Installation and Administration Guide for Cisco Unified Mobility Advantage, Release 7.0
Deploying Cisco Unified Mobile Communicator on Nokia Symbian Phones
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Deploying Cisco Unified Mobile Communicator on Nokia Symbian Phones

Table Of Contents

Deploying Cisco Unified Mobile Communicator on Nokia Symbian Phones

Upgrades of Nokia Symbian Phones from Client Release 3.x to Release 7.x

Adding Phones and Installing the Client on Nokia Symbian Phones Using the Mobile Network

Installing the Client on Nokia Symbian Phones from Your Computer


Deploying Cisco Unified Mobile Communicator on Nokia Symbian Phones


Revised Date: April 17, 2009

For Nokia phones running the Symbian OS, Cisco Unified Mobility Advantage Release 7.x supports both the Cisco Unified Mobile Communicator client for Release 7.x (for English only) and the latest Release 3.x client (for French, German, Spanish, and Italian). Release 3.x clients will not benefit from the new features available in Release 7.x. See the Release Notes for limitations.

You can add phones to user accounts, or users can add their own phones using the User Portal. There are several methods to install the client application on the phone.

Upgrades of Nokia Symbian Phones from Client Release 3.x to Release 7.x

Adding Phones and Installing the Client on Nokia Symbian Phones Using the Mobile Network

Installing the Client on Nokia Symbian Phones from Your Computer

Upgrades of Nokia Symbian Phones from Client Release 3.x to Release 7.x

Client upgrades from Release 3.x to Release 7.x on Nokia Symbian phones do not follow the standard upgrade procedure.

Instead, you or the users must delete their Nokia Symbian phones from the user accounts, then add each phone again as a new phone.

When the user signs in to the new client release, the server will restore all data to the client on the phone. However, to ensure that no data is lost, users should be sure to connect to the server immediately before deleting the phone, in order to save any contacts or text messages they might have added since they last connected to the server.

Adding Phones and Installing the Client on Nokia Symbian Phones Using the Mobile Network

Cisco Unified Mobile Communicator can be installed on a Nokia Symbian phone using one of two methods: wireless installation or manual installation. You or the user can perform these operations.

Before You Begin

Do the following:

How to Make Client Software Available for Use, page 13-1

How To Add Users and Prepare to Add Their Devices, page 14-1.

You can follow this procedure, or users can perform the tasks described in this topic using instructions in the user documentation. If users will do the installation, provide them with the information they need:

For Release 3.1.1 clients, refer users to the Cisco Unified Mobile Communicator 3.x Quick Start Guide for Symbian OS Phones for instructions.

For Release 7.x clients, refer users to the user documentation documentation for Release 7.x of the client for Nokia Symbian phones.

User documentation is available from http://cisco.com/en/US/products/ps7271/products_user_guide_list.html.

Procedure


Step 1 Select the [+] beside End Users.

Step 2 Select Search/Maintenance to display activated users.

Step 3 Search for the user by scrolling through the list or by searching by name or mobile phone number and selecting Search.

Step 4 Select Edit next to the user ID.

Step 5 Select Add Phone.

Step 6 Edit the Add Phone properties:

Phone List
Description

Country

Select the country of the service provider.

Service Provider

Select the mobile phone service provider

Phone Make/Model

Select the Nokia Symbian phone or series.

Language

Select language.

Phone Number

Enter the area code and mobile phone number

Configuration Method

Select Over Air.


Step 7 Select Next.

Step 8 Follow the prompts on the Admin Portal to install Cisco Unified Mobile Communicator on the mobile phone.

Step 9 When installation is complete, select Finish.


What To Do Next

Follow instructions in Information to Give to Users, page 14-3.

Installing the Client on Nokia Symbian Phones from Your Computer

This procedure provides an alternate method for installing the client application on Nokia Symbian phones.

Before You Begin

Do the following:

Uploading a Cisco Unified Mobile Communicator Release, page 13-2

How To Add Users and Prepare to Add Their Devices, page 14-1.

Add phones to user accounts using the first part of the procedure in Adding Phones and Installing the Client on Nokia Symbian Phones Using the Mobile Network.

Make sure that your computer and the Nokia Symbian phones are set up to use infrared, Bluetooth, or the Nokia PC Suite application. For information, see the documentation that came with your computer, your phone, and any additional hardware or software required for your chosen transfer method.

Procedure


Step 1 Select the [+] beside Handset Platform Management in the Admin Portal.

Step 2 Select Version Management.

Step 3 Select Download next to the Nokia Symbian phone to download the Cisco Unified Mobile Communicator .sisx file to your computer.

Step 4 Transfer the .sisx file to Nokia Symbian phones using infrared, Bluetooth, or the Nokia PC Suite application.

Step 5 Install the application if it does not install automatically.


What To Do Next

Do one of the following:

See Viewing Phone and Connection Information Per User, page 14-6 to obtain the information needed to provision the client application on each phone.

Let users complete the provisioning process. Follow instructions in Information to Give to Users, page 14-3.