Cisco IP Telephony Platform Administration Guide for Cisco Unified MobilityManager, Release 1.2
Software Upgrades
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Software Upgrades

Table Of Contents

Software Upgrades

From Local Source

From Remote Source


Software Upgrades


The Software Upgrade windows enable you to upgrade the Cisco IPT platform software from either a local or a remote source.

The software upgrade process also enables you to back out of an upgrade if problems occur. You install the software for the upgrade on the system inactive partition and perform a restart to switch the system to the newer version of the software. During this process, the upgraded software becomes the active partition, and your current software becomes the inactive partition. Your configuration information migrates automatically to the upgraded version in the active partition.

If for any reason you decide to back out of the upgrade, you can restart the system to the inactive partition that contains the older version of the software. However, any configuration changes that you made since upgrading the software will be lost.

From Local Source

You can install software from a CD or DVD that is located in the local disc drive and then start the upgrade process.


Note Be sure to back up your system data before starting the software upgrade process. For more information, see the Cisco IP Telephony Disaster Recovery System Administration Guide.


To install or upgrade software from a CD or DVD, follow this procedure:

Procedure


Step 1 Download the appropriate upgrade file from Cisco.com.


Note Do not unzip or untar the file. If you do, the system may not be able to read the upgrade files.


Step 2 Copy the upgrade file to a writeble CD or DVD.

Step 3 Insert the new CD or DVD into the disc drive on the local server that is to be upgraded.


Note Because of their size, some upgrade files may not fit on a CD and will require a DVD.


Step 4 Choose Software Upgrades>Install/Upgrade.

Step 5 For the software location source, choose DVD/CD.

Step 6 If you burned the patch file to a subdirectory on the CD or DVD, enter the path in the Directory field.

Step 7 To continue the upgrade process, click Next.

Step 8 Choose the upgrade version that you want to install and click Next.

Step 9 In the next window, monitor the progress of the download, which includes the filename and the number of megabytes that are getting transferred.

When the download completes, the Checksum window displays.

Step 10 Verify the checksum value against the checksum for the file you that downloaded that is shown on Cisco.com.


Caution The two checksum values must match to ensure the authenticity and integrity of the upgrade file. If the checksum values do not match, download a fresh version of the file from Cisco.com and try the upgrade again.

Step 11 After determining that the cheksums match, click Next to proceed with the software upgrade.

A Warning window displays the current and upgrade software versions.

Step 12 To continue with the software upgrade, click Next.

The Post Installation Options window displays.

Step 13 Choose whether you want the system to automatically reboot to the upgraded partition after installing the upgrade software:

To install the upgrade and automatically reboot to the upgraded partition, choose Reboot to upgraded partition.

To install the upgrade and then manually reboot to the upgraded partition at a later time, choose Do not reboot after upgrade.

Step 14 Click Upgrade.

The Upgrade Status windows displays and displays the Upgrade log.

Step 15 When the installation completes, click Finish.To restart the system and activate the upgrade, choose Restart>Switch Versions.

The Switch Software Version window displays.

Step 16 To switch software versions and restart the system, click Switch Versions.

The system restarts running the upgraded software.


From Remote Source

To install software from a network drive or remote server, use the following procedure.


Note Be sure to back up your system data before starting the software upgrade process. For more information, see the Cisco IP Telephony Disaster Recovery System Administration Guide.


Procedure


Step 1 Navigate to Software Upgrades>Install.

Step 2 For the Software Location Source, choose Remote File System.

Step 3 Enter the directory name for the software upgrade, if required.

Step 4 Enter the required upgrade information as described in the following table:

Field
Description

Remote Server

Host name or IP address of the remote server from which software will be downloaded.

Remote User

Name of a user who is configured on the remote server.

Remote Password

Password that is configured for this user on the remote server.

Download Protocol

Choose sftp or ftp.


Note You must choose Remote File System to enable the remote server configuration fields.

Step 5 Click Next.

The system checks for available upgrades.

Step 6 Choose the upgrade or option that you want to install and click Next.

Step 7 In the next window, monitor the progress of the download, which includes the filename and the number of megabytes that are getting transferred.

When the download completes, the Checksum window displays.

Step 8 Verify the checksum value against the checksum for the file that you downloaded that was shown on Cisco.com.


Caution The two checksum values must match to ensure the authenticity and integrity of the upgrade file. If the checksum values do not match, download a fresh version of the file from Cisco.com and try the upgrade again.

Step 9 After determining that the cheksums match, click Next to proceed with the software upgrade.

A Warning window displays the current and upgrade software versions.

Step 10 To continue with the software upgrade, click Next.

The Post Installation Options window displays.

Step 11 Choose whether you want the system to automatically reboot to the upgraded partition after installing the upgrade software:

To install the upgrade and automatically reboot to the upgraded partition, choose Reboot to upgraded partition.

To install the upgrade and then manually reboot to the upgraded partition at a later time, choose Do not reboot after upgrade.

Step 12 Click Upgrade.

The Upgrade Status window, which shows the Upgrade log, displays.

Step 13 When the installation completes, click Finish.

Step 14 To restart the system and activate the upgrade, choose Restart>Switch Versions.

The system restarts running the upgraded software.