Cisco AS5800 Universal Access Server Dial Shelf Guide -
Double-Density Modem Card

Table Of Contents

Double-Density Modem Card

CT1/CE1 Trunk Card Overview

LED Indicators

Modem Firmware

Verifying and Troubleshooting the Installation

Configuring the Modems


Double-Density Modem Card


The Cisco AS5800 universal access server uses the Cisco Modem ISDN Channel Aggregation (MICA) double-density modem module cards (DMMs) to convert analog pulse-code modulation (PCM) bitstreams to digital data.

This chapter discusses the use of the double-density modem card in the Cisco 5814 dial shelf, the LEDs on the front of the card, the firmware that is used, and also includes steps for configuring your software and verifying and troubleshooting your DMM installation.

CT1/CE1 Trunk Card Overview

The Cisco AS5800 accommodates a maximum of ten CT1/CE1 trunk cards that use Cisco's MICA technology with upgradable firmware. Each CT1/CE1 trunk card plugs directly into the dial shelf backplane and has no external connections. Each CT1/CE1 trunk card has five LEDs, which indicate modem card status.

The Cisco AS5800 is capable of terminating as many as 1,344 modem connections when equipped with ten CT1/CE1 trunk cards and two CT3 trunk cards.

Each double-density modem card contains 12 DMM SIMMS. Each DMM SIMM contains 12 digital modems.

Figure 4-1 shows the double-density modem card components.

Figure 4-1 Double-Density Modem Card Components

The double-density modem card performs the following functions:

Converts PCM bitstreams to digital data.

DMMs perform the modulation and demodulation of the analog bitstreams. Each DMM comprises 12 digital modems. There are 12 DMMs on each DMM modem card; thus, each card can support a maximum of 144 modems.

Forwards converted and packetized data to the dial shelf main processor, which examines the data and forwards it to the router shelf. From the router shelf, the data is routed to the external network.

Supports all modem standards (such as V.34 and V.42bis) and features, including dial-in and dial-out.

Supports online insertion and removal (OIR), a feature that allows you to remove and replace CT1/CE1 trunk cards while the system is operating. CT1/CE1 trunk cards can be removed without disrupting the operation of other modem cards and their associated calls. If a CT1/CE1 trunk card is removed while the system is operating, connections or current calls on that card are dropped. Calls being handled by other cards, however, are not affected.

CT1/CE1 trunk cards can be installed in slots numbered 0 to 11 on the dial shelf backplane. However, we recommend that you install modem cards in dial shelf slots 2 to 11 and reserve slots 0 and 1 for trunk cards. (Trunk cards are required for call termination and can only operate in slots 0 to 5.)

Figure 4-2 shows a fully-configured Cisco 5814 dial shelf with ten modem cards installed.

Figure 4-2 Cisco 5814 Dial Shelf with CT1/CE1 Trunk Cards Installed

LED Indicators

The DMM card has five LEDs to indicate modem card status. See Figure 4-3.

Figure 4-3 Double-Density Modem Card Front Panel LEDs

During normal operation, all five LEDs light when the system is powered ON and the CT1/CE1 trunk cards are ready. When the modem card CPU software image starts running, it shuts off all LEDs except the power LED. CT1/CE1 trunk card LEDs are listed in Table 4-1.

Table 4-1 CT1/CE1 Trunk Card LED Descriptions

LED
Color
Description

PWR (Power)

Green

Lights when card is powered ON.

Maint (Maintenance)

Yellow

Lights when there are no active calls on the card and you have completed a card-level software busyout. This indicates that the card is ready to be removed.

HCPU (Host CPU)

Green

Lights when the CT1/CE1 trunk card passes diagnostics and the modem card CPU is operating properly.

Modems

Green

Lights when all modem modules have passed diagnostics and are operating properly. Remains OFF if one or more modem modules are missing from the card or if one or more modems fails diagnostics.

Calls

Green

Lights when at least one active call is switched through the modem card.


Modem Firmware

Modem card software is automatically downloaded to a modem card from the router shelf when you boot the system for the first time, or when you insert a modem card while the system is operating. If you insert modem cards while the system is operating, the system software recognizes the cards and the router shelf downloads the required portware to the cards.

The modem firmware image (also known as portware) is bundled with the Cisco IOS modem card image. The firmware image uses an auto-detect mechanism, which enables the modem to service multiple modem call types. A modem detects the call type and automatically configures itself for that operation.

The DMM modems can be programmed to collect ANI (calling number) and DNIS (called number) digits for caller identification information when the trunk cards are configured in channel-associated signaling (CAS) mode. The modem passes the ANI/DNIS information to the DMM card software using a portware mailbox message.

The CT1/CE1 trunk cards support the modem standards and features listed in Table 4-2.

Table 4-2 Modem Standards and Supported Features  

Feature
Description

Carrier protocols

ITU V.23 at 75/1,200 bps

Telcordia Technologies (formerly Bellcore) 103 at 300 bps

ITU V.21 at 300 bps

ITU V.22 at 1,200 bps

Telcordia Technologies (formerly Bellcore) 212A at 1,200 bps

ITU V.22bis at 2,400 bps

ITU V.32 up to 9,600 bps

ITU V.32bis up to 14,400 bps

V.32 turbo up to 19,200 bps

V.FC up to 28,800 bps

V.34 up to 28,800 bps

V.34+ up to 33,600 bps

TIA/ITU 56K up to 56,000 bps (when standardized)

K56flex

Error-correcting link-access protocols

V.42 LAPM, MNP 2-4

Compression protocols

V.42bis (includes MNP 5)

Command interface

Superset of the AT command set

In-band signaling/tone generation and detection

DTMF generation

DTMF detection

MF generation

MF detection

Other

Out-of-band access for management

PPP and SLIP framing


Verifying and Troubleshooting the Installation

During normal operation, all five CT1/CE1 trunk card LEDs light when the modem card is powered ON. When the modem card CPU software starts running, it shuts off all LEDs except the power LED. The LEDs then light again as described in Table 4-1.

To complete the installation, verify that the CT1/CE1 trunk card LEDs operate properly by observing the following LED states:

The power LED is ON.

If the power LED remains OFF, verify that the card is seated properly.

If the power LED lights on other modem cards in the dial shelf, try inserting the CT1/CE1 trunk card in a different slot. If none of the power LEDs light, check your dial shelf power connections, power entry modules, and AC-input power supplies (if present).

The HCPU LED is ON.

If the HCPU LED lights, the CT1/CE1 trunk card has passed diagnostics and the system software is up and running.

If the HCPU LED is OFF but the power LED is ON, the software image might have failed to load onto the card. The dial shelf controller attempts to reload the software automatically. If a programmed number of attempts to reload the software image fails, the dial shelf controller will power OFF the CT1/CE1 trunk card and the HCPU light will shut off.

Verify that the other cards in the dial shelf work properly. Verify that the card is seated properly. Try inserting the card in a different slot. Verify that you are using the correct software image by using the show modem version command.

The modems LED is ON.

If the modems LED lights, all modem modules present on the card pass diagnostics. You can also verify modem operation by using the show modem command.

If the modems LED fails to light, you have a faulty CT1/CE1 trunk card. Return the modem card to the factory for a replacement.

For further installation troubleshooting information, refer to the Cisco AS5800 Universal Access Server Hardware Installation Guide.

Configuring the Modems

The Cisco 5814 dial shelf is designed to recognize modem cards in slots 0 to 11 within the dial shelf chassis. If you are installing ten modem cards in the dial shelf chassis, we recommend that you install modem cards in slots 2 to 11 and reserve slots 0 and 1 for trunk cards.


Note Only slots 0 to 5 are designed to recognize trunk cards and are prioritized for clock selection, beginning with slot 0. Therefore, you must install trunk cards in the first six slots.


If you are replacing a dial shelf card by installing a new dial shelf card of the same type in the same slot, the system software recognizes the new dial shelf card interfaces and brings them up automatically. No additional configuration is needed.

Table 4-3 lists commands to help you configure your double-density modem card.

Table 4-3 Configuring Double-Density Modem Cards  

 
Command
Description

Step 1 

AS5800> enable
Password: password
AS5800# 

Enter the enable command.

Enter your password.

You are in privileged EXEC mode when the prompt changes to AS5800#.

Step 2 

AS5800# configure terminal
Enter configuration commands, one 
per line. End with CNTL/Z.
AS5800(config)#

Enter global configuration mode by typing the configure command. The example uses the terminal configuration option.

You are in global configuration mode when the prompt changes to AS5800(config)#.

Step 3 

AS5800(config)# modem country 
country_name

Specify the country to set the modem parameters (including country code and encoding) for MICA modems. The default is usa if the access server is configured with T1 interfaces and e1-default if the access server is configured with E1 interfaces.

Step 4 

AS5800(config-if)# line 
shelf/slot/port shelf/slot/port
AS5800(config-line)# 

Enter the number of modem lines to configure. If you have 144 modems1 on a modem card in slot 2 of a dial shelf identified as shelf 2, enter 2/2/0 2/2/143.

Step 5 

AS5800(config-line)# transport 
input all

Allow all protocols to be used when connecting to the line.

Step 6 

AS5800(config-line)# autoselect ppp

Enable remote IP users running a PPP application to dial in, bypass the EXEC facility, and connect directly to the network.

Step 7 

AS5800(config-line)# modem inout

Enable incoming and outgoing calls.

Step 8 

AS5800(config-line)# exit
AS5800(config)# 

[or]

AS5800(config-line)# Ctrl-Z
AS5800#

Type the exit command to exit out of line configuration mode.

Press the Return key to verify your command registers, then type Ctrl-Z to return to privileged EXEC mode.

Step 9 

AS5800# copy running-config 
startup-config

Save your changes when ready.

1 Each CT1/CE1 trunk card contains 12 DMM SIMMs. Each DMM SIMM has 12 digital modems.

If you are installing a new modem card into the dial shelf, additional configuration is needed. For additional software configuration information, refer to the Cisco AS5800 Universal Access Server Operation, Administration, Maintenance, and Provisioning Guide that shipped with your system.

Table 4-4 contains the commands to help you configure your double-density modem lines.

Table 4-4 Configuring Double-Density Modem Lines  

 
Command
Description

Step 1 

AS5800> enable
Password: password
AS5800# 

Enter the enable command.

Enter your password.

You are in privileged EXEC mode when the prompt changes to AS5800#.

Step 2 

AS5800# configure terminal
Enter configuration commands, one per 
line. End with CNTL/Z.
AS5800(config)#

Enter global configuration mode by typing the configure command. The example uses the terminal configuration option.

You are in global configuration mode when the prompt changes to AS5800(config)#.

Step 3 

AS5800(config)# line shelf/slot/port 
shelf/slot/port

Configure lines shelf/slot/1 to shelf/slot/xx.

You are in line configuration mode when the prompt changes to AS5800(config-line)#.

Step 4 

AS5800(config-line)# modem inout

Enable incoming and outgoing calls.

Step 5 

AS5800(config-line)# modem autoconfigure 
type modem-name mica_hdms

Configure the line to attempt to configure the attached modem and select a modem type.

Step 6 

AS5800(config-line)# transport input all

Configure the transport input to select all protocols.

Step 7 

AS5800(config-line)# stopbits 1

Configure stop bits.

Step 8 

AS5800(config-line)# flowcontrol hardware 
{in | out}

Set hardware flow control and direction.

Step 9 

AS5800(config-line)# login local

Enable password checking at login. The example uses local authentication based on user name.

Step 10 

AS5800(config-line)# autoselect 
during-login

Configure a line to start a session.

Step 11 

AS5800(config-line)# autoselect ppp

Configure PPP.

Step 12 

AS5800(config-line)# exit
AS5800(config)# 

[or]


AS5800(config-line)# Ctrl-Z 
AS5800#

Type the exit command to exit out of line configuration mode.

 

Press the Return key to verify your command registers, then type Ctrl-Z to return to privileged EXEC mode.

Step 13 

AS5800# copy running-config startup-config

Save your changes when ready.