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Cisco 3700 Series Multiservice Access Routers

Cisco 3745 Router Quick Start Guide

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Table Of Contents

Cisco 3745 Router

Cisco 90-Day Limited Hardware Warranty Terms

Documents, Equipment, and Tools

User Documentation

Items Included with Cisco 3745 Routers

Items Not Included

Install Chassis

Safety Information

Warning Definition

Installing the Chassis

Rack-Mounting the Chassis

Installing on a Desktop

Grounding the Chassis

Connect Cables

System Management Connections

Power Connections

Connecting Routers to AC Power

Connecting Routers to DC Power

Connecting Routers to the Cisco Redundant Power System

WAN, LAN, and Voice Connections

Power Up the Router

Checklist for Power-Up

Front Panel Indicators

Power-Up Procedure

Perform Initial Configuration

Initial Configuration Using Cisco Router and Security Device Manager

Initial Configuration Using the Setup Command Facility

Initial Configuration Using the CLI (Manual Configuration)

Interface Numbering

WAN and LAN Interface Numbering

Voice Interface Numbering

Where to Go Next

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Product Alerts and Field Notices

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Quick Start Guide

Cisco 3745 Router


INCLUDING LICENSE AND WARRANTY

1 Cisco 90-Day Limited Hardware Warranty Terms

The following are terms applicable to your hardware warranty. Your formal Warranty Statement, including the warranty applicable to Cisco software, appears in the Cisco Information Packet that accompanies your Cisco product.

Duration of Hardware Warranty: Ninety (90) Days

Replacement, Repair or Refund Procedure for Hardware: Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary depending on Customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Please contact the party from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative

Complete the form below, and keep it for reference:

Product purchased from

 

Their telephone number

 

Product number and Serial number

 

Maintenance Contract number

 

Product warranty terms and other information applicable to Cisco products are available at the following URL:

http://www.cisco.com/go/warranty

Consult the above website or your Cisco Sales and Service Representative for a complete listing of Cisco products and applicable warranties.

2 Documents, Equipment, and Tools

User Documentation

All the documents described here are available online on Cisco.com. To be sure of obtaining the latest information, you should access the online documentation.

To view or print a document in its original page format, access the online document, and click on the PDF icon.

For information about accessing user documentation, see the "Where to Go Next" section.

Items Included with Cisco 3745 Routers

Rack-mount brackets; ground lug; power cords

RJ-45-to-DB-9 adapter cable for console connection

RJ-45-to-DB-25 adapter cable for modem connection

Ethernet cables for LAN interface (two)

Cisco Information Packet

Cisco 90 Day Limited Hardware Warranty Terms

Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information document

Cisco Router and Security Device Manager (SDM) Quick Start Guide document (if VPN bundle is installed on your router)

Cisco 3745 Modular Routers Quick Start Guide (this document)

Items Not Included

Individual items in this list may be required for your particular application:

Screws for installing the chassis in a rack

PC running terminal emulation software for administrative access, or modem for remote administrative access

Cables for WAN and voice interfaces and for additional LAN interfaces

Tools: Number 2 Phillips screwdriver; ESD-preventive wrist strap

3 Install Chassis

Safety Information

For safety information you need to know before working on your Cisco router, refer to the Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information document that accompanied this device.


Note To see translations of the warnings that appear in this publication, refer to the Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information document.


Warning Definition

Warning


IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Voor een vertaling van de waarschuwingen die in deze publicatie verschijnen, dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit apparaat worden geleverd.

Opmerking  BEWAAR DEZE INSTRUCTIES.

Varoitus

TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä asiakirjassa esitettyjen varoitusten käännökset löydät laitteen mukana toimitetuista ohjeista.

Huomautus  SÄILYTÄ NÄMÄ OHJEET

Attention

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez les consignes de sécurité traduites qui accompagnent cet appareil.

Remarque  CONSERVEZ CES INFORMATIONS

Warnung

WICHTIGE SICHERHEITSANWEISUNGEN

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewusst. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise sind im Lieferumfang des Geräts enthalten.

Hinweis  BEWAHREN SIE DIESE SICHERHEITSANWEISUNGEN AUF

Avvertenza

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Per le traduzioni delle avvertenze riportate in questo documento, vedere le avvertenze di sicurezza che accompagnano questo dispositivo.

Nota  CONSERVARE QUESTE ISTRUZIONI

Advarsel

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette varselssymbolet betyr fare. Du befinner deg i en situasjon som kan forårsake personskade. Før du utfører arbeid med utstyret, bør du være oppmerksom på farene som er forbundet med elektriske kretssystemer, og du bør være kjent med vanlig praksis for å unngå ulykker. For å se oversettelser av advarslene i denne publikasjonen, se de oversatte sikkerhetsvarslene som følger med denne enheten.

Merk  TA VARE PÅ DISSE INSTRUKSJONENE

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. O utilizador encontra-se numa situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha em atenção os perigos envolvidos no manuseamento de circuitos eléctricos e familiarize-se com as práticas habituais de prevenção de acidentes. Para ver traduções dos avisos incluídos nesta publicação, consulte os avisos de segurança traduzidos que acompanham este dispositivo.

Nota  GUARDE ESTAS INSTRUÇÕES

¡Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Vea las traducciones de las advertencias que acompañan a este dispositivo.

Nota  GUARDE ESTAS INSTRUCCIONES

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Se översättningarna av de varningsmeddelanden som finns i denna publikation, och se de översatta säkerhetsvarningarna som medföljer denna anordning.

OBS!  SPARA DESSA ANVISNINGAR

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

Advarsel

VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

 




Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017



Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43



Warning This equipment has been designed for connection to TN and IT power systems. Statement 1007



Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021



Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024



Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029



Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030



Warning To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032



Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040


Installing the Chassis

You can set the chassis on a desktop or install it in a rack. See the applicable instructions in the following sections:

Rack-Mounting the Chassis

Installing on a Desktop


Note Cisco 3745 routers are not designed for wall-mounting.


Rack-Mounting the Chassis

The standard accessory kit contains brackets for mounting the chassis in a 19-inch rack. You can order an optional accessory kit with brackets and instructions for mounting the chassis in a 23- or 24-inch rack.

You can mount the chassis in the following ways:

Front panel forward

Back panel forward

Center mount with either front or back panel forward

Attaching Brackets

Attach the mounting brackets to the chassis as shown in Figure 1, Figure 2, or Figure 3, using the screws provided in the bracket kit. Attach the second bracket to the opposite side of the chassis. Use a number 2 Phillips screwdriver to install the bracket screws.


Note Some 19-inch racks have power strips on the back vertical rails that block cable access to power supplies. Be sure to choose an orientation that provides unrestricted access to the back panel.


Figure 1 Bracket Installation—Front Panel Forward

Figure 2 Bracket Installation—Back Panel Forward

Figure 3 Bracket Installation—Back Panel Forward, Center-Mount Rack


Note The brackets can also be installed with the front panel forward.


Installing the Chassis in a Rack

Install the chassis in the rack. Rack-mounting screws are not provided with the router. Use two screws for each side (supplied with the rack).

Installing on a Desktop


Caution If you place the Cisco 3745 on a desktop, do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis.

Grounding the Chassis

You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards.

For NEBS-compliant grounding, use AWG 6 (13 mm2) wire and the ground lug provided in the accessory kit.

For NEC-compliant grounding, use AWG 14 (2 mm2) or larger wire and a user-supplied ring terminal.

For EN/IEC 60950-compliant grounding, use AWG 18 (1 mm2) or larger wire and a user-supplied ring terminal.

To connect the chassis to a reliable earth ground, perform the following steps:


Step 1 Strip one end of the ground wire to the length required for the ground lug or terminal.

For the NEBS ground lug—approximately 0.75 in. (20 mm)

For user-provided ring terminal—as required

Step 2 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.

Step 3 Attach the ground lug or ring terminal to the chassis as shown in Figure 4 or Figure 5. For the ground lug, use the two screws with captive locking washers provided. For a ring terminal, use one of the screws provided. Use a number 2 Phillips screwdriver, and tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).

Step 4 Connect the other end of the ground wire to a grounding point at your site.

Figure 4 NEBS-Compliant Chassis Ground Connection Using Ground Lug

Figure 5 Chassis Ground Connection Using Ring Terminal


4 Connect Cables


Warning Do not work on the system, or connect or disconnect cables during periods of lightning activity. Statement 1001



Caution To comply with Telcordia NEBS GR-1089-Core and EN 300386 requirements, you must use foil twisted-pair cable that is properly grounded at both ends.

System Management Connections

The connections described in Table 1 provide system management access.

Table 1 System Management Connections

Port
Color
Connected to:
Cable

Console

Light blue

PC or ASCII terminal communication port (usually labeled COM)

RJ-45-to-DB-9 adapter cable

Auxiliary

Black

Modem for remote access

RJ-45-to-DB-25 adapter cable


Power Connections


Warning Read the installation instructions before connecting the system to the power source. Statement 1004



Note The installation must comply with all required electrical codes applicable at the installation site.


Connecting Routers to AC Power

If your router uses AC power, connect it to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection.


Note The input voltage tolerance limits for AC power are 85 and 264 VAC.



Warning AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement. Statement 284



Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:
15A, 120VAC (10A, 240VAC). Statement 1005


Connecting Routers to DC Power

If your router has a DC-input power supply, follow the directions in this section for proper wiring.


Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:
20A, 60VDC. Statement 1005



Warning Use copper conductors only. Statement 1025


DC Wiring Requirements

A Cisco 3745 router with a DC-input power supply requires copper wire for the power connections. Table 2 summarizes the wiring requirements.

Table 2 DC Wiring Requirements for Cisco 3745 Routers

Installed Power Supply
DC Input
DC Input Wire Size
Safety Ground Wire Size
Wire Terminal (Lug)
Overcurrent Protection

Nominal 24/48 VDC1

Identified by the following printed label:

24 - 36 V, 15 A

AWG 12
(3.0 mm2)

AWG 12
(3.0 mm2), minimum

Amp/Tyco No. 52961 or equivalent

20 A maximum

36 - 60 V, 7 A

AWG 12 or 14
(3.0 or 2.0 mm2)

AWG 12
(3.0 mm2), minimum

For AWG 12: Amp/Tyco No. 52961 or equivalent

For AWG 14: Molex No. 19099-0017 or equivalent

20 A maximum

Nominal 48 VDC2

Identified by the following printed label:

48 - 60 V, 10 A

AWG 14 or 16
(2.0 or 1.2 mm2)

AWG 14
(2.0 mm2), minimum

For AWG 14 or 16: Molex No. 19099-0017 or equivalent

20 A maximum

1 The input voltage tolerance limits for nominal 24/48 V power supplies are 18 and 72 VDC.

2 The input voltage tolerance limits for nominal 48 V power supplies are 38 and 72 VDC.


Wiring Procedure for DC Input

To connect the router to a DC power source, perform the following steps:


Step 1 Remove power from the DC circuit. To ensure that power is removed from the DC circuit, locate the circuit breaker for the DC circuit, switch the circuit breaker to the OFF position, and tape the circuit-breaker switch in the OFF position.


Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003



Tip Secure all power cabling when installing this unit to avoid disturbing field-wiring connections.


Step 2 Strip the wires to the appropriate length for the terminals. The strip length is 1/8 to 3/16 inch (3 to 5 mm) for Molex number 19073-0009 terminals and for AMP/Tyco number 52961 terminals.

Step 3 Crimp the terminals onto the DC power input wires.


Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. Statement 1002


Step 4 Remove the plastic cover from the terminal block. Save it for reinstallation after you finish wiring.

Step 5 Connect the DC power input wires to the terminal block, as shown in Figure 6.


Warning The illustration shows the DC power supply terminal block. Wire the DC power supply as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last. Statement 239



Warning An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the terminal block plug. Statement 122



Caution Do not overtorque the terminal block screws. The recommended torque is 8.0 ± 0.5 in-lb (0.9 ± 0.05 N-m).

Figure 6 Terminal Block Connections for DC Input Power

Step 6 Install the plastic cover over the terminal block.


Warning The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards. Statement 117


Step 7 Secure the wires using cable ties.

Step 8 If your router has a second power supply installed, repeat Step 1 through Step 7 for the second power supply.

Step 9 Turn on power to the DC circuit.


Connecting Routers to the Cisco Redundant Power System

If your router uses the Cisco Redundant Power System (RPS), refer to the Cisco RPS Hardware Installation Guide for instructions about the power connections.To locate these documents, see the "Where to Go Next" section.

WAN, LAN, and Voice Connections

The connections and cables listed here are described in detail in the following documents:

Cisco 3700 Series Hardware Installation Guide

Cisco Network Modules Hardware Installation Guide

Cisco Interface Cards Installation Guide

Cisco Modular Access Router Cable Specifications

For information about accessing these documents, see the "Where to Go Next" section.

Table 3 summarizes some typical WAN, LAN, and voice connections for Cisco 3745 routers.

Table 3 WAN, LAN, and Voice Connections

Port or Connection
Port Type, Color
Connected to:
Cable

FastEthernet

RJ-45, yellow,

Ethernet hub or switch

Straight-through Ethernet

T1/E1 WAN

RJ-48C/CA81A, blue

T1 or E1 network

RJ-48 T1

Cisco serial

60-pin D-sub

CSU/DSU and serial network or equipment

Cisco serial transition cable that matches the signaling protocol (EIA/TIA-232, EIA/TIA-449, V.35, X.21, or EIA/TIA-530) and the serial port operating mode (DTE or DCE).1

Cisco Smart serial

Cisco Smart compact connector, blue

CSU/DSU and serial network or equipment. For WIC-2T and WIC-2A/S only

DSL

RJ-11C/CA11A, lavender

Network demarcation device for service provider's DSL interface

RJ-11

T1 digital voice

RJ-48C/CA81A, tan

Digital PBX

RJ-48 T1 cable

Analog voice FXS

RJ-11, gray

Telephone, fax

RJ-11

Analog voice FXO

RJ-11, pink

Central office, analog PBX

RJ-11

Analog voice E&M

RJ-11, brown

Analog PBX

RJ-11

BRI S/T WAN
(external NT1)

RJ-48C/CA81A, red

NT1 device or private integrated network exchange (PINX)

RJ-48

BRI U WAN
(built-in NT1)

RJ-49C/CA-A11, orange

ISDN network

RJ-49

CT1/PRI

T1

External T1 CSU

DB-15 T1 serial cable

CT1/PRI-CSU

T1

RJ-48C/CA81A interface

RJ-48 straight-through

CE1/PRI

E1

E1 network

DB-15 to BNC, DB-15 to DB-15, DB-15 to twinax, or DB-15 to RJ-45

56/64-kbps DSU/CSU

8-pin modular, blue

RJ-48S interface

RJ-48 straight-through

1 See the Cisco Modular Access Router Cable Specifications document for information about selecting these cables.


5 Power Up the Router

Checklist for Power-Up

You are ready to power on the Cisco router if the following steps are completed:

The chassis is securely mounted.

Power and interface cables are connected.

Your PC terminal emulation program is configured for 9600 baud, 8 data bits, 1 stop bit, and no parity.

You have selected passwords for access control.

You have determined the IP addresses for the Ethernet and serial interfaces.

Front Panel Indicators

The following indicator LEDs provide power, activity, and status information:

SYS—System status:

Blinking green during boot-up—System is booting

Continuous green—System booted and OK

Blinking green continuing after boot-up—System is in ROM monitor mode

Amber—System malfunction

ACT—Activity:

Blinking or continuous green during system activity, such as interrupts and packet transfers

SYS PS1 or SYS PS2—Chassis power supply number 1 or number 2 status:

Off—Powered off, not installed, or faulty

Continuous green—Installed and operating

Amber—Installed and powered off or faulty

-48V PS1 or -48V PS2—IP power module number 1 or number 2 status:

Off—Faulty or not installed

Continuous green—Installed and operating

Amber—Installed and powered off or faulty

Power-Up Procedure

To power up your Cisco router and verify that it goes through its initialization and self-test, perform this procedure. When the power-up procedure is finished, the Cisco router is ready to be configured.


Note To view the boot sequence through a terminal session, you must have a console connection to the Cisco router before it powers on.



Step 1 Make sure that your PC is powered up and connected as described in the "Checklist for Power-Up" section.

Step 2 Move the power switch to the ON position. The fan operates, and the SYS PS LED is continuous green for each power supply that is in use. The SYS LED blinks while the system boots, and it is continuous green after the system boots. If this does not happen, see the power-on procedure in the Cisco 3700 Series Hardware Installation Guide.


Note If no Cisco IOS image is loaded on the Cisco 3745, the router enters ROMMON mode, and the system LED blinks.


Messages begin to appear in your terminal emulation program window.


Caution Do not press any keys on the keyboard until the messages stop. Any keys pressed during this time are interpreted as the first command typed when the messages stop, which might cause the router to power off and start over. It takes a few minutes for the messages to stop.


You may see different startup messages:

If you see the following messages, the router has booted with a configuration file and is ready for initial configuration using the Cisco Router and Security Device Manager (SDM):

yourname con0 is now available

Press RETURN to get started.

See the "Initial Configuration Using Cisco Router and Security Device Manager" section to learn how to configure your router using SDM or to learn how to obtain SDM and install it on your router.

If you see the following messages, the router has booted and is ready for initial configuration using the setup command facility or the command-line interface (CLI).

--- System Configuration Dialog ---

At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.

Would you like to enter the initial configuration dialog? [yes/no]:

To learn how to use the setup command facility to configure the router, see the "Initial Configuration Using the Setup Command Facility" section. To learn how to use the CLI to configure the router, see the "Initial Configuration Using the CLI (Manual Configuration)" section.


Note If the rommon 1> prompt appears, your system has booted in ROM monitor mode. For information on the ROM monitor, see the router rebooting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release.


You can access this document at the locations described in the "Where to Go Next" section.

6 Perform Initial Configuration

You can configure your router by using one of the following methods:

Cisco Router and Security Device Manager (SDM)—If your router was purchased with a VPN bundle, SDM is installed on the router. For instructions on configuring your router by using SDM, refer to the Cisco Router and Security Device Manager (SDM) Quick Start Guide that shipped with your router. See the "Initial Configuration Using Cisco Router and Security Device Manager" section for additional information.

Setup command facility—You can use the setup command facility to configure basic router information. After the configuration file has been created, you can use the CLI or SDM to perform additional configuration. See the "Initial Configuration Using the Setup Command Facility" section for additional information.

Command-line interface (CLI)—If you prefer to use the Cisco IOS CLI, see the "Initial Configuration Using the CLI (Manual Configuration)" section for instructions on how to use the CLI.


Note You need to understand how interfaces are numbered so that you know which interface you are configuring. If you need help with interface and port numbering, see the "Interface Numbering" section.


Initial Configuration Using Cisco Router and Security Device Manager

If the following messages appear at the end of the startup sequence, Cisco Router and Security Device Manager (SDM) is installed on your router:

yourname con0 is now available

Press RETURN to get started.

For instructions on configuring your router by using SDM, refer to the Cisco Router and Security Device Manager (SDM) Quick Start Guide.


Tip If the messages above do not appear, SDM and the Cisco Router and Security Device Manager (SDM) Quick Start Guide were not shipped with your router. If you want to use SDM, you can download the latest version of SDM and instructions for installing it on your router from the following location:

http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm

To obtain the SDM quick start guide, SDM release notes, and other SDM documentation, go to www.cisco.com/go/sdm and click the Technical Documentation link.


Initial Configuration Using the Setup Command Facility

This section shows how to use the setup command facility to configure a hostname for the router, set passwords, and configure an interface for communication with the management network. If you see the following messages at the end of the startup sequence, the setup command facility has been invoked automatically:

--- System Configuration Dialog ---

At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.

Would you like to enter the initial configuration dialog? [yes/no]:

The setup command facility prompts you for basic information about your router and network, and it creates an initial configuration file.The prompts vary, depending on your router model, the installed interface modules, and the software image. The following example and the user entries (in bold) are shown as examples only.

For interface numbering information, see the "Interface Numbering" section.


Note If you make a mistake while using the setup command facility, you can exit and run the setup command facility again. Press Ctrl-c, and enter setup at the privileged EXEC mode prompt (3700#).



Step 1 To proceed using the setup command facility, enter yes.

Would you like to enter the initial configuration dialog? [yes/no]: yes

Step 2 When the following messages appear, press Return to enter basic management setup:

At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.

Basic management setup configures only enough connectivity
for management of the system, extended setup will ask you
to configure each interface on the system
Would you like to enter basic management setup? [yes/no]: yes

Step 3 Enter a hostname for the router (this example uses 3745):

Configuring global parameters:

  Enter hostname [Router]: 3745

The enable secret is a password used to protect access to privileged EXEC and configuration modes. This 
password, after entered, becomes encrypted in the configuration.

Step 4 Enter an enable secret password. This password is encrypted (more secure) and cannot be seen when viewing the configuration:

Enter enable secret: xxxx

The enable password is used when you do not specify an enable secret password, with some older software 
versions, and some boot images.

Step 5 Enter an enable password that is different from the enable secret password. This password is not encrypted (less secure) and can be seen when viewing the configuration:

Enter enable password: xxxx

The virtual terminal password is used to protect access to the router over a network interface. 

Step 6 Enter the virtual terminal password, which prevents unauthenticated access to the router through ports other than the console port:

Enter virtual terminal password: xxxx

Step 7 Respond to the following prompts as appropriate for your network:

Configure SNMP Network Management? [yes]: yes
    Community string [public]:

Step 8 A summary of the available interfaces is displayed:


Note The interface numbering that appears is dependent on the type of Cisco modular router platform and on the installed interface modules and cards.


Current interface summary

Controller Timeslots D-Channel Configurable modes Status
T1 3/0     24        23        pri/channelized    Administratively up
T1 3/1     24        23        pri/channelized    Administratively up

Any interface listed with OK? value "NO" does not have a valid configuration

Interface                  IP-Address      OK? Method Status                Protocol
FastEthernet0/0            unassigned      NO  unset  up                    down 
FastEthernet0/1            unassigned      NO  unset  up                    down

Step 9 Select one of the available interfaces for connecting the router to the management network:

Enter interface name used to connect to the
management network from the above interface summary: fastethernet0/0

Step 10 Respond to the following prompts as appropriate for your network:

Configuring interface FastEthernet0/0:
  Use the 100 Base-TX (RJ-45) connector? [yes]:
  Operate in full-duplex mode? [no]: yes
  Configure IP on this interface? [yes]: 
    IP address for this interface: 10.1.1.1
    Subnet mask for this interface [255.0.0.0] : 255.255.0.0
    Class A network is 10.0.0.0, 16 subnet bits; mask is /16

Step 11 After the following messages appear, press Return to save the basic configuration:

The following configuration command script was created:

hostname 3745
enable secret 5 $1$Ksjf$za4T2lb3ARS5d1PHVzW5A0
enable password xxxx
line vty 0 4
password xxxx
snmp-server community public
!
no ip routing

!
interface FastEthernet0/0
no shutdown
media-type 100BaseX
full-duplex
ip address 10.1.1.1 255.255.0.0
!
interface FastEthernet0/1
shutdown
no ip address
!
end


[0] Go to the IOS command prompt without saving this config.
[1] Return back to the setup without saving this config.
[2] Save this configuration to nvram and exit.

Enter your selection [2]: 2


Press RETURN to get started! RETURN


Step 12 The user prompt is displayed:

3745>


When you have completed the basic configuration tasks, your Cisco router is ready to configure for specific functions. See the "Where to Go Next" section for information about locating documentation for advanced configuration procedures.

Initial Configuration Using the CLI (Manual Configuration)

This section shows how to bring up a command-line interface (CLI) prompt for configuration using the CLI, and it directs you to documentation for the CLI configuration.You can use the CLI if you see the following messages at the end of the startup sequence:

--- System Configuration Dialog ---

At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.

Would you like to enter the initial configuration dialog? [yes/no]:

If these messages do not appear, SDM and a default configuration file have been installed on the router at the factory. To use SDM to configure the router, see the "Initial Configuration Using Cisco Router and Security Device Manager" section.

For interface numbering information, see the "Interface Numbering" section.


Step 1 To proceed with manual configuration using the CLI, enter no.

Would you like to enter the initial configuration dialog? [yes/no]: no

Step 2 Press Return to terminate autoinstall and continue with manual configuration.

Would you like to terminate autoinstall? [yes] Return

Several messages are displayed, ending with a line similar to the following:

...
Copyright (c) 1986-2002 by cisco Systems, Inc.
Compiled date time by person

Step 3 Press Return to bring up the Router> prompt.

...
flashfs[4]: Initialization complete.
Router>

Step 4 Enter privileged EXEC mode.

Router> enable 
Router#


Note To avoid losing work you have completed, be sure to save your configuration occasionally as you proceed. Use the copy running-config startup-config command to save the configuration to NVRAM.



For configuration using the CLI, refer to the applicable configuration procedures in the Software Configuration Guide: Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers. See the "Where to Go Next" section for information about accessing this document.

7 Interface Numbering

Each individual interface (port) on a Cisco 3745 router is identified by number as described in the following sections.

WAN and LAN Interface Numbering

The Cisco 3745 router chassis contains the following WAN and LAN interface types:

2 built-in FastEthernet LAN interfaces

3 slots in which you can install WAN or voice interface cards

4 network module slots

The numbering format is:

Interface-type Slot-number/Interface-number

Two examples are: FastEthernet 0/0 and Serial 1/2.

The slot numbers are as follows:

0 for all built-in interfaces

0 for all WIC interfaces

1 for the lower-right network module slot

2 for the lower-left network module slot

3 for the upper-right network module slot

4 for the upper-left network module slot

If double-width network modules are installed, the network module slots are numbered as follows:

2 for the lower double-width slot

4 for the upper double-width slot

Interface (port) numbers begin at 0 for each interface type, and continue from right to left and from bottom to top.

Figure 7 shows the back panel of the Cisco 3745 with:

A WIC in each of the three WAN interface card slots

A single-width network module in each of the four network module slots

Two AC power supplies


Note The slot number for all WIC interfaces is always 0. (The W0, W1, and W2 slot designations are for physical slot identification only.) Interfaces in the WICs are numbered from right to left, starting with 0/0 for each interface type, regardless of which physical slot the WICs are installed in. Some examples are:


If physical slot W0 is empty and physical slot W1 contains a 1-port serial WIC, the serial interface in the WIC is numbered Serial 0/0.

If slot W0 contains a 2-port serial WIC and slot W1 contains a 1-port serial WIC, the serial interfaces in physical slot W0 are numbered Serial 0/0 and Serial 0/1, and the serial interface in physical slot W1 is numbered Serial 0/2.

If slot W0 contains a 2-port serial WIC and slot W1 contains a 1-port BRI WIC, the serial interfaces in physical slot W0 are numbered Serial 0/0 and Serial 0/1, and the BRI interface in physical slot W1 is numbered BRI 0/0.

Figure 7 Cisco 3745 Back Panel

1

Interface card slots

6

Cisco 3700 Compact Flash slot

2

Network modules

7

Auxiliary port

3

Power supply

8

Console port

4

FastEthernet 0/0

9

Power supply

5

FastEthernet 0/1

10

Network modules


Voice Interface Numbering

Voice interfaces are numbered differently from the WAN interfaces described in the previous section. Voice interfaces are numbered as follows:

network-module-slot/voice-module-slot/voice-interface

If a 4-channel voice network module is installed in chassis slot 1, the voice interfaces are:

1/0/0—Network module slot 1/Voice module slot 0/Voice interface 0

1/0/1—Network module slot 1/Voice module slot 0/Voice interface 1

1/1/0—Network module slot 1/Voice module slot 1/Voice interface 0

1/1/1—Network module slot 1/Voice module slot 1/Voice interface 1

8 Where to Go Next

For additional detailed configuration procedures, refer to the appropriate Cisco 3700 series documentation or Cisco IOS software documentation, available on-line on Cisco.com.


Tip See the "Obtaining Additional Publications and Information" section for help in locating these documents.


To access documentation on Cisco.com:

For Cisco 3700 series platform documentation, start at Cisco.com at http://www.cisco.com, and select Products & Services > Routers > Cisco 3700 Series Multiservice Platforms > Technical Documentation > Document type > Document.

For Cisco IOS software documentation, start at Cisco.com at http://www.cisco.com, and select Products & Services > IOS Software > Cisco IOS Software Releases > Your Cisco IOS software release.

To get updated information about platform support for features, select Feature Navigator II, if you have an account on Cisco.com. You can also access Feature Navigator II at http://www.cisco.com/go/fn.

To access documentation using Cisco Connection Online (CCO):

For Cisco 3745 platform documentation, start at Cisco.com at http://www.cisco.com, and click the "Technical Documentation" tab under Useful Links. Under the Product Documentation heading, navigate to Modular Access Routers and to the documentation for your router.

For Cisco IOS software documentation, start at Cisco.com at http://www.cisco.com, and click the "Technical Documentation" tab under Useful Links. Under the Product Documentation heading, navigate to the Cisco IOS software documentation for the Cisco IOS software release that is installed on your router.

9 Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a library of technical product documentation on a portable medium. The DVD enables you to access installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the HTML documentation and some of the PDF files found on the Cisco website at this URL:

http://www.cisco.com/univercd/home/home.htm

The Product Documentation DVD is created monthly and is released in the middle of the month. DVDs are available singly or by subscription. Registered Cisco.com users can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

Ordering Documentation

You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco documentation at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

If you do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

10 Documentation Feedback

You can provide feedback about Cisco technical documentation on the Cisco Technical Support & Documentation site area by entering your comments in the feedback form available in every online document.

11 Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to do the following:

Report security vulnerabilities in Cisco products

Obtain assistance with security incidents that involve Cisco products

Register to receive security information from Cisco

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532


Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked encryption key or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.


12 Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.

To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

13 Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do


Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.



Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation.radio button.

To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.


Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411
Australia: 1 800 805 227
EMEA: +32 2 704 55 55
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

14 Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training, and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website where networking professionals share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

"What's New in Cisco Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products. You can view the latest release of "What's New in Cisco Documentation" at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html