Cisco Strengthens SMB Commitment with the Introduction of Cisco Business Communications Solution
First Complete Purpose-Built System Includes New Integrated Voice, Catalyst Switching and Management Products with Tailored Support and Services
New Delhi, September 20, 2005 - Responding to the need for smart, simple and secure network solutions specifically designed for small-to-medium businesses (SMBs) and mid-market companies, Cisco today introduced the Cisco Business Communications Solution. The Cisco Business Communications Solution includes a tailored family of products, services and support to help businesses control costs, improve operational efficiencies and gain a sustainable competitive advantage.
As part of the solution, Cisco also launched SMB-class Cisco Catalyst Express 500 Series switching family and a new version of IP Communications portfolio that includes new IPC Communications applications and an expanded line of XML-enabled IP phones.
"SMB and mid market customers are increasingly adopting flexible, scalable and cost competitive solutions. With Cisco SMB Class featuring the Cisco Business Communications Solution, we aim to give SMBs access to advanced communications capabilities such as IP telephony, security and wireless technologies that are more affordable as well as easy to deploy and manage", said Ranajoy Punja, Vice President, Marketing, Cisco.
"This comprehensive suite of solutions includes secure networking, which supports integrated voice, video and data. They can then be easily integrated and managed to support advanced technologies and applications. The Cisco Business Communications Solution will bring in increased revenue and profitability opportunities for us and our channel partners," he added.
Cisco Business Communications Solution for SMB Customers
The innovative Cisco Catalyst Express 500 Series switches are built specifically for businesses who want to run converged networks. As a family of wire-speed Layer 2-managed Fast Ethernet and Gigabit Ethernet switches, it provides a secure network foundation optimized for data, wireless and voice. Together with the Cisco Network Assistant 3.0 application, customers and partners now can quickly and easily configure their networks and enable advanced technologies such as wireless LANs and IP Communications in a solution purpose-built for the SMB.
For simple, all-in-one communications, Cisco is introducing new versions of Cisco CallManager Express and Cisco Unity Express. Cisco CallManager Express 3.3 features embedded "MeetMe" conferencing for 20 to 96 users, enhanced call routing and queuing capabilities and increased security. Cisco Unity Express 2.2 offers new Auto Attendant integration with Basic Automatic Call Distribution and five new languages. Together, these solutions deliver affordable, converged data and voice services. They are available immediately and are free upgrades to customers with SmartNet support contracts.
Rounding out the whole offer for SMB customers, Cisco also introduced the Cisco SMB Support Assistant featuring the SMB Support Assistant portal, client electronic tools, software bug fixes and advance hardware replacement delivered next business day, where available.