Installation and Administration Guide for Cisco Unified Mobility Advantage, Release 7.0
Installing Cisco Unified Mobility Advantage
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Installing Cisco Unified Mobility Advantage

Table Of Contents

Installing Cisco Unified Mobility Advantage

Installing Cisco Unified Mobility Advantage

Revised Date: April 17, 2009

Use the following procedure to install the operating system and Cisco Unified Mobility Advantage Release 7.0(1) on the Cisco MCS server.

Note If you are installing Release 7.0(2), you must first install, configure, and successfully start Release 7.0(1), then upgrade to Release 7.0(2). This is true even if you install on a Cisco MCS server that was not supported under Release 7.0(1).

Before You Begin

Caution The server on which you install Cisco Unified Mobility Advantage will be reformatted during the installation.

Do These Things

Upgrades from Release 3.1.2 to Release 7.0(1)

Perform the procedures in How to Prepare To Upgrade.

New installations of Release 7.x

Perform the following procedures:

Chapter 1, "Preparing to Install or Upgrade Cisco Unified Mobility Advantage".

Chapter 2, "Configuring the Cisco Adaptive Security Appliance (ASA) for Use With Cisco Unified Mobility Advantage" (Except certificate operations that cannot be performed before installing Cisco Unified Mobility Advantage and the sections on TLS and MMP.)

Chapter 3, "Configuring Cisco Unified Communications Manager for Use With Cisco Unified Mobility Advantage" (Except certificate operations that cannot be performed before installing Cisco Unified Mobility Advantage.)

(If applicable) Chapter 16, "Deploying Cisco Unified Mobile Communicator on BlackBerry Devices"

Note the values in the Your Value column of all tables in the installation procedure.


Step 1 Insert the Cisco Unified Mobility Advantage DVD into the DVD-ROM drive of the server on which you are going to install Cisco Unified Mobility Advantage.

Step 2 Boot the computer from the DVD.

Step 3 Select Yes to perform a media check on the DVD.

The media check can take up to 10 minutes.

If the media check fails, contact Support.

Step 4 Select OK on the Product Deployment panel.

Step 5 Verify the Cisco Unified Mobility Advantage version to be installed and note that the hard disk will be overwritten.

Step 6 Select Yes to continue.

Step 7 Select Proceed on the Platform Installation Wizard panel to begin the installation.

Step 8 Select whether to import data from a 3.x Cisco Unified Mobility Advantage version:

Select No if this is a new installation, then Continue.

Select Yes if you want to perform an upgrade and you have created a 3.1.2 backup file.

You will import the backup file later in this procedure.

Select Back, then Cancel if you are upgrading and you have not yet made a backup data file.

Make the backup file, then start the installer again.

Step 9 Set the Time zone for the system:

a. Scroll through the list of time zones.

b. Select the time zone that best represents the location of this server.

c. Select OK.

Step 10 Select Yes on the Auto Negotiation Configuration screen to enable automatic negotiation of ethernet NIC speed and duplex.

Step 11 Select No for Dynamic Host Configuration Protocol (DHCP) Configuration.

You will enter a static address in the next screen.

Step 12 Enter Static Network Configuration values for this server. All fields are required.

Your Value

Host Name

Host name of this machine (do not include the domain)


IP Address

IP address assigned to the host


IP Mask

Subnet mask for the host


GW Address

IP address of the default gateway


Step 13 Select OK.

Step 14 Select Yes to enable Domain Name System (DNS) Client.

Step 15 Enter values:

Your Value

Primary DNS

IP address of the primary DNS server


Secondary DNS

(Optional) IP address of the secondary DNS server



Domain component of the FQDN


Step 16 Select OK.

Step 17 Enter values for the platform Administrator Login:

Your Value

Administrator ID

Administrator ID to sign in to the computer.

(This is distinct from the Cisco Unified Mobility Advantage Admin Portal sign-in information.)

This does not need to match any existing value.



The password for the Administrator ID.


Confirm Password

Confirm the password for the Administrator ID.


Step 18 Enter your company information for the certificate information.

This information is used internally by the platform and is not relevant to any other certificate procedure in this guide.

There are no restrictions on these values.

Step 19 Select OK.

Step 20 Select Yes to set up external Network Time Protocol servers.

Note We recommend synchronizing the date and time of the server automatically using Network Time Protocol (NTP). A time server (computer that sends accurate date and time settings to other servers through the network) must be available to use NTP.

a. Enter the NTP server host name or IP address in the NTP Server field.

Your Value

NTP Server

Host name or IP address of the NTP server with which to synchronize the Cisco Unified Mobility Advantage server.


b. Select OK,

Step 21 Enter the correct date and time to set the hardware clock.

You must do this even if you synchronize the clock using an NTP server.

Step 22 Enter a security password for the internal database.

Your Value

Database password

Enter any value.


Step 23 Select OK.

Step 24 Select No for the SMTP Host Configuration.

Step 25 (For upgrades only) Retrieve your backup data:

a. Select the Data Migration Retrieval Mechanism that matches your backup.

b. Enter the backup file location and information.

The table below assumes you used the recommended SFTP for your backup.

Values are case-sensitive:

Your Value

Remote Server Name or IP

Host name or IP address of the SFTP server that has the Release 3.1.2 backup file


Remote File Path

Directory on the server that contains the Release 3.1.2 backup file


Remote File Name

Release 3.1.2 backup filename


Remote Login ID

User sign-in ID used for SFTP file transfer


Remote Password

User password used for SFTP file transfer


Confirm Password

Confirm user password


c. Select OK.

Step 26 Enter a password for accessing the Cisco Unified Mobility Advantage Admin Portal.

Your Value

Cisco Unified Mobility Advantage Administrator password

Password required to sign in to the Cisco Unified Mobility Advantage Admin Portal.

This does not need to match any existing value.

For upgrades, this information will be ignored. Use your password from the previous release.

(The user ID is always Admin.)

Step 27 Select OK.

Step 28 Select OK to complete the installation.

This is your last opportunity to cancel the installation.

Formatting begins, and then the installation starts.

The installation can take from 45 minutes to one hour to complete.

The server will reboot at least once.

You will see a message when installation is complete.

Step 29 Wait a few minutes for the system to be ready for you to sign in to the Admin Portal.

What To Do Next

If this is a new installation, whether or not you plan to upgrade to Release 7.0(2): Follow the instructions in Using the Configuration Wizard in Cisco Unified Mobility Advantage, page 7-1.

If this is an upgrade from Release 3.x to Release 7.0(1): Follow the instructions in How to Configure Release 7.x to Run with Release 3.x Functionality After Upgrade, page 5-10.

Do not run the configuration wizard if you are performing an upgrade.