Cisco Unified Communications Manager Managed Services Guide, Release 8.6(1)
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Index

Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V -

Index

Symbols

%IOwait 3-15

A

alarms

alert-level severity 6-60

critical-level severity 6-78

debug-level severity 6-400

emergency-level severity 6-51

error-level severity 6-91

informational-level severity 6-321

notice-level severity 6-300

overview 6-2

pre-configured callmanager 6-31

pre-configured system 6-19

removed in Cisco Unified CM Release 8.0(1) 6-400

warning-level severity 6-200

alert notification

configuring parameters for counter (table) 5-3

alerts as syslog messages and traps 3-26

B

backup and restore 3-26

C

ccmProcess and cpu usage 3-20

CDRs and CMRs 3-36

Cisco Analog Access

perfmon object and counters 5-5

Cisco Annunciator Device

perfmon object and counters 5-5

Cisco CallManager

perfmon object and counters 5-5

Cisco CallManager External Call Control

perfmon object and counters 5-13

Cisco CallManager SAF

perfmon object and counters 5-14

Cisco CallManager System Performance

perfmon object and counters 5-15

CISCO-CCM_MIB

Cisco Unified CM group mapping table 7-25

Cisco Unified CM product type table 7-32

Cisco Unified CM region pair table 7-27

Cisco Unified CM region table 7-26

Cisco Unified CM table 7-22

Cisco Unified CM time zone table 7-29

definitions 7-14

device pool table 7-30

objects 7-20

phone failed table 7-40

phone status update table 7-43

phone table 7-34

textual conventions 7-14

CISCO-CCM-MIB

alarms 7-67

Cisco Unified CM alarm enable 7-67

gateway alarm enable 7-69

malicious call alarm enable 7-69

phone failed config objects 7-67

phone status update config objects 7-68

all scalar objects 7-53

Cisco Unified CM alarms to enable 7-106

Cisco Unified CM managed services and snmp traps 7-106

compliance statements 7-96

cti device directory number table 7-66

cti device table 7-62

dynamic table objects 7-109

enhanced phone extension table with combination index 7-45

gateway table 7-47

gateway trunk table 7-52

h323 device table 7-76

media device table 7-59

mib conformance statements 7-96

notifications and alarms 7-70

notification types 7-92

quality report alarm configuration information 7-89

sip device table 7-89

static object tables 7-110

traps to monitor 7-107

voice mail device table 7-85

voice mail directory number table 7-88

Cisco CTIManager

perfmon object and counters 5-17

Cisco Dual-Mode Mobility

perfmon object and counters 5-17

Cisco Extension Mobility

perfmon object and counters 5-19

Cisco Gatekeeper

perfmon object and counters 5-20

Cisco H.323

perfmon object and counters 5-20

Cisco Hunt Lists

perfmon object and counters 5-21

Cisco HW Conference Bridge Device

perfmon object and counters 5-22

Cisco IME Server 5-22

Cisco IP Manager Assistant

perfmon object and counters 5-22

Cisco Lines

perfmon object and counters 5-23

Cisco Locations

perfmon object and counters 5-23

CiscoLog

overview 6-2, 6-3, 6-4, 6-5, 6-6, 6-8, 6-10, 6-11, 6-13, 6-14, 6-17

Cisco Media Streaming Application

perfmon object and counters 5-24

Cisco Messaging Interface

perfmon object and counters 5-27

Cisco MGCP BRI Device

perfmon object and counters 5-28

Cisco MGCP FXO Device

perfmon object and counters 5-29

Cisco MGCP FXS Device

perfmon object and counters 5-29

Cisco MGCP Gateways

perfmon object and counters 5-30

Cisco MGCP Gateways 5-30

Cisco MGCP PRI Device

perfmon object and counters 5-30

Cisco MGCP T1CAS Device

perfmon object and counters 5-31

Cisco MOH Device

perfmon object and counters 5-32, 5-33

Cisco MTP Device

perfmon object and counters 5-34

Cisco Phones

perfmon object and counters 5-34

Cisco Presence Feature

perfmon object and counters 5-34

Cisco QSIG Feature

perfmon object and counters 5-35

Cisco security agent support 3-32

Cisco Signaling Performance

perfmon object and counters 5-35

Cisco SIP

perfmon object and counters 5-35, 5-36

Cisco SIP Normalization

perfmon object and counters 5-36

Cisco SIP Stack

perfmon object and counters 5-43

Cisco SW Conf Bridge Device

perfmon object and counters 5-52

Cisco TFTP Server

perfmon object and counters 5-53

Cisco Tomcat Connector

perfmon object and counters 5-59

Cisco Transcode Device

perfmon object and counters 5-56

Cisco Unified CM Group Table 7-21

Cisco Unified Reporting 3-34

Cisco Video Conference Bridge

perfmon object and counters 5-57

Cisco WebDialer

perfmon object and counters 5-58

Cisco WSM Connector

perfmon object and counters 5-58

CLI 3-28

clock synchronization 6-4

code yellow 3-21

community strings 4-4

counters

alert notification parameters (table) 5-3

cpu usage 3-13

critical service 3-24

CTI

Cisco CTIManager

perfmon object and counters 5-17

D

Database Change Notification Client

perfmon object and counters 5-62

Database Change Notification Server

perfmon object and counters 5-63

Database Change Notification Subscription

perfmon object and counters 5-64

Database Local DSN

perfmon object and counters 5-64

Database Replication

Database Replication Does Not Occur When Connectivity Is Restored on Lost Node 3-41

Database Tables Out of Sync Do Not Trigger Alert 3-42

Replication Fails Between the Publisher and the Subscriber 3-39

Resetting Database Replication When Reverting to an Older Product Release 3-43

database replication 3-20

Database Replication Does Not Occur When Connectivity Is Restored on Lost Node 3-41

DB User Host Information Counters

perfmon object and counters 5-64

disk name mapping 3-18

disk usage 3-17

E

Enterprise Replication DBSpace Monitors

perfmon object and counters 5-64

Enterprise Replication Perfmon Counters

perfmon object and counters 5-65

F

format 6-2

G

general install/upgrade 3-33

H

hardware migration 3-31

HEADER field 6-10

historical information download 3-37

HOST field 6-6

I

IME

cisco unified CM server alerts 5-80

cisco unified CM server objects 5-78

IME server alerts 5-78

IME server objects 5-74

performance monitoring 5-74

IME Client

cisco unified CM server objects 5-79

IME Client Instance

cisco unified CM server objects 5-80

IME Configuration Manager

IME server objects 5-74

IME Server

IME server objects 5-74

IME Server System Performance

IME server objects 5-77

informs

overview 4-5

IP

perfmon object and counters 5-65

L

locked-down system 3-32

log file and syslog outputs 6-3

M

Memory

perfmon object and counters 5-66

MESSAGE field 6-17

message format 6-5

message length 6-6

mibs

cisco-ccm-mib 7-1

MSGNAME field 6-13

multipart messages 6-4

N

native hardware OOB management 3-37

Network Interface

perfmon object and counters 5-67

new and changed

Cisco Unified CM Release 8.0(1) 2-1, 2-14

Number of Replicates

perfmon object and counters 5-68

O

object and counters

Database Change Notification Client 5-62

onboard agents 3-36

overview

alarms 6-2

CAR 1-7

CDRs amd CMRs 1-7

CiscoLog messages 6-2

Cisco Unified CM 1-1

Cisco Unified Reporting 1-5

Cisco Unified Serviceability 1-4, 1-5

informs 4-5

managed services 1-3

MIBs 1-8

RTMT 1-6, 5-1

SNMP 4-3

support deployment models 1-2

trace collection 1-5

traps 4-5

P

Partition

perfmon object and counters 5-69

perfmon

object and counters

Cisco Analog Access 5-5

Cisco Annunciator Device 5-5

Cisco CallManager 5-5

Cisco CallManager System Performance 5-15

Cisco CTIManager 5-17

Cisco Dual-Mode Mobility 5-17

Cisco Extension Mobility 5-19

Cisco Gatekeeper 5-20

Cisco H.323 5-20

Cisco Hunt Lists 5-21

Cisco HW Conference Bridge Device 5-22

Cisco IP Manager Assistant 5-22

Cisco Lines 5-23

Cisco Locations 5-23

Cisco Media Streaming Application 5-24

Cisco Messaging Interface 5-27

Cisco MGCP FXO Device 5-29

Cisco MGCP FXS Device 5-29

Cisco MGCP Gateways 5-30

Cisco MGCP PRI Device 5-30

Cisco MGCP T1CAS Device 5-31

Cisco MobilityManager 5-32

Cisco MOH Device 5-33

Cisco MTP Device 5-34

Cisco Phones 5-34

Cisco Presence Feature 5-34

Cisco QSIG Feature 5-35

Cisco Signaling Performance 5-35

Cisco SIP 5-35, 5-36

Cisco SIP Normalization 5-36

Cisco SIP Stack 5-43

Cisco SIP Station 5-51

Cisco SW Conf Bridge Device 5-52

Cisco TFTP Server 5-53

Cisco Tomcat Connector 5-59

Cisco Transcode Device 5-56

Cisco Video Conference Bridge 5-57

Cisco WebDialer 5-58

Cisco WSM Connector 5-58

Database Change Notification Server 5-63

Database Change Notification Subscription 5-64

Database Local DSN 5-64

DB User Host Information 5-64

Enterprise Replication 5-65

Enterprise Replication DBSpace Monitors 5-64

IP 5-65

Memory 5-66

Network Interface 5-67

Partition 5-69

Process 5-70

Processor 5-71

System 5-72

TCP 5-73

Thread 5-73

Tomcat JVM 5-60

Tomcat Web Application 5-61

perfmon counters 3-36

performance monitoring

cisco unified CM server objects

IME Client 5-79

IME Client Instance 5-80

IME server objects

IME Configuration Manager 5-74, 5-77

Number of Replicates 5-68

object and counters

Cisco Analog Access 5-5

Cisco Annunciator Device 5-5

Cisco CallManager 5-5

Cisco CallManager External Call Control 5-13

Cisco CallManager SAF 5-14

Cisco CallManager System Performance 5-15

Cisco CTIManager 5-17

Cisco Dual-Mode Mobility 5-17

Cisco Extension Mobility 5-19

Cisco Feature Control Policy 5-20

Cisco Gatekeeper 5-20

Cisco H.323 5-20

Cisco Hunt Lists 5-21

Cisco HW Conference Bridge Device 5-22

Cisco IP Manager Assistant 5-22

Cisco Lines 5-23

Cisco Locations 5-23

Cisco Media Streaming Application 5-24

Cisco Messaging Interface 5-27

Cisco MGCP BRI Device 5-28

Cisco MGCP FXO Device 5-29

Cisco MGCP FXS Device 5-29

Cisco MGCP Gateways 5-30

Cisco MGCP PRI Device 5-30

Cisco MGCP T1CAS Device 5-31

Cisco Mobility Manager 5-32

Cisco MOH Device 5-33

Cisco MTP Device 5-34

Cisco Phones 5-34

Cisco Presence Feature 5-34

Cisco QSIG Feature 5-35

Cisco Signaling Performance 5-35

Cisco SIP 5-35, 5-36

Cisco SIP Normalization 5-36

Cisco SIP Stack 5-43

Cisco SIP Station 5-51

Cisco SW Conf Bridge Device 5-52

Cisco TFTP Server 5-53

Cisco Tomcat Connector 5-59

Cisco Transcode Device 5-56

Cisco Video Conference Bridge 5-57

Cisco WebDialer 5-58

Cisco WSM Connector 5-58

Database Change Notification Server 5-63

Database Change Notification Subscription 5-64

Database Local DSN 5-64

DB User Host Information 5-64

Enterprise Replication 5-65

Enterprise Replication DBSpace Monitors 5-64

IP 5-65

Memory 5-66

Network Interface 5-67

Number of Replicates 5-68

Partition 5-69

Process 5-70

Processor 5-71

System 5-72

Thread 5-73

Tomcat JVM 5-60

Tomcat Web Application 5-61

phone registration status 3-37

Process

perfmon object and counters 5-70

Processor

perfmon object and counters 5-71

R

Replication Fails Between the Publisher and the Subscriber 3-39

Resetting Database Replication When Reverting to an Older Product Release 3-43

RIS data collector perfmonlog 3-23

role-based access control 3-32

RTMT

callmanager perfmon objects and counters 5-5

system perfmon objects and counters 5-59

RTMT reports 3-33

S

security patching and updating 3-32

SEQNUM field 6-6

serviceability reports 3-34

SEVERITY field 6-11

SNMP

basics 4-3

community strings 4-4

informs

overview 4-5

SNMPv1 4-2

trace configuration 4-5

traps

overview 4-5

troubleshooting tips for developers 4-5

users 4-4

snmp

snmp/r MIBs 4-8

troubleshooting 4-6

SNMP MIBs 3-27

standard syslog server implementations 6-4

summary 3-12

summary of CLI commands and GUI selections 3-43

syslog messages 3-25

System

perfmon object and counters 5-72

system health

critical processes to monitor 3-2

miscellaneous information 3-33, 3-34, 3-36, 3-37

platform monitoring 3-27, 3-28

platform security 3-31, 3-32

recovery, migration, and backup/restore 3-26, 3-31

related documentation 3-44

RTMT monitoring 3-12

RTMTmonitoring 3-12, 3-13, 3-15, 3-16, 3-17, 3-18, 3-20, 3-21, 3-23, 3-24, 3-25, 3-26

software configuration management 3-32, 3-33

software configuration management'detecting version and packages 3-33

supported interfaces 3-1

T

TAGS field 6-14

TCP 5-73

perfmon object and counters 5-73

Thread

perfmon object and counters 5-73

TIMESTAMP field 6-8

Tomcat JVM

perfmon object and counters 5-60

Tomcat Web Application

perfmon object and counters 5-61

trace

collection 1-5

recommendations for SNMP 4-5

trace and log central 1-5

trace collection 1-5

trace tools 1-4

traps

overview 4-5

troubleshooting

database tables out of sync do not trigger alert 3-42

for SNMP developers 4-5

troubleshooting trace 1-5

U

UPS integration 3-37

users (SNMP) 4-4

V

virtual memory 3-16