- Port Utilization in System Services for Unified CCE for Release 12.6(2)
- Port Utilization in Contact Center Enterprise for Unified CCE for Release 12.6(2)
- Port Utilization in Customer Voice Portal for Unified CCE for Release 12.6(2)
- Port Utilization in Cisco VVB for Unified CCE for Release 12.6(2)
- Port Utilization in Finesse for Unified CCE for Release 12.6(2)
- Port Utilization in Unified Intelligence Center for Unified CCE for Release 12.6(2)
- Port Utilization in Customer Collaboration Platform for Unified CCE for Release 12.6(2)
- Port Utilization in Cloud Connect for Unified CCE for Release 12.6(2)
Port Utilization in Cisco Cloud Connect
Listener (Process or Application Protocol) | Listener Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
Cisco Unified Web Proxy Service (HTTPS) | TCP 8445 | Applications | - | Inward from applications to Cloud Connect Services. |
Listener (Process or Application Protocol) | Listener Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
Dataconn Service | TCP 2551 | Dataconn Service on the other node in the same cluster. | Bidirectional (between two nodes in the same cluster) | Services use this port for secure cluster management. | |
CherryPoint Service | TCP 3551 | CherryPoint Service on the other node in the same cluster. | Bidirectional | CherryPoint services use this port for secure cluster management. | |
Inventory Service | TCP 5551 | Inventory Service on the other node in the same cluster. | Bidirectional | Inventory services use this port for secure cluster management. | |
CloudConnectMgmt Service | TCP 6551 | CloudConnectMgmt Service on the other node in the same cluster. | Bidirectional | CloudConnectMgmt services use this port for secure cluster management. | |
Digital Routing Service (Redis Service) | TCP 6379 | Digital Routing Service on the other node in the same cluster. | Bidirectional | Default Redis service port that is used by Digital Routing Service to connect locally, and for Redis instances on Publisher and Subscriber to replicate data between both the nodes. | |
Ansible Controller | - | SSH Server on Orchestration target node | TCP 22 | Outward from Ansible Controller to SSH Server on Orchestration target node | Used for connecting to target node for Orchestration. |
Ansible Controller | - | SMTP Relay Server | TCP 25 | Outward from Ansible Controller to SMTP Relay Server | Used for sending email notification. |
Orchestration Inventory Service | TCP 8445 | Orchestration target node | - | Inward from Orchestration target node to Cloud Connect Orchestration Inventory Service | Used for fetching Orchestration inventory status, getting Cloud Connect public key, Orchestration onboarding, updating, and removing target node from Orchestration inventory on Cloud Connect server. |
(Process or Application Protocol) | Protocol and Port | Remote Device (Process or Application Protocol) | Remote Port | Traffic Direction | Notes |
---|---|---|---|---|---|
Dataconn Service | Webex Engage API endpoints for user sync. US region-https://api-us-site-1.imiengage.io London / UK-https://api-uk-site-1.imiengage.io EU region Ireland-https://api-eu-site-1.imiengage.io ANZ region-https://api-syd-site-1.imiengage.com.au Canada region-https://api-ca-site-1.imiengage.io | TCP 443 | Outbound traffic | ||
CloudConnectMgmt | Fusion Management Service | TCP 443 | |||
CloudConnectMgmt | WxCC Services https://*.ciscoservice.com | TCP 443 | |||
CloudConnectMgmt | Webex Identity https://idbroker.webex.com | TCP 443 | |||
CherryPoint | Webex Experience Management | TCP 443 | Get remote host address from the Webex Experience Management | ||
Digital Routing JMX | TCP 10006 | JConsole | Bidirectional | JMX access by JConsole into Digital Routing service | |
Digital Routing | Webex Connect tenant specific Webhook endpoint | TCP 443 | Outbound traffic | Asynchronous Webhook notifications sent from Digital Routing service to Webex Connect to invoke flows | |
Digital Routing | Region-specific OAuth access token URL of Webex Connect. For the list of URLs based on the location of Webex Connect data center, see the Integrate Cloud Connect with Webex Connect section in the Cisco Unified Contact Center Enterprise Features Guide | TCP 443 | Outbound traffic | Used to generate tokens for Webhook notifications. | |
Ansible Controller | - | Cisco Devhub Artifactory | TCP 443 | Outward from Ansible Controller to Cisco Devhub Artifactory | Used for communicating with Cisco Devhub Artifactory. |