Preface

Revised: June 13, 2011, OL-24180-01

Introduction

This preface describes who should read this guide, how it is organized, and its document conventions.

This guide is for experienced network administrators who use Cisco Service Control and the SCA BB application to monitor and control their network.

Document Revision History

Table 1 records the changes to this document.

Table 1 Document Revision History 

Revision
Cisco Service Control
Release and Date
Change Summary

OL-24180-01

Supports all 3.7.x releases
June 13, 2011

First version of this document.


Organization

Table 2 lists the document organization of this guide.

Table 2 Document Organization 

Section
Title
Description

1

Overview

Provides an overview of MRTG and RRDTool, and how they are used to monitor a Cisco Service Control network.

2

Getting Started

Explains the general procedure for real-time SNMP monitoring and also the general procedure for using the Cisco SCA BB real-time monitoring configuration utility.

3

Real-Time Monitoring Configuration Utility

Explains specific procedures for using the Cisco SCA BB real-time monitoring configuration utility, rtmcmd.

4

Troubleshooting

Presents error messages and possible causes of the error.


Related Publications

Use the Cisco SCA BB SNMP Real-Time Monitoring User Guide with the following Cisco documentation:

•Cisco Service Control Application for Broadband User Guide

•Cisco Service Control Application for Broadband Reference Guide

•Cisco SCA BB Service Configuration API Programmer Guide

Conventions

This document uses the following conventions:

Table 3 Document Conventions 

Convention
Indication

bold font

Commands and keywords and user-entered text appear in bold font.

italic font

Document titles, new or emphasized terms, and arguments for which you supply values are in italic font.

[ ]

Elements in square brackets are optional.

{x | y | z }

Required alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by vertical bars.

string

A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

courier font

Terminal sessions and information the system displays appear in courier font.

< >

Nonprinting characters such as passwords are in angle brackets.

[ ]

Default responses to system prompts are in square brackets.

!, #

An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.


Note Means reader take note.

Tip Means the following information will help you solve a problem.

Caution Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.

Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.