Installation Guide for Cisco Unified Personal Communicator Release 1.2
Adding a New User After Deploying Cisco Unified Personal Communicator
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Adding a New User After Deploying Cisco Unified Personal Communicator

Table Of Contents

Adding a New User After Deploying Cisco Unified Personal Communicator

Adding a New User After Deploying Cisco Unified Personal Communicator

Table 5-1 lists the required configuration steps to add a new user to various servers after the initial deployment. By completing these tasks, the new user will have full Cisco Unified Personal Communicator functionality after the initial deployment.

Table 5-1 Configuring a New User for Full Functionality in Cisco Unified Personal Communicator 

Where to Find Information

Cisco Unified Communications Manager Configuration


Add the phone to the Cisco Unified Communications Manager database.

Allow control of the Cisco Unified IP Phone from the computer telephony interface (CTI).

Associate a directory number with the phone.

Adding Cisco Unified IP Phones to the Cisco Unified Communications Manager Database

Set up the user account, and associate the directory number to the user.

Associate the phone to the end user.

Add the end user to the Standard CTI Enabled group.

Add the end user to the CCM End User group.

Associating Cisco Unified IP Phones to End Users and Adding End Users to a Group

Enable Cisco Unified Personal Communicator soft-phone features by manually creating a new device per user.

Adding Cisco Unified Personal Communicator as a Phone Type

Ensure that reachability status in Cisco Unified Personal Communicator is accurately displayed; associate the line that is being used by the user and the user in Cisco Unified Communications Manager.

Associating Lines, Users, and Directory Numbers

Obtain a license file, if necessary.

Upload the license file, if necessary.

Assign capabilities.

Obtaining a License File

Uploading a License File

Assigning Capabilities to Users

Voice-mail Server Configuration


Set up an account for the new user.

Configuring Cisco Unity Connection Servers

Configuring Cisco Unity Servers

Web Conferencing Server Configuration


Set up a user profile for the new user.

Configuring Cisco Unified MeetingPlace Express and Cisco Unified MeetingPlace Express VT Servers

Configuring Cisco Unified MeetingPlace Servers

Cisco Unified Presence Configuration


Configure the LDAP attribute map for the new user.

Configuring the LDAP Attribute Map

Add the new user to the server profiles.

Creating LDAP Server Profiles

Creating CTI Gateway Server Profiles

Creating SIP Proxy Server Profiles

Creating Cisco Unity Server Profiles in Cisco Unified Presence Administration

Creating Cisco Unified MeetingPlace Server Profiles in Cisco Unified Presence Administration

Assign the preferred CTI device to the MAC address of the primary desk phone for the user.

Changing Application Profiles on a Per-User Basis

Exchange Calendaring Integration

How to Integrate Exchange Calendaring

Point-to-point video calls

Multipoint videoconferencing

Video telephony camera

Configuring Users for Point-to-Point Video Calls and for Multipoint Videoconferencing

Configuring Videoconferencing Resources

Provide information to users

Providing Information to End Users

Headset and Audio Device Information

Installation and Configuration of Headsets and Other Audio Devices