Jabber for Everyone Quick Start Guide, Release 9.0(1)
System Requirements
Downloads: This chapterpdf (PDF - 1.18MB) The complete bookPDF (PDF - 2.29MB) | The complete bookePub (ePub - 287.0KB) | Feedback

System Requirements

Deployment Prerequisites

The only prerequisite to deploy "Jabber for Everyone" is that you must be a Cisco Unified Communications Manager customer.

Hardware and Software Requirements

This section describes the hardware and software requirements for the "Jabber for Everyone" offer.

Hardware Requirements

The "Jabber for Everyone" offer supports Cisco-provided, third party compatible, or virtual hardware solutions. For more information about hardware requirements, see the appropriate compatibility information for IM and Presence Service and Cisco Unified Communications Manager.

Scale Requirements

For Cisco Unified Communications Manager nodes, adding users with the "Jabber for Everyone" offer should not impact the scalability for the core voice and video users.

For IM and Presence, mixing full UC mode users and users added with the "Jabber for Everyone" offer is supported on the same node, or cluster. The following formula shows how to determine how many users you can add to your deployment with the "Jabber for Everyone" offer:

Number of "Jabber for Everyone" users = (Number of full UC users/Maximum number of full UC users) x Maximum number of "Jabber for Everyone" users

For example, if you have 10,000 full UC users on a server that supports a maximum of 15,000 users, then you are operating at 2/3 of the scale for UC, which means that 1/3 is available for "Jabber for Everyone" users. The IM and Presence Service supports 25,000 users for IM-only mode, therefore, you can add 8,333 users (25,000 x 1/3) through "Jabber for Everyone". This amounts to a total of 18,333 users.

Software Requirements

This section describes the software requirements for Cisco Unified Communications Manager, IM and Presence Service and Cisco Jabber clients.

Cisco Unified Communications Manager

" Jabber for Everyone" is supported with Cisco Unified Communications Manager Release 9.0(1) and later. For earlier releases of Cisco Unified Communications Manager, you must install a Cisco Option Package (COP) file to support "Jabber for Everyone". However, there is no requirement for a COP file to support "Jabber for Everyone" with Cisco Unified Communications Manager Release 9.0(1) and later.

IM and Presence Service

If you do not currently have Cisco Unified Presence Release 8.x or IM and Presence Service Release 9.0(1) installed, you must order IM and Presence Service Release 9.0(1) and later. See the "License Requirements" section for more information.

If you currently have Cisco Unified Presence Release 8.6(4) or earlier installed, you must upgrade to IM and Presence Service Release 9.0(1) and later. You can acquire IM and Presence Service upgrade software as part of Cisco Unified Communications Manager Unified Communications Software Subscription (UCSS) in addition to UCSS for Cisco Unified Presence.

For information about how to upgrade to IM and Presence Service Release 9.0(1) and later, see the Upgrade Guide for Cisco Unified Communications Manager.

Related References

Cisco Jabber Client

See the relevant Cisco Jabber client documentation for software requirements.

License Requirements

With the "Jabber for Everyone" offer, Jabber IM client applications and IM and Presence Service (on-premises1) licenses are available to Cisco Unified Communications Manager customers at no additional license cost.

Ordering options are available for existing User Connect Licensing (UCL) and Cisco Unified Workspace Licensing (CUWL) customers as follows:

  • Unified Communications Manager UCL customers can order "Jabber for Everyone" to provide IM to users that are not Unified Communications Manager users.
  • CUWL customers can order "Jabber for Everyone" to provide IM to users that are not Unified Communications Manager users.

Note


From Cisco Unified Communications Manager Release 9.0(1) onwards, IM and Presence is an integrated service, therefore all Unified Communications Manager users have access to IM as part of the core user licensing.


The following table describes the available SKUs.

Table 1 Available SKUs
Customer SKU
CUWL Customer

New or upgrade customer for Unified Communications Manager 9.0(1)

Order new JABBER-IM-ADDON under the Presence on-premise CUWL options, where clients are selected to request IM for the number of non-Unified Communications Manager users.

Existing Unified Communications Manager 9.0(1) customer

Order new JABBER-IM-ADDON standalone SKU to request IM for the number of non-Unified Communications Manager users.

  • For e-delivery, use R-JABBER-ADDON-K9.
  • For physical delivery, use JABBER-ADDON-K9.
Unified Communications Manager UCL Customer

New or upgrade customer for Unified Communications Manager 9.0(1)

Order new JABBER-IM-ADDON within the UCL configuration (CUCM-USR-LIC) to request IM for the number of non-Unified Communications Manager users .

Existing Unified Communications Manager 9.0(1) customer

Order new JABBER-IM-ADDON standalone SKU to request IM for the number of non-Unified Communications Manager users.

  • For e-delivery, use R-JABBER-ADDON-K9.
  • For physical delivery, use JABBER-ADDON-K9.
1 This offer is not available to HCS customers.