Installation Guide for Cisco Unified Personal Communicator Release 1.2
Downloads: This chapterpdf (PDF - 90.0 KB) The complete bookPDF (PDF - 2.91 MB) | Feedback


Table Of Contents






Obtaining Documentation, Obtaining Support, and Security Guidelines



This guide describes the installation and configuration tasks on supporting servers that must be completed by a system administrator before deploying the Cisco Unified Personal Communicator application on a Voice-over-IP (VoIP) network.

This guide does not describe how to use the application; see the User Guide for Cisco Unified Personal Communicator for this information.


This guide is intended for the system administrator who is responsible for deploying the application. The administrator should have a thorough understanding of voice and data networking terminology and concepts. This guide is not for end users.

Because of the close interaction of this application with Cisco Unified Communications Manager, Cisco Unified Presence, Cisco voice-mail servers, and Cisco web conferencing servers, many of the tasks in this guide require familiarity with these products.

For changes that occurred to this product after the publication date of this guide, see the release notes at this URL:

The release notes include important information about system requirements, product limitations, restrictions, caveats, and documentation updates.


Table 1 provides the organization of this guide.

Table 1 Document Organization

Chapter and Title

Chapter 1 "Planning to Install Cisco Unified Personal Communicator"

Describes how Cisco Unified Personal Communicator interacts with the network and with servers at start up. Describes what configuration and user settings are retrieved from servers. Provides information to facilitate server configuration.

Chapter 2 "Configuring Required Servers for Cisco Unified Personal Communicator"

Describes how to configure the servers that are required for the basic operation of Cisco Unified Personal Communicator.

Chapter 3 "Configuring Recommended Servers for Cisco Unified Personal Communicator"

Describes how to configure the servers that are recommended for full functionality of Cisco Unified Personal Communicator.

Chapter 4 "Deploying and Updating Cisco Unified Personal Communicator"

Describes how to deploy and upgrade the application and prepare users for application use.

Chapter 5 "Adding a New User After Deploying Cisco Unified Personal Communicator"

Lists the required configuration steps to add a new user with full functionality in Cisco Unified Personal Communicator after the initial deployment of the application

"Third-Party Copyright and License Information"

Provides third-party copyright and license information.


Notes, cautions, and timesavers use these conventions and symbols:

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the guide.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Tip Means the information contains useful tips.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: If you require further assistance please contact us by sending e-mail to