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Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Quick Reference for Cisco Unified CM 8.5 (SCCP and SIP)

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Common Phone Tasks

Table Of Contents

Feature Icons

Common Phone Tasks

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

Softkeys

Phone Screen Icons

Buttons


Common Phone Tasks

Place a call

Go off-hook before or after dialing a number.

Redial a number

Press Redial.

Switch to handset during a call

Pick up the handset.

Switch to speaker or headset during a call

Press or , then hang up the handset.

Mute and un-mute a call

Press .

View call history

Press > Call History.

Hold and resume a call

Press , to hold. Press Resume to resume the held call.

Transfer a call to new number

Press , enter the number, then press it again.

Place an intercom
call

Press the Intercom button, then enter a number if necessary. Speak after you hear the tone.

Start a standard conference call

Press , dial the participant, then press it again.

Silence the ring for an incoming call

Press the Volume button down once.


Quick Reference

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 for Cisco Unified Communications Manager 8.5 (SCCP and SIP)


Softkeys

All Calls

Lists all missed, placed, and received calls.

Answer

Answer a call.

Apply

Confirm a ringtone selection.

Call

Initiate a call.

Callback

Receive notification when a busy extension becomes available.

Cancel

Cancel an action or exit a screen without applying changes.

Clear

Clear all values.

Delete

Delete an entry from Call History.

Del Call

Delete a call from Call History.

Details

Opens the Details for a multiparty call in the Missed, Placed, and Received Call records.

Dial

Dial a selected number.

Divert

Send or redirect a call to voicemail or to a predetermined phone number.

Edit

Modify a name or email address.

EditDial

Modify a number.

Exit

Return to the previous screen.

Fwd All/Fwd OFF

Setup/cancel call forwarding.

GPickup

Answer a call that is ringing in another group or on another line.

Log Out

Sign out of Personal Directory.

Meet Me

Host a Meet Me conference call.

Missed

Open the record of missed calls.

more

Display additional softkeys.

New Call

Make a new call.

OK

Confirm a selection.

OPickup

Answer a call that is ringing in an associated group.

Park

Store a call.

Play

Play ringtone.

PickUp

Answer a call that is ringing on another phone in your group.

Redial

Redial the most recently dialed number.

Remove

Remove a conference participant or an entry.

Resume

Resume a call on hold.

Save

Save the chosen settings.

Search

Search for a directory listing.

Select

Select the highlighted option.

Set

Set a ringtone.

Submit

Enter user information.

Swap

Toggle between two existing calls.

Update

Update an entry in Personal Directory.

>>

Move through entered characters.

Backspace to delete characters.

Back.


Phone Screen Icons

Off-hook

On-hook

Connected call

Incoming call

Missed call

Received call

Placed call

Call on hold

Feature Icons

(If available on your phone)

Message waiting

Shared line in use

Speed dial line

Line Status indicator-monitored line is in-use

Line Status indicator-monitored line is idle

Line Status indicator-monitored line is ringing

Line Status indicator-monitored line is in do not disturb (DND)

Idle intercom line

One-way intercom call (whisper)

Two-way intercom call (connected)


Buttons

Applications

Contacts

Messages

Transfer

Hold

Conference

Volume

Speakerphone

Mute

Headset

Navigation bar and Select button


For the Cisco Unified IP Phone Quick Start Guides, go to this URL:

http://www.cisco.com/en/US/products/ps10326/products_user_guide_list.html