Cisco.com is the foundation of a suite of interactive, networked services that provide immediate, open access to Cisco information and resources 24 hours a day, 7 days a week, from anywhere in the world, to facilitate business processes for its constituents. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco Systems has a long history of providing industry-leading support services over the Internet. In April 1992, CCO began offering bug information and technical tips through a text interface. Cisco later pioneered the development of networked support services on the World Wide Web, and is continuing to "raise the bar" with the new Cisco.com. Cisco customers and partners now receive a wealth of information and services through Cisco.com, Cisco Systems' first line of customer support.