Supported Hardware for Use with Cisco Unity Connection 2.x

Supported Phone System Integrations

Supported IP Phone System Integrations

Supported Circuit-Switched Phone System Integrations

Supported Phone Models for Use with Cisco Unity Connection Phone View Features

Supported Platforms

Supported Optional Hardware

PART 2: Supported Optional Software for Use with Cisco Unity Connection 2.x

Supported Versions for a Cisco Unified MeetingPlace Express Integration

PART 3: Cisco Unity Connection Support Policies

Support Policy for VPIM Voice Messaging Systems

PART 4: Related Documentation

Compatibility Information

Requirements Information


Supported Hardware and Software, and Support Policies for Cisco Unity Connection Release 2.x


Published May 30, 2007

This document lists supported hardware and software, and support policies for a Cisco Unity Connection version 2.x system.It contains the following sections:

PART 1: Supported Hardware for Use with Cisco Unity Connection 2.x

PART 2: Supported Optional Software for Use with Cisco Unity Connection 2.x

PART 3: Cisco Unity Connection Support Policies

PART 4: Related Documentation

PART 1: Supported Hardware for Use with Cisco Unity Connection 2.x

Supported Phone System Integrations

Supported Phone Models for Use with Cisco Unity Connection Phone View Features

Supported Platforms

Supported Optional Hardware

PART 2: Supported Optional Software for Use with Cisco Unity Connection 2.x

PART 3: Cisco Unity Connection Support Policies

PART 4: Related Documentation

Supported Phone System Integrations

Cisco Unity Connection integrates with qualified IP phone systems (see the "Supported IP Phone System Integrations" section below) and with qualified circuit-switched phone systems (see the "Supported Circuit-Switched Phone System Integrations" section below). Connection also supports integrations with multiple phone systems simultaneously (refer to the Multiple Phone System Integration Guide for Cisco Unity Connection 2.0 at http://www.cisco.com/en/US/products/ps6509/products_installation_and_configuration_guides_list.html).

Supported IP Phone System Integrations

Cisco Unified Communications Manager

Cisco Unified Communications Manager Express

Cisco SIP Proxy Server

In addition, the Cisco Unified CM integrations with Cisco Unity Connection support the use of Survivable Remote Site Telephony (SRST) installed on Cisco IOS platforms at remote sites.

For the supported versions of Cisco Unified CM and Cisco Unified CM Express, refer to the applicable document, depending on the integration type:

SCCP Compatibility Matrix: Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco Unified Communications Manager Express at http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html.

SIP Trunk Compatibility Matrix: Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco Unified Communications Manager Express at http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html.

Supported Circuit-Switched Phone System Integrations

Table 1 Supported Circuit-Switched Phone System Integrations 

Phone System
Integration Type
Supported PIMG Units
Additional
Required Components1

Avaya Definity G3

Digital

Digital PIMG unit

Digital cables

LAN connections

Avaya Definity ProLogix

Digital

Digital PIMG unit

Digital cables

LAN connections

Avaya S8300, Avaya S8500, and Avaya S8700

Digital

Digital PIMG unit

Digital cables

LAN connections

Mitel SX-2000

Digital

Digital Mitel PIMG unit

Digital cables

LAN connections

NEC NEAX 2400

Digital

Digital PIMG unit

Digital cables

LAN connections

Nortel Meridian 1
(includes Succession and SL 1)

Digital

Digital PIMG unit

Digital cables

LAN connections

QSIG or DPNSS phone system

IP

N/A

Cisco EGW 2200

LAN connections

Rolm 9751 9005

Digital

Digital Rolm PIMG unit

Digital cables

LAN connections

Rolm 9751 9006

Digital

Digital Rolm PIMG unit

Digital cables

LAN connections

Siemens Hicom 300 E (European)

DTMF

Analog PIMG unit

Analog cables

LAN connections

Siemens Hicom
300 series E CS

Digital

Digital PIMG unit

Digital cables

LAN connections

1 For recommendations and additional information on these components, refer to the applicable Cisco Unity Connection integration guide at http://www.cisco.com/en/US/products/ps6509/products_installation_and_configuration_guides_list.html.


Supported Phone Models for Use with Cisco Unity Connection Phone View Features

The following Cisco Unified IP Phone models are supported: 7941G, 7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE.

If a user experiences problems using Phone View on a phone model that is not listed, the feature should be disabled for that user.

Phone View does not work with the following phones: 7902G, 7910G, 7912G, 7920, 7940G, 7960G, 7985G, and Cisco IP Communicator.

Supported Platforms

For information on the platforms supported for use with Cisco Unity Connection 2.x, refer to Cisco Unity Connection Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html.

Supported Optional Hardware

The following optional hardware is supported for use with Cisco Unity Connection 2.x:

The following tape drives for backup:

HP StorageWorks DAT 72 USB tape drive

HP StorageWorks Ultrium 448 Tape Drive

For information on which tape drive is supported for use with your server, refer to the table for your server in the Cisco Unity Connection Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html.

PART 2: Supported Optional Software for Use with Cisco Unity Connection 2.x

Supported Versions for a Cisco Unified MeetingPlace Express Integration

PART 1: Supported Hardware for Use with Cisco Unity Connection 2.x

PART 3: Cisco Unity Connection Support Policies

PART 4: Related Documentation

Supported Versions for a Cisco Unified MeetingPlace Express Integration

Cisco Unity Connection supports integration with Cisco Unified MeetingPlace Express 2.0 and later.

PART 3: Cisco Unity Connection Support Policies

Support Policy for VPIM Voice Messaging Systems

PART 1: Supported Hardware for Use with Cisco Unity Connection 2.x

PART 2: Supported Optional Software for Use with Cisco Unity Connection 2.x

PART 4: Related Documentation

Support Policy for VPIM Voice Messaging Systems

Cisco Unity Connection 2.x supports Voice Profile for Internet Mail (VPIM) version 2, which allows the exchange of voice and text messages with other voice messaging systems, which are the following:

Cisco Unity Connection in Cisco Unified Communications Manager Business Edition version 6.x

Cisco Unity 4.0 and later

Cisco Unity Express 1.2 and later

Third-party voice messaging systems

Cisco support policy is that customers can use VPIM Networking to exchange voice messages between Cisco Unity Connection and a third-party voice messaging system provided that the third-party system complies with the VPIM version 2 specification, as defined in Internet RFC 3801.

For information on using VPIM in Cisco Unity Connection, refer to the "Using VPIM Networking" chapter of the System Administration Guide for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.

PART 4: Related Documentation

Compatibility Information

Requirements Information

PART 1: Supported Hardware for Use with Cisco Unity Connection 2.x

PART 2: Supported Optional Software for Use with Cisco Unity Connection 2.x

PART 3: Cisco Unity Connection Support Policies

Compatibility Information

For compatibility information, refer to the following documents at http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html:

Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations

SCCP Compatibility Matrix: Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco Unified Communications Manager Express

SIP Trunk Compatibility Matrix: Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco Unified Communications Manager Express

Requirements Information

For requirements information, refer to System Requirements for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html.