Configuring Maintenance Windows
You can configure maintenance windows on your Cisco WebEx-scheduled system.
About Maintenance Windows
You can configure maintenance windows to shut down conferencing activity on a node so that you can conduct maintenance tasks. Maintenance tasks include moving nodes, reassigning Meeting Director nodes, and changing your system default site.
Note Conferencing activity is shut down on your node during maintenance windows. Only in-progress ad-hoc conferences continue after maintenance windows begin.
You can configure up to three maintenance windows on each node. Maintenance windows disable conferencing and conference scheduling on a node but other services are placed in maintenance mode (for example, the license, sipserver, icm, rss, axlds, rmi registry, tomcat monitor, tsp, and webexadapter services). Tomcat and web services are not affected except that you cannot host meetings during the maintenance window.
You must specify the date, starting time, and duration of each maintenance window. The following restrictions go into effect starting one hour before a scheduled maintenance window and lasting until the end of the maintenance window:
- No scheduled meetings can be hosted on any affected nodes.
- No new meetings can be scheduled on any affected nodes.
- New meeting attendants can join existing meetings during the one-hour period before a maintenance window but attendants will be disconnected when the maintenance window begins.
Existing conferences, new calls, and outdials continue until a maintenance window begins. If you attempt to schedule a meeting during a maintenance window, you are notified that you cannot do so.
If any conferences are currently being hosted on a node when the maintenance window begins, all conference attendants are disconnected within approximately 2–10 minutes. Disconnected users are notified that their MeetingPlace system is shutting down for maintenance. If there are two or more active nodes on the system, users are notified that they can hang up and place another call to rejoin their conference on an active node.
Configuring a Maintenance Window
Note Be sure to stagger your maintenance window schedule so that you have active nodes available for your users to schedule and host conferences at all times.
Configure a maintenance window to disable conferencing and conference scheduling on a node for a specified period of time so you can perform maintenance tasks on the node. All services continue to operate during maintenance mode.
You can start a maintenance period immediately by selecting Start Maintenance Mode Now. Starting a maintenance mode disconnects anyone who is attending a conference on the node. Selecting this button does not allow the one-hour grace period before maintenance during which users would not be able to schedule meetings on the node.
You can stop a maintenance period immediately by selecting Stop Maintenance Mode Now. Selecting this button concludes maintenance mode and restarts all services on the node. You can resume conferencing and scheduling once maintenance mode has concluded.
Cisco Unified MeetingPlace takes approximately one minute to put a node into maintenance mode or to resume operation after maintenance mode ends. Check the status of a node on the Nodes page and the Maintenance Configuration to see if the node is in maintenance mode.
Step 1 Sign in to the Administration Center.
Step 2 Select Maintenance > Maintenance Configuration.
Step 3 Select the date, time, and duration of your maintenance window.
Step 4 Select Schedule maintenance windows.
Step 5 Select Reset to reset your maintenance windows to your previous settings.
How to Determine if a Node is in Maintenance Mode
You can schedule a node for a maintenance window or manually put it into maintenance mode. In either case, Cisco Unified MeetingPlace takes approximately one minute to put a node into maintenance mode. Check the status of the node on the Nodes page and the Maintenance Configuration to see if the node is in maintenance mode.
Step 1 Sign in to the Administration Center on the node you want to examine.
Step 2 Select Topology Management > Nodes. A message appears on the page indicating that the node is in maintenance mode.
Step 3 Select Maintenance > Maintenance Configuration. A message appears at the top of the page indicating that the node is in maintenance mode.