- Port Utilization in System Services for Unified CCE for Release 12.6(2)
- Port Utilization in Contact Center Enterprise for Unified CCE for Release 12.6(2)
- Port Utilization in Customer Voice Portal for Unified CCE for Release 12.6(2)
- Port Utilization in Cisco VVB for Unified CCE for Release 12.6(2)
- Port Utilization in Finesse for Unified CCE for Release 12.6(2)
- Port Utilization in Unified Intelligence Center for Unified CCE for Release 12.6(2)
- Port Utilization in Customer Collaboration Platform for Unified CCE for Release 12.6(2)
- Port Utilization in Cloud Connect for Unified CCE for Release 12.6(2)
Unified CVP Port Utilization
Listener (Process or Application Protocol) | Listener Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes | ||
---|---|---|---|---|---|---|---|
TCP | 2000-2002 | Bi-directional | Call Manager and gateway interface communication | ||||
Call Server JMX | 2098 | JConsole | Random | Bi-directional | JMX access by JConsole into Call Server | ||
Call Server JMX RMI port | 2097 | JConsole | Random | Bi-directional | JMX access by JConsole into Call Server | ||
WSM JMX | TCP 10002 | JConsole | Random | Bi-directional | JMX access by JConsole into WSM | ||
WSM JMX RMI | TCP 10003 | JConsole | Random | Bi-directional | JMX access by JConsole into WSM | ||
OAMP JMX | TCP 10001 | JConsole | Random | Bi-directional | JMX access by JConsole into OAMP | ||
OAMP JMX RMI | TCP 10000 | JConsole | Random | Bi-directional | JMX access by JConsole into OAMP | ||
CVP Messaging Layer | TCP 23000 - 28000 (First available) | CVP Subsystem | Bi-directional | CVP Message Bus communications | |||
7960-CUVA Video | UDP 5445 | 7960-CUVA | Bi-directional | Cisco 7960-CUVA Video Phone | |||
CVP SIP Subsystem, SIP Proxy Server, Gateway, Unified CM: SIP (Session Initiation Protocol) | UDP 5060 TCP 5060 TLS 5061 | SIP endpoints | Local / Remote between CVP components | Bi-directional | Listen port for incoming SIP requests. Port is configurable. | ||
SIP Heartbeat Local Listen Port | UDP 5067 TCP 5067
| SIP endpoints | Random | Bi-directional | Listen port for incoming Heartbeat. | ||
VXML Server: HTTP | TCP 7000 | IOS VXML gateways/VVB | Random | Bi-directional | VXML over HTTP. Calls/sessions answered on port 7000 by HTTP server which relays request to WAS on local system port 9080. | ||
VXML Server: HTTPS | TCP 7443 | IOS VXML gateways/VVB | Random | Bi-directional | VXML over HTTPS. Calls/sessions answered on port 7443 by HTTPS server. | ||
VXML Server with Tomcat | TCP 7005 | Local machine | Bi-directional | Port restricted to local access only | |||
TCP 7009 | Bi-directional | AJP/1.3 Connector | |||||
VXML Server JMX | TCP 9696 | JConsole | Bi-directional | JMX access by JConsole into VXML Server | |||
VXML Server JMX RMI port | TCP 9697 | JConsole | Random | Bi-directional | JMX access by JConsole into VXML Server | ||
VXML Server | TCP 10100 | Local VXML Server Administration Scripts | Bi-directional | Port restricted to local access only | |||
CVP Call Server Tomcat: HTTP | TCP 8000 | Browser | Random | Bi-directional | HTTP | ||
CVP Call Server Tomcat: HTTPS | TCP 8443 | Browser | Local / Remote Random | Bi-directional | HTTPS | ||
CVP IVR Server | TCP 8002 | VXML Server | Bi-directional | Message over TCP | |||
CVP Call Server: HTTP | TCP 8005 | Bi-directional | Port restricted to local access only | ||||
CVP OPSConsole: HTTP | TCP 9000 | Web Browser | Random | Bi-directional | Web-based interface for configuring CVP components | ||
CVP OPSConsole: HTTPS | TCP 9443 | Web Browser | Random | Bi-directional | Web based interface for configuring CVP components with SSL | ||
CVP OPSConsole | TCP 9005 | Local machine | Bi-directional | Port restricted to local access only | |||
CVP OPSConsole | TCP 9009 | Bi-directional | AJP/1.3 Connector | ||||
CVP OPSConsole | TCP 1529 | Local machine | Bi-directional | Port restricted to local access only | |||
CVP Resource Manager FTP Server | TCP 21 | Content Services Switch | Random | Bi-directional | Only opened by Resource Manager residing on the same machine as the CVP OPSConsole | ||
CVP Resource Manager | TCP 2099 | CVP OPSConsole | Random | Bi-directional | JMX communication from OPSConsole to CVP Resource Manager on remote device | ||
CVP Resource Manager RMI Port | TCP 3000 | CVP OPSConsole | Random | Bi-directional | JMX communication from OPSConsole to CVP Resource Manager on remote device | ||
CVP Resource Manager Java Service Wrapper | TCP 32000 - 32999 (first available) | JVM instance launched by wrapper | Random | Bi-directional | CVP Resource Manager Service Wrapper will no longer accept connections after the first JVM instance is connected. | ||
MRCP V1 (RTSP) | TCP 554 | VXML gateway | MRCP session between gateway voice browser and MRCP server. This is the signaling path; the media path uses RTP. Also, Helix streaming audio/ ASR/TTS (MRCP/RTSP) | ||||
MCRP V2 (SIP) | TCP 5060 | VXML gateway | MRCP session between gateway voice browser and MRCP server. This is the signaling path; the media path uses RTP. | ||||
CVP SNMP SubAgent | UDP 5517, 5519, 5521, 5523, 5525, 5527, 5529, 5531, 5533, 5535, 5537, 5539, 5541, 5543, 5545, 5547, 5549, 5551, 5553, 5555 | CVP SNMP subsystem | Bi-directional | CVP SNMP SubAgent services local requests from CVP SNMP subsystem | |||
CVP SNMP subsystem | UDP 5516, 5518, 5520, 5522, 5524, 5526, 5528, 5530, 5532, 5534, 5536, 5538, 5540, 5542, 5544, 5546, 5548, 5550, 5552, 5554 | CVP SNMP SubAgent | Bi-directional | CVP SNMP subsystem services local requests from CVP SNMP SubAgent | |||
CVP ICM Subsystem | TCP 5000 | IPCC Enterprise VRU CTI (ICM/IVR message interface) | Random | Bi-directional | Between CVP ICM Subsystem (Call Server) and Unified CCE/ICM VRU PG. Port is configurable. | ||
Web Server: HTTP | TCP 80 | Voice Browsers | Random | Bi- directional | Voice browsers fetches media and "External VXML" files from media server. This port is configurable. | ||
Web Server: HTTPS | TCP 443 | Voice Browsers | Random | Bi- directional | Voice browsers fetches media and "External VXML" files from media server. This port is configurable. | ||
IBM Informix | TCP 1526 | CVP Reporting Subsystem | Random | Bi-directional | Database Connection | ||
IBM Informix Storage Manager | TCP 7939 - 7942 TCP 111 | IBM Informix | Bi-directional | IBM Informix Storage Manager Services | |||
IBM WAS Console | TCP 9043, 9060 | IBM Informix | Random for remote desktop | Bi-directional | |||
CVP Web Services Manager: HTTP/HTTPS | TCP 8101, 8110, 8111 TCP 10000, 10001, 10002, 10003 | Unified System CLI, Diagnostic Portal, Custom Agent Desktop | Random | Bi-directional | REST Web Services TCP 10000, 10001, 10002, 10003 OAMP ports are used for transferring data related to the configuration and administration of VXML Server and Call Server. | ||
CVP OPSConsole | TCP 443 | Hybrid Services on Cloud | Random | Bidirectional | Following URLs must be included in the allowed list of network : *.ciscoccservice.com |
Listener (Process or Application Protocol) | Listener Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
SNMP Primary Agent | TCP 7161 | Local SNMP subagents | Bi-directional | SNMP Primary Agent listens for TCP connections from local SNMP subagents. | |
SNMP-Trap | UDP 162 | SNMP Primary Agent | Random | Bi-directional | SNMP Primary Agent sends SNMP traps to SNMP management application. |
Syslog | UDP 514 | Random | Bi-directional | Syslog protocol provides a transport to allow a machine to send event notification messages across IP network to event message collectors. Port is configurable. | |
Telnet | TCP 23 | ||||
RDP (Terminal Services) | TCP 3389 | Random | Bi-directional | ||
pcAnywhere | TCP 5631 UDP 5632 | ||||
VNC | TCP 5900 TCP 5800 |
Listener (Process or Application Protocol) | Listener Protocol and Port | Notes |
---|---|---|
RPC | TCP 135 | |
NetBIOS Session | TCP 139 | |
NetBIOS NameResolution | TCP 137 UDP 137 | |
NetBIOS Netlogon/Browsing | UDP 138 | |
SMB | TCP 445 UDP 445 | Microsoft CIFS |
DNS | TCP 53 UDP 53 | |
optima-vnet | TCP 1051 | TCP Optima VNET |
optima-vnet | UDP 1051 | UDP Optima VNET |
Note |
The above ports are closed when the services concerned are shut down. From a security perspective, it is recommended to review the ports opened by the underlying Windows operating system or other services running on a machine and close all ports except those required for system operation. |
Note | For more information on Windows authentication and remote administration ports, see Service overview and network port requirements for the Windows Server in Microsoft documentation. |