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Unified Communications Services

Cisco Unified Communications Services

Adapt to market changes while increasing productivity, improving competitive advantage; delivering a rich-media experience across any workspace with services from Cisco and our partners.

Cisco Unified Communications Services

Featured News

Transforming Collaboration through Strategy and Architecture (PDF - 2.6 MB) New!

An insightful perspective illuminating how enterprises should approach the evaluation, use and deployment of collaborative capabilities to deliver business value


IDC Vendor Spotlight: Maximize Your Collaboration Investment by Choosing the Right Services Approach (PDF - 117 KB)


The Role of Value-Added Services in Building Cisco's Collaboration Market Presence


Social Media Whitepaper: Cultivate Collaboration and Innovation (PDF - 3.3 MB)

Read what global research findings reveal about businesses strategic decision makers commonalities on using social media.


Thrive in Dynamic Times



Planning and Design Services *

Successfully plan, design, and deploy a secure, resilient, high-performance Cisco Unified Communications solution.

Cisco Unified Communications Fast Track Migration Service


Cisco Unified Communications Predeployment, Deployment, and Postdeployment Service Bundle


Cisco Unified Communications Scoped Planning and Design Services

*Additional scoped services are available to help you prepare for, plan, and design Cisco Unified Communications solutions. Please contact your Cisco Services Account Manager or Cisco Certified Partner.

Implementation Services *

Cisco Unified MeetingPlace Implementation Support Service

Helps you with your deployment and configuration of the Cisco Unified MeetingPlace conference solution.

* Additional Unified Communications scoped implement services are available. Please contact your Cisco Services Account Manager or Cisco certified Partner.

Operate Services

Increase operational efficiency providing immediate access to vital information, award-winning technical support, including options for remote management.

Cisco Unified Communications Essential Operate Service

Maintain the high availability, security, and operational efficiency of your Cisco Unified Communications network.


Cisco SMARTnet Service

Provides registered access to Cisco.com for online technical assistance, access to the Cisco Technical Assistance Center (TAC), Cisco OS Software updates and upgrades, and advance replacement of failed hardware.


Cisco Unified Communications Remote Management Service

Provides comprehensive monitoring and management of the devices and applications in a converged network.


Cisco Smart Care Service

Provides comprehensive network care and improvement for small and medium-sized businesses.

Optimization Services

Cisco Unified Communications Optimization Service

Provides a complete systems-level evaluation of your entire Cisco Unified Communications system to understand whether your converged network can support the latest productivity enhancing voice applications.


Cisco Unified MeetingPlace Optimization Service

Sustain the business benefits of your Cisco Unified MeetingPlace solution through upgrades and ongoing integration into your user environment.

Carnival Cruise Lines

Carnival Cruise Lines simplifies collaboration, improves guest experience (4:23 min)

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