 Feedback
|
Table Of Contents
Release Notes for Cisco TelePresence TX System Software Release 6.0
Video Bandwidth Allocation Weighting
Important Notes for TX 6.0.x Releases
Supported TX Auxiliary Devices
Software Agreements and Licensing
Exceptions with Other Cisco Devices
Exceptions with Third-Party Endpoints
Cisco TelePresence Software Compatibility and Device Interoperability
Caveats in the TX 6.0 Releases
TX Release 6.0 Caveat Quick Reference
Caveats in the Cisco TelePresence System with TX Release 6.0.1
Unresolved Caveats in TX Release 6.0.1
Resolved Caveats in TX Release 6.0.1
Caveats in the Cisco TelePresence System with TX Release 6.0.0
Unresolved Caveats in TX Release 6.0.0
Resolved Caveats in TX Release 6.0.0
Caveats in Cisco TelePresence Touch 12 with TX Release 6.0
Cisco TelePresence Touch 12 Unresolved Caveats in TX Release 6.0.0
Cisco TelePresence Touch 12 Resolved Caveats in TX Release 6.0.0
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco TelePresence TX System Software Release 6.0
Revised : April 2013, OL-28613-01Contents
These release notes describe new features and open and closed hardware and software caveats for the Cisco TelePresence TX System software 6.0 releases.
Note
A copy of source code used in this product that is licensed under the General Public License Version 2.0 can be obtained by e-mailing a request to cts-gpl@cisco.com.
•
•
•
•
•
•
•
•
Note
What's New
The following sections contain new features in the TX 6.0 releases:
New in TX Release 6.0.1
TX software release 6.0.1 resolves system issues and enhances the user experience; there are no new features. See the Caveats in the Cisco TelePresence System with TX Release 6.0.1 section.
Note
New in TX Release 6.0.0.1
Software release TX 6.0.0.1 resolves a camera brightness issue found in systems that upgrade to TX 6.0 from CTS software release 1.9 or earlier. If your system uses TX release 6.0.0, upgrading to TX 6.0.0.1 will not affect your system.
Some systems running TX release 6.0.0 may require an adjustment of the camera's white balance. For more information, refer to the "Adjusting the White Balance for Your System" section of the Administration Guide for Cisco TelePresence TX Software Release 6.0. If you encounter issues with this procedure, contact your Cisco technical support representative.
Note
New in TX Release 6.0.0
The following features are new in this release:
•
60 fps Main Video
The 60 fps main video feature enables Cisco TelePresence endpoints running TX 6.0.0 or later to send main video at a frame rate of 60 fps with 1080p quality (1080p 60). It provides improved clarity, sharper images, and an increased number of pixels, simulating a higher resolution. It also offers smoother motion handling, less blurriness, and reduced motion streaks.
60 fps is supported on the following Cisco TelePresence endpoints:
•
•
•
•
•
•
•
The following Cisco TelePresence endpoints can send main video at 60 fps with 720p quality (720p 60):
•
•
•
For more information, refer to the "60 fps Main Video" section of the Administration Guide for Cisco TelePresence TX Software Release 6.0.
802.1X Authentication
This software release supports the use of 802.1X authentication for port-based access control. For more information and instructions about configuring this feature, refer to the "802.1X Authentication" section of the Administration Guide for Cisco TelePresence TX Software Release 6.0.
Annotation
You can now take a snapshot of the presentation that is being shared during a conference, and make annotations to that snapshot. For more information, refer to the "Annotating Presentations" section of the Cisco TelePresence System User Guide.
Dialing a URI String
This software release supports using a URI string (for example, user@cisco.com) to place a call. For more information, refer to the "Dialing a URI String Using the Keyboard" section of the Cisco TelePresence System User Guide.
Note
High-Definition Presentation
Some Cisco TelePresence endpoints support sending and receiving High Definition (HD)-quality video of the presentation that is being shared.
The following Cisco TelePresence endpoints running TX release 6.0 or later software support high-definition (HD) presentation:
•
•
•
•
•
For more information about the HD video feature, refer to the "High-Definition Presentation" section of the Administration Guide for Cisco TelePresence TX Software Release 6.0.
Language Versions
This software release supports additional languages. These languages change the text that is shown on the Cisco TelePresence Touch 12 device and also affect some on-screen messages.
Cisco provides a locale pack file bundle on cisco.com that supports 14 specific languages other than English. Table 1 contains a list of these available languages.
For more information, refer to the "Installing Language Versions" section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
Screen Dimming
To save power and extend the lifespan of the Cisco TelePresence Touch 12 device, the Touch 12 dims during non-business hours, as defined in Unified CM. When dimming is active, the screen is dimmed and the home button is glowing. The system becomes active when the screen or a hard button is touched, and stays on until the system has been idle for one hour.
For more information, refer to the "Screen Dimming" section of the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
TIP Support
Cisco TelePresence endpoints are designed to work with any device that implements the TelePresence Interoperability Protocol (TIP) and adheres to the interoperability requirements described in Cisco's published TIP Implementation Profiles.
Starting with TX 6.0.0, TIP version 8 is supported. TIP version 8 includes support for the following features:
•
•
Cisco tests interoperability with TIP devices based on market priority. The Cisco Technical Assistance Center (TAC) accepts calls related to interoperability with third-party endpoints and devices to troubleshoot and identify the root cause of issues. These calls must come from customers with a valid support agreement.
Video Bandwidth Allocation Weighting
The Video Bandwidth Allocation Weights parameter allows you to balance the bandwidth ratio for main video and presentation video during a conference. Use this feature when the amount of session bandwidth that is used by a Cisco TelePresence endpoint to send audio, main video, and presentation video media streams exceeds the amount of available session bandwidth.
For more information about configuring the weighting feature, refer to the "Video Bandwidth Allocation Weights " section of the Administration Guide for Cisco TelePresence TX Software Release 6.0.
This feature is supported on the following Cisco TelePresence endpoints:
The following systems support the bandwidth allocation feature:
•
•
•
•
•
Important Notes for TX 6.0.x Releases
•
All Cisco TelePresence TX9000 series endpoints must be upgraded to software release 1.9.3 or later before they can be upgraded to release TX 6.0.
•
Cisco TelePresence software release TX 6.0 is only compatible with the Touch 12, not the IP Phone.
•
After upgrading your system software and rebooting your endpoint, the Touch 12 device Directory button might not appear immediately. Wait 10 to 25 minutes for the button to appear.
•
The High Definition (HD) Presentation feature works with both VGA and custom digital cables.
•
The Cisco TelePresence System Administration interface is supported on Internet Explorer (IE) versions 6, 7, 8 and 9, as well as Firefox version 3.6, 5 and 9.
•
Headsets are supported on the CTS 500 Series only.
•
Whenever possible register your device to the Unified CM to configure the correct device type before calibrating the camera. To perform camera calibration if your system is not registered to the Unified CM, use the set ctstype command.
•
The VGA cable interface requires a 60 hertz refresh rate, but some laptops receive 60hz but do not send 60hz. For best results when viewing presentation displays on your laptop, try to disable and re-enable sending presentation video. On your PC, press Fn+F7 to disable the presentation first and then use Fn+F7 to enable the presentation again. This function is not necessary on Mac systems.
•
Avoid using the following commands to collect call status logs while in an active call:
–
–
–
Using these commands during an active CTS call can cause high CPU usage and may bring calls down.
•
Some telepresence endpoints do not support the ability to share or receive presentations. If you encounter an endpoint that does not support presentations, the CTS displays the following notification on the main screen:
"Remote participant cannot receive presentation"
•
For information about MXP support for Cisco TelePresence, refer to the document Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices.
Supported TX Auxiliary Devices
This section contains auxiliary devices that can be used with the TX systems:
Displays
Cisco TelePresence systems are designed to work with any Full HD monitor that connects to the system using a standard HDMI or DVI interface. Note that the connector on the TelePresence side is an HDMI connector, so either an HDMI-to-HDMI cable or an HDMI-to-DVI cable is required.
Cisco highly recommends the use of commercial or professional-grade displays with your Immersive TelePresence system. Off-the-shelf consumer displays or TV monitors are not recommended, as they typically have shorter life spans and require a remote control to operate.
When qualifying a display for use with your TelePresence system, consider the following:
•
•
•
•
•
Document Cameras
The following WolfVision document cameras have been tested for use with TX systems:
•
•
•
•
•
Software Agreements and Licensing
For complete software licensing information, access the Cisco TelePresence Administration Software Licensing Information page on Cisco.com at the following link:
http://www.cisco.com/en/US/products/ps8332/products_licensing_information_listing.html
Exceptions with Other Cisco Devices
•
During a secure SIP call between a TX9x00 system and an MXP1700 system, when the TX9x00 shares a presentation, the call becomes audio-only and the MXP1700 sees a frozen video screen. (CSCub99572)
•
During a point-to-point call, no video appears on remote H.323 EX60 endpoint after TX9x00 system performs a hold-and-resume or adds an audio participant to the call. (CSCub97552)
Exceptions with Third-Party Endpoints
•
A CTS endpoint is in a call with a LifeSize endpoint. The CTS endpoint is registered to Cisco Unified CM, and the LifeSize endpoint is registered to VCS. After the CTS goes on hold and then resumes the call, the Unified CM sends a 500 Internal server error message. The call is dropped. (CSCtz05200)
•
Secure SIP calls between CTS and LifeSize endpoints cannot be established. (CSCtz27432)
•
A TX9x00 is in a call with a Polycom HDX 4000 endpoint. The Polycom endpoint shares a presentation. The presentation is shown on the TX9x00 for only 3-4 seconds. (CSCua40108)
Cisco TelePresence Software Compatibility and Device Interoperability
For complete Cisco TelePresence software compatibility and device interoperability information, go to this page:
http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html
Caveats in the TX 6.0 Releases
This section contains the following caveat information:
•
•
•
TX Release 6.0 Caveat Quick Reference
Table 2 summarizes caveats found in all TX release 6.0 releases. Use the CDETS number in this table to navigate to detailed descriptions.
Caveats in the Cisco TelePresence System with TX Release 6.0.1
See the following sections for information about unexpected behavior found on the Cisco TelePresence System in the TX Release 6.0.1 that use the CTS with the Cisco TelePresence Touch 12:
•
•
Unresolved Caveats in TX Release 6.0.1
CSCue38334
Symptom When sharing a presentation using the presentation cable with the VGA connector and using an adapter, and then disconnecting the presentation source, the system does not unshare the presentation automatically. The system still recognizes the adapter (which is still attached to the presentation cable with VGA connector) as the presentation source. Then the system shows an error message.
Conditions
Workaround
CSCue81884
Symptom During a call between a TX9x00 system and a CTS 13x0 system, the call drops, and the CTS 13x0 system shows the message, "Call Not Possible."
Conditions
Workaround
CSCue82478
Symptom After 15 to 30 minutes of presentation sharing from CTS to LifeSize, the LifeSize image begins to flicker intermittently between the incoming CTS video and presentation.
Conditions
Workaround
CSCue87345
Symptom The CLI command set security authstring does not work.
Conditions
Workaround
CSCue95111
Symptom The CLI command utils network capture does not work.
Conditions
Workaround
Resolved Caveats in TX Release 6.0.1
CSCub62170
Symptom The Touch 12 device requires the user to enter a full e-mail address (rather than just a user ID) in order to share CTRS videos. Entering a partial e-mail address makes an error message appear.
Conditions
Workaround
CSCuc98622
Symptom After unplugging the ethernet cable from a CTS 500-32 system with a document camera connected, the web GUI no longer recognizes all peripheral devices. The web GUI shows a red "X" in place of "V" status for all of these devices for more than five minutes after disconnecting the ethernet cable.
Conditions
Workaround
CSCuf27788
Symptom A Cisco TelePresence TC endpoint makes a secure point-to-point call to a CTS or TX endpoint, and the center CTS or TX screen is displayed on the TC. If the TC user attempts to switch the screen in view by tapping on the corresponding microphone, the TC screen sometimes goes blank.
Conditions
Workaround
Caveats in the Cisco TelePresence System with TX Release 6.0.0
See the following sections for information about unexpected behavior found on the Cisco TelePresence System in the TX Release 6.0.0 that uses the CTS with the Cisco TelePresence Touch 12:
•
•
Unresolved Caveats in TX Release 6.0.0
CSCub97552
Symptom During a point-to-point call, no video appears on remote H.323 EX60 endpoint after TX9x00 system performs a hold-and-resume or adds an audio participant to the call.
Conditions
Workaround
CSCub99572
Symptom During a SIP call between a TX9x00 system and an MXP1700 system, when the TX9x00 shares a presentation, the call becomes audio-only and the MXP1700 sees a frozen video screen.
Conditions
Workaround
CSCud25240
Symptom Two endpoints, one configured for 720p resolution and the other for 1080p, stream different video resolution to each other instead of automatically shifting to the lower bandwidth.
Conditions
Workaround
CSCud69699
Symptom When calling a CTS endpoint, the Cisco TelePresence SX20 system and the C-series codecs experience jitter.
Conditions
Workaround
CSCud89783
Symptom After booting up, an endpoint may fail to register to Cisco Unified CM or fail to restore network connectivity.
Conditions
Workaround
CSCue11777
Symptom In a point-to-point call between a TX9x00 system and a CTS 3000 system, the negotiated bandwidth does not match.
Conditions
Workaround
CSCue29156
Symptom When a CTS 1300 or CTS 500 system shows a presentation and enters Self View mode, then dismisses or times out of Self View, the Self View image continues to display as a background image behind the presentation. In the CTS 1300, the Self View image does not disappear until the system enters a call. In the CTS 500, the Self View image tears down after 4 to 5 seconds.
Conditions
Workaround
CSCue73846
Symptom After completing password recovery on a TelePresence system and clicking Save and Apply Config in Unified CM, the media service on the TelePresence system keeps restarting in an endless loop.
Conditions
Workaround
Resolved Caveats in TX Release 6.0.0
There are no new resolved caveats in TX Release 6.0.0.
Caveats in Cisco TelePresence Touch 12 with TX Release 6.0
See the following sections for information about unexpected behavior found on the Cisco TelePresence Touch 12 in the TX Release 6.0 releases:
•
•
Cisco TelePresence Touch 12 Unresolved Caveats in TX Release 6.0.0
CSCub77746
Symptom After pressing Presentation > Annotate > Cancel on the Touch 12 device several times in a row, a screenshot of the presentation displays on the Touch 12 screen, despite the request to cancel the action.
Conditions
Workaround
CSCuc99085
Symptom After replacing the document camera on a TX9000 system, the document camera power button on the Touch 12 device screen does not work.
Conditions
Workaround
Cisco TelePresence Touch 12 Resolved Caveats in TX Release 6.0.0
There are no new resolved caveats for the Touch 12 in TX Release 6.0.0.
Caveats in Prior CTS Releases
See the Cisco TelePresence Administration Software Release Notes home page on Cisco.com for information about prior CTS releases:
http://www.cisco.com/en/US/products/ps8332/prod_release_notes_list.html
Related Documents
How to configure, troubleshoot, and maintain the CTS using the administration Web interface.
•
Cisco command-line interface (CLI) information for configuring the Cisco TelePresence System.
•
Cisco TelePresence Administration Software Compatibility Information.
Unified CM configuration with the Cisco TelePresence System.
•
Cisco Unified Communications Manager Support page.
How to use the Cisco TelePresence System, including the CTS Cisco Unified IP Phone.
Cisco TelePresence Touch 12 home page.
Cisco TelePresence System (CTS) hardware and software documentation, including information about CTS devices.
•
Products > TelePresence > Cisco TelePresence Endpoints > Your TelePresence SystemCisco TelePresence Administration Software documentation and software download page.
Roadmap of Cisco TelePresence System (CTS) hardware and software installation and configuration documents, including guides to install and operate optional software applications.
•
How to locate software features for your Cisco TelePresence System device and supporting peripherals.
Cisco TelePresence Manager documentation home page.
Cisco TelePresence Multipoint Switch home page.
Cisco TelePresence Recording Server information.
Cisco TelePresence System system message information.
Cisco Validated Design Program. Systems and solutions designed, tested, and documented to facilitate faster, more reliable, and more predictable customer deployments.
Session Initiation Protocol (SIP) page.
Cisco Unified IP Phone 8900 Series home page.
Cisco Unified IP Phone 9900 Series home page.
Cisco TelePresence System Codec home page.
Cisco TelePresence System EX Series home page.
Cisco TelePresence Video Communication Server (VCS) home page.
Cisco TelePresence Jabber home page.
Information about SNMP in Cisco product solutions.
Cisco TelePresence System MXP Series home page.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2013 Cisco Systems, Inc. All rights reserved.
