Microsoft Exchange for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)
Preface
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Preface

Preface

Introduction

Microsoft Exchange integration with the IM and Presence Service allows users to incorporate their calendar and meeting status in Microsoft Outlook into their availability status on IM and Presence Service.

Audience

This publication is for experienced users who configure and maintain Microsoft Exchange integration with the IM and Presence Service.

Organization

This guide contains the following sections:

Chapter Title Description
1

Introduction to IM and Presence Service Integration with Microsoft Exchange

Introduction to Microsoft Exchange Integration with the IM and Presence Service.
2

Planning for IM and Presence Service Integration with Microsoft Exchange

Describes the prerequisite configuration tasks, configuration and security considerations, and how to get more information.
3

Configure Microsoft Exchange Server 2003 and 2007 to Integrate with the IM and Presence Service over WebDAV

Describes the integration of the IM and Presence Service with Microsoft Exchange Server 2003 and 2007 over WebDAV.
4

Configure Exchange Server 2007 and Later to Integrate with the IM and Presence Service over Exchange Web Services

Describes the integration of the IM and Presence Service with Microsoft Exchange Server 2007 and 2010 over Exchange Web Services.
5

Configure the IM and Presence Service to Integrate with the Microsoft Exchange Server

Describes common configuration tasks.
6

Troubleshooting Exchange Calendaring Integrations

Describes the most common troubleshooting tasks and fixes for common problems.

Conventions

This document uses the following conventions:

Convention Indication

bold font

Commands and keywords and user-entered text appear in bold font.

italic font

Document titles, new or emphasized terms, and arguments for which you supply values are in italic font.

courier font

Terminal sessions and information the system displays appear in courier font.


Note


Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

Tip


Means the following information helps you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.



Caution


Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.


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