References
Category | Documents |
---|---|
Solution Design |
Software and Hardware Compatibility Guide for Cisco Unified CCX and Cisco Unified IP IVR http://docwiki.cisco.com/wiki/Compatibility_Matrix_for_Unified_CCX |
Sample Scripts |
Cisco Unified Contact Center Express Script Repository |
Install and upgrade |
Cisco Unified Contact Center Express Installation and Upgrade Guide http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html Virtualization for Cisco Unified Contact Center Express http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Contact_Center_Express |
Configure |
Cisco Unified Contact Center Express Administration Guide |
Administer and maintain |
Cisco Unified Contact Center Express Operations Guide |
Troubleshoot |
Troubleshooting Unified Contact Center Express http://docwiki.cisco.com/wiki/Troubleshooting_Unified_Contact_Center_Express |