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To learn about the benefits of becoming a Cisco.com Registered User, please select a user type below:
 Registered User | Direct Customer | PICA Customer | Partner & Reseller | CCIE

Cisco.com is the foundation of a suite of interactive, networked services that provide immediate, open access to Cisco information and resources 24 hours a day, 7 days a week, from anywhere in the world, to facilitate business processes for its constituents. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco Systems has a long history of providing industry-leading support services over the Internet. In April 1992, CCO began offering bug information and technical tips through a text interface. Cisco later pioneered the development of networked support services on the World Wide Web, and is continuing to "raise the bar" with the new Cisco.com. Cisco customers and partners now receive a wealth of information and services through Cisco.com, Cisco Systems' first line of customer support.


Cisco.com Guest User Benefits:
  • Delivers immediate access to basic information about Cisco and its networking solutions, services, and programs
  • Enhances network capabilities by allowing users to download and test selected software packages
  • Increases knowledge and awareness by providing access to technical documentation and information about online support services
  • Saves time by enabling online registration for Cisco seminars
  • Provides immediate, online access to Cisco event calendars, enabling users to stay informed about upcoming conferences, training programs, and trade shows in which Cisco participates
  • Allows users to quickly and conveniently order Cisco gift items via the Internet

Cisco.com Registered User Benefits:
  • Delivers all of the tools, services, and benefits available to Cisco.com guest users
  • Ensures network uptime and reliability by delivering immediate access to a variety of online support services
  • Saves time and increases user self-sufficiency by offering a wealth of information on products, promotions, services, and support
  • Enables users to enhance their skills through specialized training, certification programs, and online skill assessment
  • Provides immediate, online access to Cisco event calendars, saving users time and enabling them to stay informed about training programs
  • Streamlines business processes and saves time and money by allowing entitled users to place and manage orders for Cisco networking products and services via the Internet
  • Keeps users informed by allowing them to register to receive timely information-press announcements, new Cisco publication releases, and more via e-mail
  • Registered Cisco.com users may view benefits specific to their relationships with Cisco by clicking the appropriate user area below.

Benefits for each Cisco.com User Type: (Select one to see related registration benefits)
Cisco Direct Customers
Registration Benefits for Direct Customers
Cisco customers who have a SMARTnet or other Comprehensive support contract with Cisco.


Cisco PICA Customers
Registration Benefits for PICA Customers
Cisco Partner Initiated Customer Access (PICA) customers who receive service from an authorized Cisco Partner.


Cisco Partners & Authorized Resellers
Registration Benefits for Partners & Resellers
Cisco Sales Partners & Authorized resellers who have a Reseller, Distributor, or OEM Service Agreement with Cisco.


CCIE Professionals
Registration Benefits for CCIEs
Cisco Certified Internetwork Experts (CCIE) who have passed a CCIE qualification and lab exam.



Registration Help & Information:
Registration Help:
Need help with or have questions about the Cisco.com Registration process?

Please visit the Cisco.com Registration Help Page for more information on:
  • Cisco.com Registration Help
  • Cisco.com Registration FAQ's
  • Cisco.com Registration Benefits

NOTE: (Registration Help is also accessible from the "Help" link in the SiteWide Toolkit,
located in the upper right hand corner of every Cisco.com Registration page).




Please visit the "Cisco.com Registration Page" to become a Registered User of Cisco.com.