The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
This section describes how you can use call logs and directories. To access both features, use the Directories button .
Your phone maintains call logs that contain records of your missed, placed, and received calls.
Your system administrator determines if missed calls are logged on your phone in the missed calls directory for a given line appearance on your phone.
(SCCP and SIP phones) Your phone may be set up for international call logging, which is indicated by a plus (+) symbol on the call logs, redial, or call directory entries. Contact your system administrator for more information.
(SCCP phones only) To view the complete call record of a multiparty call (for example, of a call that has been transferred to you), highlight the call record and press Details. The Details record shows two entries with the name and number for each missed or received multiparty call:
To see if the line in the call log is busy before placing a call to that line, look for Busy Lamp Field indicators.
Step 1 | Press . | ||
Step 2 | Choose one of the following entries: | ||
Step 3 | Highlight a call record.
| ||
Step 4 | To edit the displayed number, press EditDial followed by << or >>. | ||
Step 5 | To delete the number, press EditDial followed by Delete. You may need to press the more softkey to display Delete. | ||
Step 6 | Press Dial. | ||
Step 7 | Choose a menu item to handle the original call:
|
Step 1 | Press . |
Step 2 | Choose one of the following entries: |
Step 3 | Highlight the call record that you want to redial. |
Step 4 | Press EditDial. |
Step 5 | Press and hold the
star (*) key for at least 1 second to add a
plus (+) sign as the first digit in the phone number.
You can add the + sign only for the first digit of the number. |
Step 6 | Press Dial. |
Depending on configuration, your phone can provide corporate and personal directory features:
Corporate Directory: Corporate contacts that you can access on your phone. Your system administrator sets up and maintains your Corporate Directory.
Personal Directory: If available, personal contacts and associated speed-dial codes that you can configure and access from your phone and Cisco Unified Communications Manager User Options web pages. The Personal Directory comprises the Personal Address Book (PAB) and Fast Dials:
You can use a corporate directory to place calls to coworkers.
Step 1 | Choose (exact name can vary). |
Step 2 | Use your keypad to enter a full or partial name and press Search. |
Step 3 | Scroll to a listing and press Dial. |
Step 4 | Choose a menu item to handle the original call:
|
The Personal Directory feature set contains your Personal Address Book (PAB) and Fast Dials. This section describes how to set up and use Personal Directory on your phone. Alternately, see Personal Directory on Web.
Your system administrator provides you with the user ID and PIN that you need to log in to Personal Directory.
Personal Directory automatically logs you out after a certain amount of time. This time limit can vary. Contact your system administrator for more information.
Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields.
Your phone may be set up for international call logging, which is indicated by a plus (+) symbol on the call logs, redial, or call directory entries. Contact your system administrator for more information.
Step 1 | Access Personal Directory. |
Step 2 | Choose Personal Address Book. |
Step 3 | Press Submit to access the Search page. You do not need to input search information first. |
Step 4 | Press New. |
Step 5 | Use your phone keypad to enter a name and email information. |
Step 6 | Choose Phones and use the keypad to enter phone numbers. Be sure to include any necessary access codes such as 9 or 1. |
Step 7 | Choose Submit to add the entry to the database. |