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Cisco Unified Attendant Consoles

Keyboard Shortcuts, Release 1.1(3)

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Table Of Contents


Answer Call

Ctrl + A

Place Call

Ctrl + D

End Call

Ctrl + H


Place Call on Hold

Ctrl + L

Retrieve Call from Hold (Resume)

Ctrl + L

Park a Call

Ctrl + P


Revert a Parked Call

Ctrl + P

Transfer

Ctrl + X

Consult Transfer

Ctrl + T


Conference Call

Ctrl + C

Forward a Call to Voice Mail

Ctrl + S