FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine, 2.5
Index
Downloads: This chapterpdf (PDF - 228.0KB) The complete bookPDF (PDF - 0.95MB) | Feedback

Index

Table Of Contents

A - B - C - D - F - G - I - L - M - N - P - R - S - T - U - V -

Index

A

AAA server

fault descriptions 2-20

access point

accessing through WLSE, troubleshooting 1-4

AP web page, accessing 1-4

fault descriptions 2-2

interface

adding, results of 1-14

removing, results of 1-14

reports, VLAN information in 1-36

Administration tab

FAQs 1-43

troubleshooting 1-44

B

backing up and restoring WLSE configuration

Windows 2000 or XP server 1-45

booting, WLSE 1-4, 1-9

browser

cannot connect to WLSE 1-7

IE, installing software updates 1-45

C

CDP

discovery without using 1-14

seed, invalid 1-14

client

inventory, troubleshooting 1-18

reports 1-33

configuration

auto-configuration 1-22

FAQs 1-19

IOS template job failures 1-23

job history, retention of 1-20

protocols used for jobs 1-20

startup template, changes to 1-22

Telnet/SSH credentials not valid 1-23

troubleshooting 1-22

updates, undoing 1-20

WEP key settings 1-20

credentials, Telnet/SSH 1-19

D

database

checking database status 1-43

date and time

incorrect 1-9

device credentials, Telnet/SSH 1-19

device name, updates to 1-14

Devices tab

FAQs 1-13

troubleshooting 1-15

discovery

devices discovered, but not displayed 1-15

Misconfigured Devices group 1-16

seed devices 1-14

SNMP Authorization Exception in discovery log 1-18

time discrepancy in jobs 1-15

troubleshooting 1-15

without CDP 1-14

dot11 mib fault

description of 2-20

troubleshooting 1-16

F

FAQs

Administration 1-43

configuration 1-19

devices 1-13

faults 1-11

firmware 1-24

general 1-1

radio manager 1-36

reports 1-32

faults

AAA server fault descriptions 2-20

access point fault descriptions 2-2

acknowledging 1-12

clearing 1-12

descriptions of 2-1

email of 1-13

FAQs 1-11

MIB file 1-12

no display 1-12

router fault description 2-28

switch fault descriptions 2-25

troubleshooting 1-12

firmware

connectivity failure 1-30

cryptography permissions, message about 1-30

email fails to arrive 1-27

FAQs 1-24

job logs 1-25

job not verified 1-28

number of devices in jobs 1-25

slow links 1-29

SNMP job fails 1-28

some devices not updated 1-27

Telnet/SSH credentials not valid 1-30

time discrepancy in jobs 1-26

troubleshooting 1-24

G

groups

Misconfigured Devices group 1-16

I

inventory

effects on traffic and performance 1-18

extra inventories 1-14

FAQs 1-14

length of time required 1-18

L

logging in

cannot log in 1-5

cannot log in as system administrator 1-5

failure of authentication source 1-44

password created in CLI 1-45

M

Misconfigured Devices system group

moving devices from 1-16

N

network

connection failure 1-6

P

passwords, loss of 1-5

performance

problems caused by frequent client inventory 1-18

protocols

SSH, disabling 1-2

Telnet, enabling 1-2

used for configuration jobs 1-20

R

radio manager

Assisted Site Survey

client walkabout, skipping 1-40

configuration, not updated 1-43

configuration, results of 1-41

Constraints and Goals, calculations of 1-41

devices in red 1-39

device tree 1-38

job, failure of 1-39

Last Scan Time Field 1-39

Location Data fields 1-40

missing building or floor nodes 1-38

multiple channels, selecting 1-40

Next button disabled 1-39, 1-41

radio scan slow 1-40

Recall button 1-40

Use Old Radio Scan Data disabled 1-39

FAQs 1-36

inventories run by 1-14

troubleshooting 1-42

reports

blank fields in 1-33

client reports, 0 values in 1-33

FAQs 1-32

not real-time 1-32

troubleshooting 1-32

VLAN information missing 1-36

routers, fault message for 2-28

S

search, for devices

no results yielded 1-4

security

authentication (WLSE)

failure of authentication source 1-44

troubleshooting 1-44

seed

invalid 1-14

setup program

incorrect entry 1-4

network connection fails 1-6

software, on WLSE

updates

Internet Explorer, problems using 1-45

SSH

disabling 1-2

switches, fault descriptions 2-25

sysContact information, updates to 1-14

sysLocation information

updates to 1-14

T

Telnet

& not accepted in credentials 1-19

connecting to WLSE 1-10

enabling 1-2

time

incorrect 1-9

traps

definition file 1-12

not forwarded 1-12

type of 1-12

troubleshooting

administration 1-44

configuration 1-22

devices 1-15

faults 1-12

firmware 1-26

radio manager 1-42

reports 1-32

U

users

authentication failure 1-44

not listed in UI 1-44

password created in CLI not accepted 1-45

simultaneous access to access points 1-2

V

VLANs

in reports 1-36