Cisco Unified Communications Manager Express Command Reference
Cisco Unified CME Commands: S2
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Cisco Unified CME Commands: S2

Contents

Cisco Unified CME Commands: S2

shared-line

To create a directory number to be shared by multiple SIP phones, use the shared-line command in voice register dn configuration mode. To return to the default, use the no form of this command.

shared-line [ max-calls number-of-calls ]

no shared-line

Syntax Description

max-calls number-of-calls

(Optional) Maximum number of active calls allowed on the shared line. Range: 2 to 16. Default: 2.

Command Default

Directory number is not a shared line. Maximum number of calls on a shared line is 2.

Command Modes

Voice register dn configuration

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(22)YB

Cisco Unified CME 7.1

This command was introduced.

12.4(24)T

Cisco Unified CME 7.1

This command was integrated into Cisco IOS Release 12.4(24)T.

Usage Guidelines

This command enables a shared line on an individual SIP phone directory number.

This command is supported only on the Cisco Unified IP Phone 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971GE.

Examples

The following example shows that extension 5001 associated with directory number 2 is defined as a shared line and can support up to four calls:

Router(config)# voice register dn 2
Router(config-register-dn)# number 5001
Router(config-register-dn)# shared-line max-calls 4

Related Commands

Command

Description

busy-trigger-per-button

Sets the maximum number of calls allowed on a SIP shared line before activating Call Forward Busy or a busy tone.

debug shared-line

Displays debugging information about shared lines on SIP phones.

huntstop

Disables call hunting behavior for a directory number on a SIP phone.

number (voice register din)

Associates a telephone or extension number with a SIP phone.

show shared-line

Displays information about shared lines on SIP phones.

show voice register dn

Displays all configuration information associated with a specific voice register dn.

shared-line sip

To add an ephone-dn as a member of a shared directory number in the database of the Shared-Line Service Module for a mixed shared line between Cisco Unified SIP and Cisco Unified SCCP IP phones, use the shared-line sip command in ephone-dn configuration mode. To return to the default, use the no form of this command.

shared-line sip [ max calls number-of-calls ]

no shared-line sip

Syntax Description

max calls number-of calls

(Optional) Maximum number of active calls allowed on the shared line. Range: 2 to 16. Default: 2.

Command Default

Directory number is not a mixed shared line.

Maximum number of calls on a mixed shared line is 2.

Command Modes

Ephone-dn configuration (config-ephone-dn)

Command History

Release

Modification

15.2(2)T

This command was introduced.

Usage Guidelines

Use the shared-line sip command to add an ephone-dn as a member of a shared directory number in the database of the Shared-Line Service Module for a mixed shared line between Cisco Unified SIP IP phones and Cisco Unified SCCP IP phones. However, a mixed shared line is not enabled when an ephone-dn nnnn is the only shared directory number nnnn in the database of the Shared-Line Service Module. It is only enabled when a corresponding Cisco Unified SIP IP phone with a shared directory number nnnn is subscribed.

Mixed shared lines can only be configured on one of several common directory numbers. All attempts to add more are rejected.


Note


The secondary number of an ephone-dn cannot be used as a search key in the Shared-Line Service Module.

Features are effectively supported on a mixed shared line when dial-plan patterns have matching configurations in telephony-service and voice register global configuration modes using the dialplan pattern command.

Examples

The following example shows 1001 as the shared line between a Cisco Unified SCCP IP phone and a Cisco Unified SIP IP phone. The maximum number of active calls allowed on the mixed shared line is four.

voice register dn 1
 number 1001
 shared-line max-calls 4
ephone-dn 1 octo-line
 number 1001
 shared-line sip

The following example shows how configuring a mixed shared line on a second common directory number is rejected:

Router(config)# ephone-dn 14 octo-line
Router(config-ephone-dn)# number 2502
Router(config-ephone-dn)# shared-line sip
Router(config)# ephone-dn 20 octo-line
Router(config-ephone-dn)# number 2502
Router(config-ephone-dn)# shared-line sip
DN number already exists in the shared line database

Related Commands

Command

Description

dialplan pattern

Defines a pattern that is used to expand extension numbers in Cisco Unified CME into fully qualified E.164 numbers, in telephony-service configuration mode.

dialplan pattern (voice register)

Defines a pattern that is used to expand extension numbers in Cisco Unified CME into fully qualified E.164 numbers, in voice register global configuration mode.

shared-line

Creates a directory number to be shared by multiple Cisco Unified SIP IP phones.

show capf-server

To display CAPF server configuration and session information, use the show capf-server command in privileged EXEC configuration mode.

show capf-server { auth-string | sessions | summary }

Syntax Description

auth-string

Display authentication strings for ephones.

sessions

Display information about active CAPF sessions.

summary

Display CAPF server configuration details.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

This command is used with Cisco Unified CME phone authentication.

Examples

The following example output displays CAPF server parameters:

Router# show capf-server summary
 
CAPF Server Configuration Details
        Trustpoint for TLS With Phone: cmeserver
        Trustpoint for CA operation: iosra
        Source Address: 10.1.1.1
        Listening Port: 3804
        Phone Key Size: 1024
        Phone KeyGen Retries: 100
        Phone KeyGen Timeout: 120 minutes
        Device Authentication Mode: Auth-String

The following example output displays the authentication strings that have been defined for the phones with the listed MAC addresses:

Router# show capf-server auth-string
 
Authentication Strings for configured Ephones
Mac-Addr        Auth-String
--------        -----------
000CCE3A817C    7012
001121116BDD    922
000D299D50DF    9182
000ED7B10DAC    3114
000F90485077    3328
0013C352E7F1    0678

The following example output displays active sessions between phones (identified by their MAC addresses) and the CAPF server. The phone ID field lists standard phone identifications, which include the letters “SEP” plus the MAC addresses of the phones. The below sample output defines the different session states that can appear in the output.

Router# show capf-server sessions
 
Active CAPF Sessions
Phone ID                State
SEP000CCE3A817C         AWAIT-KEYGEN-RES
Table 1 show capf-server sessions State Descriptions

State

Description

IDLE

Phone is idle.

AWAIT AUTH RES

A TLS connection was established on the TCP port that is specified in the configuration file. After a successful handshake verified the server certificate, a dialog was started between the CAPF server and the phone’s CAPF client. The server has challenged the phone by sending an authentication request and is waiting for a response.

AWAIT KEYGEN RESP

Phone authentication was successful. The CAPF server has sent a key generation request message to the phone and is waiting for a response.

AWAIT ENCRYPT MSG RESP

A key has been generated and the CAPF has used the phone’s public key to start the enrollment process with PKI. The CAPF sent an encrypt-message request to the phone and is waiting for a response.

AWAIT CA RESP

The phone has signed the received message using its private key and the CAPF has continued the enrollment process. PKI has forwarded the certificate request to the CA and is waiting for a response.

AWAIT STORE CERT RESP

Upon receiving an certificate issued from the CA, the CAPF has sent a store-certificate request message to the phone. The store-certificate request contains the certificate to be written to the phone’s flash memory. The CAPF is waiting for a store-certificate response message to confirm that the certificate has been stored.

show credentials

To display the credentials settings that have been configured for use during Cisco Unified CME phone authentication communications or secure Cisco Unified SRST fallback, use the show credentials command in privileged EXEC mode.

show credentials

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.3(14)T

Cisco SRST 3.3

This command was introduced for Cisco SRST.

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced for Cisco Unified CME.

12.4(9)T

Cisco Unified CME 4.0

This command for Cisco Unified CME was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

Cisco Unified CME

This command displays the credentials settings on a Cisco Unified CME router that has been configured with a CTL provider to be used with Cisco Unified CME phone authentication.

Cisco Unified SRST

This command displays the credentials settings on the Cisco Unified SRST router that are supplied to Cisco Unified CallManager for use during secure SRST fallback.

Examples

The following is sample output from the show credentials:

Router# show credentials
 
Credentials IP: 10.1.1.22
Credentials PORT: 2445
Trustpoint: srstca

The below table describes the fields in the sample output.

Table 2 show credentials Field Descriptions

Field

Description

Credentials IP

Cisco Unified CME—IP address where the CTL provider is configured.

Cisco Unified SRST—The specified IP address where certificates from Cisco Unified CallManager to the SRST router are received.

Credentials PORT

Cisco Unified CME—TCP port for credentials service communication. Default is 2444.

Cisco Unified SRST—The port to which the SRST router connects to receive messages from the Cisco Unified IP phones. The port number is from 2000 to 9999. The default port number is 2445.

Trustpoint

Cisco Unified CME—CTL provider trustpoint label that will be used for TLS sessions with the CTL client.

Cisco Unified SRST—The name of the trustpoint that is associated with the credentials service between the Cisco Unified CallManager client and the SRST router.

Related Commands

Description

credentials

Enters credentials configuration mode to configure a Cisco Unified CME CTL provider certificate or a Cisco Unified SRST router certificate.

ctl-service admin

Specifies a user name and password to authenticate the CTL client during the CTL protocol.

debug credentials

Sets debugging on the credentials service that runs between a Cisco Unified CME CTL provider and the CTL client or between a Cisco Unified SRST router and Cisco Unified CallManager.

ip source-address (credentials)

Enables the Cisco Unified CME or SRST router to receive messages through the specified IP address and port.

trustpoint (credentials)

Specifies the name of the trustpoint to be associated with a Cisco Unified CME CTL provider certificate or with a Cisco Unified SRST router certificate.

show cti

To display the status of the CTI subsystem, use the show cti command in privileged EXEC mode.

show cti { call | gcid | line node | session }

Syntax Description

call

Details for active (ACT) calls only.

gcid

List of Global Call IDs for active calls only.

line node

List of line nodes.

session

Details for active CTI sessions.

Command Modes

Privileged EXEC (#)

Command History

Release

Cisco Product

Modification

15.0(1)XA

Cisco Unified CME 8.0

This command was introduced.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Usage Guidelines

This commands displays status information for the CTI subsystem in Cisco Unified CME.

Examples

The following sample output is for each command when there are no active calls.

Router#show cti gcid
GCID                                 callIDs
===================================  =================
no active GCID
Router#show cti call
DN         CallID GCID                                Calling    Called     State
=========  ====== =================================== ========== ========== =====
201       
204       
A line-node is the internal data structure of a directory number. Once a line-node is created, the structure remains until the CTI interface is shut down.
Router#show cti line-node
line dn             number of call instance
================    =======================
1001                0
201                 0
202                 0
203                 0
204                 0
233                 0
6789                0
A0001               0
Router#
 

The following is sample output from the show cti gcid command for one call. This sample contains a single Gcid with two callIDs, one for each call leg.

Router#show cti gcid
GCID                                 callIDs
===================================  =================
1E2E3483-5ACB11DE-BA9EF925-DF2AFB55  59291, 59292,
 

The following is sample output from the show cti call command. This samples shows that a call was placed from (DN) 201 to (DN) 204 and both directory numbers are now Active (ACT). Note that the Gcid and callIDs in this sample correspond to those in the output from the show cti gcid command.

Router#show cti call
DN         CallID GCID                                Calling    Called     State
=========  ====== =================================== ========== ========== ======
201
           59291   1E2E3483-5ACB11DE-BA9EF925-DF2AFB55 201        204        ACT
204
           59292   1E2E3483-5ACB11DE-BA9EF925-DF2AFB55 201        204        ACT
 

The following is sample output from the show cti line-node command. In the following sample, there are eight line-nodes and two (201 and 204) are in use.

Router#show cti line-node
line dn             number of call instance
================    =======================
                    0
1001                0
201                 1
      callID 59291(C7C ),  *cg = 201, cd = 204
202                 0
203                 0
204                 1
      callID 59292(C7C ),  cg = 201, *cd = 204
233                 0
6789                0
A0001               0
 

<< Table number >> describes the significant fields shown in the display.

Table 3 show xxx Field Descriptions

Field

Description

GCID

Global Call ID (Gcid)—Unique identifier in for every call on an outbound leg of a VoIP dial peer for an endpoint. A single Gcid remains the same for the same call in the system, and is valid for redirect, transfer, and conference events.

CallID

Unique identifier for each call leg of a call.

Related Commands

Command

Description

clear cti session

Clears the session between a CSTA client application and Cisco Unified CME.

show ctl-client

To display information about the certificate trust list (CTL) client, use the show ctl-client command in privileged EXEC configuration mode.

show ctl-client

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

This command is used with Cisco Unified CME phone authentication.

Examples

The following example displays trustpoints and IP addresses known to the CTL client.

Router# show ctl-client
 
CTL Client Information
-----------------------------
        SAST 1 Certificate Trustpoint: cmeserver
        SAST 1 Certificate Trustpoint: sast2
        List of Trusted Servers in the CTL
                CME     10.1.1.1        cmeserver
                TFTP    10.1.1.1        cmeserver
                CAPF    10.1.1.1        cmeserver

show ephone

To display information about registered Cisco Unified IP phones, use the show ephone command in user EXEC or privileged EXEC mode.

show ephone [ mac-address | phone-type ]

Syntax Description

mac-address

(Optional) Displays information for the phone with the specified MAC address.

phone-type

(Optional) Displays information for phones of the specified phone type. Supported phone types are version-specific. Type ? to display a list of values.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.1(5)YD

Cisco ITS 1.0 Cisco SRST 1.0

This command was introduced.

12.2(8)T

Cisco ITS 2.0 Cisco SRST 2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

12.2(11)T

Cisco ITS 2.01 Cisco SRST 2.01

The ata keyword was added and this command was implemented on the Cisco 1760.

12.2(11)YT

Cisco ITS 2.1 Cisco SRST 2.1

The 7914 keyword was added.

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

The 7902, 7905, and 7912 keywords were added.

12.3(7)T

Cisco CME 3.1 Cisco SRST 3.1

The 7920 and 7936 keywords were added.

12.3(11)XL

Cisco CME 3.2.1 Cisco SRST 3.2.1

The 7970 keyword was added.

12.3(14)T

Cisco CME 3.3 Cisco SRST 3.3

The 7971 keyword was added, and this command was integrated into Cisco IOS Release 12.3(14)T.

Command History

12.4(4)XC

Cisco Unified CME 4.0 Cisco Unified SRST 4.0

The 7911, 7941, 7941GE, 7961, and 7961GE keywords were added.

12.4(9)T

Cisco Unified CME 4.0 Cisco Unified SRST 4.0

The 7911, 7941, 7941GE, 7961, and 7961GE keywords were integrated into Cisco IOS Release 12.4(9)T.

12.4(6)XE

Cisco Unified CME 4.0(2)

The 7931 keyword was added for Cisco Unified CME.

12.4(4)XC4

Cisco Unified CME 4.0(3)

The 7931 keyword was added for Cisco Unified CME.

12.4(11)T

Cisco Unified CME 4.0(3)

The 7931 keyword for Cisco Unified CME was integrated into Cisco IOS Release 12.4(11)T.

12.4(11)XJ2

Cisco Unified CME 4.1 Cisco Unified SRST 4.1

The 7921 and 7985 keywords were added.

12.4(15)T1

Cisco Unified CME 4.1(1) Cisco Unified SRST 4.1(1)

The 7942, 7945, 7962, 7965, and 7975 keywords were added and this command was integrated into Cisco IOS Release 12.4(15)T1.

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SRST 4.2(1)

Emergency response location (ERL) information displays in the output.

12.4(15)XZ

Cisco Unified CME 4.3 Cisco Unified SRST 4.3

Support for user-defined phone types created with the ephone-type command was added.

12.4(15)XZ1

Cisco Unified CME 4.3 Cisco Unified SRST 4.3

The 7915-12, 7915-24, 7916-12, 7916-24, and 7937 keywords were added.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SRST 7.0

The 7915-12, 7915-24, 7916-12, 7916-24, and 7937 keywords were added and this command was integrated into Cisco IOS Release 12.4(20)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified. The IP-STE keyword was added and logical partitioning class of restriction (LPCOR) and Cancel Call Waiting information was added to the output.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Examples

Significant fields in the output from this command are described in the table.

The following sample output shows general information for registered phones:

Router# show ephone
ephone-8[7] Mac:000A.B7B1.444A TCP socket:[5] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 11/9 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8 privacy:0
IP:10.4.188.99 * 50007 Telecaster 7940  keepalive 8424 max_line 2 available_line 2
button 1: cw:1 ccw:(0 0) 
  dn 6  number 6006 CH1   IDLE         CH2   IDLE         overlay shared 
button 2: cw:1 ccw:(0 0 0 0 0 0 0 0) 
  dn 42 number 6042 CH1   IDLE         CH2   IDLE         CH3   IDLE         CH4   IDLE         CH5   IDLE         CH6   IDLE         CH7   IDLE         CH8   IDLE         shared 
overlay 1: 6(6006) 7(6007) 8(6008) 
Preferred Codec: g711ulaw 
Lpcor Type: local Incoming: ephone_group1 Outgoing: ephone_group1

The table describes significant fields in the output.

Table 4 show ephone Field Descriptions

Field

Description

Active Call

An active call is in progress.

activeLine

Line (button) on the phone that is in use. Zero indicates that no line is in use.

auto-dial number

Intercom extension that automatically dials number.

button number: dn number

Phone button number and the extension (ephone-dn) dn-tag number associated with that button.

bytes

Total number of voice data bytes sent or received by the phone.

Called Dn, Calling Dn

Ephone-dn tag numbers of the called and calling ephone-dn. Set to -1 if the call is not to or from an ephone-dn, or if there is no active call.

cfa number

Call-forward-all to number is enabled for this extension.

CH1 CH2

Status of channel 1 and, if this is a dual-line ephone-dn, the status of channel 2.

cw

1 indicates that Call Waiting is enabled. 0 indicates that Call Waiting is disabled.

debug

1 indicates that debug for the phone is enabled. 0 indicates that debug is disabled.

DnD

Do Not Disturb is set on this phone.

DP tag

Not used.

ephone-number

Unique sequence number used to identify this phone during configuration (phone-tag).

IP

Assigned IP address of the Cisco Unified IP phone.

Jitter

Amount of variation (in milliseconds) of the time interval between voice packets received by the Cisco Unified IP phone.

keepalive

Number of keepalive messages received from the Cisco Unified IP phone by the router.

Latency

Estimated playout delay for voice packets received by the Cisco Unified IP phone.

line number

Button number on an IP phone. Line 1 is the button nearest the top of the phone.

Lost

Number of voice packets lost, as calculated by the Cisco Unified IP phone, on the basis of examining voice packet time-stamp and sequence numbers during playout.

Lpcor Incoming

Setting of the lpcor incoming command.

Lpcor Outgoing

Setting of the lpcor outgoing command.

Lpcor Type

Setting of the lpcor type command.

Mac

MAC address.

Max Conferences

Maximum number of allowable conference calls and number of active conference calls.

max_line number

Maximum number of line buttons that can be configured on this phone.

mediaActive

1 indicates that an active conversation is in progress. 0 indicates that no conversation is ongoing.

monitor-ring

This button is set up as a monitor button.

number

Telephone or extension number associated with the Cisco Unified IP phone button and its dn-tag.

offhook

1 indicates that the phone is off-hook. 0 indicates that the phone is on-hook.

overlay

This button contains an overlay set. Use show ephone overlay to display the contents of overlay sets.

paging

1 indicates that the phone has received an audio page. 0 indicates that the phone has not received an audio page.

paging-dn

Ephone-dn that is dedicated for receiving audio pages on this phone. The paging-dn number is the number of the paging set to which this phone belongs.

Password

Authentication string that the phone user types when logging in to the web-based Cisco Unified CME GUI.

Port

Port used for TAPI transmissions.

REGISTERED

The Cisco Unified IP phone is active and registered. Alternative states are UNREGISTERED (indicating that the connection to the Cisco Unified IP phone was closed in a normal manner) and DECEASED (indicating that the connection to the Cisco Unified IP phone was closed because of a keepalive timeout).

reset

Pending reset.

reset_sent

Request for reset has been sent to the Cisco Unified IP phone.

ringing

1 indicates that the phone is ringing. 0 indicates that the phone is not ringing.

Rx Pkts

Number of received voice packets.

silent-ring

Silent ring has been set on this button and extension.

socket

TCP socket number used to connect to IP phone.

speed dial speed-tag:digit-string label-text

This button is a speed-dial button, assigned to the speed-dial sequence number speed-tag. It dials digit-string and displays the text label-text next to the button.

sub=3, sub=4

Subtype 3 means that one Cisco Unified IP Phone 7914 Expansion Module is attached to the main Cisco Unified IP Phones 7960 and 7960G, and subtype 4 means that two are attached.

Tag number

Dn-tag number, the unique sequence number that identifies an ephone-dn during configuration, followed by the type of ephone-dn it is.

TAPI Client IP Address

IP address of the PC running the TAPI client.

TCP socket

TCP socket number used to communicate with the Cisco Unified IP phone. This can be correlated with the output of other debug and show commands.

Telecaster model-number

Type and model of the Cisco Unified IP phone. This information is received from the phone during its registration with the router.

Tx Pkts

Number of transmitted voice packets.

Username

Username that the phone user types when logging in to the web-based Cisco Unified CME GUI.

Related Commands

Command

Description

show ephone-dn

Displays information about Cisco Unified IP phone extensions (ephone-dns).

show ephone login

Displays the login states of all local ephones.

show telephony-service all

Displays systemwide status and information for a Cisco Unified CME system.

show ephone attempted-registrations

To display the log of ephones that unsuccessfully attempt to register with Cisco Unified CME, use the show ephone attempted-registrations command in privileged EXEC mode.

show ephone attempted-registrations

Syntax Description

This command has no keywords or arguments.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

The no auto-reg-ephone blocks the automatic registration of ephones whose MAC addresses are not explicitly listed in the configuration. When automatic registration is blocked, Cisco Unified CME records the MAC addresses of phones that attempt to register but cannot because they are blocked.

Use the show ephone attempted-registrations to view the list of phones that have attempted to register but have been blocked. The clear telephony-service ephone-attempted-registrations clears the list.

Examples

The following example displays ephones that unsuccessfully attempted to register with Cisco Unified CME:

Router# show ephone attempted-registrations
Attempting Mac address:
Num    Mac Address         DateTime                          DeviceType
-----------------------------------------------------------------------------
1      C863.8475.5417      22:52:05 UTC Thu Apr 28 2005      SCCP Gateway (AN) 
2      C863.8475.5408      22:52:05 UTC Thu Apr 28 2005      SCCP Gateway (AN) 
.....
25     000D.28D7.7222      22:26:32 UTC Thu Apr 28 2005      Telecaster 7960 
26     000D.BDB7.A9EA      22:25:59 UTC Thu Apr 28 2005      Telecaster 7960 
...
47     C863.94A8.D40F      22:52:17 UTC Thu Apr 28 2005      SCCP Gateway (AN) 
48     C863.94A8.D411      22:52:18 UTC Thu Apr 28 2005      SCCP Gateway (AN) 
49     C863.94A8.D400      22:52:15 UTC Thu Apr 28 2005      SCCP Gateway (AN) 

The below table describes the significant fields shown in the display.

Table 5 show ephone attempted-registrations Field Descriptions

Field

Description

Num

Index number.

Mac Address

MAC address of the ephone.

DateTime

Date and time that the attempt to register was made.

DeviceType

Type of ephone.

Related Commands

Command

Description

auto-reg-ephone

Enables automatic registration of ephones with the Cisco Unified CME system.

clear telephony-service ephone-attempted-registrations

Empties the log of ephones that unsuccessfully attempt to register with Cisco Unified CME.

show ephone cfa

To display status and information on the registered phones that have call-forward-all set on one or more of their extensions (ephone-dns), use the show ephone cfa command in privileged EXEC mode.

show ephone cfa

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following is sample output from the show ephone cfa command:

Router# show ephone cfa
ephone-1 Mac:0007.0EA6.353A TCP socket:[2] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:1.2.205.205 52491 Telecaster 7960  keepalive 14 max_line 6
button 1: dn 11 number 60011 cfa 60022 CH1 IDLE 
button 2: dn 17 number 60017 cfa 60021 CH1 IDLE

The show ephone describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone dn

To display phone information for specified dn-tag or for all dn-tags, use the show ephone dn command in privileged EXEC mode.

show ephone dn [dn-tag]

Syntax Description

dn-tag

(Optional) Unique sequence number that is used during configuration to identify a particular extension (ephone-dn).

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

Use this command to identify the phone on which a particular dn-tag has been assigned.

Examples

The following is sample output for the two appearances of DN 5:

Router# show ephone dn 5
Tag 5, Normal or Intercom dn 
ephone 1, mac-address 0030.94C3.CAA2, line 2
ephone 2, mac-address 0030.94c2.9919, line 3

The show ephone describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone dnd

To display information on the registered phones that have “do not disturb” set on one or more of their extensions (ephone-dns), use the show ephone dnd command in privileged EXEC mode.

show ephone dnd

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

This command does not apply to Cisco Unified SRST.

Examples

The following is sample output from the show ephone dnd command:

Router# show ephone dnd
ephone-1 Mac:0007.0EA6.353A TCP socket:[1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:1.2.205.205 52486 Telecaster 7960  keepalive 2729 max_line 6 DnD
button 1: dn 11 number 60011 CH1 IDLE 

The show ephone describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone login

To display the login states of all local IP phones, use the show ephone login command in privileged EXEC mode.

show ephone login

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

15.0(1)XA

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was modified. LOCAL and GLOBAL replace TRUE in the output for “Pin enabled.”

15.1(1)T

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Usage Guidelines

The show ephone login command displays whether an ephone has a personal identification number (PIN) and whether its owner is logged in.

In Cisco Unified CME 7.1 and earlier versions, FALSE is displayed if there is no PIN configured for the specified ephone. TRUE is displayed if there is a PIN configured for the specified ephone.

In Cisco Unified CME 8.0 and later versions, the show output is modified as follows:

  • FALSE is displayed only if no PIN is defined, neither in an ephone configuration nor in the telephony-service configuration.
  • LOCAL is displayed if an individual PIN is defined for the specific ephone.
  • GLOBAL is displayed if a global PIN is defined.

Examples

The following is sample output from the show ephone login command. It shows that a PIN is defined for ephone 1 and that its owner has not logged in. The other phones do not have PINs associated with them.

Router# show ephone login
ephone 1        Pin enabled:LOCAL       Logged-in:FALSE
ephone 2        Pin enabled:FALSE
ephone 3        Pin enabled:FALSE
 

The following is sample output from the show ephone login command. It shows that a PIN is defined for ephone 1 and that its owner has not logged in. A global PIN is defined also defined for this system. If the pin command is configured in ephone configuration mode and telephony-service configuration mode, the command in ephone configuration mode takes precedence.

Router# show ephone login
ephone 1        Pin enabled:LOCAL       Logged-in:FALSE
ephone 2        Pin enabled:GLOBAL      Logged-in:TRUE
ephone 3        Pin enabled:GLOBAL      Logged-in:TRUE
 

The following is sample output from the show ephone login command. It shows that neither a local nor a global PIN is enabled for ephones 1 to 3.

Router# show ephone login
ephone 1        Pin enabled:FALSE
ephone 2        Pin enabled:FALSE
ephone 3        Pin enabled:FALSE

Examples

The following is sample output from the show ephone login command. It shows that a PIN is enabled for ephone 1 and that its owner has not logged in. The other phones do not have PINs associated with them.

Router# show ephone login
ephone 1        Pin enabled:TRUE        Logged-in:FALSE
ephone 2        Pin enabled:FALSE
ephone 3        Pin enabled:FALSE
ephone 4        Pin enabled:FALSE
ephone 5        Pin enabled:FALSE
ephone 6        Pin enabled:FALSE
ephone 7        Pin enabled:FALSE
ephone 8        Pin enabled:FALSE
ephone 9        Pin enabled:FALSE

The below table describes significant fields in this output.

Table 6 show ephone login Field Descriptions

Field

Description

ephone phone-tag

Phone identified with its unique phone-tag sequence number.

Pin enabled

In Cisco Unified CME 7.1 and earlier versions:

  • TRUE—A PIN is defined for this phone.
  • FALSE —No PIN is defined for this phone.

In Cisco Unified CME 8.0 and later versions:

  • LOCAL—A PIN has been defined for this phone.
  • GLOBAL—A global PIN is defined for this Cisco Unified CME system.
  • FALSE—No PIN is defined.

Logged-in

  • TRUE indicates that a phone user is currently logged in on this phone.
  • FALSE indicates that no phone user is currently logged in on this phone.

Related Commands

Command

Description

login (telephony-service)

Defines when users of IP phones in a Cisco Unified CME system are logged out automatically.

pin

Sets set a personal identification number (PIN) for an IP phone in a Cisco Unified CME system.

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone moh

To display information about moh files in use, use the show ephone moh command in global configuration mode.

show ephone moh

Syntax Description

This command has no arguments or keywords

Command Modes

Global Configuration mode.

Command History

Cisco IOS Release

Cisco Product

Modification

15.0(1)XA

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was introduced.

15.1(1)T

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Usage Guidelines

Use the show ephone moh to display information about the different MOH group configured. The following examples displays different MOH group configured.

Examples

Router #show ephone moh
Skinny Music On Hold Status (moh-group 1)
Active MOH clients 0 (max 830), Media Clients 0
File flash:/minuet.au (not cached) type AU Media_Payload_G711Ulaw64k 160 bytes
Moh multicast 239.10.16.6 port 2000
Skinny Music On Hold Status (moh-group 2)
Active MOH clients 0 (max 830), Media Clients 0
File flash:/audio/hello.au type AU Media_Payload_G711Ulaw64k  160 bytes
Moh multicast on 239.10.16.6 port 2000 via 0.0.0.0
Skinny Music On Hold Status (moh-group 3)
Active MOH clients 0 (max 830), Media Clients 0
File flash:/bells.au type AU Media_Payload_G711Ulaw64k  160 bytes
Moh multicast on 239.10.16.5 port 2000 via 0.0.0.0
Skinny Music On Hold Status (moh-group 4)
Active MOH clients 0 (max 830), Media Clients 0
File flash:/3003.au type AU Media_Payload_G711Ulaw64k  160 bytes
Moh multicast on 239.10.16.7 port 2000 via 0.0.0.0
Skinny Music On Hold Status (moh-group 5)
Active MOH clients 0 (max 830), Media Clients 0
File flash:/4004.au type AU Media_Payload_G711Ulaw64k  160 bytes
Moh multicast on 239.10.16.8 port 2000 via 0.0.0.0

Related Commands

Command

Description

show ephone-dn

Displays MOH group information for a phone directory number.

show ephone summary

Displays the information about the MOH files in use

show voice moh-group statistics

Displays the MOH subsystem statistics information

show ephone offhook

To display information and packet counts for the phones that are currently off hook, use the show ephone offhook command in privileged EXEC mode.

show ephone offhook

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following sample output is displayed when no phone is off hook:

Router# show ephone offhook
No ephone in specified type/condition.

The following sample output displays information for a phone that is off hook:

Router# show ephone offhook
ephone-5 Mac:000A.8A2C.8C6E TCP socket:[20] activeLine:1 REGISTERED
mediaActive:0 offhook:1 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:10.22.84.71 51228 Telecaster 7960  keepalive 43218 max_line 6
button 1:dn 9  number 59943 CH1 SIEZE     silent-ring
button 2:dn 10 number 59943 CH1 IDLE
button 3:dn 42 number A4400  auto dial A4500 CH1 IDLE
button 4:dn 96 number 69943  auto dial 95259943 CH1 IDLE
button 5:dn 75 number 49943  auto dial 49943 CH1 IDLE
speed dial 1:57514 marketing
Active Call on DN 9 chan 1 :59943 0.0.0.0 0 to 0.0.0.0 2000 via 172.30.151.1
G711Ulaw64k  160 bytes vad
Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0
Jitter 0 Latency 0 callingDn -1 calledDn -1
Username:user1 Password:newuser

The following sample output displays information for a phone that has just completed a call:

Router# show ephone offhook
ephone-5 Mac:000A.8A2C.8C6E TCP socket:[20] activeLine:1 REGISTERED
mediaActive:1 offhook:1 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:10.22.84.71 51228 Telecaster 7960  keepalive 43224 max_line 6
button 1:dn 9  number 59943 CH1 CONNECTED silent-ring
button 2:dn 10 number 59943 CH1 IDLE
button 3:dn 42 number A4400  auto dial A4500 CH1 IDLE
button 4:dn 96 number 69943  auto dial 95259943 CH1 IDLE
button 5:dn 75 number 49943  auto dial 49943 CH1 IDLE
speed dial 1:57514 marketing
Active Call on DN 9 chan 1 :59943 10.23.84.71 22926 to 172.30.131.129 2000 via 172.30.151.1
G711Ulaw64k  160 bytes no vad
Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0
Jitter 0 Latency 0 callingDn -1 calledDn -1 (media path callID 19288 srcCallID 1
9289)
Username:user1 Password:newuser

The show ephone describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone overlay

To display information for the registered phones that have overlay ephone-dns associated with them, use the show ephone overlay in privileged EXEC mode.

show ephone overlay

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

This command does not apply to Cisco Unified SRST.

Examples

The following is sample output from the show ephone overlay command:

Router# show ephone overlay
ephone-1 Mac:0007.0EA6.353A TCP socket:[1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:10.2.225.205 52486 Telecaster 7960  keepalive 2771 max_line 6
button 1: dn 11 number 60011 CH1 IDLE      overlay 
button 2: dn 17 number 60017 CH1 IDLE      overlay 
button 3: dn 24 number 60024 CH1 IDLE      overlay 
button 4: dn 30 number 60030 CH1 IDLE      overlay 
button 5: dn 36 number 60036 CH1 IDLE      CH2 IDLE      overlay 
button 6: dn 39 number 60039 CH1 IDLE      CH2 IDLE      overlay 
overlay 1: 11(60011) 12(60012) 13(60013) 14(60014) 15(60015) 16(60016) 
overlay 2: 17(60017) 18(60018) 19(60019) 20(60020) 21(60021) 22(60022) 
overlay 3: 23(60023) 24(60024) 25(60025) 26(60026) 27(60027) 28(60028) 
overlay 4: 29(60029) 30(60030) 31(60031) 32(60032) 33(60033) 34(60034) 
overlay 5: 35(60035) 36(60036) 37(60037) 
overlay 6: 38(60038) 39(60039) 40(60040) 

The show ephone command describes significant fields in this output. The below table describes a field that is not in that table.

Table 7 show ephone overlay Field Descriptions

Field

Description

overlay number

Displays the contents of an overlay set, including each dn-tag and its associated extension number.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone phone-load

To display information about the phone firmware that is loaded on registered phones, use the show ephone phone-load command in privileged EXEC mode.

show ephone phone-load

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following is sample output that displays the phone firmware versions for all phones in the system:

Router# show ephone phone-load
DeviceName        CurrentPhoneload       PreviousPhoneload      LastReset
=====================================================================
SEP0002B9AFC49F   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP003094C2D0B0   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP000C30F03707   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP003094C2999F   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP000A8A2C8C6E   3.2(2.14)              3.2(2.14)              Initialized
SEP0002B9AFBB4D   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP00075078627F   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP0002FD659E59   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP00024BCCD626   3.2(2.14)                                     CM-closed-TCP
SEP0008215F88C1   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP000C30F0390C   3.2(2.14)              3.2(2.14)              TCP-timeout
SEP003094C30143   3.2(2.14)              3.2(2.14)              TCP-timeout

The below table describes significant fields in this output.

Table 8 show ephone phone-load Field Descriptions

Field

Description

DeviceName

Device name.

CurrentPhoneLoad

Current phone firmware version.

PreviousPhoneLoad

Phone firmware version before last phone load.

LastReset

Reason for last reset of phone.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone registered

To display the status of registered phones, use the show ephone registered command in privileged EXEC mode.

show ephone registered

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified. The output was enhanced to include the setting of the feature-button command.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Examples

The following is sample output from the show ephone registered command:

Router# show ephone registered
ephone-12[11] Mac:001A.A11B.7D6D TCP socket:[5] activeLine:0 whisperLine:0 REGIS
TERED in SCCP ver 15/12 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 res
et_sent:0 paging 0 debug:0 caps:7
IP:10.10.1.17 * 35177 6941  keepalive 3593 max_line 4 available_line 3
button 1: cw:1 dn 11 number 1001 CH1   IDLE         CH2   IDLE
button 2: cw:1 dn 56 number 6971  auto dial 6970 CH1   IDLE
button 3: cw:1 dn 10 number 1000 CH1   IDLE         CH2   IDLE
1 feature buttons enabled: dnd
Preferred Codec: g711ulaw
Lpcor Type: none

The below table describes significant fields in this output.

Table 9 show ephone registered Field Descriptions

Field

Description

active

Number of active parties registered.

ephone

Cisco IP phone.

mac-address

MAC address of the Cisco IP phone.

keepalive

Defines keepalive timeout period to unregister IP phone.

feature-buttons

Displays the type of feature button on the ephone.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone registered summary

To display the details of all the registered Skinny Client Control Protocol (SCCP) phones that are sorted based on their phone types, use the show ephone registered summary command in privileged EXEC mode.

show ephone registered summary

Syntax Description

This command has no arguments or keywords.

Command Default

This command has no default behavior or values.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release Cisco Product Modification
15.4(3)M Cisco Unified CME 10.5

This command was introduced.

Usage Guidelines

Use this command to view the details of the registered phones configured in the SCCP mode sorted by phone type.

Examples

The following is sample output of the registered phones configured in the SCCP mode.


Note


The * symbol adjacent to the Directory Number (DN) in the command output indicates that the Directory Number (DN) is an Overlay-dn.


router# show ephone registered summary  

==================================================================================
PhoneType 	Ephone 	MacAddress 				 IpAddress 		Ln 		 Dn 		Number 		Status
==================================================================================
8941 								1 				7081.050C.0927  9.51.0.71 			1 			1 			3001 			Registered
 																												 																  2    2* 		3002				Registered
  																																														2 			5*		 3005				Registered
		                               												  	2				6*			3006 			Registered
7970 								2 				001B.D52C.DF27  9.51.0.72 			1				3 			3003 			Registered
  																																														2    4				3004				Registered
7970 								5 				001B.D52C.4AEE  9.51.0.75			 1 			9 			3009   	Registered
  																																														2 			10	 	3010				Registered
==================================================================================
Total ephones configured 			: 10
Total ephones registered 			: 3
Total ephones unregistered		: 5
Total ephones deceased 					: 0
Ephones in unknown state 			: 2
Table 10 show ephone registered summary field descriptions

Field

Description

DN

Directory number of the phone.

Ephone

Total number of ephones configured.

IP Address

IP address and port number of the phones.

LN

Line number of the phone.

MacAddress

Shows the MAC address of the SCCP phone.

Number

Number of the phones that have show ephone summary enabled.

PhoneType

Shows the type of Cisco IP phone.

Status

Shows the registration status.

Related Commands

Command

Description

show ephone summary types

Displays the total number of registered and unregistered SCCP phones for each phone type.

show ephone unregistered summary

Displays the details of all the unregistered SCCP phones.

show ephone remote

To display nonlocal phones (phones with no Address Resolution Protocol [ARP] entry), use the show ephone remote command in privileged EXEC mode.

show ephone remote

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

Phones without ARP entries are suspected not to be on the LAN. Use the show ephone remote command to identify phones without ARP entries that might have operational issues.

Examples

The following is sample output that identifies ephone 2 as not having an ARP entry:

Router# show ephone remote
ephone-2 Mac:0185.047C.993E TCP socket:[4] activeLine:0 REGISTERED
mediaActive:1 offhook:0 ringing:0 reset:0 reset_sent:0 paging 1 debug:0
IP:10.50.50.20 49231 Telecaster 7910  keepalive 112 max_line 2 dual-line
button 1:dn 3  number 95021 CH1 IDLE
paging-dn 25

The show ephone describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone ringing

To display information on phones that are ringing, use the show ephone ringing command in privileged EXEC mode.

show ephone ringing

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following is sample output from the show ephone ringing command:

Router# show ephone ringing
ephone-1 Mac:0005.5E37.8090 TCP socket:[1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:1 reset:0 reset_sent:0 paging 0 debug:0
IP:10.50.50.10 49329 Telecaster 7960  keepalive 17602 max_line 6
button 1:dn 1  number 95011 CH1 RINGING   CH2 IDLE
button 2:dn 2  number 95012 CH1 IDLE

The show ephone describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone rtp connections

To display active Real-Time Transport Protocol (RTP) call information on ephone call legs, use the show ephone rtp connections command in privileged EXEC mode.

show ephone rtp connections

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Release

Modification

15.2(1)T

This command was introduced.

Usage Guidelines

The show ephone rtp connections command displays information on active RTP calls, including the ephone tag number of the phone with an active call, the channel of the ephone-dn, and the caller and called party's numbers for the connection for both local and remote endpoints. The output from this command provides an overview of all the connections in the system, narrowing the criteria for debugging pulse code modulation and Cisco Unified CME packets without a sniffer.


Note


When an ephone to non-ephone call is made, information on the non-ephone does not appear in a show ephone rtp connections command output. To display the non-ephone call information, use the show voip rtp connections command.

Examples

The following sample output shows all the connected ephones in the Cisco Unified CME system. The sample output shows five active ephone connections with one of the phones having the dspfarm-assist keyword configured to transcode the code on the local leg to the indicated codec. The output also shows four ephone to ephone calls, represented in the CallID columns of both the RTP connection source and RTP connection destination by zero values.

Normally, a phone can have only one active connection but in the presence of a whisper intercom call, a phone can have two. In the sample output, ephone-40 has two active calls: it is receiving both a normal call and a whisper intercom call. The whisper intercom call is being sent by ephone-6, which has an invalid LocalIP of 0.0.0.0. The invalid LocalIP indicates that it does not receive RTP audio because it only has a one-way voice connection to the whisper intercom call recipient.

Router# show ephone rtp connections
Ephone RTP active connections :
Ephone    Line  DN Chan  SrcCallID  DstCallID             Codec (xcoded?)
    SrcNum DstNum  LocalIP               RemoteIP
ephone-5     1   5    1         15         14              G729 (Y)
    1005  1102  [192.168.1.100]:23192  [192.168.1.1]:2000
ephone-6     2  35    1          0          0       G711Ulaw64k (N) 
    1035  1036  [0.0.0.0]:0  [192.168.1.81]:21256
ephone-40    1 140    1          0          0       G711Ulaw64k (N)
    1140  1141  [192.168.1.81]:21244  [192.168.1.70]:20664
ephone-40    2  36    1          0          0       G711Ulaw64k (N)
    1035  1036  [192.168.1.81]:21256  [192.168.1.1]:2000
ephone-41    1 141    1          0          0       G711Ulaw64k (N)
    1140  1141  [192.168.1.70]:20664  [192.168.1.81]:21244 
Found 5 active ephone RTP connections

The below table explains the fields in the show ephone rtp connections command output.

Table 11 show ephone rtp connections Field Descriptions

Field

Description

Ephone

Ephone tag number with an active call.

Line

Line appearance of the phone.

DN

Ephone-dn tag.

Chan

Channel of the ephone-dn.

SrcCallID

CCAPI CallID for the RTP connection source. For ephone to ephone calls, this will be 0. SrcCallID compares to “CallId” in the show voip rtp connections command output.

DstCallID

CCAPI CallID for the RTP connection destination. For ephone to ephone calls, this will be 0. DstCallID compares to “dstCallId” in the show voip rtp connections command output.

Codec (xcoded)

Codec name used by the phone with the active call. If xcoded is ‘Y’, the phone has the dspfarm-assist keyword configured to transcode the code on the local leg to the indicated codec.

SrcNum

Caller’s number for the connection. This number is not necessarily the ephone’s DN.

DstNum

Called party’s number for the connection.

LocalIP

Call’s local IP address and port. This is usually the ephone’s IP address. The IP address in brackets is either in IPv4 or IPv6 format, followed by a colon and the port number. The port compares to the “LocalRTP” number in the show voip rtp connections command output.

RemoteIP

Call’s remote IP address and port. For flow-around ephone to ephone calls, this is usually the other ephone’s IP address. For flow-through trunk calls, this is usually the Cisco Unified CME’s IP address. The port compares to the “RmtRTP” number in the show voip rtp connections command output.

Related Commands

Command

Description

show ephone registered

Displays the status of registered SCCP phones in Cisco Unified CME.

show voip rtp connections

Displays information about Real-Time Transport Protocol (RTP) named event packets.

show ephone socket

To display IP addresses (IPv4, IPv6, or dual-stack) being used by ephone sockets, use the show ephone socket command in privileged EXEC mode.

show ephone socket

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

15.0(1)XA

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was introduced.

15.1(1)T

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Usage Guidelines

Use the show ephone socket command to verify if IPv4 only, IPv6 only, or dual-stack (IPv4/IPv6) is configured on Cisco Unified CME. In the following example, skinny_tcp_listen_socket fd = 0 and skinny_tcp_listen_socket fd = 1 verify that dual-stack configuration. When IPv6 only is configured show ephone socket command displays skinny_tcp_listen_socket fd = -1 and skinny_tcp_listen_socket fd = 0 values. When IPv4 only is configured the show ephone socket command displays skinny_tcp_listen_socket fd = 0 and skinny_tcp_listen_socket (ipv6) fd = -1 values.

Examples

The following is sample output from the show ephone socket command:

Router# show ephone ssocket
skinny_tcp_listen_socket fd = 0
skinny_tcp_listen_socket (ipv6) fd = 1
 
skinny_secure_tcp_listen_socket fd = -1
skinny_secure_tcp_listen_socket (ipv6) fd = -1
 
skinny_open_sockets = 3:
Phone 3, 
skinny_sockets[0] fd = 1 
        read_buffer 0x480061E8, read_offset 0, read_header N, read_length 0                     
        resend_queue 0x47CE8178, resend_offset 0, resend_flag N, resend_Q_depth 0 
Phone 2, 
skinny_sockets[1] fd = 2 
        read_buffer 0x48006A24, read_offset 0, read_header N, read_length 0                     
        resend_queue 0x47CE8104, resend_offset 0, resend_flag N, resend_Q_depth 0 
Phone 1, 
skinny_sockets[2] fd = 3 
        read_buffer 0x48007260, read_offset 0, read_header N, read_length 0                     
        resend_queue 0x47CE8090, resend_offset 0, resend_flag N, resend_Q_depth 0 

Related Commands

Command

Description

show ephone summary

Displays information about Cisco IP phones.

show ephone summary brief

To display the details of all the SCCP phones sorted by their respective phone type, use the show ephone summary brief command in privileged EXEC mode.

show ephone summary brief

Syntax Description

This command has no arguments or keywords.

Command Default

This command had no default behavior or values.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release Cisco Product Modification
15.4(3)M Cisco SIP CME 10.5

This command was introduced.

Usage Guidelines

The command output displays the status, IP address, and MAC address of the phones.

Examples

The following is sample output of the show ephone summary brief command.


Note


The asterisk symbol (*) adjacent to the Directory Number (DN) in the command output indicates that the Directory Number (DN) is an Overlay-dn.


router# show ephone summary brief
============================================================================================================
PhoneType 	      Ephone 	      MacAddress 	      IpAddress 	      Ln 	    Dn 	     Number 	  Status
============================================================================================================
8941 						        1 						7081.050C.0927 							9.51.0.71 			     1 						1 							3001 				Registered
																																													           											2    			2* 						3002     Registered
																																													 																					2 						5* 						3005 				Registered
																																																																			2 						6* 						3006 				Registered
7970 						       	2 						001B.D52C.DF27 							9.51.0.72 								1 						3 							3003 				Registered
																																																																			2 						4 							3004 				Registered
7970 														3 						001B.54CA.43F7 																									1 						5 							3005 				Unregistered
																																																																			2 						6 							3006 				Unregistered
																																																																			3 						2* 						3002 				Unregistered
																																																																			3 						3* 						3003 				Unregistered
																																																																			3 						8* 						3008 				Unregistered
8945														 4 					 D48C.B5C9.D2E6 																									1 						7 							3007 				Unregistered
																																																																			2 						8 							3008 				Unregistered
7970 														5 						001B.D52C.4AEE 							9.51.0.75 								1 						9 							3009 				Registered
																																																																			2 						10 						3010 				Registered
8941														 6 						1111.2222.3333 																																																			Unregistered
8941 														10 					1111.2222.3334 																																																			Unregistered
6901 																						11 1111.2222.3332 																																																Unregistered
Unknown Ephone				 12 																																																																							Unknown
Unknown Ephone				 13 																																																																							Unknown
=========================================================================================================
Total ephones configured 	: 10
Total ephones registered 	: 3
Total ephones unregistered: 5
Total ephones deceased 			: 0
Ephones in unknown state 	: 2
Table 12 show ephone summary brief field descriptions

Field

Description

DN

Directory number of the phone.

Ephone

Total number of ephones configured.

IP Address

IP address and port number of the phones.

LN

Line number of the phone.

MacAddress

Shows the MAC address of the SCCP phone.

Number

Number of the phones that have show ephone summary enabled.

PhoneType

Shows the type of Cisco IP phone.

Status

Shows the registration status.

Related Commands

Command

Description

show ephone summary types

Displays the total number of registered and unregistered SCCP phones for each phone type.

show ephone summary

To display brief information about Cisco IP phones, use the show ephone summary command in privileged EXEC mode.

show ephone summary

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.1(5)YD

Cisco CME 1.0 Cisco SRST 1.0

This command was introduced.

12.2(8)T

Cisco CME 2.0 Cisco SRST 2.0

This command was integrated into Cisco IOS Release 12.2(8)T .

15.0(1)XA

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was modified. The output was enhanced to show IPv6 or IPv4 addresses configured on ephones.

15.1(1)T

Cisco Unified CME 8.0 Cisco Unified SRST 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was modified. The output was enhanced to show voice-class stun-usage information.

Examples

The following is sample output from the show ephone summary command:

Router# show ephone summary 
hairpin_block:
ephone-1[0] Mac:FCAC.3BAE.0000 TCP socket:[17] activeLine:0 whisperLine:0 REGISTERED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 debug:0  primary_dn: 1*
IP:10.2.1.0 * SCCP Gateway (AN)  keepalive 2966   music 0  1:1
port 0/0/0
voice-class stun is enabled
ephone-2[1] Mac:FCAC.3BAE.0001 TCP socket:[18] activeLine:0 whisperLine:0 REGISTERED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 debug:0  primary_dn: 2*
IP:10.2.1.5 * SCCP Gateway (AN)  keepalive 2966   music 0  1:2
port 0/0/1
voice-class stun is enabled
ephone-4 Mac:0030.94C3.F43A TCP socket:[-1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 debug:0
IP:10.2.1.1 Telecaster 7960  keepalive 59 
Max 48, Registered 1, Unregistered 0, Deceased 0, Sockets 1
Max Conferences 4 with 0 active (4 allowed)
Skinny Music On Hold Status
Active MOH clients 0 (max 72), Media Clients 0
No MOH file loaded

The show ephone command describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone summary types

To display the total count of registered and unregistered phones for each phone type operating in the Skinny Client Control Protocol (SCCP ) mode, use the show ephone summary types command in privileged EXEC mode. To exit the configuration, use the no form of the command.

show ephone summary types

Syntax Description

This command has no arguments or keywords.

Command Default

This command has no default behavior or values.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release Cisco Product Modification
15.4(3)M Cisco Unified CME 10.5

This command was introduced.

Usage Guidelines

This command displays the number of registered and unregistered phones and lists the details specific to the model of the phone.

Examples

The following is an example of the show ephone summary types command:

Router# show ephone summary types
===========================================================================
PhoneType										 Configured 	Registered 	Unregistered 	Deceased 	Other
===========================================================================
Unknown Ephone type 				2 										0 											0 										0 							2
6901 																			1 										0 											1 										0 							0
8945 																			1 										0 											1 										0 							0
7970 																			3 										2 											1 										0 							0
8941 																			3 										1 											2 										0 							0
===========================================================================
Total Phones 											10 									3 											5 										0 							2
===========================================================================

Related Commands

Command

Description

show ephone summary brief

Displays the details of all the SCCP phones configured.

show ephone tapiclients

To display status of ephone Telephony Application Programming Interface (TAPI) clients, use the show ephone tapiclients command in privileged EXEC mode.

show ephone tapiclients

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following is sample output from the show ephone tapiclients command:

Router# show ephone tapiclients
ephone-4 Mac:0007.0EA6.39F8 TCP socket:[2] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:192.168.1.18 50291 Telecaster 7960  sub=3 keepalive 728 max_line 20
button 1:dn 6  number 1004 CH1 IDLE      CH2 IDLE
button 2:dn 1  number 1000 CH1 IDLE      shared
button 3:dn 2  number 1000 CH1 IDLE      shared
button 7:dn 3  number 1001 CH1 IDLE      CH2 IDLE      monitor-ring shared
button 8:dn 4  number 1002 CH1 IDLE      CH2 IDLE      monitor-ring shared
button 9:dn 5  number 1003 CH1 IDLE      CH2 IDLE      monitor-ring
button 10:dn 91 number A00  auto dial A01 CH1 IDLE
speed dial 1:2000 PAGE-STAFF
speed dial 2:2001 HUNT-STAFF
paging-dn 90
Username:userB Password:ge30qe
Tapi client information
Username:userB status:REGISTERED Socket :[5]
 Tapi Client IP address: 192.168.1.5  Port:2295

The show ephone command describes significant fields in this output.

Related Commands

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone telephone-number

To display information for the phone associated with a specified number, use the show ephone telephone-number command in privileged EXEC mode.

show ephone telephone-number number

Syntax Description

number

Telephone number that is associated with an ephone.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

Use this command to find the phone on which a particular telephone number appears.

Examples

The following is sample output from the show ephone telephone-number:

Router# show ephone telephone-number 91400
DP tag: 0, primary
Tag 1, Normal or Intercom dn
  ephone 1, mac-address 000A.0E51.19F0, line 1

The show ephone command describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone unregistered

To display information about unregistered phones, use the show ephone unregistered command in privileged EXEC mode.

show ephone unregistered

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

There are two ways that an ephone can become unregistered. The first way is when an ephone is listed in the running configuration but no physical device has been registered for that ephone. The second way is when an unknown device was registered at some time after the last router reboot but has since unregistered.

Examples

The following is sample output from the show ephone unregistered:

Router# show ephone unregistered
ephone-1 Mac:0007.0E81.10F0 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:0.0.0.0 0 Unknown 0  keepalive 0 max_line 0

The show ephone command describes significant fields in this output.

Related Commands

Command

Description

show ephone

Displays statistical information about registered Cisco IP phones.

show ephone unregistered summary

To display the details of all the unregistered Skinny Call Control Protocol (SCCP) phones sorted by phone type, use the show ephone unregistered summary command in privileged EXEC mode.

show ephone unregistered summary

Syntax Description

This command has no arguments or keywords.

Command Default

This command has no default behavior or values.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release Cisco Product Modification
15.4(3)M Cisco SIP CME 10.5

This command was introduced.

Usage Guidelines

Use this command to view the details of the unregistered phones configured in the SCCP mode.

Examples

The following is a sample output of the show ephone unregistered summary command.


Note


The * symbol adjacent to the Directory Number (DN) in the command output indicates that the Directory Number (DN) is an Overlay-dn.


router# show ephone unregistered summary
===============================================================================
PhoneType 			Ephone 			MacAddress 				IpAddress 		Ln 		Dn 		Number 		Status 
===============================================================================
7970 										3 						001B.54CA.43F7														1 			5 		3005 				Unregistered
																																																			2 			6 		3006 				Unregistered
																																																			3 			2* 	3002 				Unregistered
																																																			3 			3* 	3003 				Unregistered
																																																			3 			8* 	3008 				Unregistered
8945 										4 						D48C.B5C9.D2E6 													1 			7 		3007 				Unregistered
																																																			2 			8 		3008 				Unregistered
8941 										6 						1111.2222.3333 																															Unregistered
8941 										10 					1111.2222.3334 																															Unregistered
6901 																		11 1111.2222.3332 																												Unregistered
===============================================================================
Total ephones configured 	: 10
Total ephones registered 	: 3
Total ephones unregistered: 5
Total ephones deceased 			: 0
Ephones in unknown state 	: 2

Related Commands

Command

Description

show ephone registered summary

Displays the details of all the registered SCCP phones.

show ephone summary types pattern

Displays the total number of registered and unregistered SCCP phones for each phone type.

show ephone-dn

To display status and information for a Cisco IP phone destination number or for extensions (ephone-dns) in a Cisco Unified CallManager Express (Cisco Unified CME) or Cisco Unified Survivable Remote Site Telephony (SRST) environment, use the show ephone-dn command in privileged EXEC mode.

show ephone-dn [dn-tag]

Syntax Description

dn-tag

(Optional) For Cisco Unified CME, a unique sequence number that is used during configuration to identify a particular extension (ephone-dn).

(Optional) For Cisco Unified SRST, a destination number tag. The destination number can be from 1 to 288.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.1(5)YD

Cisco CME 1.0 Cisco SRST 1.0

This command was introduced.

12.2(8)T

Cisco CME 2.0 Cisco SRST 2.0

This command was integrated into Cisco IOS Release 12.2(8)T command.

Examples

Examples

The following Cisco Unified CME sample output displays status and information for all ephone-dns:

Router# show ephone-dn
50/0/1 CH1 DOWN 
EFXS 50/0/1 Slot is 50, Sub-unit is 0, Port is 1
 Type of VoicePort is EFXS
 Operation State is UP
 Administrative State is UP
 No Interface Down Failure
 Description is not set
 Noise Regeneration is enabled
 Non Linear Processing is enabled
 Non Linear Mute is disabled
 Non Linear Threshold is -21 dB
 Music On Hold Threshold is Set to -38 dBm
 In Gain is Set to 0 dB
 Out Attenuation is Set to 0 dB
 Echo Cancellation is enabled
 Echo Cancellation NLP mute is disabled
 Echo Cancellation NLP threshold is -21 dB
 Echo Cancel Coverage is set to 8 ms
 Playout-delay Mode is set to adaptive
 Playout-delay Nominal is set to 60 ms
 Playout-delay Maximum is set to 200 ms
 Playout-delay Minimum mode is set to default, value 40 ms 
 Playout-delay Fax is set to 300 ms
 Connection Mode is normal
 Connection Number is not set
 Initial Time Out is set to 10 s
 Interdigit Time Out is set to 10 s
 Call Disconnect Time Out is set to 60 s
 Ringing Time Out is set to 180 s
 Wait Release Time Out is set to 30 s
 Companding Type is u-law
 Region Tone is set for US
 Station name None, Station number 91400
 Caller ID Info Follows:
 Standard BELLCORE
 Translation profile (Incoming): 
 Translation profile (Outgoing): 
 Digit Duration Timing is set to 100 ms
50/0/2 CH1 IDLE      CH2 IDLE        
EFXS 50/0/2 Slot is 50, Sub-unit is 0, Port is 2
 Type of VoicePort is EFXS
 Operation State is DORMANT
 Administrative State is UP
 No Interface Down Failure
 Description is not set
 Noise Regeneration is enabled
 Non Linear Processing is enabled
 Non Linear Mute is disabled
 Non Linear Threshold is -21 dB
 Music On Hold Threshold is Set to -38 dBm
 In Gain is Set to 0 dB
 Out Attenuation is Set to 0 dB
 Echo Cancellation is enabled
 Echo Cancellation NLP mute is disabled
 Echo Cancellation NLP threshold is -21 dB
 Echo Cancel Coverage is set to 8 ms
 Playout-delay Mode is set to adaptive
 Playout-delay Nominal is set to 60 ms
 Playout-delay Maximum is set to 200 ms
 Playout-delay Minimum mode is set to default, value 40 ms 
 Playout-delay Fax is set to 300 ms
 Connection Mode is normal
 Connection Number is not set
 Initial Time Out is set to 10 s
 Interdigit Time Out is set to 10 s
 Call Disconnect Time Out is set to 60 s
 Ringing Time Out is set to 180 s
 Wait Release Time Out is set to 30 s
 Companding Type is u-law
 Region Tone is set for US
 Station name None, Station number 91450
 Caller ID Info Follows:
 Standard BELLCORE
 Translation profile (Incoming): 
 Translation profile (Outgoing): 
 Digit Duration Timing is set to 100 ms

Examples

The following SRST sample output displays status and information for all ephone-dns:

Router# show ephone-dn 7
50/0/7 INVALID     
EFXS 50/0/7 Slot is 50, Sub-unit is 0, Port is 7
 Type of VoicePort is EFXS
 Operation State is UP
 Administrative State is UP
 No Interface Down Failure
 Description is not set
 Noise Regeneration is enabled
 Non Linear Processing is enabled
 Non Linear Mute is disabled
 Non Linear Threshold is -21 dB
 Music On Hold Threshold is Set to -38 dBm
 In Gain is Set to 0 dB
 Out Attenuation is Set to 0 dB
 Echo Cancellation is enabled
 Echo Cancellation NLP mute is disabled
 Echo Cancellation NLP threshold is -21 dB
 Echo Cancel Coverage is set to 8 ms
 Playout-delay Mode is set to default
 Playout-delay Nominal is set to 60 ms
 Playout-delay Maximum is set to 200 ms
 Playout-delay Minimum mode is set to default, value 4 ms 
 Playout-delay Fax is set to 300 ms
 Connection Mode is normal
 Connection Number is not set
 Initial Time Out is set to 10 s
 Interdigit Time Out is set to 10 s
 Call Disconnect Time Out is set to 60 s
 Ringing Time Out is set to 8 s
 Wait Release Time Out is set to 30 s
 Companding Type is u-law
 Region Tone is set for US
 Station name None, Station number None
 Caller ID Info Follows:
 Standard BELLCORE
 Voice card specific Info Follows:
 Digit Duration Timing is set to 100 ms

The following table describes significant fields in the output from this command.

Table 13 show ephone-dn Field Descriptions

Field

Description

Administrative State

Administrative (configured) state of the voice port.

alert

The number of calls that were disconnected by the far-end device when the local IP phone was in the call alerting state (for example, because the far-end phone rang but was not answered and the far-end system decided to drop the call rather than let the phone ring for too long).

answered (incoming)

The number of incoming calls that were actually answered (the phone goes off hook when ringing).

answered (outgoing)

The number of outgoing call attempts that were answered by the far end.

busy

The number of outgoing call attempts that got a busy response.

Call Disconnect Time Out

Not applicable to the Cisco IP phone.

called, calling

Extension numbers of called and calling parties.

Caller ID Info Follows

Information about the caller ID.

Call Ref

A unique per-call identifier used by the SCCP protocol. The Call Ref values are assigned sequentially within the Cisco CME–SCCP interface, so this value also indicates the total number of SCCP calls since the router was last rebooted.

chan

Channel number of an ephone-dn.

CODEC

Codec type.

Companding Type

Not applicable to the Cisco IP phone.

connect

The number of calls that were disconnected by the far-end device when the local IP phone was in the call connected state.

Connection Mode

Not applicable to the Cisco IP phone.

Connection Number

Not applicable to the Cisco IP phone.

Description

Not applicable to the Cisco IP phone.

Digit Duration Timing

Not applicable to the Cisco IP phone.

DN STATE

Ephone-dn tag number and state of the phone line associated with an extension.

Echo Cancellation...

Not applicable to the Cisco IP phone.

Echo Cancel Coverage

Not applicable to the Cisco IP phone.

EFXS

Voice port type.

Far-end disconnect at...

See connect, alert, hold, and ring.

Final Jitter

The final voice packet receive jitter reported by the IP phone at the end of the call.

hold

The number of calls that were disconnected by the far-end device when the local IP phone was in the call hold state (for example, if the caller was left on hold for too long and got tired of waiting).

incoming

The number of incoming calls presented (the phone rings).

In Gain

Not applicable to the Cisco IP phone.

Initial Time Out

Amount of time the system waits for an initial input digit from the caller.

Interdigit Time Out

Amount of time the system waits for a subsequent input digit from the caller.

Last 64 far-end disconnect cause codes

See the Mappings of PSTN Cause Codes to SIP Event table for a list of public switch telephone network (PSTN) cause codes that can be sent as an ISDN cause information element (IE) and the corresponding Session Interface Protocol (SIP) event.

Latency

The final voice packet receive latency reported by the IP phone at the end of the call.

Lost

Number of lost packets.

Music On Hold Threshold

Not applicable to the Cisco IP phone.

No Interface Down Failure

State of the interface.

Noise Regeneration

Not applicable to the Cisco IP phone.

Non Linear...

Not applicable to the Cisco IP phone.

Operation State

Operational state of the voice port.

Out Attenuation

Not applicable to the Cisco IP phone.

outgoing

The number of outgoing call attempts.

Playout-delay Maximum

Not applicable to the Cisco IP phone.

Playout-delay...

Not applicable to the Cisco IP phone.

Port

Port number for the interface associated with the voice interface card.

Region Tone

Not applicable to the Cisco IP phone.

ring

The number of calls that were disconnected by the far-end device when the local IP phone was in the ringing state (for example, if the call was not answered and the caller hung up).

Ringing Time Out

Duration, in seconds, for which ringing is to continue if a call is not answered. Set with the timeouts ringing command.

Rx Pkts, bytes

Number of packets and bytes received during the current or last call.

Signal Level to phone, peak

For G.711 calls only, this parameter indicates the most recent voice signal level in the voice IP packets sent from the router to the IP phone. This parameter is valid only for VoIP or PSTN G.711 calls to the IP phones. This parameter is not valid for calls between local IP phones, or calls that use codecs other than G.711. The peak field indicates the peak signal level seen during the entire call.

Slot

Slot used in the voice interface card for this port.

Station name

Station name.

Station number

Station number.

Stream Port

RTP port allocated by the given DN/channel.

Sub-unit

Subunit used in the voice interface card for this port.

Tx Pkts, bytes

Number of packets and bytes transmitted during the current call or last call.

Type of VoicePort

Voice port type.

VAD

Voice activity detection.

Voice card specific info

Information specific to the voice card.

VPM STATE

State indication for the VPM software component.

VTSP STATE

State indication for the VTSP software component.

Wait Release Time Out

Time that a voice port stays in the call-failure state while the router sends a busy tone, reorder tone, or out-of-service tone to the port.

The following table lists the PSTN cause codes that can be sent as an ISDN cause information element (IE) and the corresponding SIP event for each. These are the far-end disconnect cause codes listed in the output for the show ephone-dn statistics command.

Table 14 Mappings of PSTN Cause Codes to SIP Events

PSTN Cause Code

Description

SIP Event

1

Unallocated number

410 Gone

3

No route to destination

404 Not found

16

Normal call clearing

BYE

17

User busy

486 Busy here

18

No user responding

480 Temporarily unavailable

19

No answer from the user

21

Call rejected

603 Decline

22

Number changed

302 Moved temporarily

27

Destination out of order

404 Not found

28

Address incomplete

484 Address incomplete

29

Facility rejected

501 Not implemented

31

Normal unspecified

404 Not found

34

No circuit available

503 Service unavailable

38

Network out of order

41

Temporary failure

42

Switching equipment congestion

44

Requested channel not available

47

Resource unavailable

55

Incoming class barred within CUG

603 Decline

57

Bearer capability not authorized

501 Not implemented

58

Bearer capability not presently available

63

Service or option unavailable

503 Service unavailable

65

Bearer cap not implemented

501 Not implemented

79

Service or option not implemented

87

User not member of CUG

603 Decline

88

Incompatible destination

400 Bad Request

95

Invalid message

102

Recover on timer expiry

408 Request timeout

111

Protocol error

400 Bad request

127

Interworking unspecified

500 Internal server error

Any code other than those listed above

500 Internal server error

Related Commands

Command

Description

show ephone-dn callback

Displays information about pending callbacks in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn loopback

Displays information about loopback ephone-dns that have been created in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn statistics

Displays display call statistics for a Cisco IP destination or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn summary

Displays brief information about Cisco IP phone destination numbers or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn callback

To display information about pending callbacks in a Cisco Unified CallManager Express (Cisco Unified CME) or a Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) environment, use the show ephone-dn callback command in privileged EXEC mode.

show ephone-dn callback

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following sample output shows a callback placed by ephone-dn 1 against ephone-dn 3. Ephone-dn 3 has its channel 1 on hold and has just seized dial tone on its channel 2.

Router# show ephone-dn callback
DN 3 (95021) CallBack pending to DN 1 (95021) for ephone-1 age 7 seconds
State for DN 3 is CH1 HOLD      CH2 SIEZE

The following sample output shows a callback placed by ephone-dn 1 against ephone-dn 3. Ephone-dn 3 has a call in progress on channel 1.

Router# show ephone-dn callback
DN 3 (95021) CallBack pending to DN 1 (95021) for ephone-1 age 8 seconds
State for DN 3 is CH1 CONNECTED

Significant fields in the output from this command are described in the following table.

Table 15 show ephone-dn callback Field Descriptions

Field

Description

DN 3 (95021) CallBack pending to DN 1 (95021)

Callback originator is the extension with the dn-tag 1 (in this example), and the callback has been placed on the extension with the dn-tag 3 and the number 95021.

age

Number of seconds since the callback was placed.

State for DN 3 is CH1... CH2...

Call states for channel 1 and channel 2, if any, of the extension that the callback is for.

Related Commands

Command

Description

show ephone-dn

Displays status and information for a Cisco IP phone destination number or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn conference

To display information about ad hoc and meet-me conferences in a Cisco Unified CallManager Express (Cisco Unified CME) environment, use the show ephone-dn conference command in privileged EXEC mode.

show ephone-dn conference [ ad-hoc [video] | meetme [video] | number number ]

Syntax Description

ad-hoc

(Optional) Displays adhoc conferences.

meetme

(Optional) Displays meet-me conferences.

video

(Optional) Displays video conferences.

number number

(Optional) Displays the conference telephone or extension number.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(11)XJ2

Cisco Unified CME 4.1

This command was introduced.

12.4(15)T

Cisco Unified CME 4.1

This command was integrated into Cisco IOS Release 12.4(15)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified. The command output was enhanced to display the unlocked Meet-Me conference setting.

15.1(4)M

Cisco CME 8.6

This command was modified to display information on video conferences.

Examples

The following sample output displays information for the 1397 conference number. There are three directory numbers and six inactive parties. The number of unlocked DN tags are displayed at the end of each MeetMe conference.

Router# show ephone-dn conference number 1397
type   active inactive  numbers
==================================
Meetme    0       6      1397
DN tags: 10, 11, 12
Unlocked DN tags: 2/3
Meetme    0       4      2486
DN tags: 13, 14
All DN tags unlocked.
Meetme    0       4      1111
DN tags: 15, 16
Ad-hoc    0       4      7777
DN tags: 20, 21
Router# sh ephone-dn conference  ad-hoc video
type   		active 	inactive  	numbers
================================================
Ad-hoc-video    	3       	3      	2000  
DN tags: 20, 21, 22
Router# sh ephone-dn conference  meetme video
type   		active 	inactive  	numbers
================================================
Meetme-video    	0       	8      	3000  
1.	DN tags: 25

The following table describes the significant fields shown in the display.

Table 16 show ephone-dn conference Field Descriptions

Field

Description

active

Number of active parties in the conference.

DN tags

Directory numbers (DNs) in the conference.

inactive

Number of inactive parties in the conference.

number

Conference telephone or extension number.

type

Type of conference: meet-me or ad hoc.

Related Commands

Command

Description

show ephone-dn

Displays status and information for a Cisco IP phone destination number or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn loopback

To display information about loopback ephone-dns that have been created in a Cisco Unified CallManager Express (Cisco Unified CME) or a Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) environment, use the show ephone-dn loopback command in privileged EXEC mode.

show ephone-dn loopback

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.1(5)YD

Cisco CME 1.0 Cisco SRST 1.0

This command was introduced.

12.2(8)T

Cisco CME 2.0 Cisco SRST 2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

Examples

The following example displays information for a loopback using ephone-dn 21 and ephone-dn 22:

Router# show ephone-dn loopback
LOOPBACK DN status (min 21, max 22):
DN 21 51...  Loopback to DN 22 CH1 IDLE
CallingDn -1 CalledDn -1 Called   Calling   G711Ulaw64k
Strip NONE, Forward 2, prefix 10 retry 10 Media 0.0.0.0 0
callID 0 srcCallID 0 ssrc 0 vector 0
DN 22 11...  Loopback to DN 21 CH1 IDLE
CallingDn -1 CalledDn -1 Called   Calling   G711Ulaw64k
Strip NONE, Forward 2, prefix 50 retry 10 Media 0.0.0.0 0
callID 0 srcCallID 0 ssrc 0 vector 0

Significant fields in the output from this command are described in the following table.

Table 17 show ephone-dn loopback Field Descriptions

Field

Description

Called, Calling

Called number and calling number when there is a call present.

CalledDn, CallingDn

Ephone-dn tag numbers of the called and calling ephone-dn. Set to -1 if the call is not to or from an ephone-dn, or if there is no active call.

callID

Internal call reference. This usage is the same as in other Cisco IOS voice gateway commands.

DN

Ephone-dn tag (sequence number).

Forward

Number of digits in the original called number to forward to the other ephone-dn in the loopback-dn pair.

G711...

G711Ulaw64k indicates G.711 codec, mu-law, 64000-bit stream. G711alaw64k indicates G.711 codec, A-law, 64000-bit stream.

Loopback to command...

Indicates the opposite ephone-dn in the loopback pair and the status of that ephone-dn.

Media

IP destination address, if any, for any voice packets that are passing through the loopback DN.

min, max

Lowest and highest dn-tag numbers of ephone-dns that are configured as loopback-dns.

prefix

Digit string to add to the beginning of forwarded called numbers.

retry

Number of seconds to wait before retrying the loopback target when is it busy.

srcCallID

Internal call reference for the destination.

ssrc

Real-time transport protocol (RTP) synchronization source (SSRC) of the most recent RTP packet.

Strip

Number of leading digits to strip before forwarding to the other extension in the loopback-dn pair.

vector

The following values describe the media path for voice packets that pass through the loopback-dn:

  • 0—No media path or not a loopback-dn path (inactive).
  • 1—Normal path. Loopback-dn has identified the final media destination as a local IP phone. The media IP address field shows a valid, non-zero value.
  • 2—Hairpin. Media packets are routed back through paired loopback-dns. The final destination is not known. For example, this can be a VoIP-to-VoIP call path by a loopback-dn.
  • 3—Hairpin. The final destination is an ephone-dn in a special mode such as paging.
  • 4—Loopback-dn chain has been detected, in which two loopback-dn pairs have been connected together.
  • 5—Loopback-dn chain has been detected in which more than two loopback-dn pairs are connected in series.

Related Commands

Command

Description

loopback-dn

Creates a virtual loopback voice port (loopback-dn) to establish a demarcation point for VoIP voice calls and supplementary services.

show ephone-dn

Displays status and information for a Cisco IP phone destination number or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn paging

To display configuration information on paging groups, use the show ephone-dn paging command in user EXEC or privileged EXEC mode.

show ephone-dn paging

Syntax Description

This command has no arguments or keywords.

Command Modes


User EXEC (>)

Privileged EXEC (#)

Command History

Release

Modification

15.2(2)T

This command was introduced.

Usage Guidelines

Use the show ephone-dn paging command to display which paging dn is specified and which phone is being paged.

Examples

The following is a sample output from the show ephone-dn paging command before paging. The output shows two parts: the static “Paging Configuration” part and the dynamic “Paging Control Info” part. The output of the show ephone-dn paging command should be exactly the same before and after paging.

Router# show ephone-dn paging
Paging Configuration
ephone-dn 250 ( IDLE )
 number 7770
 paging ip 239.1.1.0 port 20480
   ephone-2[1]          paging-dn 250(OFF) 
   ephone-7[6]          paging-dn 250(OFF) 
 paging group 251,252
   voice reg pool 1     pagingGrp 251(OFF) 
   voice reg pool 2     pagingGrp 252(OFF) 
ephone-dn 251 ( IDLE )
 number 7771
 paging ip 239.1.1.1 port 20480
   voice reg pool 1     paging-dn 251(OFF) 
ephone-dn 252 ( IDLE )
 number 7772
 paging ip 239.1.1.2 port 20480
   voice reg pool 2     paging-dn 252(OFF) 
ephone-dn 253 ( IDLE )
 number 7773
 paging ip 239.1.1.3 port 20480
   ephone-8[7]          paging-dn 253(OFF) 
        Paging Control Info
skinnyPC[0] ephone-paging-dn 250        ( IDLE ) count 0
skinnyPC[1] ephone-paging-dn 251        ( IDLE ) count 0
skinnyPC[2] ephone-paging-dn 252        ( IDLE ) count 0
skinnyPC[4] ephone-paging-dn 253        ( IDLE ) count 0

The following is a sample output from the show ephone-dn paging command during paging. In this output, the “Paging Configuration” part remains the same expect for the changes in state from IDLE to ACTIVE and OFF to ON. However, the “Paging Control Info” part displays the changes in the paging control information.

Router# show ephone-dn paging
        Paging Configuration
ephone-dn 250 (ACTIVE)
 number 7770
 paging ip 239.1.1.0 port 20480
   ephone-2[1]          paging-dn 250(ON ) 
   ephone-7[6]          paging-dn 250(OFF) 
 paging group 251,252
   voice reg pool 1     pagingGrp 251(ON ) 
   voice reg pool 2     pagingGrp 252(ON ) 
ephone-dn 251 ( IDLE )
 number 7771
 paging ip 239.1.1.1 port 20480
   voice reg pool 1     paging-dn 251(ON ) 
ephone-dn 252 ( IDLE )
 number 7772
 paging ip 239.1.1.2 port 20480
   voice reg pool 2     paging-dn 252(ON ) 
ephone-dn 253 ( IDLE )
 number 7773
 paging ip 239.1.1.3 port 20480
   ephone-8[7]          paging-dn 253(OFF) 
        Paging Control Info
skinnyPC[0] ephone-paging-dn 250        (ACTIVE) count 1
				phone           ip address      port
ephone#[phone]  2[1]            239.1.1.0		 20480
sccp(ephone#[phone]): 2[1](mcast)
 group 251      (ephone#[phone]): None
 group 252      (ephone#[phone]): None
sip (pool[peer tag]): None
 group 251      (pool[peer tag]): 1[40001](mcast)
 group 252      (pool[peer tag]): 2[40003](mcast)
skinnyPC[1] ephone-paging-dn 251        ( IDLE ) count 0
skinnyPC[2] ephone-paging-dn 252        ( IDLE ) count 0
skinnyPC[4] ephone-paging-dn 253        ( IDLE ) count 0

The following is another sample output from the show ephone-dn paging command during paging:

Paging Configuration
ephone-dn 250 ( IDLE )
 number 7770
 paging ip 239.1.1.0 port 20480
 paging group 251
   ephone-2[1]          pagingGrp 251(ON )
   voice reg pool 3     pagingGrp 251(ON )
ephone-dn 251 (ACTIVE)
 number 7771
 paging ip 239.1.1.1 port 20480
   ephone-2[1]          paging-dn 251(ON )
   voice reg pool 3     paging-dn 251(ON )
        Paging Control Info
skinnyPC[0] ephone-paging-dn 250        ( IDLE ) count 0
skinnyPC[1] ephone-paging-dn 251        (ACTIVE) count 1
                phone           ip address      port
ephone#[phone]  2[1]            239.1.1.1       20480
sccp(ephone#[phone]): 2[1](m)
sip (pool[peer tag]): 3[40007](m)

The following table describes the significant fields shown in the display.

Table 18 show ephone-dn paging Field Descriptions

Field

Description

phone

Indicates the ephone-dn and the paging-dn tag.

ip address

Indicates the IP multicast address to multicast voice packets for audio paging.

port

Indicates the UDP port for multicast paging. Range is from 2000 to 65535.

Note    The correct paging port for the paging-dn of Cisco Unified SIP IP phones is an even number from 20480 to 32768 only.

Related Commands

Command

Description

paging-dn

Creates a paging extension (paging-dn) to receive audio pages on a Cisco Unified IP phone in a Cisco Unified CME system.

paging-dn (voice register)

Registers a Cisco Unified SIP IP phone to an ephone-dn paging directory number.

paging group

Creates a combined paging group from two or more previously established paging sets.

show ephone-dn park

To display information about call-park slots in the system, use the show ephone-dn park command in privileged EXEC mode.

show ephone-dn park

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Release

Modification

12.3(7)T

This command was introduced.

Examples

The following example shows information for a single call-park slot that uses an ephone-dn identifier of 50 and an extension number of 1560.

Router
#
 show ephone-dn park
DN 50 (1560) park-slot state IDLE
Notify to () timeout 15 limit 20

The following table describes the significant fields shown in the display.

Table 19 show ephone-dn park Field Descriptions

Field

Description

DN

Ephone-dn tag (identifier) number for the call-park slot.

(1560)

Extension number associated with the call-park slot.

park-slot state

Whether the call-park slot is in use or idle.

Notify to ( )

Extension that has been specified for notification. Empty parentheses indicate that no extension was specified in the configuration.

timeout

Number of seconds between reminder rings, in seconds.

limit

Number of reminder rings before a call parked at this slot is disconnected.

Related Commands

Command

Description

park-slot

Creates a floating extension (ephone-dn) at which calls can be temporarily held (parked).

show ephone-dn statistics

To display call statistics for a Cisco IP destination or for extensions (ephone-dns) in a Cisco Unified CallManager Express (Cisco Unified CME) or a Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) environment, use the show ephone-dn command in privileged EXEC mode.

show ephone-dn [dn-tag] statistics

Syntax Description

dn-tag

(Optional) Unique sequence number that is used during configuration to identify a particular extension (ephone-dn).

statistics

Displays voice quality statistics on calls for a specified extension or for all extensions.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ1

Cisco CME 3.0 Cisco SRST 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0 Cisco SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following sample output displays statistics for all extensions (ephone-dns) in a Cisco Unified CME system. There are two ephone-dns (DN1 and DN3) in this example.

Router# show ephone-dn statistics
Total Calls 103
Stats may appear to be inconsistent for conference or shared line cases
DN 1 chan 1 incoming 36 answered 21 outgoing 60 answered 30 busy 6
Far-end disconnect at:connect 29 alert 18 hold 7 ring 15
Last 64 far-end disconnect cause codes
17 17 17 17 17 17 16 16 16 16 16 16 16 16 16 16
16 16 16 16 65 16 65 65 65 65 16 65 65 65 16 16
16 16 16 16 16 16 16 16 16 16 16 16 16 65 47 65
47 47 16 16 16 16 16 16 16 16 16 16 16 16 16 16
local phone on-hook
DN 1 chan 1 (95011) voice quality statistics for last call
Call Ref 103 called 91500 calling 95011
Total Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0
Final Jitter 30 Latency 0 Lost 0
Signal Level to phone 0 (-78 dB) peak 0 (-78 dB)
Packets counted by router 0
DN 1 chan 2 incoming 0 answered 0 outgoing 1 answered 0 busy 0
Far-end disconnect at:connect 0 alert 0 hold 0 ring 0
Last 64 far-end disconnect cause codes
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
local phone on-hook
DN 1 chan 2 (95011) voice quality statistics for last call
Call Ref 86 called  calling
Total Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0
Final Jitter 0 Latency 0 Lost 0
Signal Level to phone 0 (-78 dB) peak 0 (-78 dB)
Packets counted by router 0
DN 3 chan 1 incoming 0 answered 0 outgoing 1 answered 1 busy 0
Far-end disconnect at:connect 0 alert 0 hold 0 ring 0
Last 64 far-end disconnect cause codes
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
DN 3 chan 1 (95021) voice quality statistics for current call
Call Ref 102 called 94011 calling 95021
Current Tx Pkts 241 bytes 3133 Rx Pkts 3304 bytes 515023 Lost 0
Jitter 30 Latency 0
Worst Jitter 30 Worst Latency 0
Signal Level to phone 201 (-39 dB) peak 5628 (-12 dB)
Packets counted by router 3305

The following sample output displays voice quality statistics for the ephone-dn with dn-tag 2:

Router# show ephone-dn 2 statistics
DN 2 chan 1 incoming 0 answered 0 outgoing 2 answered 0 busy 0
Far-end disconnect at: connect 0 alert 0 hold 0 ring 0
Last 64 far-end disconnect cause codes
28 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 
local phone on-hook
DN 2 chan 1 (91450) voice quality statistics for last call
Call Ref 2 called  calling 
Total Tx Pkts 0 bytes 0 Rx Pkts 0 bytes 0 Lost 0
Final Jitter 0 Latency 0 Lost 0
Signal Level to phone 0 (-78 dB) peak 0 (-78 dB)
Packets counted by router 0

The show ephone-dn command describes significant fields in the output from this command.

Related Commands

Command

Description

show ephone-dn

Displays status and information for a Cisco IP phone destination number or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn summary

To display brief information about Cisco IP phone destination numbers or for extensions (ephone-dns) in a Cisco Unified CallManager Express (Cisco Unified CME) or a Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) environment, use the show ephone-dn summary command in privileged EXEC mode.

show ephone-dn summary

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.1(5)YD

Cisco CME 1.0 Cisco SRST 1.0

This command was introduced.

12.2(8)T

Cisco CME 2.0 Cisco SRST 2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

Examples

The following is example output from the show ephone-dn summary:

Router# show ephone-dn summary
PORT     DN STATE    CODEC    VAD VTSP STATE            VPM STATE
======== ==========  ======== === ===================== =========
50/0/1   DOWN        -         -  -                     EFXS_ONHOOK             
 
50/0/2   DOWN        -         -  -                     EFXS_ONHOOK             
 
50/0/3   DOWN        -         -  -                     EFXS_ONHOOK             
 
50/0/4   INVALID     -         -  -                     EFXS_INIT               
 
50/0/5   INVALID     -         -  -                     EFXS_INIT               
 
50/0/6   INVALID     -         -  -                     EFXS_INIT 

The following table describes significant fields in the output from this command.

Table 20 show ephone-dn summary Field Descriptions

Field

Description

CODEC

Type of codec.

DN STATE

Status of the ephone-dn.

EFXS

Voice port type.

PORT

Port number (virtual) for this interface. The number that follows the last slash in the port number is the ephone-dn tag. For example, if the port number is 50/0/1, the dn-tag is 1.

VAD

Voice activity detection status.

VPM STATE

State indication for the voice port module (VPM) software component.

VTSP STATE

State indication for the voice telephony service provider (VTSP) software component.

Related Commands

Command

Description

show ephone-dn

Displays status and information for a Cisco IP phone destination number or for extensions (ephone-dns) in a Cisco Unified CME or a Cisco Unified SRST environment.

show ephone-dn whisper

To display information about whisper intercom ephone-dns that have been created in Cisco Unified CME, use the show ephone-dn whisper command in privileged EXEC mode.

show ephone-dn whisper

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(22)YB

Cisco Unified CME 7.1

This command was introduced.

12.4(24)T

Cisco Unified CME 7.1

This command was integrated into Cisco IOS Release 12.4(24)T.

Examples

The following is sample output from the show ephone-dn whisper command showing an active whisper intercom call between extension 6001 and 6002:

Router# show ephone-dn whisper
 
DN        DN NUMBER     LABEL         SPEED DIAL    DN STATE       PHONE         
==        =========     =====         ==========    ========       =====         
101       8881          wi_8881       -               IDLE         35 w36 
102       8882          -             -               IDLE         36 
103       8883          wi_8883       -               IDLE         m35 38 
104       8884          wi_8884       -               IDLE         38 
105       8885          wi_8885_sd_8888882            IDLE         
106       8886          wi_8886_sd_8888883            IDLE         36 
107       8887          -             8888            IDLE         35 
108       8888          Mary_sd_Peter 8887            IDLE         36 
109       8889          -             -               IDLE         
110       8890          wi_8890       -               IDLE         
111       4441          4441_wi_sd_4444442            IDLE         
112       4442          wi_4442       -               IDLE         
113       4443          -             -               IDLE         
114       4444          4444_sd-8882  8882            IDLE         
141       5551          -             -               IDLE         
142       5552          -             -               IDLE         
143       5553          -             -               IDLE         
144       5554          -             -               IDLE         
145       5555          -             -               IDLE         
161       6001          -             6002            WHISPER      1 
162       6002          -             6001            WHISPER      2 
163       6003          -             6001            IDLE         
164       6004          -             6002            IDLE         
166       6006          -             6003            IDLE         
167       6007          -             6003            IDLE         
168       6008          -             6002            IDLE         
169       6009          -             6006            IDLE 
 

The following table describes the significant fields in the output from this command in alphabetical order.

Table 21 show ephone-dn whisper Field Descriptions

Field

Description

DN

Directory number tag.

DN Number

Extension or telephone number assigned to directory number.

Label

Text string that identifies the whisper intercom line.

Speed Dial

Whisper intercom number to speed dial.

DN State

State of the directory number, either Idle or Busy.

Phone

Ephone that the directory number is assigned to.

Related Commands

Command

Description

debug ephone whisper-intercom

Displays debugging messages for the Whisper Intercom feature.

show ephone-dn

Displays status and configuration information for phone extensions (ephone-dns) in Cisco Unified CME.

whisper-intercom

Enables the Whisper Intercom feature on a directory number.

show ephone-hunt

To display ephone-hunt configuration information and current status and statistics information, use the show ephone-hunt command in privileged EXEC mode.

show ephone-hunt [ tag | summary ]

Syntax Description

tag

(Optional) Hunt-group number that was used to identify a hunt group in the ephone-hunt command. Range is 1 to 100.

summary

(Optional) Displays hunt group configuration information.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco CME 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

The show ephone-hunt and show ephone-hunt summary commands display information for peer, sequential, and last-idle ephone hunt groups. Using the tag argument outputs data for a specific ephone hunt group.

The output is dependent on call activity. If there is no activity, no data is displayed.

Examples

The following examples are contained in this section:

Examples

The following is a sample output from the show ephone-hunt command when no argument or keyword has been entered. The sample contains information for a peer hunt group, a sequential hunt group, and a longest-idle hunt group. See the table for descriptions of significant fields in the output.

Router# show ephone-hunt
Group 1
    type: peer
    pilot number: 450, peer-tag 20123
    list of numbers:
        451, aux-number A450A0900, # peers 5, logout 0, down 1
            peer-tag  dn-tag  rna  login/logout  up/down
             [20122     42     0       login      up  ]
             [20121     41     0       login      up  ]
             [20120     40     0       login      up  ]
             [20119     30     0       login      up  ]
             [20118     29     0       login      down]
        452, aux-number A450A0901, # peers 4, logout 0, down 0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20127     45     0       login      up  ]
             [20126     44     0       login      up  ]
             [20125     43     0       login      up  ]
             [20124     31     0       login      up  ]
        453, aux-number A450A0902, # peers 4, logout 0, down 0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20131     48     0       login      up  ]
             [20130     47     0       login      up  ]
             [20129     46     0       login      up  ]
             [20128     32     0       login      up  ]
        477, aux-number A450A0903, # peers 1, logout 0, down 0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20132     499    0       login      up  ]
    preference: 0
    members initial state: logout
    preference (sec): 7
    timeout: 3, 3, 3, 3
    max timeout : 10
    hops: 4
    next-to-pick: 1
    E.164 register: yes
    auto logout: no
    stat collect: no
Group 2
    type: sequential
    pilot number: 601, peer-tag 20098
    list of numbers:
        123, aux-number A601A0200, # peers 1, logout 0, down 0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20097     56     0       login      up  ]
        622, aux-number A601A0201, # peers 3, logout 0, down 0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20101     112    0       login      up  ]
             [20100     111    0       login      up  ]
             [20099     110    0       login      up  ]
        623, aux-number A601A0202, # peers 3, logout 0, down 0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20104     122    0       login      up  ]
             [20103     121    0       login      up  ]
             [20102     120    0       login      up  ]
        *, aux-number A601A0203, # peers 1, logout 0, down 1
            peer-tag  dn-tag  rna  login/logout  up/down
             [20105     0      0       -          down]
        *, aux-number A601A0204, # peers 1, logout 0, down 1
            peer-tag  dn-tag  rna  login/logout  up/down
             [20106     0      0       -          down]
    final number: 5255348
    preference: 0
    members initial state: logout
    preference (sec): 9
    timeout: 5, 5, 5, 5, 5
    max timeout : 40
    fwd-final: orig-phone
    E.164 register: yes
    auto logout: no
    stat collect: no
Group 3
    type: longest-idle
    pilot number: 100, peer-tag 20142
    list of numbers:
        101, aux-number A100A9700, # peers 3, logout 0, down 3
            on-hook time stamp 7616, off-hook agents=0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20141     132    0       login      down]
             [20140     131    0       login      down]
             [20139     130    0       login      down]
        *, aux-number A100A9701, # peers 1, logout 0, down 1
            on-hook time stamp 7616, off-hook agents=0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20143     0      0       -          down]
        102, aux-number A100A9702, # peers 2, logout 0, down 2
            on-hook time stamp 7616, off-hook agents=0
            peer-tag  dn-tag  rna  login/logout  up/down
             [20145     142    0       login      down]
             [20144     141    0       login      down]
    all agents down!
    preference: 0
    members initial state: logout
    preference (sec): 7
    timeout: 100, 100, 100
    hops: 0
    E.164 register: yes
    auto logout: no
    stat collect: no

Examples

The following example shows a summary output. See the table for descriptions of significant fields in the output.

Router# show ephone-hunt summary
Group 1
    type: peer
    pilot number: 5000
    list of numbers:
       5001
       5002
       5003
       5004
       5005
    final number: 5006
    preference: 0
    members initial state: logout
    timeout: 180
    hops: 2
    E.164 register: yes
Group 2
    type: sequential
    pilot number: 6000
    list of numbers:
       5005
       5004
       5003
       5002
       5001
    final number: 5007
    preference: 5
    members initial state: logout
    timeout: 3
    E.164 register: no

Examples

A portion of the show ephone-hunt command output displays the ready and not-ready agent status of extensions in hunt groups. An extension that is ready is available to receive hunt-group calls. An extension that is in not-ready status blocks hunt-group calls. An agent toggles an extension from ready to not ready and back to ready using the HLog soft key or a FAC.

The following examples display some output that reports different agent status not-ready conditions within a hunt group. In the hunt group used for these examples, there are four users: agent1 and agent4 share extension 8001, agent2 is on extension 8002, and agent3 is on extension 8003.

In the show ephone-hunt output, “logout 0” means that all instances of the extension are in ready status. Any number greater than zero next to “logout’ indicates that at least one ephone using the extension has activated not-ready status.

If agent1 is in not-ready status, the show ephone-hunt command will display the following output. The logout value for extension 8001 is 1 because one phone is in not-ready status.

Router# show ephone-hunt
.
.
.
list of numbers:
 8001, aux-number A8000A100, # peers 2, logout 1 ...
 8002, aux-number A8000A101, # peers 1, logout 0...
 8003, aux-number A8000A102, # peers 1, logout 0...
.

If agent1 and agent2 place their phones in not-ready status, the show ephone-hunt command will display the following output:

Router# show ephone-hunt
.
.
.
list of numbers:
    8001, aux-number A8000A100, # peers 2, logout 1...
    8002, aux-number A8000A101, # peers 1, logout 1...
    8003, aux-number A8000A102, # peers 1, logout 0...

If all agents place their phones in not-ready status, the show ephone-hunt command displays the following output. Note that the logout value of 2 for extension 8001 indicates that both ephone-dns with that extension number (agent1 and agent4) are in not-ready status.

Router# show ephone-hunt
.
.
.
list of numbers:
   8001, aux-number A8000A100, # peers 2, logout 2...
   8002, aux-number A8000A101, # peers 1, logout 1...
   8003, aux-number A8000A102, # peers 1, logout 1...
all agents logout!

Examples

The show ephone-hunt command displays the parameters that have been set using the auto logout command, which is used for the Automatic Agent Status Not-Ready feature. The table shows the possible values of the auto logout field. describes other fields in the output.

Router# show ephone-hunt 1
Group 1
   type:sequential
   pilot number:8888, peer-tag 20029
   list of numbers:
       8001, aux-number A8888A000, # peers 1, logout 0, down 0
           peer-tag:dn-tag [ 20028:1]
       8003, aux-number A8888A001, # peers 1, logout 0, down 0
           peer-tag:dn-tag [ 20030:3]
   preference:0
   members initial state: logout
   preference (sec):9
   timeout:5
   E.164 register:yes
   auto logout:no
   stat collect:yes
Table 22 show ephone-hunt Auto Logout Examples

show ephone-hunt Output

Description

auto logout Command

auto logout: no

The Automatic Agent Status Not-Ready feature is disabled. This is also the default if this command is not used.

no auto logout
auto logout: 1 type: both

The Automatic Agent Status Not-Ready feature is enabled and no options have been used with the auto logout command. The number of unanswered calls is 1 and the command applies to both static and dynamic hunt group members by default.

auto logout
 
auto logout: 2 type: both

Two unanswered calls will be sent to a hunt group agent before the agent’s status is automatically changed to not ready. The command applies to both static and dynamic hunt group members by default.

auto logout 2
auto logout: 3 type: static

Three unanswered calls will be sent to a hunt group agent before the agent’s status is automatically changed to not ready. The command applies to static hunt group members only.

auto logout 3 static

The table describes significant fields shown in show ephone-hunt command displays.

Table 23 show ephone-hunt Field Descriptions

Field

Description

auto logout

Indicates whether the Automatic Agent Status Not-Ready feature has been enabled. See the table.

aux-number

Auxiliary number used to generate dial peers for a hunt group. This number is generated by the list command.

description

Description string entered for the ephone hunt group. This value is set using the description (ephone-hunt) command.

dn-tag

Directory number (DN) sequence number.

E.164 register

Displays whether a pilot number registers with an H.323 gatekeeper. This value is set by the no-reg command.

final number

Last number in the ephone-hunt group, after which a call is no longer redirected. This value is set by the final command.

fwd-final

Final destination of an unanswered call that has been transferred into a hunt group: orig-phone means calls are returned to the transferring phone, and final means calls are sent to the final number specified in the configuration. This value is set by the fwd-final command.

hops

Number of hops before a call proceeds to the final number. This value is set by the hops command.

list of numbers

Extension numbers that are group members of the specified ephone hunt group. This value is set by the list command.

login/logout

Ready status of the agent: login means ready and accepting calls, and logout means not-ready and blocking hunt-group calls.

logout

Number of agents in the not-ready state (not accepting hunt-group calls).

max timeout

Maximum combined timeout for the no-answer periods for all ephone-dns in the ephone-hunt list. This value is set by the max-timeout command.

members initial state: logout/login

Sets all static members initial state to logout.

next-to-pick

(Peer hunt groups only) List number of the agent whose phone will ring when the next call comes in to the hunt group. (For example, if the order of agents in the list command is 451, 452, 453, 454, the list number 2 represents extension 452.)

off-hook agents

Number of agents who are currently off-hook.

on-hook time stamp

(Longest-idle hunt groups only) The last on-hook time of the agent, which is used to determine which agent to ring next time.

peers

Displays the number of ephone-dn dial peers.

peer-tag

Dial-peer sequence number.

pilot number

Number that callers dial to reach the ephone hunt group.

preference

Preference order set by the preference (ephone-hunt) command for the primary pilot number.

preference (sec)

Preference order set by the preference (ephone-hunt) command for the secondary pilot number.

rna

Number of unanswered hunt group calls (ring-no-answer) by this agent, used for the Automatic Agent Status Not-Ready feature.

stat collect

Indicates whether statistic are being Cisco Unified CME B-ACD data is being collected. See the statistics collect command.

timeout

Number of seconds after which a call that is not answered at one number is redirected to the next number in the hunt-group list. Multiple values in this field refer to the timeouts for the hops between ephone-dns in a hunt group as they appear in the list command. This value is set by the timeout command.

type

Type of ephone hunt group: longest-idle, peer, or sequential.

up/down

Dial peer is up or down.

Related Commands

Command

Description

auto logout

Enables automatic change of agent status to not-ready after a specified number of hunt-group calls are not answered.

ephone-hunt

Enters ephone-hunt configuration mode to create a hunt group for use in a Cisco Unified CME system.

hunt-group logout

Enables separate handling of DND and HLog functionality for hunt-group agents and the display of an HLog soft key on phones.

members logout

Sets all static members initial state to logout.

show ephone-hunt statistics

Displays hunt group call statistics.

show ephone-hunt statistics

To display ephone-hunt statistics information, use the show ephone-hunt statistics command in privileged EXEC mode.

show ephone-hunt tag statistics { last hours hours | start day time [ to day time ] }

Syntax Description

tag

Hunt-tag number that was used to identify a hunt group in an ephone-hunt command. Range is 1 to 100.

last

Displays information for the previous number of specified hours, counting backward from the current hour. Range is 1 to 167.

hours hours

Number of hours for which to display call statistics.

start

Defines the start of a period for which to display call statistics. Default duration is one hour.

day

Day of week. Use sun, mon, tue, wed, thu, fri, or sat.

time

Hour of day. Range is 0 to 23.

to

(Optional) Defines the stop time for display of call statistics.

Command Modes


Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.3(11)T

Cisco CME 3.2

This command was introduced.

12.4(4)XC

Cisco Unified CME 4.0

Call hold statistics were added.

12.4(9)T

Cisco Unified CME 4.0

Call hold statistics were integrated into Cisco IOS Release 12.4(9)T.

15.2(2)T

Cisco Unified CME 9.0

This command was modified to add the following fields: Calls handoff to IOS, Average time to handoff, Longest time to handoff, and Number of error calls.

Usage Guidelines

The show ephone-hunt statistics last and show ephone-hunt statistics commands provide expanded information regarding extension (list of numbers) and pilot numbers.

The output is dependent on call activity. If there is no activity, no data is displayed.

If your Cisco Unified CME system is configured with the basic automatic call distribution (B-ACD) and auto-attendant service, you can enable the collection of call statistics per ephone hunt group with the statistics collect command. Additional data is displayed for all agents combined and for individual agents. The additional data includes statistics such as: the number of calls received, the amount of time the calls waited to be answered, and the amount of time the calls spent on hold or in a queue.

The statistics collect command can be used to obtain other call statistics, such as direct calls to hunt group pilot numbers. For more information, see the “ Cisco Unified CME Basic Automatic Call Distribution and Auto-Attendant Service ” chapter in the Cisco Unified CME B-ACD and TCL Call-Handling Applications guide.

Once you have enabled statistics collection, you can use the show ephone-hunt statistics command to display call statistics, or you can use the hunt-group report every hours and hunt-group report url commands to transfer the statistics to files using TFTP.


Note


On the day that daylight saving time adjusts the time back by one hour at 2 a.m. each year, the original 1 a.m. to 2 a.m. statistics for that day are lost because they are overwritten by the new 1 a.m. to 2 a.m. statistics.

Examples

The following is a sample output that displays call statistics for the past hour for hunt group 2, which is associated with a Cisco Unified CME B-ACD service:

Router# show ephone-hunt 2 stat last 1 h
Thu 02:00 - 03:00
    Max Agents: 3
    Min Agents: 3
    Total Calls: 9
    Answered Calls: 7
    Abandoned Calls: 2
    Average Time to Answer (secs): 6
    Longest Time to Answer (secs): 13
    Average Time in Call (secs): 75
    Longest Time in Call (secs): 161
    Average Time before Abandon (secs): 8
    Calls on Hold: 2
    Average Time in Hold (secs): 16
    Longest Time in Hold (secs): 21
    Per agent statistics:
      Agent: 8004
        From Direct Call:
          Total Calls Answered : 3:
          Average Time in Call (secs) : 70
          Longest Time in Call (secs) : 150
          Total Calls on Hold : 1:
          Average Hold Time (secs) : 21
          Longest Hold Time (secs) : 21
        From Queue:
          Total Calls Answered : 3
          Average Time in Call (secs) : 55
          Longest Time in Call (secs) : 78
          Total Calls on Hold : 2:
          Average Hold Time (secs) : 19
          Longest Hold Time (secs) : 26
      Agent: 8006
        From Direct Call:
          Total Calls Answered : 3:
          Average Time in Call (secs) : 51
          Longest Time in Call (secs) : 118
          Total Calls on Hold : 1:
          Average Hold Time (secs) : 11
          Longest Hold Time (secs) : 11
        From Queue:
          Total Calls Answered : 1
          Average Time in Call (secs) : 4
          Longest Time in Call (secs) : 4
      Agent: 8044
        From Direct Call:
          Total Calls Answered : 1:
          Average Time in Call (secs) : 161
          Longest Time in Call (secs) : 161
        From Queue:
          Total Calls Answered : 1
          Average Time in Call (secs) : 658
          Longest Time in Call (secs) : 658
Queue related statistics:
      Total calls presented to the queue:  5
      Calls handoff to IOS: 2
      Number of calls in the queue: 1
      Average time to handoff (secs):  2
      Longest time to handoff (secs):  3
      Number of abandoned calls:  0
      Average time before abandon (secs):  0
      Calls forwarded to voice mail:  0
      Calls answered by voice mail:  0
Number of error calls: 0

The following is a sample output from the show ephone-hunt statistics command. The output focuses on queue-related statistics.

Queue related statistics:
      Total calls presented to the queue: 8
      Calls handoff to IOS: 3
Number of calls in the queue: 1
      Average time to handoff (secs): 10
      Longest time to handoff (secs): 15
Number of abandoned calls: 4
      Average time before abandon (secs): 7
      Calls forwarded to voice mail: 0
      Calls answered by voice mail: 0
      Number of error calls: 0

The table describes the significant fields shown in the output of the show ephone-hunt statistics command, in alphabetical order.

Table 24 show ephone-hunt statistics Field Descriptions

Field

Description

Abandoned calls

Total number of calls abandoned by hunt group agents. This does not include calls going to the final number.

Answered call

Total number of calls answered by hunt group agents.

Average time before abandon (secs)

Average length of time that unanswered calls waited before hanging up.

Average hold time (secs)

Average length of time that calls waited on hold for this agent.

Average time in call (secs)

Average length of time that unanswered calls waited before going to an agent.

Average time in hold (secs)

Average length of time that calls were kept on hold for all agents.

Average time to answer (secs)

Average length of time that all calls to Cisco Unified CME B-ACD waited before being answered.

Average time to handoff (secs)

Average length of time before a call was handed off to IOS.

Calls answered by voice mail

Total number of calls to Cisco Unified CME B-ACD that were answered by voice mail.

Calls exited the queue

Total number of calls to Cisco Unified CME B-ACD that exited queues.

Calls forwarded to voice mail

Total number of calls to Cisco Unified CME B-ACD that were forwarded to voice mail.

Calls handoff to IOS

Total number of calls handed off to IOS.

Calls on hold

Total number of calls that were placed on hold.

Longest hold time (secs)

Longest length of time that a call to this agent spent between being placed on hold and being picked up.

Longest time in call (secs)

Longest length of time in which calls to Cisco Unified CME B-ACD went to an agent and waited in a call queue.

Longest time in hold (secs)

Longest length of time that a call spent between being placed on hold and being picked up by agents.

Longest time to answer (secs)

Longest length of time before calls to Cisco Unified CME B-ACD were answered.

Longest time to handoff (secs)

Longest length of time before a call was handed off to IOS.

Max agent

Maximum number of hunt group agents.

Min agent

Minimum number of hunt group agents.

Number of abandoned calls:

Total number of calls to Cisco Unified CME B-ACD that hung up before being answered.

Number of error calls

Total number of misdialed calls.

Total calls answered

Total number of calls to Cisco Unified CME B-ACD that were answered by an agent.

Total calls on hold

Total number of calls that were on hold for this agent.

Total calls presented to the queue

Total number of calls made to Cisco Unified CME B-ACD.

Total calls

Total number of direct calls made to the hunt group.


Note


From Cisco Unified CME Release 10.5 onwards, abandoned calls will not include the calls going to the final number. However, the total calls includes calls going to the final number. Use the formula " Final Calls= Total Calls - Answered Calls - Abandoned Calls" , to calculate the calls going to the final number.


Related Commands

Command

Description

ephone-hunt

Enters ephone-hunt configuration mode to create a hunt group for use in a Cisco Unified CME system.

hunt-group report every hours

Sets the hourly interval at which Cisco Unified CME B-ACD call statistics are automatically transferred to a file.

hunt-group report url

Sets filename parameters and the URL path where Cisco Unified CME B-ACD call statistics are to be sent using TFTP.

statistics collect

Enables the collection of call statistics for an ephone hunt group.

show fb-its-log

To display information about the Cisco CallManager Express (Cisco CME) eXtensible Markup Language (XML) application program interface (API) configuration, statistics on XML API queries, and the XML API event logs, use the show fb-its-log command in privileged EXEC mode.

show fb-its-log [summary]

Syntax Description

summary

(Optional) Displays only the XML API configuration and the statistics for queries and logs, and not the logs themselves.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.2(15)ZJ

3.0

This command was introduced.

12.3(4)T

3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Examples

The following is sample output from the show fb-its-log summary command:

Router# show fb-its-log summary
IP Keyswitch Logs:(21:11:30 UTC Wed Jul 1 2003)
  ---- Current Period ---
    extension events:4
    device events: 3
    overwrites:0
    missed:0
    deleted:0
 ---- History ------
    overwrites:0
    missed:0
    deleted:8
---- Threads ----
    max xml threads:2
    current thread:0
    read in process:FALSE

The following is sample output from the show fb-its-log command:

Router# show fb-its-log
IP Keyswitch Logs:(21:11:30 UTC Wed Jul 1 2003)
  ---- Current Period ---
    extension events:4
    device events: 3
    overwrites:0
    missed:0
    deleted:0
 ---- History ------
    overwrites:0
    missed:0
    deleted:8
---- Threads ----
    max xml threads:2
    cuttent thread:0
    read in process:FALSE
1  Time:21:11:06 UTC Wed Jul 1 2003
    Event:DN 1[2001] goes down
2  Time:21:11:06 UTC Wed Jul 1 2003
    Event:DN 2[2003] goes down
3  Time:21:11:06 UTC Wed Jul 1 2003
    Event:IP Phone 1[SEP003094C3F96A] unregistered
4  Time:21:11:06 UTC Wed Jul 1 2003
    Event:IP Phone 1[SEP003094C3F96A] unregistered
5  Time:21:11:54 UTC Wed Jul 2003
    Event:IP Phone 1[SEP003094C3F96A] registered
6  Time:21:11:57 UTC Wed Jul 2003
    Event:DN 1[2001] goes up
7  Time:21:11:57 UTC Wed Jul 2003
    Event:DN 2[2003] goes up

The following table describes the significant fields in this output.

Table 25 show fb-its-log Field Descriptions

Field

Description

Current Period

The time between the last retain-timer-triggered cleanup to the next cleanup.

extension events

Events related to extensions that have been captured in the internal buffer.

device events

Events related to devices that have been captured in the internal buffer.

overwrites

Events that are written over previously recorded events in the buffer. Overwrites occur when the internal buffer size is too small; new events overwrite old ones. The internal buffer size is set using the max-size keyword in the log table command.

missed

Events that happen too quickly for the system to record.

deleted

Events removed from the internal buffer.

History

Information since the last system restart.

Threads

Current number of threads configured in the system.

max xml threads

Maximum number of concurrent XML threads allowed.

current thread

XML API query thread.

read in process

TRUE indicates that the xml-test.html file is being read now. FALSE indicates that the file is not being read.

UTC

Coordinated Universal Time, which is used by the system clock on the Cisco CME router.

Related Commands

Command

Description

log table

Sets the maximum size of the table used to capture phone events used for the Cisco CME XML API.

show ip address trusted list

To display a list of trusted ip addresses, use the show ip address trusted list command in privileged EXEC mode.

show ip address trusted list

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(2)T

Cisco Unified CME 8.1

This command was introduced.

Usage Guidelines

Use this command to display a list of trusted IP addresses.

Examples

The following is a sample output from this command displaying all statistical information:

Router #show ip address trusted list
IP Address Trusted Authentication
 Administration State: UP
 Operation State:      UP
IP Address Trusted Call Block Cause: call-reject (21)
VoIP Dial-peer IPv4 Session Targets:
Peer Tag        Oper State      Session Target
--------        ----------      --------------
11              DOWN            ipv4:1.3.45.1
1               UP              ipv4:1.3.45.1
IP Address Trusted List:
 ipv4 172.19.245.1
 ipv4 172.19.247.1
 ipv4 172.19.243.1
 ipv4 171.19.245.1
 ipv4 171.19.10.1

Related Commands

Command

Description

ip address trusted list

Allows to add a list of trusted IP addresses.

show presence global

To display configuration information about the presence service, use the show presence global command in user EXEC or privileged EXEC mode.

show presence global

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Release

Modification

12.4(11)XJ

This command was introduced.

12.4(15)T

This command was integrated into Cisco IOS Release 12.4(15)T.

Usage Guidelines

This command displays the configuration settings for presence.

Examples

The following example displays output from the show subscription global:

Router# show subscription global
Presence Global Configuration Information:
=============================================
Presence feature enable            : TRUE
Presence allow external watchers   : FALSE
Presence max subscription allowed  : 100
Presence number of subscriptions   : 0
Presence allow external subscribe  : FALSE
Presence call list enable          : TRUE
Presence server IP address         : 0.0.0.0
Presence sccp blfsd retry interval : 60
Presence sccp blfsd retry limit    : 10
Presence router mode               : CME mode

The table describes the significant fields shown in the display.

Table 26 show subscription global Field Descriptions

Field

Description

Presence feature enable

Indicates whether presence is enabled on the router with the presence command.

Presence allow external watchers

Indicates whether internal presentities can be watched by external watchers, as set by the watcher all

Presence max subscription allowed

Maximum number of presence subscriptions allowed by the max-subscription command.

Presence number of subscriptions

Current number of active presence subscriptions.

Presence allow external subscribe

Indicates whether internal watchers are allowed to subscribe to status notifications from external presentities, as set by the allow subscribe command.

Presence call list enable

Indicates whether the Busy Lamp Field (BLF) call-list feature is enabled with the presence call-list command.

Presence server IP address

Displays the IP address of an external presence server defined with the server command.

Presence sccp blfsd retry interval

Retry timeout, in seconds, for BLF speed-dial numbers on SCCP phones set by the sccp blf-speed-dial retry interval command.

Presence sccp blfsd retry limit

Maximum number of retries allowed for BLF speed-dial numbers on SCCP phones set by the sccp blf-speed-dial retry interval command.

Presence router mode

Indicates whether the configuration mode is set to Cisco Unified CME or Cisco Unified SRST by the mode command.

Related Commands

Command

Description

allow watch

Allows a directory number on a phone registered to Cisco Unified CME to be watched in a presence service.

allow subscribe

Allows internal watchers to monitor external presence entities (directory numbers).

debug presence

Displays debugging information about the presence service.

presence enable

Allows the router to accept incoming presence requests.

server

Specifies the IP address of a presence server for sending presence requests from internal watchers to external presence entities.

show presence subscription

Displays information about active presence subscriptions.

watcher all

Allows external watchers to monitor internal presence entities (directory numbers).

show presence subscription

To display information about active presence subscriptions, use the show presence subscription command in user EXEC or privileged EXEC mode.

show presence subscription [ details | presentity telephone-number | subid subscription-id | summary ]

Syntax Description

details

(Optional) Displays detailed information about presentities, watchers, and presence subscriptions.

presentity telephone-number

(Optional) Displays information on the presentity specified by the destination telephone number.

subid subscription-id

(Optional) Displays information for the specific subscription ID.

summary

(Optional) Displays summary information about active subscription requests.

Command Default

Information for all active presence subscriptions is displayed.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Release

Modification

12.4(11)XJ

This command was introduced.

12.4(15)T

This command was integrated into Cisco IOS Release 12.4(15)T.

12.4(24)T

This command was integrated into Cisco IOS Release 12.4(24)T.

Usage Guidelines

This command displays details about the currently active presence subscriptions

Examples

The following is sample output from the show presence subscription details command:

Presence Active Subscription Records Details:
=============================================
 
Subscription ID         : 1
  Watcher               : 6002@10.4.171.60
  Presentity            : 6005@10.4.171.34
  Expires               : 3600 seconds
  Subscription Duration : 1751 seconds
  line status           : idle 
  watcher type          : local 
  presentity type       : local 
  Watcher phone type    : SIP Phone
  subscription type     : Incoming Indication
  retry limit           : 0
  sibling subID         : 0
  sdb                   : 0
  dp                    : 6555346C
  watcher dial peer tag : 40001
  number of presentity  : 1
 
Subscription ID         : 2
  Watcher               : 6002@10.4.171.60
 
Presence Active Subscription Records:
=============================================
 
Subscription ID         : 30
  Watcher               : 4085550103@10.4.171.34
  Presentity            : 5001@10.4.171.20
  Expires               : 3600 seconds
  line status           : idle 
  watcher type          : local 
  presentity type       : remote 
  Watcher phone type    : SCCP [BLF Call List]
  subscription type     : Outgoing Request
  retry limit           : 0
  sibling subID         : 23
  sdb                   : 0
  dp                    : 0
  watcher dial peer tag : 0
 

The following is sample output from the show presence subscription summary command:

Router# show presence subscription summary
 
Presence Active Subscription Records Summary: 15 subscription
Watcher                  Presentity               SubID  Expires SibID  Status
======================== ======================== ====== ======= ====== ======
6002@10.4.171.60         6005@10.4.171.34          1     3600    0      idle
6005@10.4.171.81         6002@10.4.171.34          6     3600    0      idle
6005@10.4.171.81         6003@10.4.171.34          8     3600    0      idle
6005@10.4.171.81         6002@10.4.171.34          9     3600    0      idle
6005@10.4.171.81         6003@10.4.171.34          10    3600    0      idle
6005@10.4.171.81         6001@10.4.171.34          12    3600    0      idle
6001@10.4.171.61         6003@10.4.171.34          15    3600    0      idle 
6001@10.4.171.61         6002@10.4.171.34          17    3600    0      idle 
6003@10.4.171.59         6003@10.4.171.34          19    3600    0      idle 
6003@10.4.171.59         6002@10.4.171.34          21    3600    0      idle 
6003@10.4.171.59         5001@10.4.171.34          23    3600    24     idle 
6002@10.4.171.60         6003@10.4.171.34          121   3600    0      idle 
6002@10.4.171.60         5002@10.4.171.34          128   3600    129    idle 
6005@10.4.171.81         1001@10.4.171.34          130   3600    131    busy 
6005@10.4.171.81         7005@10.4.171.34          132   3600    133    idle 
 

The following is sample output from the show presence subscription summary command showing that device-based BLF monitoring is enabled on two phones.

Watcher                    Presentity               SubID  Expires SibID  Status
========================== ======================== ====== ======= ====== ======
D 2036@10.6.2.6            2038@10.6.2.254          33     3600    0      idle                     
  2036@10.6.2.6            2038@10.6.2.254          35     3600    0      idle                     
D 2036@10.6.2.6            8883@10.6.2.254          37     3600    0      unknown                  
 

The following is sample output from the show presence subscription subid command:

Router# show presence subscription subid 133
 
Presence Active Subscription Records:
=============================================
 
Subscription ID         : 133
  Watcher               : 6005@10.4.171.34
  Presentity            : 7005@10.4.171.20
  Expires               : 3600 seconds
  line status           : idle 
  watcher type          : local 
  presentity type       : remote 
  Watcher phone type    : SIP Phone
  subscription type     : Outgoing Request
  retry limit           : 0
  sibling subID         : 132
  sdb                   : 0
  dp                    : 0
  watcher dial peer tag : 0
 

The following table describes the significant fields shown in the display.

Table 27 show presence subscription Field Descriptions

Field

Description

Watcher

IP address of the watcher.

Presentity

IP address of the presentity.

Expires

Number of seconds until the subscription expires. Default is 3600.

line status

Status of the line:

  • Idle—Line is not being used.
  • In-use—User is on the line, whether or not this line can accept a new call.
  • Unknown—Phone is unregistered or this line is not allowed to be watched.

watcher type

Whether the watcher is local or remote.

presentity type

Whether the presentity is local or remote.

Watcher phone type

Type of phone, either SCCP or SIP.

subscription type

The type of presence subscription, either incoming or outgoing.

retry limit

Maximum number of times the router attempts to subscribe for the line status of an external SCCP phone when either the presentity does not exist or the router receives a terminated NOTIFY from the external presence server. Set with the sccp blf-speed-dial retry-interval command.

sibling subID

Sibling subscription ID if presentity is remote. If value is 0, presentity is local.

sdb

Voice port of the presentity.

dp

Dial peer of the presentity.

watcher dial peer tag

Dial peer tag of the watcher device.

Related Commands

Command

Description

allow watch

Allows a directory number on a phone registered to Cisco Unified CME to be watched in a presence service.

blf-speed-dial

Enables BLF monitoring for a speed-dial number on a phone registered to Cisco Unified CME.

debug ephone blf

Displays debugging information for BLF presence features.

debug presence

Displays debugging information about the presence service.

presence

Enables presence service and enters presence configuration mode.

presence enable

Allows the router to accept incoming presence requests.

show presence global

Displays configuration information about the presence service.

show sdspfarm

To display the status of the configured digital signal processor (DSP) farms and transcoding streams, use the show sdspfarm command in privileged EXEC mode.

show sdspfarm { units | sessions { active | callID number | statistics | summary } }

Syntax Description

units

Displays the configured and registered DSP farms.

sessions

Displays the transcoding streams.

active

Displays all active sessions.

callID

Displays activities for a specific caller ID.

number

Displays caller ID number displayed by the show voip rtp connection command.

statistics

Displays session statistics.

summary

Displays summary information.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Products

Modification

12.3(11)T

Cisco CME 3.2

This command was introduced.

Examples

The following is sample output from the show sdspfarm units :

Router# show sdspfarm units
mtp-1 Device:MTP123456782012 TCP socket:[-1]  UNREGISTERED
actual_stream:0 max_stream 0 IP:0.0.0.0  0  Unknown 0 keepalive 0  
mtp-2 Device:MTP000a8aeaca80 TCP socket:[5]  REGISTERED
actual_stream:40 max_stream 40 IP:10.5.49.160  11001  MTP YOKO keepalive 12074  
Supported codec:G711Ulaw
                 G711Alaw
                 G729
                 G729a
                 G729b
                 G729ab
 max-mtps:2, max-streams:240, alloc-streams:40, act-streams:0
The following is sample output from the show sdspfarm sessions active 
:
Router# show sdspfarm sessions active
Stream-ID:3 mtp:2 1.5.49.160  20174  Local:2000 START  
 usage:MoH  (DN=3  , CH=1) FE=TRUE  
 codec:G729  duration:20 vad:0 peer Stream-ID:4 
Stream-ID:4 mtp:2 1.5.49.160  17072  Local:2000 START  
 usage:MoH  (DN=3  , CH=1) FE=FALSE 
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:3 

The following is sample output from the show sdspfarm sessions callID :

Router# show sdspfarm sessions callid 51M
Stream-ID:6, srcCall-ID:51, codec:G729AnnexA , dur:20ms, vad:0, dstCall-ID:52, confID:5, mtp:2^
Peer Stream-ID:5, srcCall-ID:52, codec:G711Ulaw64k , dur:20ms, vad:0, dstCall-ID:51, confID:5, mtp:2^
Router-2015# show sdspfarm sessions callid 52
Stream-ID:5, srcCall-ID:52, codec:G711Ulaw64k , dur:20ms, vad:0, dstCall-ID:51, confID:5, mtp:2
Peer Stream-ID:6, srcCall-ID:51, codec:G729AnnexA , dur:20ms, vad:0, dstCall-ID:52, confID:5, mtp:2

The following is sample output from the show sdspfarm sessions statistics :

Router# show sdspfarm sessions statistics
Stream-ID:1 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:1014 in-pak:0 discard:0
Stream-ID:2 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:3 mtp:2 10.5.49.160  20174  Local:2000START  MoH  (DN=3  , CH=1) FE=TRUE  
 codec:G729  duration:20 vad:0 peer Stream-ID:4 
 recv-pak:0 xmit-pak:0 out-pak:4780 in-pak:0 discard:0
Stream-ID:4 mtp:2 10.5.49.160  17072  Local:2000START  MoH  (DN=3  , CH=1) FE=FALSE 
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:3 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:5 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:6 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:7 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:8 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:9 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:10 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:11 mtp:2 0.0.0.0  0  Local:0IDLE                               
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:12 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:13 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:14 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:15 mtp:2 0.0.0.0  0  Local:0IDLE         
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:16 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:17 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:18 mtp:2 0.0.0.0  0  Local:0IDLE         
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:19 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:20 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:21 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:22 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:23 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:24 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:25 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:26 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:27 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:28 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:29 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:30 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:31 mtp:2 0.0.0.0  0  Local:0IDLE                                
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:32 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:33 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:34 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:35 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:36 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:37 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:38 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:39 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0
Stream-ID:40 mtp:2 0.0.0.0  0  Local:0IDLE        
 codec:G711Ulaw64k  duration:20 vad:0 peer Stream-ID:0 
 recv-pak:0 xmit-pak:0 out-pak:0 in-pak:0 discard:0

The following is sample output from the show sdspfarm sessions summary :

Router# show sdspfarm sessions summary
max-mtps:2, max-streams:240, alloc-streams:40, act-streams:2
  ID   MTP  State      CallID confID Usage                         Codec/Duration
==== ===== ====== =========== ====== ============================= ==============
1    2     IDLE   -1          0                                   G711Ulaw64k /20ms
2    2     IDLE   -1          0                                   G711Ulaw64k /20ms
3    2     START  -1          3      MoH  (DN=3  , CH=1) FE=TRUE  G729 /20ms
4    2     START  -1          3      MoH  (DN=3  , CH=1) FE=FALSE G711Ulaw64k /20ms
5    2     IDLE   -1          0                                   G711Ulaw64k /20ms
6    2     IDLE   -1          0                                   G711Ulaw64k /20ms
7    2     IDLE   -1          0                                   G711Ulaw64k /20ms
8    2     IDLE   -1          0                                   G711Ulaw64k /20ms
9    2     IDLE   -1          0                                   G711Ulaw64k /20ms
10   2     IDLE   -1          0                                   G711Ulaw64k /20ms
11   2     IDLE   -1          0                                   G711Ulaw64k /20ms
12   2     IDLE   -1          0                                   G711Ulaw64k /20ms
13   2     IDLE   -1          0                                   G711Ulaw64k /20ms
14   2     IDLE   -1          0                                   G711Ulaw64k /20ms
15   2     IDLE   -1          0                                   G711Ulaw64k /20ms
16   2     IDLE   -1          0                                   G711Ulaw64k /20ms
17   2     IDLE   -1          0                                   G711Ulaw64k /20ms
18   2     IDLE   -1          0                                   G711Ulaw64k /20ms
19   2     IDLE   -1          0                                   G711Ulaw64k /20ms
20   2     IDLE   -1          0                                   G711Ulaw64k /20ms
21   2     IDLE   -1          0                                   G711Ulaw64k /20ms
22   2     IDLE   -1          0                                   G711Ulaw64k /20ms
23   2     IDLE   -1          0                                   G711Ulaw64k /20ms
24   2     IDLE   -1          0                                   G711Ulaw64k /20ms
25   2     IDLE   -1          0                                   G711Ulaw64k /20ms
26   2     IDLE   -1          0                                   G711Ulaw64k /20ms
27   2     IDLE   -1          0                                   G711Ulaw64k /20ms
28   2     IDLE   -1          0                                   G711Ulaw64k /20ms
29   2     IDLE   -1          0                                   G711Ulaw64k /20ms
30   2     IDLE   -1          0                                   G711Ulaw64k /20ms
31   2     IDLE   -1          0                                   G711Ulaw64k /20ms
32   2     IDLE   -1          0                                   G711Ulaw64k /20ms
33   2     IDLE   -1          0                                   G711Ulaw64k /20ms
34   2     IDLE   -1          0                                   G711Ulaw64k /20ms
35   2     IDLE   -1          0                                   G711Ulaw64k /20ms
36   2     IDLE   -1          0                                   G711Ulaw64k /20ms
37   2     IDLE   -1          0                                   G711Ulaw64k /20ms
38   2     IDLE   -1          0                                   G711Ulaw64k /20ms
39   2     IDLE   -1          0                                   G711Ulaw64k /20ms
40   2     IDLE   -1          0                                   G711Ulaw64k /20ms

The following table describes the fields shown in the show sdspfarm display.

Table 28 show sdspfarm Field Descriptions

Field

Description

act-streams

Active streams that are currently involved in calls.

alloc-streams

Number of transcoding streams that are actually allocated to all DSP farms that are registered to Cisco CME.

callID

Caller ID that the active stream is in.

Codec

Codec in use.

confID

ConfID that is used to communicate with DSP farms.

discard

Number of packets that are discarded.

dstCall-ID

Caller ID of the destination IP call leg.

Duration or dur

Packet rates, in milliseconds.

ID

Transcoding stream sequence number in Cisco CME.

in-pak

Number of incoming packets from the source call leg.

Local

Local port for voice packets.

max-mtps

Maximum number of Message Transfer Parts (MTPs) that are currently allowed to register in Cisco CME.

max-streams

Maximum number of transcoding streams that are currently allowed in Cisco CME.

mtp or MTP

MTP sequence number where the transcoding stream is located.

out-pak

Number of outgoing packets sending to source call leg.

peer Stream-ID

Stream sequence number of the other stream paired in the same transcoding session. (Two transcoding streams make up a transcoding session).

recv-pak

Number of voice packets received from DSP farm.

srcCall-ID

Source caller ID of the source IP call leg.

State

Current state of the transcoding stream, could be IDLE, SEIZE, START, STOP, or END.

Stream-ID

Transcoding stream sequence number in Cisco CME.

TCP-socket

Socket number for DSP farm (similar to TCP socket for show ephone output).

usage

Current usage of the stream; for example, Ip-Ip (IP to IP transcoding), MOH (for MOH transcoding) and Conf (conference).

vad

Voice-activity detection (VAD) flag for the transcoding stream. It should always be 0 (False).

xmit-pak

Number of packets that are sent to DSP farm.

Related Commands

Command

Description

sdspfarm tag

Permits a DSP farm to be to registered to Cisco CME and be associated with an SCCP client interface’s MAC address.

sdspfarm transcode sessions

Specifies the maximum number of transcoding sessions allowed per Cisco CME router.

sdspfarm units

Specifies the maximum number of DSP farms that are allowed to be registered to Cisco CME.

show shared-line

To display information about the Session Initiation Protocol (SIP) shared lines, use the show shared-line command in user EXEC or privileged EXEC mode.

show shared-line { call | details | subscription | summary }

Syntax Description

call

Displays information about all active calls on shared lines.

details

Displays detailed information about each shared line.

subscription

Displays information for specific subscriptions to shared lines.

summary

Displays summary information about active subscriptions to shared lines.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Release

Modification

12.4(24)T

This command was introduced.

Examples

The following is sample output from the show shared-line call command:

Router# show shared-line call
Shared-Line active call info:
Shared-Line: '20141',  active calls: 3
Local User       Local Address                Remote User       Remote Address 	 CallID
==========       =====================        ===========       ===================== ====
20141            20141@10.6.0.2                20143             20143@10.10.0.1 	3168
 
20141            20141@10.6.0.1                Barge             20143@10.10.0.1 	3209
 
20141            20141@10.6.0.2                20141             20141@10.10.0.1 	3210

The following is sample output from the show shared-line details command:

Router# show shared-line details
Shared-Line info details:
 
Shared-Line: '20141',  subscribed users: 2,  max calls limit: 10
Index        Users                  sub_id         peer_tag        Status
=====        =====                  ======         ========        ======
  1          20141@10.6.0.1             5            40001           ACTIVE
  2          20141@10.6.0.2             6            40002           ACTIVE
Free call queue size: 7,   Active call queue size: 3
 
Message queue size: 20,   Event queue size: 64
 

The following is sample output from the show shared-line subscription command:

Router# show shared-line subscription
Shared-Line Subscription Info:
 
Subscriptions to: '20141',   total subscriptions: 2
SubID        Subscriber                   Expires         Sub-Status
=====        ==========                   =======         ==========
  5          20141@10.6.0.1                  3600          NOTIFY_ACKED
  6          20141@10.6.0.2                  3600          NOTIFY_ACKED
 

The following is sample output from the show shared-line summary command:

Router# show shared-line summary
Shared-Line info summary:
Shared-Line: '20141',  subscribed users: 2,  max calls limit: 10
 

The following table describes the significant fields shown in the displays.

Table 29 show shared-line Field Descriptions

Field

Description

Expires

Number of seconds until the subscription expires.

Local Address

IP address of the local phone involved in the shared line call.

Local User

Extension number of the shared line.

Remote Address

IP address of the remote phone involved in the shared line call.

Remote User

Extension of the remote phone involved in the shared line call.

SubID

Subscription ID.

Subscriber

Extension number of the shared line and the IP address of the phone subscriber.

Sub-Status

Status of the subscription.

Users

IP addresses of the phones using the shared line.

Related Commands

Command

Description

debug shared-line

Displays debugging information about SIP shared lines.

show telephony-service admin

To display information about the Cisco CallManager Express (Cisco CME) system administrator, use the show telephony-service admin command in user EXEC or privileged EXEC mode.

show telephony-service admin

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.2(2)XT

2.0

This command was introduced.

12.2(8)T

2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

Examples

The following is sample output from this command:

Router# show telephony-service admin
admin_username Admin
admin_password word
edit DN through Web: enabled.
edit TIME through Web: enabled.

The following table describes the significant fields in this output.

Table 30 show telephony-service admin Field Descriptions

Field

Description

admin_username

Username of system administrator.

admin_password

Password of system administrator.

edit DN through Web

Whether editing of extensions through the GUI has been enabled using the dn-webedit command.

edit TIME through Web

Whether changing the router time through the GUI has been enabled using the time-webedit command.

Related Commands

Command

Description

dn-webedit

Enables adding of extensions (ephone-dns) through the web interface.

time-webedit

Enables setting of time through the web interface.

show telephony-service all

To display detailed configuration for phones, voice ports, and dial peers in a Cisco Unified Communications Manager Express (Cisco Unified CME) system, use the show telephony-service all command in user EXEC or privileged EXEC mode.

show telephony-service all

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.1(5)YD

Cisco Unified CME 1.0

This command was introduced.

12.2(8)T

Cisco Unified CME 2.0

This command was integrated int Cisco IOS Release 12.2(8)T.

15.2(2)T

Cisco Unified CME 9.0

This command was modified to display the total number of data collected from both ephone and voice hunt groups.

Usage Guidelines

Use the show telephony-service all command to display the total number of ephone and voice hunt groups that have statistics collection turned on.

Examples

The following is a sample output from the show telephony-service all command:

Router# show telephony-service all
CONFIG
======
ip source-address 10.0.0.1 port 2000
max-ephones 24
max-dn 24
dialplan-pattern 1 408734....
voicemail 11111
transfer-pattern 510734....
keepalive 30
ephone-dn 1
number 5001
huntstop
ephone-dn 2
number 5002
huntstop
call-forward noan 5001 timeout 8
ephone-dn 3
number 5003
huntstop
ephone 1
mac-address 0030.94C3.37CB
type 0
button  1:1
speed-dial 1 5002
speed-dial 2 5003
cos 0
!
ephone 2
mac-address 0030.94C3.F96A
type 0
button  1:2 2:3 3:4
speed-dial 1 5004
speed-dial 2 5001
cos 0
!
voice-port 50/0/1
 station-id number 5001
!
voice-port 50/0/2
 station-id number 5002
 timeout ringing 8
!
dial-peer voice 20025 pots
 destination-pattern 5001
 huntstop
 port 50/0/1
dial-peer voice 20026 pots
 destination-pattern 5002
 huntstop
 call-forward noan 5001
 port 50/0/2
dial-peer voice 20027 pots
 destination-pattern 5003
 huntstop
 port 50/0/3

The following is a sample output from the show telephony-service all command. The output shows that call statistics are collected for 14 hunt groups, including 6 ephone and 8 voice hunt groups.

Router# show telephony-service all
CONFIG (Version=8.7)
=====================
Version 8.7
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html
protocol mode default
ip source-address 1.4.190.80 port 2000
ip qos dscp:
 ef (the MS 6 bits, 46, in ToS, 0xB8) for media
 cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
 af41 (the MS 6 bits, 34, in ToS, 0x88) for video
 default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
load 6921 SCCP69xx.9-0-3-0
load 6961 SCCP69xx.8-5-3-0
max-ephones 14
max-dn 56
max-conferences 4 gain -6
dspfarm units 0
dspfarm transcode sessions 0
conference software
privacy
no privacy-on-hold
hunt-group report url prefix tftp://223.255.254.254/ngm/huntgp/uc500/test
hunt-group report url suffix 0 to 20
hunt-group report every 1 hours
# of hunt-group collect data: 14
hunt-group report delay 0 hours
Number of ephone hunt-group configured: 6
hunt-group logout DND
max-redirect 20
cnf-file location: system:
cnf-file option: PER-PHONE-TYPE

The following is another sample output from the show telephony-service all command. The output shows that call statistics are collected for seven hunt groups, including three ephone and four voice hunt groups.

Router# show telephony-service all
.
.
.
.
.
hunt-group report url prefix tftp://223.255.254.254/ngm/huntgp/uc500/test
hunt-group report url suffix 0 to 20
hunt-group report every 1 hours
# of hunt-group collect data: 7
hunt-group report delay 0 hours
Number of ephone hunt-group configured: 3
.
.
.
.
.

The following table describes significant fields in this output, in alphabetical order.

Table 31 show telephony-service all Field Descriptions

Field

Description

button

Button on the Cisco IP phone.

call-forward noan

Call forward no answer is set.

cnf-file location

Storage location for phone configuration files. System (default), flash or slot 0 memory, and external TFTP server.

cnf-file option

Specifies the use of different phone configuration files by type of phone or by individual phone.

cos

Not applicable; unused.

destination-pattern

Destination pattern (telephone number) configured for this dial peer.

dial-peer voice

Voice dial peer.

dialplan-pattern

Dial-plan pattern is set to expand the abbreviated extension numbers to fully qualified E.164 numbers.

ephone

Cisco IP phone.

ephone-dn

Cisco IP phone directory number.

huntstop

Huntstop is set.

ip source-address

IP address used by Cisco IP phones to register with the router for service.

keepalive

IP phone keepalive period, in seconds.

mac-address

MAC address.

max-dn

Maximum directory numbers.

max-ephones

Maximum numbers of Cisco IP phones.

number

Cisco IP phone number.

port

TCP port number used by Cisco IP phones to communicate with the router.

pots

POTS dial peer set.

speed-dial

Speed-dial is set.

station-id number

Number used for caller ID purposes when calls are made using the line.

timeout

Timeout is set.

timeout ringing

Maximum amount of time that the phone is allowed to ring before the call is disconnected.

transfer-pattern

Transfer pattern is set to allow transfer of calls to a specified number.

type

Not applicable; unused.

voicemail

A voice-mail (speed-dial) number is set.

voice-port

(Virtual) voice port designator.

# of hunt-group collect data

Total number of data collected from both ephone and voice hunt groups.

Related Commands

Command

Description

show telephony dial-peer

Displays dial peers for extensions in a Cisco Unified CME system.

show telephony voice-port

Displays virtual voice-port configuration for extensions in a Cisco Unified CME system.

show telephony-service bulk-speed-dial

To display information about bulk speed-dial lists, use the show telephony-service bulk-speed-dial command in privileged EXEC mode.

show telephony-service bulk-speed-dial { global list-id index-id [all] | local phone-tag list-id index-id [all] | summary }

Syntax Description

global

Global lists that can be accessed by all users.

local

Personal lists that can be accessed by users configured to use the lists.

list-id

Digit that identifies the list. Range is from 0 to 9.

index-id

Identification number for an entry.

phone-tag

Ephone identifier (phone-tag).

summary

List of registered bulk speed-dial text files.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Examples

The following example displays the list of bulk speed-dial text files that have been configured in the system:

Router# show telephony-service bulk-speed-dial summary
List-id    Entries      Size    Reference  url
      0         40      3840    Global     tftp://192.168.254.254/phonedirs/uut.csv
      1         20      1920    Global     phoneBook.csv
      8         15      1440    Global     tftp://192.168.254.254/phonedirs/big.txt
      9         20      1920    Global     tftp://192.168.254.254/phonedirs/phoneBook.csv
      6      24879   2388384    ephone-2   tftp://192.168.254.254/phonedirs/big.txt1
      7         20      1920    ephone-2   phoneBook.csv
      6      24879   2388384    ephone-3   big.txt1
      7         20      1920    ephone-3   phoneBook.csv
4 Global List(s) 4 Local List(s)

The following example displays the single entry 1234 from list 9:

Router# show telephony-service bulk-speed-dial global 9 1234
Number: 1800 200 1345 name: Jay Smith Private: yes Extension: No

The following example displays all index entries starting with 1 for personal list number 7 for ephone 2:

Router# show telephony-service bulk-speed-dial local 2 7 1 all
    Index  Number                  Name                 Hide    Append
    1000   918005550164            ABC Co Front Desk      no     no 
    1003   919005550167            ABC Co File room       no     no 
    1100   918005550118                                   no     no 
    1200   918005550184            ABC Co President       no     no 
    1301   918005550152                                   no     no 
    1342   91800,5550185           ABC Co Sales           no     no 
    1682   91800555,,0115          ABC Co Service         no     no 

The following table describes the significant fields shown in the display.

Table 32 show telephony-service bulk-speed-dial Field Descriptions

Field

Description

List-id

Digit that identifies the list. Range is from 0 to 9.

Entries

Number of entries in the speed-dial file.

Size

Size of the file, in KB.

Reference

Assignment of the list: global if assigned to all ephones, or a specific ephone number.

url

Location of the text file, in URL format.

Index

Identification number for an entry.

Number

Number to be dialed and displayed on the phone.

Name

Name to be displayed on the phone.

Hide

Yes indicates that this number should not be displayed when it is dialed.

Append

Yes indicates that additional digits can be dialed by the user after this number has been speed-dialed before the call is completed.

Related Commands

Command

Description

bulk-speed-dial list (ephone)

Enables a personal bulk speed-dial list for an ephone.

bulk-speed-dial list (telephony-service)

Enables a global bulk speed-dial list for all users of a Cisco Unified CME system.

bulk-speed-dial prefix

Sets the prefix code that phone users dial to access speed-dial numbers from a bulk speed-dial list.

show telephony-service conference hardware

To display information about hardware conferences in a Cisco Unified Communications Manager Express (Cisco CME) system, use the show telephony-service conference hardware command in privileged EXEC mode.

show telephony-service conference hardware [ ad-hoc [ detail | video ] | detail [video] | meetme [ detail | video ] | number telephone-number ]

Syntax Description

ad-hoc

(Optional) Ad-hoc hardware conferences.

detail

(Optional) Detailed information for all conferences.

video

(Optional) Video conferences.

meetme

(Optional) Meet-me hardware conferences.

number

(Optional) Conference number.

telephone-number

(Optional) Telephone or extension number.

Command Modes

Privileged EXEC (#)

Command History

Release

Cisco Product

Modification

12.4(11)XJ2

Cisco Unified CME 4.1

This command was introduced.

12.4(15)T

Cisco Unified CME 4.1

This command was integrated into Cisco IOS Release 12.4(15)T.

15.1(4)M

Cisco Unified CME 8.6

This command was modified to include the video option.

15.2(2)T

Cisco Unified CME9.0

This command was modified to add hardware conference information on Cisco Unified SIP IP phones to the output display.

Usage Guidelines

Use the show telephony-service conference hardware command to display ad-hoc and meet-me hardware conferences information, including which parties are still in the conference.

Examples

The following is a sample output that displays information for a four-party ad-hoc hardware conference. Extension 8044 created the conference by calling extension 8012, then adding extension 8004 to the conference. The conference administrator, extension 8006, called into the conference after it was established.

Router# show telephony-service conference hardware detail

Conference Type Active Max Peak Master MasterPhone Last

cur(initial)

=================================================================================

8893 Ad-hoc 4 8 4 8044 29 ( 29) 8006

Conference parties:

8006 (admin)

8004

8012

    8044

The following is a sample output that displays information for a meet-me video conference:

Router# show telephony-service conference hardware detail video
Conference   Type              Active  Max  Peak    Master         MasterPhone   Last
                                                                   cur(initial) 
     
================================================================================
=============
9999         Meetme-Video          10    16    10   n/a            0     (  0)   9012        
Conference parties (number:phone)
    9012  :12 :Audio
    7001  :Video
    9003  :3 :Audio
    7047  :Audio
    7015  :Video
    3667  :Audio
    9024  :24 :Audio
    9023  :23 :Video
    3665  :Video
    9022  :22 :Video

The following is another sample output from the show telephony-service conference hardware detail command. The output shows an ad-hoc video hardware conference among three participants, two of which are Cisco Unified SIP IP phones.

Router# show telephony-service conference hardware detail
Conference   Type Active  Max  Peak  Master                 MasterPhone Last
                                                                                                     cur(initial)      
========================================================================
B000             Ad-hoc Video    3         4       3        3915 SIP3915     15(15)              5801 RM5801   
Conference parties (number:phone)
   5801 5801 :Video
   3916 SIPPHONE3916 :16 :Video
   3915 SIPPHONE3915 :15  (admin):Video

The following is a sample output from the show telephony-service conference hardware ad-hoc command:

Router# show telephony-service conference hardware ad-hoc
Conference   Type Active  Max  Peak  Master                 MasterPhone   Last
                                                                                                     	cur(initial)      
========================================================================
B000             Ad-hoc Video    3         4       3        3915 SIP3915     15(15)              5801 RM5801   

The following is a sample output from the show telephony-service conference hardware meetme command:

Router# show telephony-service conference hardware meetme
Conference   Type                Active  Max  Peak    Master                MasterPhone   Last
                                                                                                          cur(initial)      
========================================================================
7788            Meetme Video     4        4       4         3916 SIP3916    16(16)              5802 RM5802   

The following is a sample output from the show telephony-service conference hardware number command:

Router# show telephony-service conference hardware number B000
Conference   Type                 Active  Max  Peak  Master                 MasterPhone   Last
                                                                                                     cur(initial)      
========================================================================
B000             Ad-hoc Video    3         4       3        3915 SIP3915     15(15)              5801 RM5801   

The following is another sample output from the show telephony-service conference hardware number command:

Router# show telephony-service conference hardware number 7788
Conference   Type                Active   Max  Peak  Master                MasterPhone   Last
                                                                                                        cur(initial)      
========================================================================
7788             Meetme Video   4         4        4       3917 SIP3917    17(17)               4801  SCCP4801        

The following table describes the significant fields shown in the display, listed in alphabetical order.

Table 33 show telephony-service conference hardware Field Descriptions

Field

Description

Active

Number of active parties in the conference.

admin

Ad hoc and meet-me hardware conference administrator. The administrator can:

  • Dial in to any conference directly through the conference number.
  • Use the ConfList soft key to list conference parties.
  • Remove any party from any conference.

Conference

Conference directory number (DN).

Conference parties

DNs in the conference.

Last

Last participant to join the conference.

Master

Conference creator.

MasterPhone cur(initial)

cur—Current master phone. The phone that currently hosts the conference creator.

(initial)—Initial master phone. The phone that hosted the conference creator when the conference was created.

Because you can transfer the conference creator, the current master phone may be different from the initial master phone.

Max

Maximum number of participants allowed in the conference.

Peak

Maximum number of participants in the conference at any time.

Type

Type of conference: meet-me or ad hoc.

show telephony-service directory-entry

To display the entries made using the directory entry , use the show telephony-service directory-entry command in user EXEC or privileged EXEC mode.

show telephony-service directory-entry

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC
Privileged EXEC

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.2(15)ZJ

3.0

This command was introduced.

12.3(4)T

3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

Usage Guidelines

This command lists directory entries that are made using the directory entry but does not list entries that are made using the name and number commands in ephone-dn configuration mode.

Examples

The following is sample output from this command:

Router# show telephony-service directory-entry
directory entry 1 4085550123 name Smith, John

The following table describes significant fields in this output, in alphabetical order.

Table 34 show telephony-service directory-entry Field Descriptions

Field

Description

directory directory-tag (shown as 1 in the example)

Sequence number or unique identifier for a directory entry.

name (shown as Smith, John)

Name that appears in the directory associated with the number.

number (shown as 4085550123 in the example)

Telephone number or extension for the directory entry.

Related Commands

Command

Description

directory entry

Adds an entry to a local phone directory that can be displayed on IP phones.

show telephony-service all

Displays detailed configuration of a Cisco CME system.

show telephony-service ephone-dn

Displays information for extensions (ephone-dns) in a Cisco CME system.

show telephony-service ephone

To display configuration for the Cisco IP phones, use the show telephony-service ephone command in user EXEC or privileged EXEC mode.

show telephony-service ephone

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.1(5)YD

Cisco CME 1.0

This command was introduced.

12.2(8)T

Cisco CME 2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

12.4(11)XJ2

Cisco Unified CME 4.1

The conference add-mode, conference drop-mode, and conference admin fields were added.

12.4(15)T

Cisco Unified CME 4.1

This command was integrated into Cisco IOS Release 12.4(15)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified. The output was enhanced to include the setting of the feature-button command and information about logical partitioning class of restriction (LPCOR).

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Examples

The following is sample output from this command:

Router# show telephony-service ephone
 
Number of Configured ephones 2 (Registered 2)
ephone 1
Device Security Mode: Non-Secure
mac-address 1234.4321.7000
type 7960
button  1:1
keepalive 30 auxiliary 30
multicast-moh
max-calls-per-button 8
busy-trigger-per-button 0
Always send media packets to this router: No
Preferred codec: g711ulaw
conference drop-mode never
conference add-mode all
conference admin: No
privacy: Yes
feature-button 1 Dnd
user-locale US
network-locale US
lpcor type: remote
lpcor (incoming): ephone_group2  (outgoing): ephone_group2
!
ephone 2
Device Security Mode: Non-Secure
mac-address 1234.4321.6000
type 7960
button  1:2
keepalive 30 auxiliary 30
multicast-moh
max-calls-per-button 8
busy-trigger-per-button 0
Always send media packets to this router: No
Preferred codec: g711ulaw
conference drop-mode never
conference add-mode all
conference admin: No
privacy: Yes
feature-button 1 Dnd
user-locale US
network-locale US
lpcor type: local
lpcor (incoming): ephone_group1  (outgoing): ephone_group1
!

The table describes significant fields in this output, in alphabetical order.

Table 35 show telephony-service ephone Field Descriptions

Field

Description

button

Button number on IP phone, separator to denote ring characteristics and ephone-dn tag. A colon (:) separator denotes a normal ring.

conference add-mode

Who can add parties to a conference:

  • creator—Only the creator can add parties.
  • all—Any party can add other parties if the creator remains in the conference.

conference drop-mode

When conferences are dropped:

  • creator—Conference terminates when the creator hangs up.
  • local—Conference terminates when the last local party in the conference hangs up or drops out of the conference.
  • never—Conference is not dropped, even if the creator hangs up, as long as three parties remain in the conference.

conference admin

Ad hoc and meet-me hardware conference administrator. The administrator can:

  • Dial in to any conference directly through the conference number
  • Use the ConfList soft key to list conference parties
  • Remove any party from any conference

ephone

Cisco IP phone.

feature-button

Displays the type of feature button on the ephone. Feature type can be configured with privacy or DND.

lpcor (incoming)

Setting of the lpcor incoming command.

lpcor (outgoing)

Setting of the lpcor outgoing command.

lpcor type

Setting of the lpcor type command.

mac-address

MAC address of the Cisco IP phone.

speed-dial

Speed-tag (unique identifier) and the number that is programmed for that speed-tag.

type

Model type of phone.

Related Commands

Command

Description

show telephony-service all

Displays detailed configuration for a Cisco Unified CME system.

show telephony-service dial-peer

Displays dial-peer information for extensions in Cisco Unified CME.

show telephony-service ephone-dn

Displays information for extensions in Cisco Unified CME.

show telephony-service voice-port

Displays configurations for virtual voice ports in Cisco Unified CME.

show telephony-service ephone-dn

To display information about extensions (ephone-dns) in a Cisco CallManager Express (Cisco CME) system, use the show telephony-service ephone-dn command in user EXEC or privileged EXEC mode.

show telephony-service ephone-dn

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.1(5)YD

1.0

This command was introduced

12.2(8)T

2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

Examples

The following is sample output from this command:

Router# show telephony-service ephone-dn
ephone-dn 1
 number 5001
 huntstop
ephone-dn 2
 number 5002
 huntstop
 call-forward noan 5001 timeout 8
ephone-dn 3
 number 5003
 huntstop
ephone-dn 4
 number 5004
 huntstop

The following table describes significant fields in this output, in alphabetical order.

Table 36 show telephony-service ephone-dn Field Descriptions

Field

Description

call-forward noan

Call forwarding is set to no answer. Other available options are call-forward busy and call-forward all.

ephone-dn

Cisco IP phone directory number.

huntstop

Huntstop is set.

number

Cisco IP phone number.

timeout

Timeout setting for call forwarding when an extension does not answer.

Related Commands

Command

Description

show telephony-service all

Displays the detailed configuration of all the Cisco IP phones.

show telephony-service dial-peer

Displays dial peer information for extensions (ephone-dns) in a Cisco CME system.

show telephony-service voice-port

Displays configurations for virtual voice ports in a Cisco CME system.

show telephony-service ephone-dn-template

To display information about ephone-dn-template configurations, use the show telephony-service ephone-dn-template command in user EXEC or privileged EXEC mode.

show telephony-service ephone-dn-template

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC
Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

This command displays contents of ephone-dn templates. Use the show running-config to display the association of templates to particular ephone-dns.

Examples

The following is sample output from this command:

Router# show telephony-service ephone-dn-template
ephone-template 1
 softkeys idle  Newcall Redial Cfwdall Dnd Pickup Gpickup Login
 codec g711ulaw
 User Locale: US
 Network Locale: US
ephone-template 2
 softkeys idle  Redial Newcall Dnd Cfwdall Pickup Gpickup Login
 codec g711ulaw
 User Locale: US
 Network Locale: US

Related Commands

Command

Description

ephone-dn-template

Creates an ephone-dn template and enters ephone-dn-template configuration mode.

show telephony-service ephone-template

To display the contents of ephone-templates, use the show telephony-service ephone-template command in user EXEC or privileged EXEC mode.

show telephony-service ephone-template

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.3(11)T

Cisco CME 3.2

This command was introduced.

12.4(11)XJ2

Cisco Unified CME 4.1

The conference add-mode, conference drop-mode, and conference admin fields were added.

12.4(15)T

Cisco Unified CME 4.1

This command was integrated into Cisco IOS Release 12.4(15)T.

12.4(15)XY

Cisco Unified CME 4.2(1)

Emergency response location (ERL) information assigned to an ephone displays in the output.

12.4(20)T

Cisco Unified CME 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified. Logical partitioning class of restriction (LPCOR) information was added to the output.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Usage Guidelines

Use this command to display the contents of each ephone template that is defined. Use the show running-config command to display the association of templates to specific ephones.

Examples

The following is sample output from this command:

Router# show telephony-service ephone-template
 
ephone-template 1
softkey idle  Cfwdall Dnd Gpickup Join Pickup RmLstC
softkey connected  Acct ConfList Confrn Endcall Hold Join Park
conference drop-mode never
conference add-mode all
conference admin: No
max-calls-per-button 8
busy-trigger-per-button 0
privacy default
MLPP max precedence level -1
MLPP indication Enabled
MLPP preemption Enabled
Always send media packets to this router: No
Preferred codec: g711ulaw
keepalive 30 auxiliary 30
User Locale: US
Network Locale: US
Emergency Response Location: 6
lpcor type: remote
lpcor (incoming): local_sccp_phone_1     (outgoing): local_sccp_phone_1
 

The following table describes significant fields in this output.

Table 37 show telephony-service ephone Field Descriptions

Field

Description

ephone-template

Identifier for the ephone template.

softkey hold

Soft keys displayed during the hold call stage.

softkey idle

Soft keys displayed during the call-idle call stage.

softkey seized

Soft keys displayed during the call-seized call stage.

softkey alerting

Soft keys displayed during the call-alerting call stage.

softkey connected

Soft keys displayed during the call-connected call stage.

conference drop-mode

When conferences are dropped:

  • creator: Conference terminates when the creator hangs up.
  • local: Conference terminates when the last local party in the conference hangs up or drops out of the conference.
  • never: Conference is not dropped, even if the creator hangs up, if three parties remain in the conference.

conference add-mode

Who can add parties to a conference:

  • creator: Only the creator can add parties.
  • all: Any party can add other parties if the creator remains in the conference.

conference admin

Ad hoc and meet-me hardware conference administrator. The administrator can:

  • Dial in to any conference directly through the conference number.
  • Use the ConfList soft key to list conference parties.
  • Remove any party from any conference.

Always send media packets to this router

Always send media packets to this Cisco Unified CME router, which acts as a proxy and forwards the packets to the destination, instead of sending them directly to the destination IP phone.

Preferred codec

Codec to use when initiating a call.

button-layout

Type of IP phone and number of fixed line or feature set.

  • 1: Button 24=Menu. Button 23=Headset.
  • 2: Button 24=Menu. Button 23=Headset. Button 22=Directories. Button 21=Messages.

User Locale

Locale that is associated with the phone user interface. The user locale identifies a set of detailed information, including language and font, to support users.

Network Locale

Locale that is associated with the phone. The network locale contains a definition of the tones and cadences that are used by the phones and gateways in the device pool in a specific geographic area.

Emergency response location

Identification of the ERL defined with the emergency response location command.

lpcor (incoming)

Setting of the lpcor incoming command.

lpcor (outgoing)

Setting of the lpcor outgoing command.

lpcor type

Setting of the lpcor type command.

Related Commands

Command

Description

ephone-template

Creates an ephone template.

show telephony-service fac

To display current feature access codes (FACs), use the show telephony-service fac command in privileged EXEC mode.

show telephony-service fac

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

Phone users dial FACs to access phone features. The set of standard FACs must be enabled using the fac standard before phone users can use them. Individual FACs can be changed using the fac custom command.

Examples

The following example displays the set of standard FACs:

Router# show telephony-service fac
telephony-service fac standard
 callfwd all **1
 callfwd cancel **2
 pickup local **3
 pickup group **4
 pickup direct **5
 park **6
 dnd **7
 redial **8
 voicemail **9
 ephone-hunt join *3
 ephone-hunt cancel #3

Related Commands

Command

Description

fac

Enables standard FACs or creates a custom FAC.

show telephony-service security-info

To display the security-related information that is configured under telephony-service, use the show telephony-service security-info command in privileged EXEC configuration mode.

show telephony-service security-info

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)XC

Cisco Unified CME 4.0

This command was introduced.

12.4(9)T

Cisco Unified CME 4.0

This command was integrated into Cisco IOS Release 12.4(9)T.

Usage Guidelines

This command is used with Cisco Unified CME phone authentication.

Examples

The following example displays security information that was configured under telephony-service.

Router# show telephony-service security-info
Skinny Server Trustpoint for TLS: cisco1
TFTP Credentials Trustpoint: cisco1
Server Security Mode: Secure
Global Device Security Mode: Authenticated

show telephony-service tftp-bindings

To display the current configuration files accessible to IP phones, use the show telephony-service tftp-bindings command in user EXEC or privileged EXEC mode.

show telephony-service tftp-bindings

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC
Privileged EXEC

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.2(11)YT

2.1

This command was introduced.

12.2(15)T

2.1

This command was integrated into Cisco IOS Release 12.2(15)T.

Usage Guidelines

Use this command with Cisco IOS Telephony Services V2.1, Cisco CallManager Express 3.0, or a later version.

This command provides a list of configuration files that are accessible to IP phones using TFTP, including the dictionary, language, and tone configuration files that are associated with the ISO-3166 codes that have been selected using the user-locale and network-locale commands.

Examples

The following is sample output from the show telephony-service tftp-bindings when the ISO-3166 code for Germany has been selected for both language and tones:

Router(config)# show telephony-service tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP00036B54BB15.cnf.xml
tftp-server system:/its/germany/7960-font.xml alias German_Germany/7960-font.xml
tftp-server system:/its/germany/7960-dictionary.xml alias German_Germany/7960-dictionary.xml
tftp-server system:/its/germany/7960-kate.xml alias German_Germany/7960-kate.xml
tftp-server system:/its/germany/SCCP-dictionary.xml alias German_Germany/SCCP-dictionary.xml
tftp-server system:/its/germany/7960-tones.xml alias Germany/7960-tones.xml

Related Commands

Command

Description

network-locale

Sets the definition of the tones and cadences on the Cisco IP Phones 7940 and 7940G and the Cisco IP Phones 7960 and 7960G for a specific geographic area.

user-locale

Sets language for displays on the Cisco IP Phones 7940 and 7940G and the Cisco IP Phones 7960 and 7960G.

show telephony-service voice-port

To display configurations of virtual voice ports in a Cisco CallManager Express (Cisco CME) system, use the show telephony-service voice-port command in user EXEC or privileged EXEC mode.

show telephony-service voice-port

Syntax Description

This command has no arguments or keywords.

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco CME Version

Modification

12.1(5)YD

1.0

This command was introduced.

12.2(8)T

2.0

This command was integrated into Cisco IOS Release 12.2(8)T.

Usage Guidelines

This command displays virtual voice-port configurations for a Cisco CME system. Each ephone-dn corresponds to a virtual voice port. For example, the ephone-dn with dn-tag 7 corresponds to virtual voice port 50/0/7. The virtual voice port provides the telephone line associated with the Cisco IP phone extension (ephone-dn).

Examples

The following is sample output from this command:

Router# show telephony-service voice-port
voice-port 50/0/1
 station-id number 5001
!
voice-port 50/0/2
 station-id number 5002
 timeout ringing 8
!
voice-port 50/0/3
 station-id number 5003
!
voice-port 50/0/4
 station-id number 5004
!

The following table describes significant fields in this output, in alphabetical order.

Table 38 show telephony-service voice-port Field Descriptions

Field

Description

station-id number

Phone number used for caller ID purposes for calls made from this voice port.

timeout ringing

Maximum amount of time that a phone is allowed to ring before the call is disconnected.

voice-port

Virtual voice port.

Related Commands

Command

Description

show telephony-service all

Displays the detailed configuration of all the Cisco IP phones.

show telephony-service dial-peer

Displays dial-peer information for extensions in a Cisco CME system.

show telephony-service ephone-dn

Displays information for extensions (ephone-dns) in a Cisco CME system.

show voice emergency

To display the IP address, subnet mask, and ELIN for each emergency response location, use the show voice emergency command in user EXEC or privileged EXEC mode.

show voice emergency

Syntax Description

This command has no arguments or keywords.

Command Default

No default behavior or values

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SRST 4.2(1) Cisco Unified SIP SRST 4.2(1)

This command was introduced.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SRST 7.0 Cisco Unified SIP SRST 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

Usage Guidelines

Use this command to display the IP address, subnet mask, and ELIN for each emergency response location.

Examples

The following example shows sample output which includes IP mask and ELIN information for each ERL:

EEMERGENCY RESPONSE LOCATIONS
ERL               | ELIN 1     | ELIN2      | SUBNET 1        | SUBNET 2       
1                 | 6045550101 |            | 10.0.0.0        | 255.0.0.0 
2                 | 6045550102 | 6045550106 | 192.168.0.0     | 255.255.0.0 
3                 |            | 6045550107 | 172.16.0.0      | 255.255.0.0 
4                 | 6045550103 |            | 192.168.0.0     | 255.255.0.0 
5                 | 6045550105 |            | 209.165.200.224 | 255.0.0.0 
6 6045550198      |            | 6045550109 | 209.165.201.0   | 255.255.255.224 

Related Commands

Command

Description

voice emergency response location

Creates a tag for identifying an ERL for E911 services.

show voice emergency addresses

To display address information for each emergency response location, use the show emergency addresses command in user EXEC or privileged EXEC mode.

show voice emergency addresses

Syntax Description

This command has no arguments or keywords.

Command Default

No default behavior or values

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SRST 4.2(1) Cisco Unified SIP SRST 4.2(1)

This command was introduced.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SRST 7.0 Cisco Unified SIP SRST 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

Usage Guidelines

This command displays the physical address of each emergency response location.

Examples

The following example shows a sample output which includes physical address information for the ERL:

Router# show voice emergency addresses
3850 Zanker Rd, San Jose,604,5550101
225 W Tasman Dr, San Jose,604,5550102
275 W Tasman Dr, San Jose,604,5550103
518 Bellew Dr,Milpitas,604,5550104
400 Tasman Dr,San Jose,604,5550105
    3675 Cisco Way,San Jose,604,5550106

Related Commands

Command

Description

address

Specifies a comma separated text entry (up to 250 characters) of an ERL’s civic address.

show voice emergency all

Displays all emergency response location information.

voice emergency response location

Creates a tag for identifying an ERL for E911 services.

show voice emergency all

To display all emergency response location information, use the show voice emergency all command in user EXEC or privileged EXEC mode.

show voice emergency all

Syntax Description

This command has no arguments or keywords.

Command Default

No default behavior or values

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SRST 4.2(1) Cisco Unified SIP SRST 4.2(1)

This command was introduced.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SRST 7.0 Cisco Unified SIP SRST 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

Usage Guidelines

Use this command to display all information configured for each emergency response location.

Examples

The following example shows a sample output, displaying all ERL-related information for ERL 1 and 3.

VOICE EMERGENCY RESPONSE SETTINGS
   Callback Number: 6045550103
   Emergency Line ID Number: 6045550155
   Expiry: 2 minutes
   Logging Enabled
EMERGENCY RESPONSE LOCATION 1
   Name: Cisco Systems 1
   Address: 3850 Zanker Rd, San Jose,elin.1.3,elin.4.10 
   IP Address 1: 209.165.200.226 IP mask 1: 255.255.255.254
   IP Address 2: 209.165.202.129 IP mask 2: 255.255.0.0
   Emergency Line ID 1: 6045550180
   Emergency Line ID 2: 
   Last Caller:  6045550188 [Jan 30 2007 16:05.52 PM]
   Next ELIN For Emergency Call: 6045550166
EMERGENCY RESPONSE LOCATION 3
   Name: Cisco Systems 3
   Address: 225 W Tasman Dr, San Jose,elin.1.3,elin.4.10 
   IP Address 1: 209.165.202.133 IP mask 1: 255.255.0.0
   IP Address 2: 209.165.202.130 IP mask 2: 255.0.0.0
   Emergency Line ID 1: 
   Emergency Line ID 2: 6045550150
   Last Caller:  
   Next ELIN For Emergency Call: 6045550151

Related Commands

Command

Description

address

Specifies a comma separated text entry (up to 250 characters) of an ERL’s civic address.

elin

Specifies a PSTN number that will replace the caller’s extension.

name

Specifies a string (up to 32-characters) used internally to identify or describe the emergency response location.

subnet

Defines which IP phones are part of this ERL.

voice emergency response location

Creates a tag for identifying an ERL for the E911 services.

show voice emergency callers

To display a list of 911 calls made over the last three hours, use the show emergency callers command in privileged EXEC mode.

show voice emergency callers

Syntax Description

This command has no arguments or keywords.

Command Default

No list of 911 calls is displayed.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(15)T

Cisco Unified CME 4.1 Cisco Unified SRST 4.1 Cisco Unified SIP SRST 4.1

This command was introduced. For Cisco Unified CME, this command is supported in SRST fallback mode only.

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SRST 4.2(1) Cisco Unified SIP SRST 4.2(1)

This command was added to Cisco Unified CME.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SRST 7.0 Cisco Unified SIP SRST 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

Usage Guidelines

Use this command to display a list of all 911 calls made in the past three hours. The list shows the originating number, the ELIN used, and the time the call was placed.

Examples

The following example shows sample output, which includes the originating number, the ELIN used, and the time the call was placed:

router# show voice emergency callers
EMERGENCY CALLS CALL BACK TABLE
ELIN                      | CALLER                     | TIME                
6045550181                | 8155550151                | Oct 12 2006 04:05:21
6045550182                | 8155550152                | Oct 12 2006 04:05:21

Related Commands

Command

Description

voice emergency response location

Creates a tag for identifying an ERL for the enhanced 911 service.

show voice emergency zone

To display each emergency response zone’s list of locations in priority order, use the show voice emergency zone command in user EXEC or privileged EXEC mode.

show voice emergency zone

Syntax Description

This command has no arguments or keywords.

Command Default

No default behavior or values

Command Modes

User EXEC (>)
Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SRST 4.2(1) Cisco Unified SIP SRST 4.2(1)

This command was introduced.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SRST 7.0 Cisco Unified SIP SRST 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

Usage Guidelines

Use this command to display a list of the locations, in priority order, of all configured emergency response zones.

Examples

The following example shows a sample output which displays the ERL locations for emergency response zones 90 and 100.

EMERGENCY RESPONSE ZONES
 zone 90
    location 4
    location 5
    location 6
    location 7
    location 2147483647
 zone 100
    location 1 priority 1
    location 2 priority 2
    location 3 priority 3

Related Commands

Command

Description

location

Identifies locations within an emergency response zone.

voice emergency response location

Creates a tag for identifying an ERL for the enhanced 911 service.

voice emergency response zone

Creates an emergency response zone within which ERLs can be grouped.

show voice fac statistics

To display the FAC failure statistics collected by the system, use the show voice fac statistics command in privileged EXEC mode.

show voice fac statistics

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(3)T

Cisco Unified CME 8.5

This command was introduced.

Usage Guidelines

Use this command to display the forced athentication code (FAC) success or failure statistics collected by the system.

Examples

The following is sample output from this command displaying all statistical information:

Router# show voice fac statistics
Voice FAC statistics for failure calls:
  Total basic calls:             5
  Total forward calls:           1
  

Related Commands

Command

Description

show call active voice

Displays call information for voice calls that are in progress.

show call history voice

Displays the call history table for voice calls.

show voice hunt-group

To display configuration information associated with one or all voice hunt groups in a Cisco Unified Communications Manager Express (Cisco Unified CME) system, use the show voice hunt-group command in privileged EXEC mode.

show voice hunt-group hunt-group-tag [brief] { longest-idle | parallel | peer | sequential }

Syntax Description

hunt-group-tag

(Optional) Unique sequence number that identifies the voice hunt group. Range is 1 to 100.

brief

(Optional) Displays brief information on all voice hunt groups in a Cisco CME system.

longest-idle

(Optional) Displays summary of longest-idle voice hunt groups.

parallel

(Optional) Displays summary of parallel voice hunt groups.

peer

(Optional) Displays summary of peer voice hunt groups.

sequential

(Optional) Displays summary of sequential voice hunt groups.

Command Modes

Privileged EXEC (# )

Command History

Release

Modification

12.4(24)T

This command was introduced in a release earlier than Cisco IOS Release 12.4(24)T.

15.2(2)T

This command was modified to add stat collect as a field.

Usage Guidelines

Use the show voice hunt-group command to get information about voice hunt group configuration on the gateway as an alternative to the show running-config command.

Use the show voice hunt-group and show voice hunt-group brief commands to display hunt group configuration information for all voice hunt groups in a Cisco Unified CME system. Use show voice hunt-group hunt-group-tag to display data on a specific hunt-tag configuration created by the voice hunt-group command. Use the longest-idle, parallel, peer, or sequential keywords to display data on a specific type of voice hunt group configuration created by the voice hunt-group command.

Examples

The following is a sample output from the show voice hunt-group command, displaying all voice hunt groups configured on the router:

Router# show voice hunt-group
Group 1
    type: longest-idle
    preference: 0
    preference (sec): 0
    timeout: 0
    final_number: 1
Group 34
    type: parallel
    pilot number: 3, peer-tag 2147483647
    secondary number: 4, peer-tag 2147483646
    preference: 0
    preference (sec): 0
    timeout: 0
    final_number:

The following is a sample output from the show voice hunt-group command, displaying the configuration for all the configured voice hunt groups:

Router# show voice hunt-group
Group 5
 type: parallel
 pilot number: 1234, peer-tag 1234
 list of numbers: 
		MEMBER   					USED_BY    	 STATE     LOGIN/LOGOUT
		=======  					=======     	========  ============	
		9498889994				9498889994			DOWN						Logout
		9498889993				9498889994			UP								Login
		*													-												-									-
 secondary number: 5678, peer-tag 5678
 list preference: 5
 preference (sec): 8
 timeout: 180
 final_number: 4444
Group 8
 type: longest-idle
 pilot number: 6666, peer-tag 6666
 list of numbers: 
				MEMBER   					USED_BY    	 STATE     LOGIN/LOGOUT
				=======  					=======     	========  ============
				5106575902				5106575902			UP								Login
				4088531111				4088531111			UP								Login
				4083911375				4083911375			DOWN						Login
				4089306067				4089306067			DOWN						Logout
				8869395033				8869395033			DOWN						Logout
				88686619633			88686619633		DOWN						-
 preference: 0
 preference (sec): 0
 timeout: 180 
 final_number:
 hops: 6
	phone-display: Yes
Group 10
 type: longest-idle
 pilot number: 7777777, peer-tag 7777777
 secondary number: 88888888, peer-tag 88888888
 list of numbers: 
				MEMBER   			USED_BY     STATE     LOGIN/LOGOUT
				=======  			=======     ========  ============
				7654321					7654321					DOWN						Logout
				87654321				87654321				UP								Login
				987654321			987654321			UP								Logout
 preference: 0
 preference (sec): 0
 timeout: 180
 final_number:
 hops: 3
	phone-display: No
Group 15
 type: peer
 pilot number: 56789, peer-tag 56789
 list of numbers: 
				MEMBER   			USED_BY     STATE     LOGIN/LOGOUT
				=======  			=======     ========  ============
				87654321				87654321				DOWN						Login
				9876								9876				    UP						  Logout
				87654							87654							DOWN						-
 preference: 0
 preference (sec): 0
timeout: 180
 final_number:
 hops: 3
	phone-display: Yes

The following is a sample output from the show voice hunt-group command, displaying information for a particular voice hunt group as specified by the hunt-group-tag number:

Router# show voice hunt-group 5
Group 5
 type: parallel
 pilot number: 1234, peer-tag 1234
 secondary number: 5678, peer-tag 5678
 list of numbers: 
				MEMBER   						USED_BY     		STATE     LOGIN/LOGOUT
				=======  						=======     		========  ============
				9498889994					9498889994				UP								Logout
				9498889993					9498889993				DOWN						Login
				*														-													-									-
 preference: 5
 preference (sec): 8
 timeout: 20
 final_number: 4444

The following is a sample output from the show voice hunt-group command, displaying information about all the voice hunt groups of a particular type:

Router# show voice hunt-group longest-idle
 
Group 8
 type: longest-idle
 pilot number: 6666, peer-tag 6666
 list of numbers: 
				MEMBER   						USED_BY     		STATE     LOGIN/LOGOUT
				=======  						=======     		========  ============
				5106575902					5106575902				UP								Logout
				4088531111					4088531111				UP								Login
				4083911375					4083911375				DOWN      -
				4089306067					4089306067				UP								Logout 
				8869395033     8869395033				-									-
				88686619633				88686619633			UP								Login
 preference: 0
 preference (sec): 0
 timeout: 180
 final_number:
 hops: 6
	phone-display: Yes
Group 10
 type: longest-idle
 pilot number: 7777777, peer-tag 7777777
 secondary number: 88888888, peer-tag 88888888
 list of numbers: 
				MEMBER   	USED_BY   	STATE     LOGIN/LOGOUT
				=======  	=======   	========  ============
				7654321			7654321				UP								Logout
				87654321		87654321			UP								Login
				987654321	987654321 	DOWN						Logout
 preference: 0
 preference (sec): 0
 timeout: 180
 final_number:
 hops: 3
	phone-display: No

The following is a sample output from the show voice hunt-group command with the keyword brief:

Router# show voice hunt-group brief
TAG TYPE PILOT     LIST
=== ==== ========  =====================================================
5   PAR  1234      9498889-, 9498889-
         5678      9498889-, 9498889-
8   LON  6666      5106575-, 4088531-, 4083911-, 4089306-, 8869395-,.....
10  LON  7777777   7654321, 8765432-, 9876543-
         8888888-  7654321, 8765432-, 9876543-
15  PER  56789     8765432-, 9876, 87654

The following is a sample output from the show voice hunt-group command, indicating that call statistics is being collected:

Router# show voice hunt-group 1
Group 1
    type: parallel
    pilot number: 5000, peer-tag 2147483647
    list of numbers: 
				MEMBER   USED_BY   STATE     LOGIN/LOGOUT
				=======  =======   ========  ============
				5001					5001						UP								Logout
				5002					5002						UP								Login
				5011					5011						DOWN      -
				5012					5012						UP								Logout
    preference: 0
    preference (sec): 0
    timeout: 12
    final_number: 5012
    stat collect: yes
				phone-display: Yes

The following is a sample output from the show voice hunt-group command when there is no voice hunt group configured:

Router# show voice hunt-group
 no voice hunt-groups configured
Router# show voice hunt-group brief
 no voice hunt-groups configured
Router# show voice hunt-group longest-idle
 
 no voice hunt-groups configured 
Router#

The following table describes the significant fields shown in the output.

Table 39 show voice hunt-group Field Descriptions

Field

Description

Group

Tag number of voice hunt group.

type

Type of voice hunt group. The available voice hunt group types are: longest-idle, parallel, peer and sequential.

pilot number

Number that callers dial to reach the specified voice hunt group.

secondary-number

Alternate number for the specified voice hunt group.

list of numbers

Numbers of the extensions configured in the voice hunt-group command‘s hunt-tag identifier.

preference

Preference order for the extension or telephone number associated with a dial peer. Range is 0 to 8. Default is 0.

preference (sec)

Preference order for the secondary pilot number. Range is from 0 to 10, where 0 is the highest preference and 10 is the lowest preference. Default is 9.

timeout

Number of seconds after which a call that is not answered at one number is redirected to the next number in the hunt group list.

final_number

Last number in the voice hunt group, after which a call is no longer redirected.

hops

Number of hops before a call proceeds to the final number.

stat collect

Yes indicates that call statistics are being collected for a voice hunt group.

peer-tag

Peer hunting tag.

Related Commands

Command

Description

final (voice hunt-group)

Defines the last extension in a voice hunt group.

hops (voice hunt-group)

Defines the number of times that a call is redirected to the next directory number in a peer voice hunt group list before proceeding to the final directory number.

list (voice hunt-group)

Defines the directory numbers that participate in a directory number hunt group.

pilot (voice hunt-group)

Defines the voice dn that callers dial to reach a Cisco Unified Communications Manager Express (Cisco Unified CME) voice hunt group.

timeout (voice hunt-group)

Sets the number of seconds after which a call that is not answered is redirected to the next number in the hunt-group list and defines the last directory number in the hunt group.

voice hunt-group

Configures voice hunt groups and the associated parameters.

show voice hunt-group statistics

To display call statistics from voice hunt groups, use the show voice hunt-group statistics command in privileged EXEC mode.

show voice hunt-group group-id statistics { last hours hours | start day time [ to day time ] }

Syntax Description

group-id

Identifier for the voice hunt group. Range: 1 to 100.

last

Displays the latest call statistics for a voice hunt group for a specified number of hours, counting backward from the current hour. Range: 1 to 167.

hours hours

Number of hours that the call statistics are displayed.

start

Defines the start of the period for which the call statistics are displayed. Default duration is one hour.

day

Abbreviated day of the week. The following abbreviations are valid: sun, mon, tue, wed, thu, fri, sat.

time

Hour of the day. Range: 0 to 23.

to

(Optional) Defines the time the display of the call statistics ends.

Command Modes

Privileged EXEC (#)

Command History

Release

Modification

15.2(2)T

This command was introduced.

Usage Guidelines

Use the show voice hunt-group statistics command to display the average and longest times for a voice hunt group to answer a call, make a call, or put a call on hold. The command can also display the number of answered and abandoned calls, the number of calls forwarded to or answered by voice mail, and the number of error calls.

The output is dependent on call activity. If there is no activity, no data is displayed.

If your Cisco Unified CME system is configured with the basic automatic call distribution (B-ACD) and auto-attendant service, you can enable the collection of call statistics for every voice hunt group with the voice hunt-group statistics collect command. Additional data is displayed for all agents combined and for individual agents.


Note


On the day that daylight saving time adjusts the time back by one hour at 2 a.m. each year, the original 1 a.m. to 2 a.m. statistics for that day are lost because they are overwritten by the new 1 a.m. to 2 a.m. statistics.

For remote Cisco Unified SCCP IP phones in voice hunt groups, the hold and resume statistics are not updated.

Examples

The following is a sample output from the show voice hunt-group statistics command. The output includes direct calls to a voice hunt group number and calls from queue/B-ACD.

Router# show voice hunt-group 1 statistics last 1 h
Wed 04:00 - 05:00
	Max Agents: 3
	Min Agents: 3
	Total Calls: 9
	Answered Calls: 7
	Abandoned Calls: 2
	Average Time to Answer (secs): 6
	Longest Time to Answer (secs): 13
	Average Time in Call (secs): 75
	Longest Time in Call (secs): 161
	Average Time before Abandon (secs): 8
	Calls on Hold: 2
	Average Time in Hold (secs): 16	
	Longest Time in Hold (secs): 21
	Per agent statistics:
		Agent: 5012
			From Direct Call:
				Total Calls Answered: 3
				Average Time in Call (secs): 70
				Longest Time in Call (secs): 150
				Totals Calls on Hold: 1
				Average Hold Time (secs): 21
				Longest Hold Time (secs): 21
			From Queue:
				Total Calls Answered: 3
				Average Time in Call (secs): 55
				Longest Time in Call (secs): 78
				Total Calls on Hold: 2
				Average Hold Time (secs): 19
				Longest Hold Time (secs): 26
		Agent: 5013
			From Direct Call:
				Total Calls Answered: 3
				Average Time in Call (secs): 51
				Longest Time in Call (secs): 118
				Totals Calls on Hold: 1
				Average Hold Time (secs): 11
				Longest Hold Time (secs): 11
			From Queue:
				Total Calls Answered: 1
				Average Time in Call (secs): 4
				Longest Time in Call (secs): 4
		Agent: 5014
			From Direct Call:
				Total Calls Answered: 1
				Average Time in Call (secs): 161
				Longest Time in Call (secs): 161
			From Queue:
				Total Calls Answered: 1
				Average Time in Call (secs): 658
				Longest Time in Call (secs): 658
	Queue related statistics:
		Total calls presented to the queue: 5
		Calls handoff to IOS: 5
		Number of calls in the queue: 0
		Average time to handoff (secs): 2
		Longest time to handoff (secs): 3
		Number of abandoned calls: 0
		Average time before abandon (secs): 0
		Calls forwarded to voice mail: 0
		Calls answered by voice mail: 0
		Number of error calls: 0		

The following is a sample output from the show voice hunt-group statistics command. The output focuses on queue-related statistics.

Queue related statistics:
      Total calls presented to the queue: 8
      Calls handoff to IOS: 3
      Number of calls in the queue: 1
      Average time to handoff (secs): 10
      Longest time to handoff (secs): 15
      Number of abandoned calls: 4
      Average time before abandon (secs): 7
      Calls forwarded to voice mail: 0
      Calls answered by voice mail: 0
      Number of error calls: 0

The following is a sample output from the show voice hunt-group statistics command. The output shows that no call statistics were collected from voice hunt group 1 from 2:00 to 4:00 on a Monday.

Router# show voice hunt-group 1 stat start Mon 2 to Mon 4
Mon 02:00 - 03:00
    No info
Mon 03:00 - 04:00
    No info
Mon 04:00 - 05:00
    No info

The following table describes the significant fields shown in the display.

Table 40 show voice hunt-group statistics Field Descriptions

Field

Description

Abandoned calls

Total number of calls abandoned by hunt group agents. This does not include calls going to the final number.

Answered call

Total number of calls answered by hunt group agents.

Average time in call (secs)

Average length of time that unanswered calls waited before going to an agent.

Average time to answer (secs)

Average length of time that all calls to Cisco Unified CME B-ACD waited before being answered.

Average time in hold (secs)

Average length of time that calls were kept on hold for all agents.

Average hold time (secs)

Average length of time that calls waited on hold for this agent.

Average time to handoff (secs)

Average length of time before a call was handed off to IOS

Calls on hold

Total number of calls that were placed on hold.

Calls handoff to IOS

Total number of calls handed off to IOS.

Calls answered by voice mail

Total number of calls to Cisco Unified CME B-ACD that were answered by voice mail.

Calls forwarded to voice mail

Total number of calls to Cisco Unified CME B-ACD that were forwarded to voice mail.

Longest time to answer (secs)

Longest length of time before calls to Cisco Unified CME B-ACD were answered.

Longest time in call (secs)

Longest length of time that all calls to Cisco Unified CME B-ACD that went to an agent waited in a call queue.

Longest time in hold (secs)

Longest length of time that a call spent between being placed on hold and being picked up by agents.

Longest hold time (secs)

Longest length of time that a call to this agent was spent between being placed on hold and being picked up.

Longest time to handoff (secs)

Longest length of time before a call was handed off to IOS.

Max agent

Maximum number of hunt group agents.

Min agent

Minimum number of hunt group agents.

Number of abandoned calls

Total number of calls to Cisco Unified CME B-ACD that hung up before being answered.

Number of calls in the queue

Total number of calls in the queue.

Number of error calls

Total number of error calls.

Total calls

Total number of direct calls made to the hunt group.

Total calls answered

Total number of calls to Cisco Unified CME B-ACD that were answered by an agent.

Total calls on hold

Total number of calls that were placed on hold for this agent.

Total calls presented to the queue

Total number of calls made to Cisco Unified CME B-ACD.


Note


From Cisco Unified CME Release 10.5 onwards, abandoned calls will not include the calls going to the final number. However, the total calls includes calls going to the final number. Use the formula " Final Calls= Total Calls - Answered Calls - Abandoned Calls" , to calculate the calls going to the final number.


Related Commands

Command

Description

voice hunt-group statistics collect

Enables the collection of call statistics for voice hunt groups.

show voice register all

To display all Cisco Unified Session Initiation Protocol (SIP) Survivable Remote Site Telephony (SRST) or Cisco Unified Communications Manager Express (Cisco Unified CME) configurations and register information, use the show voice register all command in privileged EXEC mode.

show voice register all

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco SIP SRST 3.0

This command was introduced.

12.3(4)T

Cisco SIP SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

12.4(4)T

Cisco CME 3.4 Cisco SIP SRST 3.4

This command was added to Cisco CME.

15.0(1)XA

Cisco SIP SRST 8.0

This command was modified to display the signaling transport protocol.

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SIP SRST 8.1

The output display of this command was modified.

15.2(4)M

Cisco Unified CME 9.1

This command was modified to include Key Expansion Module (KEM) data in the output display.

Usage Guidelines

KEM data are displayed for Cisco Unified CME only. Cisco Unified SRST is unable to gather all the configuration details about KEMs from Cisco Unified CM.

Examples

Examples

The following is a sample output of the show voice register all command:

Router# show voice register all
VOICE REGISTER GLOBAL
=====================
CONFIG [Version=8.1]
========================
  Version 8.1
  Mode is srst
  Max-pool is 10
  Max-dn is 10
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  timeout interdigit 10
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US 
  network-locale[2] US 
  network-locale[3] US 
  network-locale[4] US 
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US 
  user-locale[2] US 
  user-locale[3] US 
  user-locale[4] US   Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
VOICE REGISTER DN
=================
Dn Tag 1
Config:
  Number is 45111
  Preference is 0
  Huntstop is disabled
  Pool 1    has this DN configured for line 1
Dn Tag 2
Config:
  Number is 45112
  Preference is 0
  Huntstop is disabled
  Pool 2    has this DN configured for line 1
Dn Tag 3
Config:
  Number is 45113
  Preference is 0
  Huntstop is disabled
  Pool 3    has this DN configured for line 1, 2
Dn Tag 4
Config:
Dn Tag 7
Config:
  Number is 451110
  Preference is 0
  Huntstop is disabled
  Pool 1    has this DN configured for line 4
Dn Tag 8
Config:   
  Pool 1    has this DN configured for line 3
VOICE REGISTER POOL
===================
 Pool Tag 1
Config:
  Mac address is 001B.535C.D410
  Number list 1 : DN 1
  Number list 3 : DN 8
  Number list 4 : DN 7
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  kpml signal is disabled
  Lpcor Type is none
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
 Pool Tag 2
Config:
  Mac address is 0015.C68E.6D13
  Number list 1 : DN 2
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  kpml signal is disabled
  Lpcor Type is none
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
 Pool Tag 3
Config:
  Mac address is 0021.5553.8998
  Number list 1 : DN 3
  Number list 2 : DN 3
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  kpml signal is enabled
  Lpcor Type is none
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 

Examples

The following is a sample output of the show voice register all command:

Router# show voice register all
1) show voice register all
VOICE REGISTER GLOBAL
=====================
CONFIG [Version=8.1]
========================
  Version 8.1
  Mode is cme
  Max-pool is 10
  Max-dn is 10
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  Source-address is 8.3.3.5 port 5060
  Time-format is 12
  Date-format is M/D/Y
  Time-zone is 5
  Hold-alert is disabled
  Mwi stutter is disabled
  Mwi registration for full E.164 is disabled
  Forwarding local is enabled
  Privacy is enabled
  Privacy-on-hold is disabled
  Dst auto adjust is enabled
    start at Apr week 1 day Sun time 02:00
    stop  at Oct week 8 day Sun time 02:00
  Max redirect number is 5
  IP QoS DSCP:
    ef (the MS 6 bits, 46, in ToS, 0xB8) for media
    cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
    af41 (the MS 6 bits, 34, in ToS, 0x88) for video
    default (the MS 6 bits, 0, in ToS, 0x0) for service
  Telnet Level: 0
  Tftp path is flash:
  Generate text file is disabled
  Tftp files are created, current syncinfo 0001140473454008
  OS79XX.TXT is not created
  timeout interdigit 10
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US 
  network-locale[2] US 
  network-locale[3] US 
  network-locale[4] US 
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US 
  user-locale[2] US 
  user-locale[3] US 
  user-locale[4] US   Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
VOICE REGISTER DN
=================
Dn Tag 1
Config:
  Number is 45111
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  Pool 1    has this DN configured for line 1
Dn Tag 2
Config:
  Number is 45112
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  call-forward b2bua noan 999 timeout 8
  after-hour exempt
  Pool 2    has this DN configured for line 1
  Pool 7    has this DN configured for line 1
Dn Tag 3
Config:
  Number is 45113
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  call-forward b2bua all 87687
  Pool 3    has this DN configured for line 1, 2
Dn Tag 4
Config:
  Auto answer is disabled
Dn Tag 7
Config:
  Number is 451110
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  after-hour exempt
  Pool 1    has this DN configured for line 4
Dn Tag 8
Config:
  Auto answer is disabled
  call-forward b2bua all 678
  after-hour exempt
  Pool 1    has this DN configured for line 3
VOICE REGISTER TEMPLATE
=======================
Temp Tag 1
Config:
  Attended Transfer is enabled
  Blind Transfer is enabled
  Semi-attended Transfer is enabled
  Conference is enabled
  Caller-ID block is disabled
  DnD control is enabled
  Anonymous call block is disabled
  Dialplan Tag is 1
  softkey connected  Confrn
  Lpcor type none
  Pool 4 has this template configured
VOICE REGISTER DIALPLAN
=======================
Dialplan Tag 1
Config:
  Type is 7905-7912
  Template 1 has this dialplan configured
  Pool 4 has this dialplan configured
VOICE REGISTER POOL
===================
 Pool Tag 1
Config:
  Mac address is 001B.535C.D410
  Type is 7960
  Number list 1 : DN 1
  Number list 3 : DN 8
  Number list 4 : DN 7
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Busy trigger per button value is 0
  call-forward phone all is 4566
  call-forward b2bua all 4555
  keep-conference is enabled
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is not supported
  Privacy feature is not configured.
  Privacy button is disabled
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
 Pool Tag 2
Config:
  Mac address is 0015.C68E.6D13
  Type is 7960
  Number list 1 : DN 2
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Busy trigger per button value is 0
  call-forward phone noan is 9886, timeout 98
  keep-conference is enabled
  username pool2 password lab
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is not supported
  Privacy feature is not configured.
  Privacy button is disabled
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
          
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
 Pool Tag 3
Config:
  Mac address is 0021.5553.8998
  Type is 7975
  Number list 1 : DN 3
  Number list 2 : DN 3
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is enabled
  Busy trigger per button value is 0
  call-forward phone all is 45112
  call-forward b2bua all 45111
  after-hour exempt
  keep-conference is enabled
  kpml signal is enabled
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is not supported
  Privacy feature is not configured.
  Privacy button is disabled
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
 Pool Tag 4
Config:
  Mac address is 8989.9867.8769
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Busy trigger per button value is 0
  keep-conference is enabled
  template is 1
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is not supported
  Privacy feature is not configured.
  Privacy button is disabled
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 
 Pool Tag 7
Config:
  Mac address is 0018.BAC8.D2B1
  Number list 1 : DN 2
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Busy trigger per button value is 0
  keep-conference is enabled
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is not supported
  Privacy feature is not configured.
  Privacy button is disabled
  Reason for unregistered state: 
         No registration request since last reboot/unregister
Dialpeers created:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 

The following is an example of a partial output of the show voice register all command, showing KEM data with the phone type information:

Router# show voice register all
Pool Tag 5
Config:
  Mac address is B4A4.E328.4698
  Type is 9971 addon 1 CKEM
  Number list 1 : DN 2
  Number list 2 : DN 3
  Proxy Ip address is 0.0.0.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Video is enabled
  Camera is enabled
  Busy trigger per button value is 0
  keep-conference is enabled
  registration expires timer max is 200 and min is 60
  kpml signal is enabled
  Lpcor Type is none

The following is a sample output of the show voice register all command, showing the three KEMs configured with phone type 9971:

Router# show voice register all
Pool Tag 4
Config:
  Mac address is B4A4.E328.4698
  Type is 9971 addon 1 CKEM 2 CKEM 3 CKEM
  Number list 1 : DN 4
  Number list 2 : DN 5
  Number list 3 : DN 9

The following table describes the significant fields shown in this output.

Table 41 show voice register all Field Descriptions

Field

Description

Pool Tag

Shows the assigned tag number of the current voice register pool.

Config

Shows the voice register pool.

Network address and Mask

Shows network address and mask information when the id command is configured.

Number list, Pattern, and Preference

Shows the number command configuration.

Proxy IP address

Shows the proxy command configuration.

Default preference

Shows the default preference value of this pool.

Incoming called number

Shows the incoming called-number command configuration.

Translate outgoing called tag

Shows the translate-outgoing command configuration.

Class of Restriction List Tag

Shows the COR tag.

Incoming corlist name

Shows the cor command configuration.

Application

Shows the application command configuration for this pool.

Dialpeers created

Lists all the dial peers created and their contents. Dial-peer contents differ for each application and are not described here.

Statistics

Shows the registration statistics for this pool.

Active registrations

Shows the current active registrations.

Total Registration Statistics

Shows the total registration statistics for this pool.

Registration requests

Shows the incoming registration requests.

Registration success

Shows the successful registrations.

Registration failed

Shows the failed registrations.

unRegister requests

Shows the incoming unregister/registration expire requests.

unRegister success

Reports the number of successful unregisters.

unRegister failed

Reports the number of failed unregisters.

Related Commands

Command

Description

application (voice register pool)

Selects the session-level application for the dial peer associated with an individual Cisco Unified SIP IP phone in a Cisco Unified CME environment or for a group of phones in a Cisco Unified SIP SRST environment.

cor (voice register pool)

Configures a class of restriction on the VoIP dial peers associated with directory numbers.

id (voice register pool)

Explicitly identifies a locally available, individual Cisco Unified SIP IP phone or, when running Cisco Unified SIP SRST, a set of Cisco Unified SIP IP phones.

incoming called-number (dial peer)

Specifies a digit string that can be matched by an incoming call to associate the call with a dial peer.

number (voice register pool)

Indicates the E.164 phone numbers that the registrar permits to handle the Register message from a Cisco Unified SIP IP phone.

proxy (voice register pool)

Autogenerates additional VoIP dial peers to reach the main proxy whenever a Cisco Unified SIP IP phone registers with a Cisco Unified SIP SRST gateway.

show sip-ua status registrar

Displays all the SIP endpoints currently registered with the contact address.

show voice register dial-peers

Displays details of all dynamically created VoIP dial peers associated with the Cisco Unified SIP SRST or Cisco Unified CME register event.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

translate-outgoing (voice register pool)

Allows an explicit setting of translation rules on the VoIP dial peer to modify a phone number dialed by any Cisco Unified IP phone user.

show voice register credential

To display configuration information associated with a credential file used for authorization, use the show voice register credential command in privileged EXEC mode.

show voice register credential

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(11)XJ

Cisco Unified CME 4.1

This command was introduced.

12.4(15)T

Cisco Unified CME 4.1

This command was integrated into Cisco IOS Release 12.4(15)T.

Examples

The following is sample output from this command:

Router# show voice register credential
username: Jsmith, password: 1234abc, service: PRESENCE , file index 3
username: Ksample, password: xyz1234, service: PRESENCE , file index 3
username: Mmore, password: updwssc, service: PRESENCE , file index 3
username: Sstove, password: 12bms, service: PRESENCE , file index 3
username: Yjones, password: 357llvrus, service: PRESENCE , file index 5
username: Yjones2, password: 55rrtuv, service: PRESENCE OOD_REFER , file index 5
username: vtemp, password: 1234567, service: PRESENCE , file index 5

The table contains descriptions of fields shown in the output, listed in order of appearance.

Table 42 show voice register credential Field Descriptions

Field

Description

username

Username that is authorized.

password

Password that is authorized.

service

Type of service for which the credential file is used; presence or Out-of-dialog REFER (OOD-R).

file index

Identification number of the credential file defined with the authenticate command.

Related Commands

Command

Description

authenticate (voice register global)

Defines the authenticate mode for SIP phones in a Cisco Unified CME system.

credential load

Reloads a credential file into Flash memory.

show voice register all

Displays all Cisco Unified CME and Cisco Unified SIP SRST configurations and register information.

show voice register dial-peers

To display details of all dynamically created VoIP dial peers associated with the Cisco Unified Session Initiation Protocol (SIP) Survivable Remote Site Telephony (SRST) or Cisco Unified CallManager Express (Cisco Unified CME) register event, use the show voice register dial-peers command in privileged EXEC mode.

show voice register dial-peers [ pool tag ]

Syntax Description

pool tag

Number of entries in attempted registrations table. Size range from 0 to 50.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco SIP SRST 3.0

This command was introduced.

12.3(4)T

Cisco SIP SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

12.4(4)T

Cisco CME 3.4 Cisco SIP SRST 3.4

This command was added to Cisco CME.

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SIP SRST 8.1

This command was modified. Pool tag keyword- argument was added. Command output display was also modified to display dial-peers specific to a pool.

Usage Guidelines

Use this command to display the dial-peers associated with a pool. To display the dynamic dial-peers associated with a specific pool, use the pool keyword followed by the pool tag. When using the pool keyword, you must specify the pool tag.

Examples

Examples

The following is a sample output from this command displaying all dial-peers:

Router#show voice register dial-peers
Dial-peers for Pool 1
dial-peer voice 40001 voip
 destination-pattern 45111
 session target ipv4:8.3.3.111:5060
 session protocol sipv2
 call-fwd-all         4555           
 after-hours-exempt   FALSE          
dial-peer voice 40002 voip
  destination-pattern 45113
  session target ipv4:8.33.33.111:5060
  session protocol sipv2
  after-hours-exempt   FALSE   
Dial-peers for Pool 2
 dial-peer voice 40003 voip
 destination-pattern 45112
 session target ipv4:8.33.33.112:5060
 session protocol sipv2
 call-fwd-noan-timeou 8              
 call-fwd-noan        999            
 after-hours-exempt   TRUE           

Examples

The following is a sample output from this command displaying all statistical information related to pool 1:

Router# show voice register dial-peers pool 1
Dial-peers for Pool 1:
dial-peer voice 40004 voip
 destination-pattern 1000
 redirect ip2ip
 session target ipv4:9.13.18.40:19633
 session protocol sipv2
 dtmf-relay rtp-nte sip-notify
 digit collect kpml
 codec  g711ulaw bytes 160
  after-hours-exempt   FALSE          
dial-peer voice 40001 voip
 destination-pattern 2000
 redirect ip2ip
 session target ipv4:9.13.18.40:19634
 session protocol sipv2
 dtmf-relay rtp-nte sip-notify
 digit collect kpml
 codec  g711ulaw bytes 160

Examples


 
	 

Related Commands

Command

Description

show sip-ua status registrar

Displays all the SIP endpoints currently registered with the contact address.

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register dialplan

To display all configuration information for a specific SIP dial plan, use the show voice register dialplan command in privileged EXEC mode.

show voice register dialplan { tag | | all }

Syntax Description

tag

Number that identifies the SIP dialplan. Range: 1 to 24.

all

(Optional) Displays all the dialplans defined in a system.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(11)XJ

Cisco Unified CME 4.1

This command was introduced.

12.4(15)T

Cisco Unified CME 4.1

This command was integrated into Cisco IOS Release 12.4(15)T.

15.1(2)T

Cisco Unified CME 8.1

This command was modified. All keyword was added. Pools and templates that have dialplan configured are also displayed in the output.

Usage Guidelines

Use this command to verify the configuration of SIP dial plans. You define a dial plan with the voice register dialplan command and assign it to a SIP phone with the dialplan command.

In Cisco Unified CME 8.1 and later, show voice register dialplan command also displays the pools and templates that have the dialplan configured. The pools which have the diaplan configured by virtue of inclusion of a template is also displayed as part of the pool list display. If a dialplan is configured under both template and pool, the dialplan under the pool takes precedence and the pool is displayed.

When used with the all keyword, the show voice register diaplan command displays configuration information for all the dialplans defined in a system.

Examples

The following is sample output from this command displaying information for dialplan 1:

Router# show voice register dialplan 1
Dialplan Tag 1
Config:
  Type is 7905-7912
  Template 1 has this dialplan configured
  Pool 4 has this dialplan configured

The following is a sample output from this command displaying information for all the dialplans configured in a system:

Router# show voice register dialplan all
Dialplan Tag 1
Config:
  Type is 7905-7912
  Pattern 1 is 9879, timeout is 0, user option is phone, button is default
  Pattern 24 is 908, timeout is 0, user option is phone, button is default
Dialplan Tag 2
Config:
  Type is 7940-7960-others
  Pattern 3 is 9845, timeout is 0, user option is phone, button is default
  Pattern 20 is 9098, timeout is 0, user option is phone, button is default

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 43 show voice register dialplan Field Descriptions

Field

Description

Config

List of configuration options defined for this SIP dial plan.

Dialplan Tag

Tag number of the requested SIP dial plan.

Pattern

Dial pattern defined for a SIP dial plan with the pattern command in voice register dialplan configuration mode.

Type

Phone type defined for a SIP dial plan with the type command.

Related Commands

Command

Description

dialplan

Assigns a dial plan to a SIP phone.

pattern (voice register dialplan)

Defines a dial pattern for a SIP dial plan.

show voice register all

Displays all Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

type (voice register dialplan)

Defines a phone type for a SIP dial plan.

voice register dialplan

Enters voice register dialplan configuration mode to define a dial plan for SIP phones.

voice register pool

Enters voice register pool configuration mode for SIP phones.

show voice register dn

To display all configuration information associated with a specific voice register dn, use the show voice register dn command in privileged EXEC mode.

show voice register dn { tag | all }

Syntax Description

tag

Tag number of the voice register dn for which to display information. Range is 1 to 750.

all

(Optional) Displays configuration information associated with all voice register dns defined in a system.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

12.4(4)T

Cisco CME 3.4 and Cisco SIP SRST 3.4

This command was introduced.

15.1(2)T

Cisco CME 8.1 and Cisco SIP SRST 8.1

This command was modified.The display output now shows pools that have DNs configured under them. All keyword was added to show configuration information for all voice register dns defined in system.

Usage Guidelines

In Cisco Unified CME 8.1 and Cisco Unified SIP SRST 8.1, the show voice register dn command displays the pools that have the DNs configured under them. When used with all keyword, the show voice register dn command displays configuration information for all the DNs defined in a system.

Examples

Examples

The following is a sample output from this command:

Router# show voice register dn 1
Dn Tag 1
Config:
  Number is 11
  Preference is 10
  Huntstop is enabled
  Translation-profile incoming saaa
  Allow watch is enabled
  Pool 1    has this DN configured for line 1

Examples

The following is a sample output from this command:

Router# show voice register dn 2
Dn Tag 1
Config:
  Number is 11
  Preference is 10
  Huntstop is enabled
  Translation-profile incoming saaa
  Allow watch is enabled
  Pool 1    has this DN configured for line 1

Examples

The following is a sample output from this command displaying information for all the dns:

Dn Tag 1
Config:
  Number is 11
  Preference is 10
  Huntstop is enabled
  Translation-profile incoming saaa
  Allow watch is enabled
  Pool 1    has this DN configured for line 1
Dn Tag 2
Config:
  Number is 12
  Preference is 1
  Huntstop is enabled
  Allow watch is enabled
  Pool 2    has this DN configured for line 1, 2

Examples

The following is a sample output from this command displaying information for all the dns:

Router# show voice register dn all
Dn Tag 1
Config:
  Number is 45111
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
Dn Tag 2
Config:
  Number is 45112
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  call-forward b2bua noan 999 timeout 8
  after-hour exempt
  Pool 2    has this DN configured for line 1
  Pool 7    has this DN configured for line 1
Dn Tag 3
Config:
  Number is 45113
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  call-forward b2bua all 87687  
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  call-forward b2bua all 87687
  Pool 1    has this DN configured for line 1
  Pool 3    has this DN configured for line 1, 2
Dn Tag 4
Config:
  Auto answer is disabled
Dn Tag 7
Config:
  Number is 451110
  Preference is 0
  Huntstop is disabled
  Auto answer is disabled
  after-hour exempt
  Pool 1    has this DN configured for line 4
Dn Tag 8
Config:
  Auto answer is disabled
  call-forward b2bua all 678
  after-hour exempt
  Pool 1    has this DN configured for line 3

The following table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 44 show voice register dn Field Descriptions

Field

Description

Auto answer

Status of auto-answer feature defined with the auto-answer command.

Config

List of configuration options defined for this voice register dn.

Dn Tag

Tag number of the requested voice register dn.

Huntstop

Status of huntstop behavior defined with the huntstop command.

Number

Telephone or extension number set with the number command in voice register dn configuration mode.

Preference

Preference order set with the preference command in voice register dn configuration mode.

Related Commands

Command

Description

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register dn all

Displays information associated with all the dns configured in a system.

voice register dn

Enters voice register dn configuration mode to define an extension for a SIP phone line.

show voice register global

To display all global configuration parameters associated with Cisco Unified SIP IP phones, use the show voice register global command in privileged EXEC mode.

show voice register global

Syntax Description

This command has no arguments or keywords.

Command Default

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.4(4)T

Cisco CME 3.4 Cisco SIP SRST 3.4

This command was introduced.

15.0(1)XA

Cisco SIP SRST 8.0

This command was modified to display the signaling transport protocol.

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SIP SRST 8.1

This command was modified to include global statistics in the output display.

15.2(2)T

Cisco Unified CME 9.0

This command was modified to include conference hardware in the output display.

Examples

Examples

The following is a sample output from the show voice register global command used in Cisco Unified CME:

Router# show voice register global
CONFIG [Version=8.1]
========================
  Version 8.1
  Mode is cme
  Max-pool is 10
  Max-dn is 10
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  Source-address is 8.3.3.5 port 5060
  Time-format is 12
  Date-format is M/D/Y
  Time-zone is 5
  Hold-alert is disabled
  Mwi stutter is disabled
  Mwi registration for full E.164 is disabled
  Forwarding local is enabled
  Privacy is enabled
  Privacy-on-hold is disabled
  Dst auto adjust is enabled
    start at Apr week 1 day Sun time 02:00
    stop  at Oct week 8 day Sun time 02:00
  Max redirect number is 5
  IP QoS DSCP:
    ef (the MS 6 bits, 46, in ToS, 0xB8) for media
    cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
    af41 (the MS 6 bits, 34, in ToS, 0x88) for video
    default (the MS 6 bits, 0, in ToS, 0x0) for service
  Telnet Level: 0
  Tftp path is flash:
  Generate text file is disabled
  Tftp files are created, current syncinfo 0001140473454008
  OS79XX.TXT is not created
  timeout interdigit 10
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US 
  network-locale[2] US 
  network-locale[3] US 
  network-locale[4] US 
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US 
  user-locale[2] US 
  user-locale[3] US 
  user-locale[4] US   Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 

The following is a sample output from the show voice register global command. The output shows that hardware conferencing is enabled.

Router# show voice register global
CONFIG [Version=8.7]
========================
  Version 8.7
  Mode is cme
  Max-pool is 50
  Max-dn is 100
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  Forced Authorization Code Refer is enabled
  Source-address is 1.5.40.20 port 5060
  Time-format is 12
  Date-format is M/D/Y
  Time-zone is 5
  Hold-alert is disabled
  Mwi stutter is disabled
  Mwi registration for full E.164 is disabled
  Forwarding local is enabled
  Video is enabled
  Camera is enabled
  Privacy is enabled
  Privacy-on-hold is disabled
  Conference hardware is enabled
  Dst auto adjust is enabled
start at Apr week 1 day Sun time 02:00
stop  at Oct week 8 day Sun time 02:00

Examples

The following is a sample output from the show voice register global command used in Cisco Unified SIP SRST:

Router# show voice register global
CONFIG [Version=8.1]
========================
  Version 8.1
  Mode is srst
  Max-pool is 10
  Max-dn is 10
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  timeout interdigit 10
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US 
  network-locale[2] US 
  network-locale[3] US 
  network-locale[4] US 
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US 
  user-locale[2] US 
  user-locale[3] US 
  user-locale[4] US   Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 0
    Registration success   : 0
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : 
    Last unregister request time : 
    Register success time        : 
    Unregister success time      : 

The following table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 45 show voice register global Field Descriptions

Field

Description

Conference hardware

Shows whether the Cisco Unified SIP IP phone will perform local mixing on its own or request Cisco Unified CME to perform hardware conferencing using its DSP resource.

Date-format

Value of date-format command.

DST auto adjust

Setting of dst auto-adjust command.

Forwarding local

Setting of forwarding local command.

Generate text file

Setting of text file command.

Hold-alert

Setting of hold-alert command.

Load

Value of load command.

Max-dn

Reports the maximum number of SIP voice register directory numbers (DNs) supported by the Cisco Unified SIP CME or Cisco Unified SIP SRST router as configured with the max-dn command. The maximum possible number is platform-dependent.

Max-pool

Reports the maximum number of SIP voice register pools supported by the Cisco Unified SIP SRST or Cisco Unified CME router as configured with the max-pool command. The maximum possible number is platform-dependent.

Max redirect number

Maximum number of redirects set with the max-redirect command.

Mode

Reports the mode as configured with the mode command. Value can be either Cisco Unified CME or Cisco Unified SIP SRST.

MWI registration

Setting of mwi command.

MWI stutter

Setting of mwi stutter command.

Time-format

Value of time-format command.

Time-zone

Number of the timezone selected with the timezone command.

TFTP path

Directory location of provisioning files for Cisco Unified SIP IP phones that is specified with the tftp-path command.

Version

Reports the Cisco Unified SIP SRST or Cisco Unified CME version number.

Related Commands

Command

Description

show sip-ua status registrar

Displays all the Cisco Unified SIP IP phones currently registered with the contact address.

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register dial-peers

Displays details of all dynamically created VoIP dial peers associated with the Cisco Unified SIP SRST or Cisco Unified CME register event.

voice register global

Enters voice register global configuration mode to set global parameters for all supported Cisco Unified SIP IP phones in a Cisco Unified CME or Cisco Unified SIP SRST environment.

show voice register hfs

To display the HTTP File-Fetch Server (HFS) file bindings of firmware files accessible to Cisco Unified SIP IP phones, use the show voice register hfs command in privileged EXEC mode.

show voice register hfs

Syntax Description

This command has no arguments or keywords.

Command Default

None

Command Modes

Privileged EXEC

Command History

Release

Modification

15.2(1)T

This command was introduced.

Usage Guidelines

Use the show voice register hfs command with Cisco Unified CME 8.8 or a later version.

This command displays the bindings of firmware files that are accessible to Cisco Unified SIP IP phones using the HFS download service.

Examples

The following is a sample output from the show voice register hfs command:

Router(config)# show voice register hfs
Fetch Service Enabled = Y
   App enabled port = 6970
   Use default port = N
   Registered session-id = 19
 
Default home path = flash:/
   Ongoing fetches from home = 0
 
HTTP File Server Bindings
   No. of bindings = 11
   No. of url table entries = 9
   No. of alias table entries = 9

Related Commands

Command

Description

create profile (voice register global)

Generates the configuration profile files required for SIP phones.

hfs enable

Enables the HFS download service on an IP Phone in a Cisco Unified CME system.

show voice register pool

To display all configuration information associated with a specific voice register pool, use the show voice register pool command in privileged EXEC mode.

show voice register pool { pool-tag | all } [brief]

Syntax Description

pool-tag

Tag number of the voice register pool for which information is displayed. Range is 1 to 262.

Note    The maximum number of pools is version and platform dependent.

all

Displays the information of all the voice register pools.

brief

(Optional) Displays brief information of all voice register pools.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco SIP SRST

This command was introduced.

12.3(4)T

Cisco SIP SRST

This command was integrated into Cisco IOS Release 12.3(4)T.

12.4(4)T

Cisco CME 3.4 Cisco SIP SRST 3.4

This command was added to Cisco CME.

12.4(15)XY

Cisco Unified CME 4.2(1) Cisco Unified SIP SRST 4.2(1)

This command was modified to include emergency response location information in the output display.

12.4(20)T

Cisco Unified CME 7.0 Cisco Unified SIP SRST 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified to include logical partitioning class of restriction (LPCOR) information in the output display.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

15.1(2)T

Cisco Unified CME 8.1

This command was modified. The all and brief keywords were added. Voice-class stun-usage information is displayed in the output.

15.2(2)T

Cisco Unified CME 9.0

This command was modified to include conference admin, conference add mode, and conference drop mode in the output display.

15.2(4)M

Cisco Unified CME 9.1 Cisco Unified SIP SRST 9.1

This command was modified to include Key Expansion Module (KEM) data in the output display.

Examples

Examples

The following is a sample output of the show voice register pool command, displaying information for voice register pool 33 in Cisco Unified CME:

Router# show voice register pool 33
 
Pool Tag 33
Config:
 Mac address is 0009.B7F7.532E
 Type is 7960
 Number list 1 : DN 1
 Number list 2 : DN 2
 Number list 3 : DN 3
 Proxy Ip address is 0.0.0.0
 DTMF Relay is disabled
 Call Waiting is enabled
 DnD is disabled
 Busy trigger per button value is 0
 keep-conference is enabled
 template is 1
 Emergency response location 3
 Lpcor Type is local 
 Lpcor Incoming is sip_group
 Lpcor Outgoing is sip_group
 
 Transport type is udp 
 service-control mechanism is not supported 
 Privacy feature is not configured. 
 Privacy button is disabled 
 
Dialpeers created: 
 
Statistics: 
 Active registrations : 0 
 
 Total SIP phones registered: 0 
 Total Registration Statistics 
  Registration requests : 0 
  Registration success : 0 
  Registration failed : 0 
  unRegister requests : 0 
  unRegister success : 0 
  unRegister failed : 0 
 

The following is a sample output of the show voice register pool command. The output shows that a meet-me hardware conference administrator has been assigned, the conference creator or any of the participants can add a new participant, and the conference creator can terminate the active video hardware conference by hanging up.

Router# show voice register pool 15
 Pool Tag 15
Config:
  Mac address is 1C17.D340.81F0
  Type is 9951
  Number list 1 : DN 15
  Proxy Ip address is 0.0.0.0
  Current Phone load version is Cisco-CP9951/9.0.1
  DTMF Relay is enabled, sip-notify
  Call Waiting is enabled
  DnD is disabled
  Video is enabled
  Camera is enabled
  Busy trigger per button value is 0
  feature-button 5 DnD
  feature-button 6 MeetMe
  keep-conference is enabled
  registration expires timer max is 86400 and min is 60
  template is 1
  kpml signal is enabled
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is supported
  registration Call ID is 1c17d340-81f00002-6c48fe8e-03013c10@1.5.40.105 
  Registration method: per line
  Privacy feature is not configured.
  Privacy button is disabled
  active primary line is: 3915
  contact IP address: 1.5.40.105 port 5060
  Phone SIS Version:  5.0.0
  GW SIS Version:  1.0.0
  conference admin: yes
  conference add mode: all
  conference drop mode: creator
  paging-dn: config 0 [multicast]  effective 0 [multicast]
...

The following is an example of a partial output of the show voice register pool all command, showing KEM data with the phone type information:

Router# show voice register pool all
Pool Tag 5
Config:
Mac address is B4A4.E328.4698
Type is 9971 addon 1 CKEM
Number list 1 : DN 2
Number list 2 : DN 3
Proxy Ip address is 0.0.0.0
DTMF Relay is disabled
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
keep-conference is enabled
registration expires timer max is 200 and min is 60
kpml signal is enabled
Lpcor Type is none

The following is a sample output of the show voice register pool all command, showing the three KEMs configured with phone type 9971:

Router# show voice register pool all
Pool Tag 4
Config:
Mac address is B4A4.E328.4698
Type is 9971 addon 1 CKEM 2 CKEM 3 CKEM
Number list 1 : DN 4
Number list 2 : DN 5
Number list 3 : DN 9

Examples

The following is a sample output of the show voice register pool command, displaying all information for voice register pool 1 in Cisco Unified SIP SRST:

Router# show voice register pool 1
 
Pool Tag 1
Config:
 Network address is 192.168.0.0, Mask is 255.255.0.0
 Number list 1 : Pattern is 50.., Preference is 2
 Proxy Ip address is 0.0.0.0
 Default preference is 2
 Incoming called number is 
 Translate outgoing called tag is 1
 Class of Restriction List Tag: default
 Incoming corlist name is allowall
 Application is default.new
 
Dialpeers created:
 
dial-peer voice 40007 voip
 application default.new
 corlist incoming allowall
 preference 2
 incoming called-number 5001
 destination-pattern 5001
 redirect ip2ip
 session target ipv4:192.168.0.3
 session protocol sipv2
 translate-outgoing called 1
 voice-class codec 1
 
Statistics:
 Active registrations : 2
 
 Total Registration Statistics
  Registration requests : 48
  Registration success : 48
  Registration failed : 0
  unRegister requests : 46
  unRegister success : 46
  unRegister failed : 0
 
Emergency response location 6

Examples

The following is a sample output of the show voice register pool command, displaying voice-class stun-usage information for voice register pool 51:

Router# show voice register pool 51
 Pool Tag 51
Config:
  Mac address is 0011.209F.5D60
  Type is 7960
  Number list 1 : DN 51
  Proxy Ip address is 0.0.0.0
  Current Phone load version is Cisco-SIPGateway/IOS-12.x
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Busy trigger per button value is 0
  keep-conference is enabled
  template is 10
  Lpcor Type is none
  
Transport type is udp
  service-control mechanism is not supported
  registration Call ID is 2BA38EE3-17D311DB-800BCD81-A9AD11F0
  Privacy feature is not configured.
  Privacy button is disabled
  active primary line is: 16263646
  contact IP address: 192.168.0.87 port 5060
  Reason for unregistered state:
         No registration request since last reboot/unregister
  voice-class stun-usage is enabled. tag is 1
Dialpeers created:
Dial-peers for Pool 51:
Statistics:
  Active registrations  : 0
  Total SIP phones registered: 0
  Total Registration Statistics
    Registration requests  : 2
    Registration success   : 2
    Registration failed    : 0
    unRegister requests    : 2
    unRegister success     : 2
    unRegister failed      : 0
    Attempts to register
           after last unregister : 0
    Last register request time   : 13:43:27.839 IST Tue Apr 20 2010

The following table contains descriptions of significant fields shown in the Cisco Unified CME and Cisco Unified SIP SRST output, listed in alphabetical order.

Table 46 show voice register pool Field Descriptions

Field

Description

Active registrations

Shows the current active registrations.

Application

Shows the application command configuration for this pool.

Call Waiting

Shows the call-waiting command configuration.

Class of Restriction List Tag

Shows the COR tag.

Conference add mode

Shows the current setting of the hardware conference privilege for adding participants.

Conference admin

Shows whether the Cisco Unified SIP IP phone is assigned as the hardware conference administrator or not.

Conference drop mode

Shows who can terminate an active ad-hoc hardware conference by hanging up.

Config

Shows the voice register pool.

Default preference

Shows the default preference value of this pool.

Dialpeers created

Lists all the dial peers created and their contents. Dial-peer contents differ for each application and are not described here.

DnD

Shows the setting of the dnd-control command.

DTMF Relay

Shows the setting of the dtmf-relay command.

Emergency response location

Shows the ephone’s emergency response location to which an emergency response team is dispatched when an emergency call is made.

Incoming called number

Shows the incoming called-number command configuration.

Incoming corlist name

Shows the cor command configuration.

keep-conference

Shows the status of the keep-conference command.

Lpcor Incoming

Shows the setting of the lpcor incoming command.

Lpcor Outgoing

Shows the setting of the lpcor outgoing command.

Lpcor Type

Shows the setting of the lpcor type command.

Mac address

Shows the MAC address of the Cisco Unified SIP IP phone as defined by the id command.

Network address and Mask

Shows network address and mask information when the id command is configured.

Number list, Pattern, and Preference

Shows the number command configuration.

Pool Tag

Shows the assigned tag number of the current pool.

Proxy IP address

Shows the proxy command configuration; that is, the IP address of the external SIP server.

Registration failed

Shows the failed registrations.

Registration requests

Shows the incoming registration requests.

Registration success

Shows the successful registrations.

Statistics

Shows the registration statistics for this pool.

Template

Shows the template-tag number for the template applied to the Cisco Unified SIP IP phone.

Total Registration Statistics

Shows the total registration statistics for this pool.

Translate outgoing called tag

Shows the translate-outgoing command configuration.

Type

Shows the phone type identified for the Cisco Unified SIP IP phone using the type command.

unRegister failed

Reports the number of failed unregisters.

unRegister requests

Shows the incoming unregister/registration expiry requests.

unRegister success

Reports the number of successful unregisters.

Username Password

Shows the values within the authentication credential.

Related Commands

Command

Description

application (voice register pool)

Selects the session-level application for the dial peer associated with an individual Cisco Unified SIP IP phone in a Cisco Unified CME environment or for a group of phones in a Cisco Unified SIP SRST environment.

call-waiting (voice register pool)

Enables the call-waiting option on a SIP phone.

cor (voice register pool)

Configures a class of restriction on the VoIP dial peers associated with directory numbers.

dnd-control (voice register template)

Enables the Do-Not-Disturb (DND) soft key on SIP phones.

dtmf-relay (voice register pool)

Specifies the list of dual-tone multifrequency (DTMF) relay methods that can be used to relay DTMF audio tones between SIP endpoints.

id (voice register pool)

Explicitly identifies a locally available, individual Cisco Unified SIP IP phone or, when running Cisco Unified SIP SRST, a set of Cisco Unified SIP IP phones.

incoming called-number (dial peer)

Specifies a digit string that can be matched by an incoming call to associate the call with a dial peer.

keep-conference (voice register pool)

Allows IP phone conference initiators to exit from conference calls and keep the remaining parties connected.

lpcor incoming

Associates an incoming call with a logical partitioning class of restriction (LPCOR) resource-group policy.

lpcor outgoing

Associates an outgoing call with an LPCOR resource-group policy.

lpcor type

Specifies the LPCOR type for an IP phone.

number (voice register pool)

Indicates the E.164 phone numbers that the registrar permits to handle the Register message from a Cisco Unified SIP IP phone.

proxy (voice register pool)

Autogenerates additional VoIP dial peers to reach the main proxy whenever a Cisco Unified SIP IP phone registers with a Cisco Unified SIP SRST gateway.

show sip-ua status registrar

Displays all the Cisco Unified SIP IP phones registered with the contact address.

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register dial-peer

Displays details of all dynamically created VoIP dial peers associated with the Cisco Unified CME or Cisco Unified SIP SRST register event.

translate-outgoing (voice register pool)

Allows an explicit setting of translation rules on the VoIP dial peer to modify a phone number dialed by any Cisco Unified IP phone user.

type (voice register pool)

Defines a phone type for a SIP phone.

voice register pool

Enters voice register pool configuration mode for Cisco Unified SIP IP phones.

show voice register pool after-hour-exempt

To display the details of a phone that has after-hour-exempt enabled on it, use the show voice register after-hour-exempt command in privileged EXEC mode.

show voice register after-hour-exempt

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of a phone that has after-hour-exempt enabled. Individual phones can be exempted from call blocking using the after-hour exempt.

Examples

The following is a sample output from this command displaying information for phones with after after-hour-exempt:

Router# show voice register pool after-hour-exempt
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    001B.535C.D410  8.3.3.111       3  8                        UNREGISTERED
                                     4  7   451110               UNREGISTERED
2    0015.C68E.6D13                  1  2   45112                UNREGISTERED
3    0021.5553.8998                  1  3   45113                UNREGISTERED
                                     2  3   45113                UNREGISTERED
7    0018.BAC8.D2B1                  1  2   45112                UNREGISTERED

Examples

The following is a sample output from this command displaying information for phones with after after-hour-exempt:

Router# show voice register pool after-hour-exempt
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    9.13.18.40      9.13.18.40      1  1   1000                 REGISTERED  
                                     2  2   2000                 REGISTERED  
                                     3  3   3000                 REGISTERED  
                                     4  4   4000                 REGISTERED  
                                     5  5   5000                 UNREGISTERED
                                     6  6   6000                 UNREGISTERED
                                     7  7   7000                 UNREGISTERED

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 47 show voice register pool after-hour exempt field descriptions

Field

Description

DN

Directory number of the phone.

IP Address/port

IP address and port number of the phones.

LN

Line number of the phone.

Number

Number of the phones that have after-hour exempt enabled.

Pool

Shows the current pool.

State

Registration state.

Related Commands

Command

Description

after-hour exempt(voice register pool)

Specifies that an IP phone does not have any of its outgoing calls blocked although call blocking is defined.

show voice register all

Displays all Cisco SIP SRST and Cisco CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

voice register pool

Enters voice register pool configuration mode for SIP phones.

show voice register pool attempted-registrations

To display the details of phones that attempt to register with Cisco Unified CME or Cisco Unified SRST and fail, use the show voice register pool attempted-registrations command in privileged EXEC mode.

show voice register pool attempted-registrations

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phones that attempt to register with Cisco Unified CME or Cisco Unified SRST and fail. If the phone registers successfully after some time, the attempted registration entry will still show up in the attempted-registration table. Use the clear voice register attempted-registrations command to remove the entry from the attempted registration table.

Examples

The following is a sample output from this command displaying information for show voice register pool attempted-registrations:

Router# show voice register pool attempted-registrations
Phones that have attempted registrations and have failed:
 MAC address: 001b.535c.d410 
 IP address : 8.3.3.111 
 Attempts   : 5
 Time of first attempt : *10:49:51.542 UTC Wed Oct 14 2009
 Time of latest attempt: *10:50:00.886 UTC Wed Oct 14 2009
 Reason for failure    : 
         No pool match for the registration request
 MAC address: 0015.c68e.6d13 
 IP address : 8.33.33.112 
 Attempts   : 4
 Time of first attempt : *10:49:53.418 UTC Wed Oct 14 2009
 Time of latest attempt: *10:50:00.434 UTC Wed Oct 14 2009
 Reason for failure    : 
         No pool match for the registration request
 MAC address: 0009.43E9.0B35 
 IP address : 9.13.40.83 
 Attempts   : 1
 Time of first attempt : *10:49:57.866 UTC Wed Oct 14 2009
 Time of latest attempt: *10:49:57.866 UTC Wed Oct 14 2009
 Reason for failure    : 
         No pool match for the registration request

The following is a sample output from this command displaying information for show voice register pool attempted-registrations when none of the phones fail:

Router# show voice register pool attempted-registrations         
 Phones that have attempted registrations and have failed: NONE 

Related Commands

Command

Description

attempted-registrations size

Allows to set the size of the table that stores information related to SIP phones that attempt to register and fail.

clear voice register attempted-registrations

Clears entries from the attempted-registration table.

show voice register pool cfa

To display the voice register pool details of a phone that has Call Forward All (CFA) enabled, use the show voice register pool cfa command in privileged EXEC mode.

show voice register pool cfa

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release Cisco Product Modification

15.1(2)T

Cisco Unified CME 8.1

This command was introduced.

Usage Guidelines

Use this command to display the voice register pool details of the phone with CFA feature enabled. When Call Forward All feature is enabled on Cisco Unified SIP IP phones such as 7940, 7941, 7941GE, 7942, 7945, 7960, 7961, 7961GE, 7962, 7965, 7970, 7971, 7975 through the CFA phone button. The show voice register pool cfa command displays only the call forward all B2BUA details.

The show voice register pool cfa command also displays the line number and DN number if available under the pool configuration. If call-forward-all is configured under both pool and DN. the configuration under DN takes precedence.

Examples

The following is a sample output from this command displaying all statistical information:

Router# show voice register pool cfa
Pool 	Ln 	DN 	Number 	Call Forward All Number
==== 	== 	== 	====== 	========================
1 				2 		8 										678
						0			1 	45111 			4555
						4 		7 	451110 		4555
3 				1 		3 	45113 			87687
						2 		3 	45113 			87687

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Field Description

Call Forward All Number

Number to which the calls are forwarded.

DN

Voice register DN tag of the line.

LN

Line number of the telephone number.

Pool

Tag ID of the pool.

Related Commands

Command

Description

call forward b2bua all

Enables call forward all.

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool detail all

Displays the details of all the pools defined in the system.

show voice register pool connected

To display the details of SIP phones that are in connected state, use the show voice register pool connected command in privileged EXEC mode.

show voice register pool connected [brief]

Syntax Description

brief

(Optional) Displays brief details of SIP phones that are in connected state.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phone that are currently in connected state (in conversation). The output for show voice register pool connected command shows details of both calls originating from the SIP phones and calls made towards SIP phones. When used with brief keyword, the show voice register pool connected command displays a brief detail of phones in connected state.

Cisco Unified CME and Cisco Unified SRST

The following is sample output from this command displaying all statistical information:

Router# show voice register pool connected
Outbound calls from SIP line phones: 
Pool tag: 1
==============
 MAC Address    : 001B.535C.D410
 Contact IP     : 8.3.3.111
 Phone Number   : 45111
 Remote Number  : 45112
Call 2
SIP Call ID                : 001b535c-d4100010-79612b5a-336b0db5@8.3.3.111
   State of the call       : STATE_ACTIVE (7)
   Substate of the call    : SUBSTATE_NONE (0)
   Calling Number          : 45111
   Called Number           : 45112
   Bit Flags               : 0xC0401C 0x100 0x4
   CC Call ID              : 7
   Source IP Address (Sig ): 8.3.3.5
   Destn SIP Req Addr:Port : [8.3.3.111]:5060
   Destn SIP Resp Addr:Port: [8.3.3.111]:50076
   Destination Name        : 8.3.3.111
   Number of Media Streams : 1
   Number of Active Streams: 1
   RTP Fork Object         : 0x0
   Media Mode              : flow-through
   Media Stream 1
     State of the stream      : STREAM_ACTIVE
     Stream Call ID           : 7
     Stream Type              : voice-only (0)
     Stream Media Addr Type   : 1
     Negotiated Codec         : g729r8 (20 bytes)
     Codec Payload Type       : 18 
     Negotiated Dtmf-relay    : inband-voice
     Dtmf-relay Payload Type  : 0
     QoS ID                   : -1
     Local QoS Strength       : BestEffort
     Negotiated QoS Strength  : BestEffort
     Negotiated QoS Direction : None
     Local QoS Status         : None
     Media Source IP Addr:Port: [8.3.3.5]:17580
     Media Dest IP Addr:Port  : [8.3.3.111]:26298
Options-Ping    ENABLED:NO    ACTIVE:NO
Inbound calls to SIP line phones: 
          
Pool tag: 2
==============
 MAC Address    : 0015.C68E.6D13
 Contact IP     : 8.33.33.112
 Phone Number   : 45112
 Remote Number  : 45111
Call 3
SIP Call ID                : 4DA52F97-ADA311DE-8019803A-FF3E4CBC@8.3.3.5
   State of the call       : STATE_ACTIVE (7)
   Substate of the call    : SUBSTATE_NONE (0)
   Calling Number          : 45111
   Called Number           : 45112
   Bit Flags               : 0xC04018 0x100 0x80
   CC Call ID              : 8
   Source IP Address (Sig ): 8.3.3.5
   Destn SIP Req Addr:Port : [8.33.33.112]:5060
   Destn SIP Resp Addr:Port: [8.33.33.112]:5060
   Destination Name        : 8.33.33.112
   Number of Media Streams : 1
   Number of Active Streams: 1
   RTP Fork Object         : 0x0
   Media Mode              : flow-through
   Media Stream 1
     State of the stream      : STREAM_ACTIVE
     Stream Call ID           : 8
     Stream Type              : voice-only (0)
     Stream Media Addr Type   : 1
     Negotiated Codec         : g729r8 (20 bytes)
     Codec Payload Type       : 18 
     Negotiated Dtmf-relay    : inband-voice
     Dtmf-relay Payload Type  : 0
     QoS ID                   : -1
     Local QoS Strength       : BestEffort
     Negotiated QoS Strength  : BestEffort
     Negotiated QoS Direction : None
     Local QoS Status         : None
     Media Source IP Addr:Port: [8.3.3.5]:16384
     Media Dest IP Addr:Port  : [8.33.33.112]:30040

The following is sample output from this command displaying brief statistical information:

Router# show voice register pool connected brief
Pool IP Address      Number               Remote Number
==== =============== ==================== ====================
1    8.3.3.111       45111                45112               
Inbound calls to SIP line phones: 
Pool IP Address      Number               Remote Number
==== =============== ==================== ====================
2    8.33.33.112     45112                45111               

Related Commands

Command

Description

show sip-ua calls

Displays active user agent client (UAC) and user agent server (UAS) information on SIP calls

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool ip

To display the details of a SIP phone with a specific IP address, use the show voice register pool ip command in privileged EXEC mode.

show voice register pool ip ip-address

Syntax Description

ip-address

IPv4 address of the SIP phone .

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of a phone with a specific IP-address. When the pool ID is configured as a mac address or an IP address the registered pools contain the IP address information. The pool information is displayed if the IP addresses match.

When the pool ID is IP and the pool is unregistered, IP address configured under pool is compared with the input IP. When the pool ID is network contact, the IP address of each phone that is registered is compared with the input IP address.

Examples

The following is sample output from this command displaying all statistical information:

Router# show voice register pool ip 8.3.3.111
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    001B.535C.D410  8.3.3.111       1  1   45111                REGISTERED  
                                     4  7   451110               UNREGISTERED

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 48 show voice register pool ip field descriptions

Field

Description

DN

Voice register DN tag of the line.

ID

Phone identification (ID) address.

IP Address

IP address of the SIP phone.

LN

Line number of the telephone number.

Number

Number of the phones that have a mac address.

Pool

Tag ID of the pool.

State

Registration state of the line.

Related Commands

Command

Description

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool mac

To display the details of voice register pool associated with a specific phone type, use the show voice register pool mac command in privileged EXEC mode.

show voice register pool mac H .H .H

Syntax Description

H.H.H

MAC address of the SIP phone attempting to register.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phone with the mac address H.H.H. The command displays only the pools that are configured with an ID as mac.

Examples

The following is sample output from this command displaying all statistical information:

Router# show voice register pool mac 001B.535C.D410
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    001B.535C.D410  8.3.3.111       1  1   45111                REGISTERED  
                                     4  7   451110               UNREGISTERED

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 49 show voice register pool mac field descriptions

Field

Description

DN

Voice register DN tag of the line.

ID

Phone identification (ID) address.

IP Address

IP address of the SIP phone.

LN

Line number of the telephone number.

Number

Number of the phones that have a mac address.

Pool

Tag ID of the pool.

State

Registration state of the line.

Related Commands

Command

Description

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool on-hold

To display the details of phones that are currently on-hold, use the show voice register pool oh-hold command in privileged EXEC mode.

show voice register pool on-hold [brief]

Syntax Description

brief

(Optional) Displays brief details of SIP phones that are currently on-hold.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phone that are currently on-hold. The show voice register pool on-hold command output also displays a field to show if the hold was a locally initiated hold (initiated on the phone) or if the hold was initiated on the remote end. When used with brief keyword, the show voice register pool on-hold command displays a brief information of the phones that are currently put on hold by the remote caller or have put the remote caller on hold. The “Hold-Origin” field specifies the type of the hold, which can be either remote or local. Local indicates that the call is placed on hold by the local phone and remote indicates that call is placed on hold by the remote phone. In case of double-hold, the hold origin will display the value “Local and Remote”.

Examples

Examples

The following is a sample output from this command displaying information for phones ringing in a voice register pool:

Router# show voice register pool on-hold brief
Outbound calls from SIP line phones: 
Pool IP Address      Number               Remote Number        Hold Origin
==== =============== ==================== ==================== ==============
1    8.3.3.111       45111                45112                Remote & Local
Inbound calls to SIP line phones: 
Pool IP Address      Number               Remote Number        Hold Origin
==== =============== ==================== ==================== ==============
2    8.33.33.112     45112                45111                Remote & Local

Examples

Examples

The following is a sample output from this command displaying information for phones on-hold:

Router# show voice register pool on-hold
Outbound calls from SIP line phones: 
Pool tag: 1
==============
 MAC Address    : 001B.535C.D410
 Contact IP     : 8.3.3.111
 Phone Number   : 45111
 Remote Number  : 45112
 Local Hold     : CALL HOLD Pressed on SIP Phone
Call 4
SIP Call ID                : 001b535c-d4100010-79612b5a-336b0db5@8.3.3.111
   State of the call       : STATE_ACTIVE (7)
   Substate of the call    : SUBSTATE_NONE (0)
   Calling Number          : 45111
   Called Number           : 45112
   Bit Flags               : 0xC0401C 0x10100 0x4
   CC Call ID              : 7
   Source IP Address (Sig ): 8.3.3.5
   Destn SIP Req Addr:Port : [8.3.3.111]:5060
   Destn SIP Resp Addr:Port: [8.3.3.111]:50076
   Destination Name        : 8.3.3.111
   Number of Media Streams : 1
   Number of Active Streams: 1
   RTP Fork Object         : 0x0
   Media Mode              : flow-through
   Media Stream 1
     State of the stream      : STREAM_ACTIVE
     Stream Call ID           : 7
     Stream Type              : voice-only (0)
     Stream Media Addr Type   : 1
     Negotiated Codec         : g729r8 (20 bytes)
     Codec Payload Type       : 18 
     Negotiated Dtmf-relay    : inband-voice
     Dtmf-relay Payload Type  : 0
     QoS ID                   : -1
     Local QoS Strength       : BestEffort
     Negotiated QoS Strength  : BestEffort
     Negotiated QoS Direction : None
     Local QoS Status         : None
     Media Source IP Addr:Port: [8.3.3.5]:17580
     Media Dest IP Addr:Port  : [8.3.3.111]:26298
Options-Ping    ENABLED:NO    ACTIVE:NO
Inbound calls to SIP line phones: 
Pool tag: 2
==============
 MAC Address    : 0015.C68E.6D13
 Contact IP     : 8.33.33.112
 Phone Number   : 45112
 Remote Number  : 45111
 Remote Hold    : SIP Phone has received CALL HOLD
Call 5
SIP Call ID                : 4DA52F97-ADA311DE-8019803A-FF3E4CBC@8.3.3.5
   State of the call       : STATE_ACTIVE (7)
   Substate of the call    : SUBSTATE_NONE (0)
   Calling Number          : 45111
   Called Number           : 45112
   Bit Flags               : 0xC04018 0x4100 0x80
   CC Call ID              : 8
   Source IP Address (Sig ): 8.3.3.5
   Destn SIP Req Addr:Port : [8.33.33.112]:5060
   Destn SIP Resp Addr:Port: [8.33.33.112]:5060
   Destination Name        : 8.33.33.112
   Number of Media Streams : 1
   Number of Active Streams: 1
   RTP Fork Object         : 0x0
   Media Mode              : flow-through
   Media Stream 1
     State of the stream      : STREAM_ACTIVE
     Stream Call ID           : 8
     Stream Type              : voice-only (0)
     Stream Media Addr Type   : 1
     Negotiated Codec         : g729r8 (20 bytes)
     Codec Payload Type       : 18 
     Negotiated Dtmf-relay    : inband-voice
     Dtmf-relay Payload Type  : 0
     QoS ID                   : -1
     Local QoS Strength       : BestEffort
     Negotiated QoS Strength  : BestEffort
     Negotiated QoS Direction : None
     Local QoS Status         : None
     Media Source IP Addr:Port: [8.3.3.5]:16384
     Media Dest IP Addr:Port  : [8.33.33.112]:30040
Options-Ping    ENABLED:NO    ACTIVE:NO

Related Commands

Command

Description

show voice register all

Displays all Cisco SIP SRST and Cisco CME configurations and register information.

show sip-ua calls

Displays active user agent client (UAC) and user agent server (UAS) information on SIP calls

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool phone-load

To display the details of phone-loads associated with phones that are registered to Cisco Unified CME, use the show voice register pool phone-load command in privileged EXEC mode.

show voice register pool phone-load

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phone-loads associated with phones that are registered with Cisco Unified CME. The phone-load information is taken from the REGISTER message sent by the phone.

Examples

The following is a sample output from this command displaying information for voice register pool phone-load:

Router# show voice register pool phone-load
Pool	 Device Name 				Current Version Previous Version
==== 	=========== 				================= ===================
1 				SEP001B535CD410 Cisco-CP7960G/8.0

Related Commands

Command

Description

load(voice register global)

Associates a type of Cisco Unified IP phone with a phone firmware file.

show voice register all

Displays all Cisco SIP SRST and Cisco CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

voice register pool

Enters voice register pool configuration mode for SIP phones.

show voice register pool registered

To display the details of phones that successfully register to Cisco Unified Communications Manager Express (Cisco Unified CME), use the show voice register pool registered command in privileged EXEC mode.

show voice register pool registered

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

15.2(4)M

Cisco Unified CME 9.1 Cisco Unified SIP SRST 9.1

This command was modified to display Key Expansion Module (KEM) details with the phone type information.

Usage Guidelines

Use the show voice register pool registered command to display the details of phones that are successfully registered to Cisco Unified CME and Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST).

Examples

The following is a sample output displaying information for a registered voice register pool in Cisco Unified CME:

Router# show voice register pool registered
Pool Tag 1
Config:
  Mac address is 001B.535C.D410
  Type is 7960
  Number list 1 : DN 1
  Number list 3 : DN 8
  Number list 4 : DN 7
  Proxy Ip address is 0.0.0.0
  Current Phone load version is Cisco-CP7960G/8.0
  DTMF Relay is disabled
  Call Waiting is enabled
  DnD is disabled
  Busy trigger per button value is 0
  call-forward phone all is 4566
  call-forward b2bua all 4555
  keep-conference is enabled
  Lpcor Type is none
  Transport type is udp
  service-control mechanism is supported
  registration Call ID is 001b535c-d410790d-17a6877e-5d04bbc5@8.3.3.111 
  Privacy feature is not configured.
  Privacy button is disabled
  active primary line is: 45111
  contact IP address: 8.3.3.111 port 5060
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
 destination-pattern 45111
 session target ipv4:8.3.3.111:5060
 session protocol sipv2
  call-fwd-all         4555           
  after-hours-exempt   FALSE          
Statistics:
  Active registrations  : 1
  Total SIP phones registered: 1
  Total Registration Statistics
    Registration requests  : 1
    Registration success   : 1
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : *11:40:32.263 UTC Wed Oct 14 2009 
    Last unregister request time : 
    Register success time        : *11:40:32.267 UTC Wed Oct 14 2009 
    Unregister success time      : 

The following is a sample output displaying information for a registered voice register pool with a Cisco Unified 9971 Session Initiation Protocol (SIP) IP phone attached to a Cisco SIP IP Phone CKEM 36-Button Line Expansion Module:

Router# show voice register pool registered
Pool Tag 5
Config:
Mac address is B4A4.E328.4698
Type is 9971 addon 1 CKEM
Number list 1 : DN 2
Number list 2 : DN 3
Proxy Ip address is 0.0.0.0
DTMF Relay is disabled
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
keep-conference is enabled
registration expires timer max is 200 and min is 60
kpml signal is enabled
Lpcor Type is none

Examples

The following is a sample output displaying information for a registered voice register pool in Cisco Unified SRST:
Router# show voice register pool registered
 Pool Tag 1
Config:
  Ip address is 9.13.18.40, Mask is 255.255.0.0
  Number list 1 : DN 1
  Number list 2 : DN 2
  Number list 3 : DN 3
  Number list 4 : DN 4
  Number list 5 : DN 5
  Number list 6 : DN 6
  Number list 7 : DN 7
  Proxy Ip address is 0.0.0.0
  DTMF Relay is enabled, rtp-nte, sip-notify
  kpml signal is enabled
  Lpcor Type is none
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40004 voip
 destination-pattern 1000
 redirect ip2ip
 session target ipv4:9.13.18.40:19633
 session protocol sipv2
 dtmf-relay rtp-nte sip-notify
 digit collect kpml
 codec  g711ulaw bytes 160
  after-hours-exempt   FALSE          
dial-peer voice 40001 voip
 destination-pattern 2000
 redirect ip2ip
 session target ipv4:9.13.18.40:19634
 session protocol sipv2
 dtmf-relay rtp-nte sip-notify
 digit collect kpml
 codec  g711ulaw bytes 160
  after-hours-exempt   FALSE          
dial-peer voice 40002 voip
 destination-pattern 3000
 redirect ip2ip
 session target ipv4:9.13.18.40:19635
 session protocol sipv2
 dtmf-relay rtp-nte sip-notify
 digit collect kpml
 codec  g711ulaw bytes 160
  after-hours-exempt   FALSE          
dial-peer voice 40003 voip
 destination-pattern 4000
 redirect ip2ip
 session target ipv4:9.13.18.40:19636
 session protocol sipv2
 dtmf-relay rtp-nte sip-notify
 digit collect kpml
 codec  g711ulaw bytes 160
  after-hours-exempt   FALSE          
Statistics:
  Active registrations  : 4
  Total SIP phones registered: 1
  Total Registration Statistics
    Registration requests  : 4
    Registration success   : 4
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : .05:22:55.604 UTC Tue Oct 6 2009 
    Last unregister request time : 
    Register success time        : .05:22:55.604 UTC Tue Oct 6 2009 
    Unregister success time      : 

The following table contains descriptions of significant fields shown in the show voice register pool registered command output, listed in alphabetical order.

Table 50 show voice register pool registered Field Descriptions

Field

Description

Active registrations

Shows the current active registrations.

Application

Shows the application command configuration for this pool.

Call Waiting

Shows the setting of the call-waiting command.

Class of Restriction List Tag

Shows the COR tag.

Config

Shows the voice register pool.

Current phone-load

Shows the current version of the phone load.

Default preference

Shows the default preference value of this pool.

Dialpeers created

Results in a list of all dial peers created and their contents. Dial-peer contents differ for each application and are not described here.

DnD

Shows the setting of the dnd-control command.

DTMF Relay

Shows the setting of the dtmf-relay command.

Emergency response location

Shows the ephone’s emergency response location to which an emergency response team is dispatched when an emergency call is made.

Incoming called number

Shows the incoming called-number command configuration.

Incoming corlist name

Shows the cor command configuration.

keep-conference

Shows the status of the keep-conference command.

Lpcor Incoming

Shows the setting of the lpcor incoming command.

Lpcor Outgoing

Shows the setting of the lpcor outgoing command.

Lpcor Type

Shows the setting of the lpcor type command.

Mac address

Shows the MAC address of this SIP phone as defined by the id command.

Network address and Mask

Shows network address and mask information when the id command is configured.

Number list, Pattern, and Preference

Shows the number command configuration.

Pool Tag

Shows the assigned tag number of the current pool.

Previous phone-load

Shows the version of the previous phone load.

Proxy IP address

Shows the proxy command configuration; that is, the IP address of the external SIP server.

Registration failed

Shows the failed registrations.

Registration requests

Shows the incoming registration requests.

Registration success

Shows the successful registrations.

Statistics

Shows the registration statistics for this pool.

statistics time-stamps

Shows the registration statistics for this pool with specific time stamps.

Template

Shows the template-tag number for the template applied to this SIP phone.

Total Registration Statistics

Shows the total registration statistics for this pool.

Translate outgoing called tag

Shows the translate-outgoing command configuration.

Type

Shows the phone type identified for this SIP phone using the type command.

unRegister failed

Reports the number of failed unregisters.

unRegister requests

Shows the incoming unregister/registration expiry requests.

unRegister success

Reports the number of successful unregisters.

Username Password

Shows the values within the authentication credential.

Related Commands

Command

Description

application (voice register pool)

Selects the session-level application for the dial peer associated with an individual Cisco Unified SIP IP phone in a Cisco Unified CME environment or for a group of phones in a Cisco Unified SIP SRST environment.

call-waiting (voice register pool)

Enables the call-waiting option on a SIP phone.

cor (voice register pool)

Configures a class of restriction on the VoIP dial peers associated with directory numbers.

dnd-control (voice register template)

Enables the Do-Not-Disturb (DND) soft key on SIP phones.

dtmf-relay (voice register pool)

Specifies the list of dual-tone multifrequency (DTMF) relay methods that can be used to relay DTMF audio tones between SIP endpoints.

id (voice register pool)

Explicitly identifies a locally available, individual Cisco Unified SIP IP phone or, when running Cisco Unified SIP SRST, a set of Cisco Unified SIP IP phones.

incoming called-number (dial peer)

Specifies a digit string that can be matched by an incoming call to associate the call with a dial peer.

keep-conference (voice register pool)

Allows IP phone conference initiators to exit from conference calls and keep the remaining parties connected.

lpcor incoming

Associates an incoming call with a logical partitioning class of restriction (LPCOR) resource-group policy.

lpcor outgoing

Associates an outgoing call with an LPCOR resource-group policy.

lpcor type

Specifies the LPCOR type for an IP phone.

number (voice register pool)

Indicates the E.164 phone numbers that the registrar permits to handle the Register message from a Cisco Unified SIP IP phone.

proxy (voice register pool)

Autogenerates additional VoIP dial peers to reach the main proxy whenever a Cisco Unified SIP IP phone registers with a Cisco Unified SIP SRST gateway.

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register dial-peers

Displays details of all dynamically created VoIP dial peers associated with the Cisco Unified SIP SRST or Cisco Unified CME register event.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool unregistered

Displays the details of voice register pools that do not have any phones registered.

translate-outgoing (voice register pool)

Allows an explicit setting of translation rules on the VoIP dial peer to modify a phone number dialed by any Cisco Unified IP phone user.

type (voice register pool)

Defines a phone type for a SIP phone.

voice register pool

Enters voice register pool configuration mode for SIP phones.

show voice register pool remote

To display the details of phones that are at a remote location, use the show voice register pool remote command in privileged EXEC mode.

show voice register pool remote

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release Version Modification

15.1(2)T

Cisco Unified CME 8.1

Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phones that are at remote location and do not have an address resolution protocol (ARP) entry. If the pool id is MAC or IP, the entire pool detail is displayed in a brief format. If the pool id is network, only the line details with remote contact IP address are displayed. In Cisco Unified SRST, if the pool id is IP and if the pool is not registered, the configured IP is checked to see if it is a remote IP.

Examples

The following is a sample output from this command displaying information for remote phones:

Router# show voice register pool remote
Pool ID 	            IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    001B.535C.D410 8.3.3.111 	      1  1  45111      	 	        REGISTERED
																																					3  8                        UNREGISTERED
																																					4  7  451110                UNREGISTERED
2    8.3.3.112                       1  2  45112                 REGISTERED
3    8.3.0.0                         1  3  45113                 REGISTERED

Examples

The following is a sample output from this command displaying information for remote phones:

Router# show voice register pool remote
Pool ID 	            IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1 			001B.535C.D410  8.33.33.111      1  1  45111                REGISTERED
																																						3  8 				                  UNREGISTERED
																																						4  7  451110               UNREGISTERED
2    8.33.33.112     8.33.33.112      1  2  45112                REGISTERED
3    8.3.0.0         8.3.44.116       1  3  45113                REGISTERED

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Related Commands

Command

Description

show voice register all voice register all

Displays all Cisco SIP SRST and Cisco CME configurations and register information.

show voice register dial-peer

Displays details of all dynamically created VoIP dial peers associated with the Cisco SIP SRST or Cisco CME register event.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

voice register pool

Enters voice register pool configuration mode for SIP phones.

show voice register pool ringing

To display the details of phones that are currently in ringing state, use the show voice register pool ringing command in privileged EXEC mode.

show voice register pool ringing [brief]

Syntax Description

brief

(Optional) Displays brief details of SIP phones that are currently in ringing state.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phone that are currently in ringing state. When used with the brief keyword, the show voice register pool ringing brief command only displays information related to calls that are bound towards the SIP phones.

Examples

Examples

The following is a sample output from this command displaying information for phones ringing in a voice register pool:

Router# show voice register pool ringing brief
Pool IP Address      Number               Remote Number
==== =============== ==================== ====================
2    8.33.33.112     45112                45111               

Examples

The following is a sample output from this command displaying information for phones ringing in a voice register pool:

Router# show voice register pool ringing
Pool tag: 2
==============
 MAC Address    : 0015.C68E.6D13
 Contact IP     : 8.33.33.112
 Phone Number   : 45112
 Remote Number  : 45111
Call 1
SIP Call ID                : C0B5DA7-ADA311DE-8011803A-FF3E4CBC@8.3.3.5
   State of the call       : STATE_RECD_PROCEEDING (4)
   Substate of the call    : SUBSTATE_PROCEEDING_PROCEEDING (2)
   Calling Number          : 45111
   Called Number           : 45112
   Bit Flags               : 0xC00018 0x100 0x280
   CC Call ID              : 5
   Source IP Address (Sig ): 8.3.3.5
   Destn SIP Req Addr:Port : [8.33.33.112]:5060
   Destn SIP Resp Addr:Port: [8.33.33.112]:5060
   Destination Name        : 8.33.33.112
   Number of Media Streams : 1
   Number of Active Streams: 1
   RTP Fork Object         : 0x0
   Media Mode              : flow-through
   Media Stream 1
     State of the stream      : STREAM_ACTIVE
     Stream Call ID           : 5
     Stream Type              : voice+dtmf (1)
     Stream Media Addr Type   : 1
     Negotiated Codec         : No Codec    (0 bytes)
     Codec Payload Type       : 255 (None)
     Negotiated Dtmf-relay    : inband-voice
     Dtmf-relay Payload Type  : 0
     QoS ID                   : -1
     Local QoS Strength       : BestEffort
     Negotiated QoS Strength  : BestEffort
     Negotiated QoS Direction : None
     Local QoS Status         : None
     Media Source IP Addr:Port: [8.3.3.5]:16882

Related Commands

Command

Description

show sip-ua calls

Displays active user agent client (UAC) and user agent server (UAS) information on SIP calls

show voice register all

Displays all Cisco SIP SRST and Cisco CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool telephone-number

To display the details of a phone line with a specific telephone-number, use the show voice register pool telephone-number command in privileged EXEC mode.

show voice register pool telephone-number number

Syntax Description

number

Number identifying a specific phone.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the phone line with the specified telephone-number. If the line is registered, the contact ip address will be displayed. When the phone line is not registered and the pool ID type is network IP, the IP address is not displayed. When the phone line is not registered but some other line is registered for the same pool with MAC or IP address, then the IP address is displayed.

Examples

The following is a sample output from this command displaying all statistical information:

Router# show voice register pool telephone number 45112
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
2    0015.C68E.6D13                  1  2   45112                UNREGISTERED
7    0018.BAC8.D2B1                  1  2   45112                UNREGISTERED

Examples

Router# show voice register pool telephone-number 1000
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    9.13.18.40      9.13.18.40      1  1   1000                 REGISTERED  

The table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 51 show voice register pool telephone number field descriptions

Field

Description

DN

Directory number of the phone.

ID

Phone identification (ID) address.

IP Address

IP address and port number of the phones

LN

Line number of the phone.

Number

Number of the phones.

Pool

Shows the current pool.

State

Registration state.

Related Commands

Command

Description

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool detail all

Displays the details of all the pools defined in the system.

show voice register pool type

To display the details of voice register pools associated with a specific phone type, use the show voice register pool type command in privileged EXEC mode.

show voice register pool type type

Syntax Description

type

3911, 3951, 7905, 7906, 7911, 7912, 7940, 7941, 7941GE, 7942, 7945, 7960, 7961, 7961GE, 7962, 7965, 7970, 7971, 7975, ATA (Cisco SIP Phone ATA), CKEM (Cisco SIP Key Expansion Module), P100 (PingTel Xpressa 100), P600 (Polycom SoundPoint 600).

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Cisco Product

Modification

15.1(2)T

Cisco Unified CME 8.1

This command was introduced.

15.2(4)M

Cisco Unified CME 9.1

This command was modified to add CKEM as a value for the type argument to display the details of voice register pools associated with all the phones configured with KEMs.

Usage Guidelines

Use the show voice register pool type command to display the details of voice register pools associated with a specific phone type.

The show voice register pool type command only takes the configured value of the phone type into consideration.

The CKEM value is available for Cisco Unified CME only and is not available for Cisco Unified SRST.

Examples

The following is a sample output of the show voice register pool type command for a Cisco Unified 7960 SIP IP phone, displaying all statistical information:

Router# show voice register pool type 7960
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    001B.535C.D410  8.3.3.111       1  1   45111                REGISTERED  
                                     4  7   451110               UNREGISTERED
2    0015.C68E.6D13                  1  2   45112                UNREGISTERED

The following is a sample output of the show voice register pool type command, showing all the phones configured with KEMs:

Router# show voice register pool type CKEM
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
4    B4A4.E328.4698  9.45.31.111     1  4   5589$                REGISTERED

Related Commands

Command

Description

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool type summary

To display the total count of registered and unregistered phones for each Session Initiation Protocol (SIP) phone type , use the show voice register pool type summary command in privileged EXEC mode.

show voice register pool type summary

Syntax Description

This command has no arguments or keywords.

Command Default

This command has no default behavior or values.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release Cisco Product Modification
15.4(3) M Cisco Unified CME 10.5

This command was introduced.

Usage Guidelines

Use this command to view the count of the phones configured, registered and unregistered in the SIP mode.

Examples

The following is a sample output of the show voice register pool type summary command:

router# show voice register pool type summary
=============================================================
PhoneType 													Configured			Registered 		Unregistered
=============================================================
7970 																						1 											1 												0
8941 																						4 									 	3 												1
Unknown Phone type 								4 											0 												4
=============================================================
Total Phones 														9 											4 												5
=============================================================

show voice register pool unregistered

To display the details of the voice registration pools that do not have any phones registered, use the show voice register pool unregistered command in privileged EXEC mode.

show voice register pool unregistered

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

15.1(2)T

Cisco Unified CME 8.1 Cisco Unified SRST 8.1

This command was introduced.

Usage Guidelines

Use this command to display the details of the pools that do not have any active registrations. In Cisco Unified SRST, if multiple phones are trying to register through the same pool and if one phone successfully registers and the others do not, the pool is not considered as an unregistered pool, as it does have an active registration of the registered phone.

Examples

Examples

The following is a sample output from this command displaying information for pools with no active registeration:

Router# show voice register pool unregistered
Pool Tag: 2
 MAC Address                : 0015.C68E.6D13
 No. of attempts to register: 0
 Unregister time            :
 Last register request time :
 Reason for state unregister: 
         No registration request since last reboot/unregister
 Pool Tag: 3
 MAC Address                : 0021.5553.8998
 No. of attempts to register: 0
 Unregister time            :
 Last register request time :
 Reason for state unregister: 
         No registration request since last reboot/unregister
 Pool Tag: 4
 MAC Address                : 8989.9867.8769
 No. of attempts to register: 0
 Unregister time            :
 Last register request time :
 Reason for state unregister: 
         No registration request since last reboot/unregister 

Related Commands

Command

Description

show voice register all

Displays all Cisco SIP SRST and Cisco CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool registered

Displays details of phones that sucessfully register to Cisco Unified CME or Cisco Unified SRST.

voice register pool

Enters voice register pool configuration mode for SIP phones.

show voice register profile

To display the content of configuration files that are in ASCII text format, use the show voice register profile command in privileged EXEC mode.

show voice register profile text tag

Syntax Description

tag

Unique identifier for voice register profile to be displayed. Range is 1–500.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

12.4(4)T

Cisco CME 3.4

This command was introduced.

Usage Guidelines

Use this command to display ASCII configuration files for the Cisco IP Phone 7905 and 7905G, Cisco IP Phone 7912 and 7912G, Cisco ATA-186, or Cisco ATA-188. To generate ASCII text files, use the file text command.

Examples

The following is sample output from this command displaying information in the configuration profile for voice register pool 4:

Router# show voice register profile text 4
 Pool Tag: 4
#txt
 AutoLookUp:0
 DirectoriesUrl:0
...
 CallWaiting:1
 CallForwardNumber:0
 Conference:1
 AttendedTransfer:1
 BlindTransfer:1
...
 SIPRegOn:1
 UseTftp:1
 UseLoginID:0
 UIPassword:0
 NTPIP:0.0.0.0
 UID:2468
...

The following table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 52 show voice register profile Field Descriptions

Field

Description

Attended Transfer

Setting of soft key for attended transfer in a SIP phone template as defined by using the transfer-attended command. “1” indicates that the soft key is enabled; “0” indicates that the soft key is disabled.

Auto Lookup

1 indicates that Auto Lookup is enabled. 0 indicates that it is disabled.

Blind Transfer

Setting of soft key for blind transfer in a SIP phone template as defined by using the transfer-blind command. “1” indicates that the soft key is enabled; “0” indicates that the soft key is disabled.

Call Waiting

Setting of the call-waiting option on a SIP phone as defined by using the call-waiting command. “1” indicates that the soft key is enabled; “0” indicates that the soft key is disabled.

Call Forward Number

Number to which incoming calls are forwarded

Conference

Setting of soft key for conference in a SIP phone template as defined by using the conference command. “1” indicates that the soft key is enabled; “0” indicates that the soft key is disabled.

Directories URL

1 indicates that the Directories feature button for the phone is enabled. 0 indicates that it is disabled.

NTPIP

IP address for the NTP source

Pool tag

Pool tag of the configuration file being requested.

SIP Reg On

1 indicates that the registration with external proxy server for the phone is enabled. 0 indicates that it is disabled.

UI Password

1 indicates that the UI password is enabled on the phone. 0 indicates that dit is disabled.

UID

Authenticatuion credential for SIP phone.

Use Login ID

1 indicates that “use login id” for phone is enabled. 0 indicates that it is disabled.

Related Commands

Command

Description

create profile (voice register global)

Generates the configuration profiles required for SIP phone.

file text (voice register global)

Generates ASCII text files for the Cisco IP Phone 7905 and 7905G, Cisco IP Phone 7912 and 79012G, Cisco ATA-186, or Cisco ATA-188.

reset (voice register global)

Performs a complete reboot of all SIP phones associated with a Cisco CME router.

voice register global

Enters voice register global configuration mode in order to set global parameters for all supported Cisco SIP phones in a Cisco CME or Cisco SIP SRST environment.

show voice register session-server

To display the call details of the registered session servers, use the show voice register session-server command in privileged EXEC mode.

show voice register session-server

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC (#)

Command History

Release

Modification

12.4(22)T

This command was introduced in a release earlier than Cisco IOS Release 12.4(22)T.

Examples

The following is sample output from the show voice register session-server command:

Router# show voice register session-server
Feature server 2, keepalive 60, register-uri CISCO-80NVCGATW_1259887561000
Session reg_number 569, refID 9B2783C0
Route point voice_reg_pool 28 reg_number 570
Route point voice_reg_pool 9 reg_number 571
Route point voice_reg_pool 19 reg_number 572
Route point voice_reg_pool 22 reg_number 573
Subscription sub_id 1133, calledNumber 1242
Subscription sub_id 1135, calledNumber 1054
Subscription sub_id 1138, calledNumber 1155
Subscription sub_id 1140, calledNumber 1188
Subscription sub_id 1142, calledNumber 261
Subscription sub_id 1146, calledNumber 1055
Subscription sub_id 1147, calledNumber 1100
Subscription sub_id 1149, calledNumber 1025
Subscription sub_id 1152, calledNumber 264
Subscription sub_id 1154, calledNumber 267
Subscription sub_id 1156, calledNumber 1185
Subscription sub_id 1157, calledNumber 1218
Subscription sub_id 1160, calledNumber 1056
Subscription sub_id 1161, calledNumber 263
Subscription sub_id 1163, calledNumber 1186
Subscription sub_id 1165, calledNumber 1243
Subscription sub_id 1167, calledNumber 1053
Subscription sub_id 1169, calledNumber 1120
Subscription sub_id 1171, calledNumber 1154
Subscription sub_id 1173, calledNumber 265

The following table describes the significant fields shown in this output.

Table 53 show voice register session-server Field Descriptions

Field

Definition

Feature server

The number of active feature servers.

keepalive

Interval, in seconds, at which the peer sends keepalive messages. The range is from 1 to 60 seconds. The default is 60 seconds.

register-uri

The registered Uniform Resource Identifier (URI) for the server.

Session reg_number

The registered number of the session.

Route point voice_reg_pool

Denotes the registered virtual device for application redirection.

Subscription sub_id

The subidentification number of the subscription.

show voice register statistics

To display statistics associated with the registration event, use the show voice register statistics command in privileged EXEC mode.

show voice register statistics [ global | pool tag ]

Syntax Description

global

(Optional) Displays aggregate statistics associated with the SIP phone registration event.

pool tag

(Optional) Displays registration pool statistics associated with a specific pool tag. The maximum number of pools is version and platform dependent. Type ? to display a list of values.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Cisco Product

Modification

12.2(15)ZJ

Cisco SIP SRST 3.0

This command was introduced.

12.3(4)T

Cisco SIP SRST 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

12.4(4)T

Cisco CME 3.4 Cisco SIP SRST 3.4

This command was added to Cisco CME.

15.1(2)T

Cisco CME 8.1 Cisco SIP SRST 8.1

This command was modified. The global and pool keywords and tag argument were added. The output display was also modified to show more information about pools in unregistered state and time-stamps of registration event.

Usage Guidelines

When using the show voice register statistics command, you can verify that the number of Registration and unRegister successes for global statistics are the sum of the values in the individual pools. Because some Registrations fail even before matching a voice register pool, for Registration and unRegister failed statistics the value is not the sum of the values in the individual pools. Immediate failures are accounted in the global statistics.

In Cisco Unified CME 8.1 and Cisco Unified SIP SRST 8.1, the time-stamps for the events is displayed along with other registration related statistics. The command output also displays the reason for pools in unregistered state. Use the show voice register statistics command with pool tag keyword to display registration pool statistics associated with a specific pool.

When using the global keyword, the show voice register command output displays the aggregate statistics associated with SIP phone registration. The output of this command also displays the attempted-registrations table.

Examples

Examples

The following is a sample output from this command displaying all statistical information:

Router# show voice register statistics
Sample Output:
Global statistics
  Active registrations  : 2
  Total SIP phones registered: 2
  Total Registration Statistics
    Registration requests  : 3
    Registration success   : 2
    Registration failed    : 1
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
    after last unregister        : 1 
    Last Register Request Time   : *11:42:31.783 UTC Wed Sep 16 2009 
    Last Unregister Request Time : 
    Register Success Time        : *11:11:56.707 UTC Wed Sep 16 2009 
    Unregister Success Time      : 
Register pool 1 statistics
  Active registrations  : 1
  Total SIP phones registered: 1
  Total Registration Statistics
    Registration requests  : 1
    Registration success   : 1
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
    after last unregister        : 0 
    Last Register Request Time   : *11:11:54.615 UTC Wed Sep 16 2009 
    Last Unregister Request Time : 
    Register Success Time        : *11:11:54.623 UTC Wed Sep 16 2009 
    Unregister Success Time      : 
Register pool 2 statistics
  Active registrations  : 1
  Total SIP phones registered: 1
  Total Registration Statistics
    Registration requests  : 1
    Registration success   : 1
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register 
    after last unregister        : 0 
    Last Register Request Time   : *11:11:56.707 UTC Wed Sep 16 2009 
    Last Unregister Request Time : 
    Register Success Time        : *11:11:56.707 UTC Wed Sep 16 2009 
    Unregister Success Time      :

Examples

Examples

The following is a sample output from this command displaying all statistical information:

Router# show voice register statistics global
Global Statistics: 
  Active registrations  : 1
  Total SIP phones registered: 2
  Total Registration Statistics
    R egistration requests  : 97715
    Registration success   : 3
    Registration failed    : 97712
    unRegister requests    : 1
    unRegister success     : 1
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 97712 
    Last register request time   : *06:45:11.127 UTC Wed Oct 14 2009 
    Last unregister request time : *11:56:22.179 UTC Tue Oct 13 2009 
    Register success time        : *12:10:37.263 UTC Tue Oct 13 2009 
    Unregister success time      : *11:56:22.182 UTC Tue Oct 13 2009 
 Phones that have attempted registrations and have failed:
 MAC address: 001b.535c.d410 
 IP address : 8.3.3.111 
 Attempts   : 97712
 Time of first attempt : *12:20:32.775 UTC Tue Oct 13 2009
 Time of latest attempt: *06:46:14.815 UTC Wed Oct 14 2009
 Reason for failure    : 
         Unauthorized registration request

Examples

The following is a sample output from this command displaying all statistical information associated with pool 1:

Router# show voice register statistics pool 1
Pool 1 Statistics: 
  Active registrations  : 0
  Total SIP phones registered: 1
  Total Registration Statistics
    Registration requests  : 2
    Registration success   : 2
    Registration failed    : 0
    unRegister requests    : 1
    unRegister success     : 1
    unRegister failed      : 0
    Attempts to register 
           after last unregister : 0 
    Last register request time   : *12:10:37.259 UTC Tue Oct 13 2009 
    Last unregister request time : *11:56:22.179 UTC Tue Oct 13 2009 
    Register success time        : *12:10:37.263 UTC Tue Oct 13 2009 
    Unregister success time      : *11:56:22.182 UTC Tue Oct 13 2009 
  Reason for unregistered state: 
         No registration request since last reboot/unregister 


 
		

The following table describes the significant fields shown in this output.

Table 54 show voice register statistics Field Descriptions

Field

Description

Statistics:

Used with the all, pool, and statistics keywords. Shows the registration statistics for this pool.

Active registrations

Used with the all, pool, and statistics keywords. Shows the current active registrations.

Last Register Request Time

Used with all, pool, and statistics keywords. Shows details such as day, date, and time when the phones requested to register the last time.

Last unRegister Request Time

Used with all, pool, and statistics keywords. Shows details such as day, date, and time when the phones requested to unregister the last time.

Total Registration Statistics

Used with the all, pool, and statistics keywords. Shows the total registration statistics for this pool.

Registration requests

Used with the all, pool, and statistics keywords. Shows the incoming registration requests.

Registration success

Used with the all, pool, and statistics keywords. Shows the successful registrations.

Registration failed

Used with the all, pool, and statistics keywords. Shows the failed registrations.

unRegister requests

Used with the all, pool, and statistics keywords. Shows the incoming unregister/registration expire requests.

unRegister success

Used with the all, pool, and statistics keywords. Reports the number of successful unregisters.

unRegister failed

Used with the all, pool, and statistics keywords. Reports the number of failed unregisters.

Global statistics

Used with the statistics keyword. Details all active registrations.

Register pool number statistics

Used with the statistics keyword. Details specific pool statistics.

Related Commands

Command

Description

show voice register all

Displays all Cisco Unified SIP SRST and Cisco Unified CME configurations and register information.

show voice register pool

Displays all configuration information associated with a particular voice register pool.

show voice register pool attempted-registrations

Displays the details of phones that attempt to register with Cisco Unified CME or Cisco Unified SRST and fail.

show voice register template

To display all configuration information associated with a Cisco Unified SIP IP phone template, use the show voice register template command in privileged EXEC mode.

show voice register template { template-tag | all }

Syntax Description

template-tag

Number of the template for which to display information. Range is 1 to 5.

all

Displays all configuration information associated with all the Cisco Unified SIP IP phone templates.

Command Modes

Privileged EXEC (#)

Command History

Cisco IOS Release

Version

Modification

12.4(4)T

Cisco CME 3.4

This command was introduced.

12.4(15)XY

Cisco Unified CME 4.2(1)

This command was modified to include emergency response location (ERL) information assigned to a Cisco Unified SIP IP phone in the output display.

12.4(20)T

Cisco Unified CME 7.0

This command was integrated into Cisco IOS Release 12.4(20)T.

15.0(1)XA

Cisco Unified CME 8.0

This command was modified to include logical partitioning class of restriction (LPCOR) information in the output display.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

15.1(2)T

Cisco Unified CME 8.1

This command was modified. All keyword was added. Pools that have the template defined are also displayed in the output. Voice-class stun-usage information is displayed in the output.

15.2(2)T

Cisco Unified CME 9.0

This command was modified to include conference admin, conference add mode, and conference drop mode in the output display.

Usage Guidelines

Use the show voice register template command to display all configuration information associated with a Cisco Unified SIP IP phone template defined in a system. Use the all keyword with the show voice register template command to display the details of all the templates defined in the system. A maximum of 10 templates can be configured and hence, the details of a maximum of 10 templates are displayed in the output.

Examples

The following is a sample output from the show voice register template command displaying information for a voice register template:

Router# show voice register template 1
 
Temp Tag 1
Config:
  Attended Transfer is enabled
  Blind Transfer is enabled
  Semi-attended Transfer is enabled
  Conference is enabled
  Caller-ID block is disabled
  DnD control is enabled
  Anonymous call block is disabled
  Voicemail is 56789, timeout 15
  softkey connected  Confrn Endcall Hold Trnsfer
  softkey hold  Newcall Resume
  softkey idle  Cfwdall Newcall Redial
  softkey seized  Cfwdall Endcall Redial
  Emergency response location 6
  Lpcor type local
  Lpcor incoming sccp_phone1
  Lpcor outgoing sccp_phone1

The following is a sample output from the show voice register template command displaying voice-class stun-usage information for voice register template 10:

Router# show voice register template 10
Temp Tag 10
Config:
  Attended Transfer is enabled
  Blind Transfer is enabled
  Semi-attended Transfer is enabled
  Conference is enabled
  Caller-ID block is disabled
  DnD control is enabled
  Anonymous call block is disabled
  softkey connected  Park Confrn Endcall Hold Trnsfer
  voice-class stun-usage is enabled. tag is 1
  Lpcor type none
  Pool 2 has this template configured
  Pool 3 has this template configured
  Pool 5 has this template configured
  Pool 6 has this template configured
  Pool 7 has this template configured
  Pool 8 has this template configured
  Pool 9 has this template configured
  Pool 10 has this template configured
  Pool 11 has this template configured
  Pool 50 has this template configured
 

The following is a sample output from the show voice register template command. The output shows that a hardware conference administrator has been assigned, only the conference creator can add a new participant, and the conference creator can terminate the active video hardware conference by hanging up.

Router# show voice register template 5
Temp Tag 5
Config:
  Attended Transfer is enabled
  Blind Transfer is enabled
  Semi-attended Transfer is enabled
  Conference softkey is enabled
  Caller-ID block is disabled
  DnD control is enabled
  Video is disabled
  Camera is enabled
  Anonymous call block is disabled
  Lpcor type none
  paging-dn 0 [multicast]
  conference admin: yes
  conference add mode: creator

conference drop mode: creator

The following table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 55 show voice register template Field Descriptions

Field

Description

Anonymous call block

Status of anonymous caller blocking defined with the anonymous block command.

Attended Transfer

Status of attended transfer soft key defined with the transfer-attended command.

Blind Transfer

Status of blind transfer soft key defined with the transfer-blind command.

Caller-ID block

Status of caller-id feature defined with the caller-id block command.

Conference

Status of conference soft key defined with the conference command.

Conference admin

Shows whether the Cisco Unified SIP IP phone is assigned as the hardware conference administrator or not.

Conference add mode

Current setting of hardware conference privilege for adding participants.

Conference drop mode

Shows who can terminate an active ad-hoc hardware conference by hanging up.

Config:

List of configuration options defined for this template.

Dnd controls

Status of Do-Not-Disturb soft key defined with the dnd-control command.

Emergency response location

The ephone’s emergency response location to which an emergency response team is dispatched when an emergency call is made.

Lpcor incoming

Setting of the lpcor incoming command.

Lpcor outgoing

Setting of the lpcor outgoing command.

Lpcor type

Setting of the lpcor type command.

Temp Tag

Tag number of the requested template.

VAD

Status of voice activity detection defined with the vad command.

Voicemail

Voice-mail extension and timeout value defined with the voice-mail command.

Related Commands

Command

Description

show voice register all

Displays all voice register information, including statistics, pools, and dial peers.

voice register template

Enters voice register template configuration mode and defines a template of common parameters for Cisco Unified SIP IP phones.

show voice register tftp-bind

To display the current configuration files accessible to SIP phones, use the show voice register tftp-bind command in privileged EXEC mode.

show voice register tftp-bind

Syntax Description

This command has no arguments or keywords.

Command Modes

Privileged EXEC

Command History

Cisco IOS Release

Version

Modification

12.4(4)T

Cisco CME 3.4

This command was introduced.

Usage Guidelines

This command provides a list of configuration files that are accessible to SIP phones using TFTP.

Examples

The following is sample output from this command:

Router(config)# show voice register tftp-bind
 tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf
 tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml
 tftp-server SIP0009B7F7532E.cnf url system:/cme/sipphone/SIP0009B7F7532E.cnf
 tftp-server SIP000ED7DF7932.cnf url system:/cme/sipphone/SIP000ED7DF7932.cnf
 tftp-server SIP0012D9EDE0AA.cnf url system:/cme/sipphone/SIP0012D9EDE0AA.cnf
 tftp-server gk123456789012 url system:/cme/sipphone/gk123456789012
 tftp-server gk123456789012.txt url system:/cme/sipphone/gk123456789012.txt

The following table contains descriptions of significant fields shown in this output, listed in alphabetical order.

Table 56 show voice register tftp-bind Field Descriptions

Field

Description

ata<mac-address>

Cisco SIP configuration profile for a particular Cisco ATA-186 or Cisco ATA-188 as indicated by the <mac-address>. This file is generated by using the create profile command.

ata<mac-address>.txt

ASCII text file of a Cisco SIP configuration profile for a particular Cisco ATA-186 or Cisco ATA-188 as indicated by the <mac-address>. This file is generated by using the file text command.

gk<mac-address>

Cisco SIP configuration profile for a particular Cisco IP Phone 7912 or Cisco IP Phone 7912G as indicated by the <mac-address>. This file is generated by using the create profile command.

gk<mac>.txt

ASCII text file of a Cisco SIP configuration profile for a particular Cisco IP Phone 7912 or Cisco IP Phone 7912G as indicated by the <mac-address>. This file is generated by using the file text command.

Id<mac-address>

Cisco SIP configuration profile for a particular Cisco IP Phone 7905 or Cisco IP Phone 7912G as indicated by the <mac-address>. This file is generated by using the create profile command.

Id<mac-address>.txt

ASCII text file of a Cisco SIP configuration profile for a particular Cisco IP Phone 7905 or Cisco IP Phone 7912G as indicated by the <mac-address>. This file is generated by using the file text command.

SIPDefault.cnf

Configuration file to be shared by all Cisco SIP IP Phone 7940s and Cisco SIP IP Phone 7960s. This file is automatically generated by the router through the source-address and is placed in router memory. The SIPDefault.cnf file contains the IP address that the phones use to register for service, using the Session Initiation Protocol (SIP).

SIP<mac-address>.cnf

Cisco SIP configuration profile for a particular Cisco IP Phone 7940 or Cisco IP Phone 7960 as indicated by the <mac-address>. This file is generated by using the create profile command.

syncinfo.xml

Configuration file to be shared by all Cisco SIP IP Phone 7940s and Cisco SIP IP Phone 7960s. This file is generated by using the create profile command.

Related Commands

Description

create profile (voice register global)

Generates the configuration profiles required for SIP phones.

reset (voice register dn)

Performs a complete reboot of one phone associated with a Cisco CME router.

reset (voice register pool)

Performs a complete reboot of one or all phones associated with a Cisco CME router.

text file (voice register global)

Generates an ASCII format text file of the Cisco SIP configuration profile for Cisco IP Phone 7905s and 7905Gs, Cisco IP phone 7912s and 7912Gs, Cisco ATA-186s, and Cisco ATA-188s.

tftp-path (voice register global)

Specifies the directory to which the provisioning file for SIP phones in a Cisco CallManager Express (Cisco CME) system will be written.

voice register global

Enters voice register global configuration mode in order to set global parameters for all supported Cisco SIP phones in a Cisco CME or Cisco SIP SRST environment.

shutdown(telephony-service)

To shut down the Skinny Client Control Protocol (SCCP) server listening socket, use the shutdown command in telephony-service configuration mode. To enable service, use the no form of this command.

shutdown

no shutdown

Syntax Description

This command has no arguments or keywords.

Command Default

No shutdown is enabled

Command Modes

Telephony-service configuration (config-telephony)
Group configuration (conf-tele-group)
Call-manager-fallback configuration (config-ccm-fallback)

Command History