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Cisco uBR10000 Series Universal Broadband Routers

Cisco uBR10012 Universal Broadband Router Fan Assembly Module

Table Of Contents

Cisco uBR10012 Universal Broadband Router
Fan Assembly Module

Purpose

Audience

Scope

Contents

Feature Overview

Part Numbers and Technical Specifications

Safety Warnings

Warning Definition

Electrical Equipment Guidelines

Preventing Electrostatic Discharge Damage

Removing and Replacing the Fan Assembly Module

Unpack the Fan Assembly Module

Remove the Fan Assembly Module

Install the Fan Assembly Module

Replacing the Fan Assembly Cable

Remove the Cable

Replace the Fan Assembly Cable

Troubleshooting the Fan Assembly

Related Documentation

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco TAC Website

Opening a TAC Case

TAC Case Priority Definitions

Obtaining Additional Publications and Information


Cisco uBR10012 Universal Broadband Router
Fan Assembly Module


Document Part Number: OL-5093-01
October 2003

Product Numbers: UBR10-FAN-ASSY=, UBR10-FAN-CAB=

Revision History

Date
Revision
Reason

08/31/2001

78-11491-01

Original publication. This document is obsolete.

10/21/03

OL-5093-01

Moved document to online only, updated information and format.


Purpose

The purpose of this document is to provide installation, removal, and troubleshooting information for the fan assembly module installed in the Cisco uBR10012 universal broadband router.

Audience

This document is intended for use by a field service engineer who is familiar with Cisco products and headend cable installation procedures.


Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030.


Scope

This document includes procedures for installing and removing the fan assembly module that comes with the Cisco uBR10012 universal broadband router. This document also includes technical specifications and troubleshooting information.

Contents

Feature Overview

Part Numbers and Technical Specifications

Safety Warnings

Removing and Replacing the Fan Assembly Module

Replacing the Fan Assembly Cable

Troubleshooting the Fan Assembly

Related Documentation

Obtaining Documentation

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Feature Overview

The Cisco uBR10012 universal broadband router uses a fan assembly module (Figure 1) containing four fans to supply cooling air to the chassis.

The fan assembly is located at the top of the chassis and is connected to the chassis with a blind mate connector that plugs into a cable assembly and then into the chassis backplane.

Four internal fans draw cooling air into the front of the chassis and direct it across the internal components to maintain an acceptable operating temperature. The air is exhausted through openings in the rear of the chassis.

The fan assembly module works at variable speeds:

Low speed (with a clean air filter): approximately 280 cubic feet per minute (cmf)

High speed (with a clean air filter): approximately 450 cmf

The operating speed is determined by the fan assembly module. If the temperature at the fan's outlet gets to 40×C, then the blower starts to increase the speed of the fans. It does not reach high speed, however, until the temperature at the outlet reaches 50×C.

Three LEDs (System OK, Single Fan Failure, and Multi-Fan Failure) located on the front of the fan assembly indicate the status of the fans (see Table 1).

Figure 1 shows the fan assembly module.

Figure 1 Fan Assembly Module

Table 1 Fan Assembly LEDs and Their Function

LED
Status
Description

System OK

Green

System is functioning normally; all fans are operating.

Single Fan Failure

Yellow

A single fan has failed; system triggers alarms, but the fan assembly is still able to properly cool the chassis. Repair or replace the fan assembly immediately.

Multi-Fan Failure

Yellow

Two or more fans have failed, and if the operating temperature inside the chassis rises too high, the system automatically shuts down. Repair or replace the fan assembly immediately.


Part Numbers and Technical Specifications

Table 2 lists the specifications for the Cisco uBR10012 universal broadband router fan assembly module.

Table 2 Cisco uBR10012 Fan Assembly Module Specifications 

Description
Specifications

Product number (fan assembly)

UBR10-FAN-ASSY=

Product number (cable)

UBR10-FAN-CAB=

Dimensions

Height: 5.60 in. (14.22 cm)

Width: 19 in. (482.26 cm)

Depth: 16.15 in. (41.02 cm)

Weight

30 lb (13.61 kg)

AC-input voltage and frequency

110 to 240 VAC, 50 to 60 Hz

Power consumption

250 Watts (4 amps, not to exceed 6 amps at startup)

Airflow

Low speed (with clean air filter): 280 cfm1

High speed (with clean air filter): 450 cfm

MTBF

Fans, 248,509 hours

Fan Control, 596,65 hours

Temperature range

Operating: 41 to 104×F (5 to 40×C)

Storage: -40 to 158×F (-40 to 70×C)

Relative humidity

Operating: 5 to 85%

Storage: 5 to 95%

Operating altitude

-197 to 13,123 ft (-60 to 4000 m)

1 Cubic feet per minute


Safety Warnings

Warning Definition

Warning


IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

Warnung

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

Avvertenza

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

¡Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

 



Electrical Equipment Guidelines

Follow these basic guidelines when working with any electrical equipment:

Before beginning any procedures requiring access to the chassis interior, locate the emergency power-off switch for the room in which you are working.

Disconnect all power and external cables before moving a chassis.

Do not work alone when potentially hazardous conditions exist.

Never assume that power has been disconnected from a circuit; always check.

Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.

Carefully examine your work area for possible hazards such as moist floors, ungrounded power extension cables, and missing safety grounds.

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) damage, which occurs when electronic cards or components are improperly handled, can result in complete or intermittent failures. The AC-input power shelf and its AC power modules contain a printed circuit card that is fixed in a metal carrier. Electromagnetic interference (EMI) shielding and connectors are integral components of the carrier. Although the metal carrier helps to protect the cards from ESD, use an anti-static strap each time you handle the modules.

Following are guidelines for preventing ESD damage:

Always use an ESD-preventive wrist or ankle strap and ensure that it makes good skin contact. Before removing a card from the chassis, connect the equipment end of the strap to a bare metal, unpainted surface on the chassis or rack-mount.

Handle components by the carrier edges only; avoid touching the card components or any connector pins.

When removing a module, place it on an anti-static surface or in a static-shielding bag. If the module will be returned to the factory, immediately place it in a static-shielding bag.

Avoid contact between the modules and clothing. The wrist strap protects the card from ESD voltages on the body only; ESD voltages on clothing can still cause damage.


Caution For safety, periodically check the resistance value of the anti-static strap. The measurement should be between 1 and 10 megohms.

Removing and Replacing the Fan Assembly Module

The fan assembly module does not need to be replaced when it is operating normally. If a failure LED comes on, use the following procedure to remove and reinsert the fan assembly module to test the connection. If the failure LED is still on after removing and reinserting the module, use the following procedure to replace the fan assembly module.

Single Fan Failure—This yellow LED indicates that one of the four fans in the module has failed. The module can still provide enough cooling to safely operate the Cisco uBR10012 universal broadband router chassis, but it might begin operating the fans in its high-speed mode to do so. If this LED comes on, replace the fan assembly module as soon as is conveniently possible.

Multiple Fan Failure—This yellow LED indicates that two or more fans in the module have failed, and that the module is no longer able to consistently cool the Cisco uBR10012 universal broadband router chassis. To prevent overheating the chassis and possible damage to the line cards and other modules, replace the fan assembly module immediately.

The fan assembly module supports hot-swapping and can be replaced without interrupting system operation.


Caution Do not run the Cisco uBR10012 universal broadband router chassis without a working fan assembly module for more than three minutes. To prevent the possibility of the system overheating, be sure that the replacement fan assembly module is out of its box and packaging, so it is ready to install as soon as the defective module is removed.

Unpack the Fan Assembly Module

To unpack the fan assembly module, complete the following steps:


Step 1 Open the shipping carton by cutting the packing tape along the flaps on the top of the box.

Step 2 Lift off the top layer of packaging to expose the module.

Step 3 Remove the fan assembly module from the box.

Step 4 Keep the packaging and the carton to return the defective unit to the factory. See the "Obtaining Technical Assistance" section for more information.


Remove the Fan Assembly Module


Step 1 Remove the front cover by lifting it up slightly and then pulling it toward you (see Figure 2).

Step 2 Loosen the captive screws on each side of the fan assembly module.

Step 3 Pull the module out of the chassis (see Figure 3).

Step 4 If you are replacing the cable and the fan assembly module, or if you are replacing just the cable, see the "Replace the Fan Assembly Cable" section.

Figure 2 Removing the Front Cover

Figure 3 Locations of Screws


Install the Fan Assembly Module


Step 1 Using two hands, align the new fan assembly module in the slot in the chassis, and push it back firmly. Make sure that the connectors on the can assembly securely connect to the backplane.

Step 2 Verify that the FANS OK LED is on (green). If the FANS OK LED is not on or if the FAN FAILURE LED comes on (yellow), try reseating the fan assembly module.

Step 3 Tighten the captive screws on each side of the fan assembly module.

Step 4 Replace the front cover.

a. Slide the cover onto the four corner posts of the chassis.

b. Push down so that the posts are seated in the grooves above the cover holes.


Replacing the Fan Assembly Cable

The fan assembly cable connects the fan assembly to the backplane. The cable is located inside the chassis, underneath the fan assembly. Ordinarily the cable is not removed when a fan assembly module is removed from the chassis.

Replacing a fan cable requires removing the cooling facilities of the chassis. It is not necessary to remove power from the chassis for this procedure. However, because you are shutting down the fans that cool the chassis and boards, it is important to have the new cable ready for immediate installation.

Remove the Cable

To replace the fan assembly cable, perform the following steps:


Step 1 Remove the front cover.

Step 2 Remove the fan assembly. See the "Remove the Fan Assembly Module" section.

Step 3 See Figure 4. Note that the cable has two "U" shaped bends that allow the cable to curve back into the brackets and fit snugly on the bottom of the fan module enclosure.

Figure 4 Location of Fan Cable Inside the Chassis

Step 4 Reach into the chassis and disconnect the cable from the rear bracket. Push the tabs on the bracket open.

Step 5 Disconnect the cable from the front connector and remove the cable from the chassis.


Replace the Fan Assembly Cable


Note The cable has different connectors on each end.


Figure 5 Fan Cable


Step 1 Verify which connector goes in the bracket in the back of the chassis and which connector goes into the front connector.

Step 2 Bend the cable in a "U" shape at both ends, to facilitate getting the cable into the rear bracket. See Figure 4.


Tip Use the existing cable as a template.


Step 3 Install the cable in the rear bracket.

Step 4 Make sure that the cable lays flat on the enclosure bottom so as not to restrict the movement of the cable assembly as it is pushed back into the chassis.

Step 5 Connect the cable with the front connector.

Step 6 Slide the fan assembly module back into the chassis. The module should slide smoothly back into the chassis without interference with the cable.


Tip If the fan assembly module does not slide easily into the chassis, remove the module and check the location of the cable. The cable should lay flat along the bottom of the fan assembly enclosure.



Troubleshooting the Fan Assembly

Check the following to help isolate a problem with the cooling system:

When you start up the system, do the fans start operating?

When the fans are operating, you should be able to hear them. You should also be able to feel air being drawn in at the bottom front and expelled at the top rear of the chassis.

If no, there is a problem with the fan or power. See the Cisco uBR10012 Series Hardware Installation Guide, Troubleshooting the Power Subsystem, at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/u10ktrb.htm

If yes, continue with the next step.

Is the System OK LED on the fan assembly module on (green) and are the other two LEDs (Single Fan Failure and Multiple Fan Failure) off?

If yes, the system is operating normally.

If no, remove the fan assembly module and reinsert it. If this does not help, examine the LED that is on. The Single Fan Failure LED indicates that one fan of the four has failed, but that the system is still able to adequately cool the chassis; repair or replace the fan assembly module as soon as possible. The Multiple Fan Failure LED indicates that more than one fan has failed, and that the fan assembly module is no longer able to adequately cool the Cisco uBR10012 series chassis. Replace the fan assembly module as soon as possible.

The following messages, if displayed, indicate that the system has detected a critical overtemperature condition or out-of-tolerance power inside the chassis:

Queued messages:

00:01:19:%ENVM-4-ENVWARN:+2.5 V measured at +2.59
00:01:19:%ENVM-4-ENVWARN:+5.15 V measured at +5.31

00:00:19:%ENVM-2-ENVCRIT:chassis core measured at 31C/87F
00:00:19:%ENVM-2-ENVCRIT:chassis inlet measured at 27C/80F
00:00:19:%ENVM-2-ENVCRIT:chassis outlet 1 measured at 30C/86F
00:00:19:%ENVM-2-ENVCRIT:chassis outlet 2 measured at 30C/86F

Although an overtemperature condition is unlikely at initial startup, ensure that heated exhaust air from other equipment is not entering the router's inlet vent and that there is sufficient clearance around the sides of the chassis to allow cooling air to flow.


Note The above message could also indicate a faulty component or temperature sensor. Use the show environment or show environment table command to display the internal chassis environment.


If you experience trouble with the startup that is not resolved with these procedures, manually power off the router and contact a service representative for assistance and further instructions.

Perform the following if the FAN FAILURE LED is on:

Reseat the fan assembly module.

Remove the rear safety cover and be sure that the fan assembly module cable is connected securely.

Related Documentation

Cisco uBR10012 Universal Broadband Router Hardware Installation Guide at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/index.htm

Cisco uBR10012 Universal Broadband Router Software Configuration Guide at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/scg/index.htm

Cisco CMTS Feature Guide at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/cable/cab_rout/cmtsfg/index.htm

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

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Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

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You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

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We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

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Opening a TAC Case

Using the online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

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For a complete listing of Cisco TAC contacts, go to this URL:

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TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

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Obtaining Additional Publications and Information

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