Administration Guide for Cisco UC Integration for Microsoft Lync Release 9.2(3)
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Cisco UC Integration for Microsoft Lync

Cisco UC Integration for Microsoft Lync is a Microsoft Windows desktop application that provides access to Cisco Unified Communications from Microsoft Lync. The solution extends the presence and instant messaging capabilities of Microsoft Lync by providing access to a broad set of Cisco Unified Communications capabilities; including software phone standards-based video, unified messaging, conferencing, desktop phone control and phone presence.

Key features of Cisco UC Integration for Microsoft Lync include:

  • Make and receive video calls using the Cisco Precision Video engine.

  • Make and receive phone calls through Cisco Unified Communications Manager.

  • Drag and drop and right-click integration with the Microsoft Lync contact list.

  • Instant Messaging and Presence integration with Microsoft Lync.

  • Mute, hold, and transfer during calls.

  • Software phone or desktop phone mode selection.

  • Communications history of missed, placed, and received calls.

  • Audio and visual notification of incoming calls.

  • Ad hoc conferencing.

  • Visual voicemail.

  • Click to Call from Internet Explorer, Microsoft Outlook and other Microsoft Office applications.

  • Start a Cisco WebEx meeting from the contact list, a conversation, or a Microsoft Lync instant messaging session.

  • Expressway Mobile and Remote Access

  • Service Discovery

Documentation Resources

About This Document

The guide provides information to help you complete the following tasks:
  • Plan a successful deployment.
  • Set up your deployment environment.
  • Configure and deploy the application.
  • Review supported environments and software.
  • Review audio, video, and network requirements.

Additional Documentation

See the Cisco UC Integration for Microsoft Lync documentation and support site for additional resources. This site can be accessed at: http:/​/​​en/​us/​products/​ps11390/​tsd_​products_​support_​series_​home.html. Documentation and resources for the Cisco Virtualization Experience Media Engine can be accessed at: http:/​/​​en/​US/​products/​ps12862/​tsd_​products_​support_​series_​home.html.

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