Cisco Virtual Expert Management for Retail Design and Implementation Guide

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:: February 12, 2010

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Notes

The Cisco Virtual Expert Management solution is designed for visionary retail executives that want toredefine their relationships with their customer-base by providing a superior consultative experiencearound complicated products or services. This audience includes CXO, VP of Store Operations, voiceand data architects, and any position within the business interested in innovative selling methods. Thisdocument describes how to design and implement the Cisco Virtual Expert Management solution.

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