Cisco Unified Communications Manager Administration Guide, Release 7.1(2)
Device Profile Configuration
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Device Profile Configuration

Table Of Contents

Device Profile Configuration

Device Profile Configuration Settings

Finding a Device Profile

Configuring a Device Profile

Deleting a Device Profile

Related Topics


Device Profile Configuration


A device profile comprises the set of attributes (services and/or features) that are associated with a particular device. Device profiles include name, description, phone template, add-on modules, softkey templates, feature settings, multilevel precedence and preemption (MLPP) information, directory numbers, subscribed services, and speed-dial information. You can assign the user device profile to a user, so, when the user logs in to a device, the user device profile that you have assigned to that user loads onto that device as a default login device profile. After a user device profile is loaded onto the phone, the phone picks up the attributes of that device profile.

You can also assign a user device profile to be the default logout device profile for a particular device. When a user logs out of a phone, for instance, the logout device profile loads onto the phone and gives that phone the attributes of the logout device profile. In the Cisco Unified Communications Manager Administration windows, you can create, modify, or delete the user device profile. If a user device profile is used as the logout device profile, you cannot delete the user device profile.

Cisco Unified Communications Manager also supports a device profile default. Use the device profile default for whenever a user logs on to a phone model for which no user device profile exists. To create a device profile default for each phone model that supports Cisco Extension Mobility, use the Device Profile Default Configuration window. The maximum number of device profile defaults cannot exceed the number of phone models that support Cisco Extension Mobility. For more information about the device profile default, see the "Default Device Profile Configuration" section on page 96-1.

Use the following topics to configure and locate device profiles:

Device Profile Configuration Settings

Finding a Device Profile

Configuring a Device Profile

Deleting a Device Profile

Device Profile Configuration Settings

A device profile comprises the set of attributes (services and/or features) that are associated with a particular device. Device profiles include name, description, phone template, add-on modules, softkey templates, feature settings, multilevel precedence and preemption (MLPP) information, directory numbers, subscribed services, and speed-dial information. You can assign the user device profile to a user, so, when the user logs in to a device, the user device profile that you have assigned to that user loads onto that device as a default login device profile. After a user device profile is loaded onto the phone, the phone picks up the attributes of that device profile.

You can also assign a user device profile to be the default logout device profile for a particular device. When a user logs out of a phone, for instance, the logout device profile loads onto the phone and gives that phone the attributes of the logout device profile. In the Cisco Unified Communications Manager Administration windows, you can create, modify, or delete the user device profile. If a user device profile is used as the logout device profile, you cannot delete the user device profile.

Cisco Unified Communications Manager also supports a device profile default. Use the device profile default for whenever a user logs on to a phone model for which no user device profile exists. To create a device profile default for each phone model that supports Cisco Extension Mobility, use the Device Profile Default Configuration window. The maximum number of device profile defaults cannot exceed the number of phone models that support Cisco Extension Mobility. For more information about the device profile default, see the "Default Device Profile Configuration" section on page 96-1.

Before You Begin

Make sure that phone button template(s) are already configured before you configure the device profile. See the "Configuring Phone Button Templates" section on page 98-3 for more information.

Table 97-1 describes the available settings in the Device Profile Configuration window. For more information about related procedures, see the "Related Topics" section.

Table 97-1 Device Profile Configuration Settings 

Field
Description
User Device Profile Information

Product Type

This field displays the product type to which this device profile applies.

Device Protocol

This field displays the device protocol to which this device profile applies.

Device Profile Name

Enter a unique name. This name can comprise up to 50 characters in length.

Description

Enter a description of the device profile. For text, use anything that describes this particular user device profile.

User Hold MOH Audio Source

To specify the audio source that plays when a user initiates a hold action, choose an audio source from the User Hold MOH Audio Source drop-down list box.

If you do not choose an audio source, Cisco Unified Communications Manager uses the audio source that is defined in the device pool or the system default if the device pool does not specify an audio source ID.

Note You define audio sources in the Music On Hold Audio Source Configuration window. For access, choose Media Resources > Music On Hold Audio Source.

User Locale

From the drop-down list box, choose the locale that is associated with the phone user interface. The user locale identifies a set of detailed information, including language and font, to support users.

Cisco Unified Communications Manager makes this field available only for phone models that support localization.

Note If no user locale is specified, Cisco Unified Communications Manager uses the user locale that is associated with the device pool.

Note If the users require information to display (on the phone) in any language other than English, verify that the locale installer is installed before configuring user locale. Refer to the Cisco Unified Communications Manager Locale Installer documentation.

Phone Button Template

From the Phone Button Template drop-down list, choose a phone button template.

Tip If you want to configure BLF/SpeedDials for the profile for presence monitoring, choose a phone button template that you configured for BLF/SpeedDials. After you save the configuration, the Add a New BLF SD link displays in the Association Information pane. For more information on BLF/SpeedDials, refer to "Presence" in the Cisco Unified Communications Manager Features and Services Guide.

Softkey Template

From the Softkey Template drop-down list box, choose the softkey template from the list that displays.

Privacy

From the Privacy drop-down list box, choose On for each phone on which you want privacy. For more information, refer to "Barge and Privacy" in the Cisco Unified Communications Manager Features and Services Guide.

Single Button Barge/cBarge

From the drop-down list box, choose from the following options:

Off—This device does not allow users to use the Single Button Barge/cBarge feature.

Barge—Choosing this option allows users to press the Single Button Barge shared-line button on the phone to barge into a call using Barge.

cBarge—Choosing this option allows users to press the Single Button cBarge shared-line button on the phone to barge into a call using cBarge.

Default—This device inherits the Single Button Barge/cBarge setting from the service parameter and device pool settings.


Note If the server parameter and device pool settings are different, the device will inherit the setting from the service parameter setting.


For more information, refer to "Barge and Privacy" in the Cisco Unified Communications Manager Features and Services Guide.

Join Across Lines

From the drop-down list box, choose from the following options:

Off—This device does not allow users to use the Join Across Lines feature.

On—This device allows users to join calls across multiple lines.

Default—This device inherits the Join Across Lines setting from the service parameter and device pool settings.


Note If the server parameter and device pool settings are different, the device will inherit the setting from the service parameter setting.


For more information, refer to "Understanding Directory Numbers" in the Cisco Unified Communications Manager System Guide.

Always Use Prime Line

From the drop-down list box, choose one of the following options:

Off—When the phone is idle and receives a call on any line, the phone user answers the call from the line on which the call is received.

On—When the phone is idle (off hook) and receives a call on any line, the primary line gets chosen for the call. Calls on other lines continue to ring, and the phone user must select those other lines to answer these calls.

Default—Cisco Unified Communications Manager uses the configuration from the Always Use Prime Line service parameter, which supports the Cisco CallManager service.

Always Use Prime Line for Voice Message

From the drop-down list box, choose one of the following options:

On—If the phone is idle, the primary line on the phone becomes the active line for retrieving voice messages when the phone user presses the Messages button on the phone.

Off—If the phone is idle, pressing the Messages button on the phone automatically dials the voice-messaging system from the line that has a voice message. Cisco Unified Communications Manager always selects the first line that has a voice message. If no line has a voice message, the primary line gets used when the phone user presses the Messages button.

Default—Cisco Unified Communications Manager uses the configuration from the Always Use Prime Line for Voice Message service parameter, which supports the Cisco CallManager service.

Ignore Presentation Indicators (internal calls only)

To configure call display restrictions and ignore any presentation restriction that is received for internal calls, check the "Ignore Presentation Indicators (internal calls only)" check box.

Tip Use this configuration in combination with the calling line ID presentation and connected line ID presentation configuration at the translation pattern level. Together, these settings allow you to configure call display restrictions to selectively present or block calling and/or connected line display information for each call. For more information about call display restrictions, refer to the Call Display Restrictions chapter in the Cisco Unified Communications Manager Features and Services Guide.

Do Not Disturb

Check this check box to enable Do Not Disturb.

DND Option

When you enable DND on the phone, this parameter allows you to specify how the DND feature handles incoming calls:

Call Reject—This option specifies that no incoming call information gets presented to the user. Depending on how you configure the DND Incoming Call Alert parameter, the phone may play a beep or display a flash notification of the call.

Ringer Off—This option turns off the ringer, but incoming call information gets presented to the device, so that the user can accept the call.

Use Common Phone Profile Setting—This option specifies that the DND Option setting from the Common Phone Profile window will get used for this device.

Note For 7940/7960 phones that are running SCCP, you can only choose the Ringer Off option. For mobile devices and dual-mode phones, you can only choose the Call Reject option. When you activate DND Call Reject on a mobile device or dual-mode phone, no call information gets presented to the device.

DND Incoming Call Alert

When you enable the DND Ringer Off or Call Reject option, this parameter specifies how a call displays on a phone.

From the drop-down list, choose one of the following options:

None—This option specifies that the DND Incoming Call Alert setting from the Common Phone Profile window will get used for this device.

Disable—This option disables both beep and flash notification of a call but for the DND Ringer Off option, incoming call information still gets displayed. For the DND Call Reject option, no call alerts display and no information gets sent to the device.

Beep Only—For an incoming call, this option causes the phone to play a beep tone only.

Flash Only—For an incoming call, this option causes the phone to display a flash alert.

Expansion Module Information

Module 1

You can configure one or two expansion modules for this device profile by choosing phone templates from the expansion module drop-down lists in the expansion module fields.


Note You can view a phone button list at any time by choosing the View button list link next to the phone button template fields. A separate dialog box pops up and displays the phone buttons for that particular expansion module.


Choose the appropriate expansion module or None.

Module 2

Choose the appropriate expansion module or None.

Multilevel Precedence and Preemption

MLPP Domain

If this user device profile will be used for MLPP precedence calls, choose the MLLP Domain from the drop-down list box.

Note You define MLPP domains in the MLPP Domain Configuration window. For access, choose System > MLPP Domain.

MLPP Indication

If this user device profile will be used for MLPP precedence calls, assign an MLPP Indication setting to the device profile. This setting specifies whether a device that can play precedence tones will use the capability when it places an MLPP precedence call.

From the drop-down list box, choose a setting to assign to this device profile from the following options:

Default—This device profile inherits its MLPP indication setting from the device pool of the associated device.

Off—This device does not handle nor process indication of an MLPP precedence call.

On—This device profile does handle and process indication of an MLPP precedence call.

Note Do not configure a device profile with the following combination of settings: MLPP Indication is set to Off or Default (when default is Off) while MLPP Preemption is set to Forceful.

MLPP Preemption

If this user device profile will be used for MLPP precedence calls, assign an MLPP Preemption setting to the device profile. This setting specifies whether a device that can preempt calls in progress will use the capability when it places an MLPP precedence call.

From the drop-down list box, choose a setting to assign to this device profile from the following options:

Default—This device profile inherits its MLPP preemption setting from the device pool of the associated device.

Disabled—This device does not allow preemption of lower precedence calls to take place when necessary for completion of higher precedence calls.

Forceful—This device allows preemption of lower precedence calls to take place when necessary for completion of higher precedence calls.

Note Do not configure a device profile with the following combination of settings: MLPP Indication is set to Off or Default (when default is Off) while MLPP Preemption is set to Forceful.

Logged Out (Default) Profile Information

Login User Id

From the Login User ID drop-down list box, choose a valid login user ID.

Note If the device profile is used as a logout profile, specify the login user ID that will be associated with the phone. After the user logs out from this user device profile, the phone will automatically log in to this login user ID.


Finding a Device Profile

Procedure


Step 1 Choose Device > Device Settings > Device Profile.

The Find and List Device Profiles window displays. Records from an active (prior) query may also display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the first drop-down list box, select a search parameter.

From the second drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criterion or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Information

See the "Related Topics" section.

Configuring a Device Profile

The user device profile contains attributes such as device profile name, description, phone template, user locale, expansion modules, softkey template, feature settings, MLPP information, directory numbers, subscribed services, and speed-dial information. Perform the following procedure to add or update a user device profile.

Before You Begin

Make sure that phone button template(s) are already configured before proceeding with the steps. See the "Configuring Phone Button Templates" section on page 98-3 for more information.

Procedure


Step 1 Choose Device > Device Settings > Device Profile.

The Find and List Device Profile window displays.

Step 2 Perform one of the followings tasks:

To copy an existing device profile, locate the appropriate device profile as described in "Finding a Device Profile" section, click the Copy button next to the device profile that you want to copy and continue with Step 5.

To add a new device profile, click the Add New button. The Device Profile Configuration window displays. Continue with Step 3.

To update an existing device profile, locate the appropriate device profile as described in "Finding a Device Profile" section, and continue with Step 5.


Note Before updating a device profile, make sure that the device profile that you want to update is configured in Cisco Unified Communications Manager.


Step 3 From the Device Profile Type drop-down list box, choose a device type. Click Next.

Step 4 If the Select the device profile protocol drop-down list box displays, choose the protocol for the device profile. Click Next.

Step 5 Enter the appropriate settings as described in Table 97-1.

Step 6 Click Save.

Step 7 From the Association Info pane, you can configure directory numbers, speed dials, and intercom directory numbers for the device profile. Refer to the "Directory Number Configuration" section on page 64-1, the "Cisco Unified IP Phone Configuration" section on page 91-1, and the "Intercom Directory Number Configuration" section on page 56-1 for the appropriate settings as described in these sections.

Step 8 If you click Modify Button Items, the Reorder Phone Button Configuration window opens. Use this window if you need to manage the phone button template button items. Refer to the "Modifying Phone Button Template Button Items" section on page 91-39 for the appropriate settings for this window.


Note You must log in to a device for changes to a user device profile to take effect.



Additional Configuration

You can use the links in the Related Links drop-down list box at the top, right corner of the Device Profile Configuration window to perform additional configuration that is related to the device profile that you created. Use the following links to configure additional items:

Add a New Line Appearance—To add a new line appearance to a device profile, select this link and click Go. The Directory Number Configuration window displays and allows you to configure a new DN that will associate to this device profile. See "Directory Number Configuration Settings" section on page 64-1 for the details of the fields in this window.

Add/Update Speed Dials—To add or update the speed dial settings that are associated with a device profile, select this link and click Go. The Speed Dial and Abbreviated Dial Configuration window opens and allows you to configure the speed dial settings that will associate to this device profile. See "Configuring Speed-Dial Buttons or Abbreviated Dialing" section on page 91-34 for configuration details of this window.

Add/Update Busy Lamp Field Speed Dials—To add or update the busy lamp field speed dial settings that are associated with a device profile, select this link and click Go. The Busy Lamp Field Speed Dial Configuration window opens and allows you to configure the busy lamp field speed dial settings that will associate to this device profile. See "Configuring BLF/SpeedDial Buttons" in the Cisco Unified Communications Manager Features and Services Guide for configuration details of this window.

Add/Update Busy Lamp Field Directed Call Park—To add or update the busy lamp field directed call park settings that are associated with a device profile, select this link and click Go. The Busy Lamp Field Directed Call Park Configuration window opens and allows you to configure the busy lamp field/directed call park settings that will associated to this device profile. See "BLF/Directed Call Park Configuration Settings" in the Cisco Unified Communications Manager Features and Services Guide for configuration details of this window.

Add/Update Service URL Buttons—To add or update the service URL buttons that are associated with a device profile, select this link and click Go. The Configure Service URL Buttons window opens and allows you to configure the service URL buttons that will associate to this device profile. See the "Configuring Service URL Buttons" section on page 91-37 for configuration details of this window.

Subscribe/Unsubscribe Services—To subscribe or unsubscribe IP phone services that are associated with a device profile, select this link and click Go. The Subscribed Cisco IP Phone Services window opens and allows you to subscribe or unsubscribe to Cisco IP Phone services that will associate to this device profile. See the "Configuring IP Phone Services" section on page 91-35 for configuration details of this window.


Additional Information

See the "Related Topics" section.

Deleting a Device Profile

This section describes how to delete a user device profile.

Before You Begin

You cannot delete a device profile if it is assigned to devices. To find out which devices are using the device profile, choose Dependency Records link from the Related Links drop-down list box in the Device Profile Configuration window. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the "Accessing Dependency Records" section on page A-2. If you try to delete a device profile that is in use, Cisco Unified Communications Manager displays message. Before deleting a device profile that is currently in use, you must perform either or both of the following tasks:

Assign a different device profile to any devices that are using the device profile that you want to delete.

Delete the devices that are using the device profile that you want to delete.

Procedure


Step 1 Locate the user device profile that you want to delete. See the "Finding a Device Profile" section.

Step 2 From the User Device Profile Configuration window, click Delete.

A message displays that states that you cannot undo this action.

Step 3 To delete the device profile, click OK or, to cancel the deletion, click Cancel.


Note If a user device profile is configured as a default logout device profile, you cannot delete it. If you want to delete a logout device profile, you must change it from a logout device profile and configure another device profile as the logout device profile for that phone. After the user device profile is no longer a logout device profile, you can delete it.



Additional Information

See the "Related Topics" section.

Related Topics

Device Profile Configuration Settings

Finding a Device Profile

Configuring a Device Profile

Deleting a Device Profile

Directory Numbers

Directory Number Configuration, page 64-1

Directory Number Configuration Settings, page 64-1

Join Across Lines

Understanding Directory Numbers, Cisco Unified Communications Manager System Guide

Single Button Barge/cBarge

Barge and Privacy, Cisco Unified Communications Manager Features and Services Guide

Presence

Presence, Cisco Unified Communications Manager Features and Services Guide

Directed Call Park

Call Park and Directed Call Park, Cisco Unified Communications Manager Features and Services Guide

Phone Configuration

Cisco Unified IP Phone Configuration, page 91-1