User Guide for Cisco Unified MeetingPlace for Outlook Release 8.5.2 (MeetingPlace Scheduling)
Getting Started
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Getting Started

Getting Started

This guide describes how to join and schedule meetings from the Microsoft Outlook Plug-In for Cisco Unified MeetingPlace (MeetingPlace scheduling).

For information about joining and scheduling meetings from the Microsoft Outlook Integration with Cisco WebEx, see the WebEx Integration to Outlook User Guide, available in the Cisco WebEx Meeting Center by selecting Support > User Guides.

About Installing and Setting Up the Microsoft Outlook Plug-In

Before you can schedule Cisco Unified MeetingPlace meetings from Microsoft Outlook, you must install the Cisco Unified MeetingPlace for Microsoft Outlook plug-in on your computer. If you installed it correctly, you will see the MeetingPlace tab when you create a new meeting request in your Microsoft Outlook calendar. You use this tab to access the Cisco Unified MeetingPlace scheduling form.

Your system administrator may have already installed the Microsoft Outlook plug-in on your system. To see if the Microsoft Outlook plug-in is installed, open Microsoft Outlook and create a meeting request. If you do not see the MeetingPlace tab, your system is not configured to schedule Cisco Unified MeetingPlace meetings from Microsoft Outlook.

Depending on your settings, you may be able to download the Microsoft Outlook plug-in from a Cisco Unified MeetingPlace server.


Note


The Cisco Unified MeetingPlace options offered by your organization may differ from the options described here.


Downloading the Microsoft Outlook Plug-In

Before You Begin
  • Close all Microsoft Outlook and Microsoft Office applications.
  • Open a web browser.
  • Sign in to Cisco Unified MeetingPlace. You cannot download the plug-in unless you are signed in as a profiled user.
Procedure
    Step 1   Select Schedule from Outlook—Download Outlook Plugin.

    The system displays the File Download—Security Warning window.

    Step 2   Select Save.
    Step 3   Select a location for the Microsoft Outlook plug-in installation program, then select Save.
    Step 4   Go to the location where you saved the installation program.
    Step 5   Double-click setup.exe.
    Step 6   Select OK to start the installation.
    Step 7   Select OK when the installation is complete.
    Step 8   Restart Microsoft Outlook.

    Troubleshooting Tips

    If you are unable to download the Microsoft Outlook plug-in, contact your system administrator.

    Adding the Cisco Unified MeetingPlace Icon to the Microsoft Outlook 2010 Quick Access Toolbar


    Note


    This procedure does not apply to the Microsoft Outlook 2007 or 2003 plug-ins.


    Before You Begin
    • Install the Microsoft Outlook plug-in.
    • Sign in to Microsoft Outlook.
    Procedure
      Step 1   Open the Microsoft Outlook calendar.
      Step 2   Right-click the Cisco MeetingPlace button and select Add to Quick Access Toolbar.

      The Cisco MeetingPlace icon is added to the toolbar.

      Step 3   To remove the Cisco MeetingPlace icon from the Quick Access Toolbar, right-click the Cisco MeetingPlace icon and select Remove from Quick Access Toolbar.

      Adding or Editing a Cisco Unified MeetingPlace Server

      The Microsoft Outlook plug-in comes preconfigured with a default server. Complete this procedure to add or edit the server information.

      Before You Begin
      • Install the Microsoft Outlook plug-in.
      • Sign in to Microsoft Outlook.
      • Obtain the URL of the Cisco Unified MeetingPlace server.
      Procedure
        Step 1   Depending on your version of the Microsoft Outlook plug-in, do one of the following:
        • In the Outlook 2010 plug-in: Open the calendar, select the down arrow on the Cisco MeetingPlace button and select Settings.
        • In the Outlook 2007 plug-in: Open the calendar, select the down arrow on the Schedule a MeetingPlace Meeting button and select Settings.
        • In the Outlook 2003 plug-in: Select Tools > Options... and select the MeetingPlace tab.
        Step 2   Do one of the following:
        • Select Add to add a server.
        • Highlight the server name and select Edit to edit a server.
        Step 3   Enter or change the following information:
        • In the Name field, enter a name for the server. Make this a name that is easy for you to remember. It does not have to be the actual name of the server.
        • In the Server URL field, enter the URL of the Cisco Unified MeetingPlace server that you want to use to schedule your meetings. It should be in the format http://<hostname>/outlook/mp where <hostname> is the name of the server.
        Step 4   Select OK twice.

        Troubleshooting Tips

        Contact your system administrator if you do not know the hostname or URL of your Cisco Unified MeetingPlace server.

        About Uninstalling the Microsoft Outlook Plug-in

        Follow the procedure for your version of the Microsoft Outlook plug-in.

        Uninstalling the Microsoft Outlook 2010 and 2007 Plug-ins

        How you uninstall a program varies by operating system. If this procedure does not apply to the your PC, then see the documentation for the relevant operating system.

        Before You Begin
        • Close all Microsoft Outlook and Microsoft Office Applications.
        Procedure
          Step 1   From the Windows Start menu, select Control Panel > Add or Remove Programs.
          Step 2   Select Cisco Unified MeetingPlace for Outlook.
          Step 3   Select Change/Remove.

          Troubleshooting Tips

          If you are unable to uninstall the Microsoft Outlook plug-in, contact your system administrator.

          Updating the Microsoft Outlook Calendar Properties to Not Use Cisco Unified MeetingPlace

          Restriction: This task does not remove the MeetingPlace tab from previously scheduled meetings. You should ignore the MeetingPlace tab after you uninstall the Cisco Unified MeetingPlace plug-in for Microsoft Outlook.

          Before You Begin

          Complete this task if you uninstall the Cisco Unified MeetingPlace 2003 plug-in for Microsoft Outlook from your PC. If you fail to complete this task, then future meetings that you schedule from Microsoft Outlook will continue to display the MeetingPlace tab in the calendar appointment, and when you select that tab you will see a blank page or an error message.

          How you update Microsoft Outlook calendar properties varies by operating system and Microsoft Outlook release. If this procedure does not apply to you, then see the documentation for the relevant version of Microsoft Outlook.

          Procedure
            Step 1   From the Microsoft Outlook Calendar, select File > Folder > Properties for Calendar.
            Step 2   Select the General tab.
            Step 3   Find the When posting to this folder, use: field.
            Step 4   Select IPM.Appointment.
            Step 5   Select OK.

            What to Do Next

            Perform the Uninstalling the Microsoft Outlook 2003 Plug-in procedure.

            Uninstalling the Microsoft Outlook 2003 Plug-in

            How you uninstall a program varies by operating system. If this procedure does not apply to the your PC, then see the documentation for the relevant operating system.

            Before You Begin
            Procedure
              Step 1   From the Windows Start menu, select Control Panel > Add or Remove Programs.
              Step 2   Select Cisco Unified MeetingPlace for Outlook.
              Step 3   Select Change/Remove.

              Troubleshooting Tips

              If you are unable to uninstall the Microsoft Outlook plug-in, contact your system administrator.