The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Cisco UC Integration for Microsoft Lync is a Microsoft Windows desktop application that provides access to Cisco Unified Communications from Microsoft Lync. The solution extends the presence and instant messaging capabilities of Microsoft Lync by providing access to a broad set of Cisco Unified Communications capabilities; including software phone standards-based video, unified messaging, conferencing, desktop phone control and phone presence.
Key features of Cisco UC Integration for Microsoft Lync include:
Make and receive video calls using the Cisco Precision Video engine.
Make and receive phone calls through Cisco Unified Communications Manager.
Drag and drop and right-click integration with the Microsoft Lync contact list.
Instant Messaging and Presence integration with Microsoft Lync.
Mute, hold, and transfer during calls.
Software phone or desktop phone mode selection.
Communications history of missed, placed, and received calls.
Audio and visual notification of incoming calls.
Ad hoc conferencing.
Visual voicemail.
Click to Call from Internet Explorer, Microsoft Outlook and other Microsoft Office applications.
Start a Cisco WebEx meeting from the contact list, a conversation, or a Microsoft Lync instant messaging session.
Expressway Mobile and Remote Access
Service Discovery
See the Cisco UC Integration for Microsoft Lync documentation and support site for additional resources. This site can be accessed at: http://www.cisco.com/en/us/products/ps11390/tsd_products_support_series_home.html. Documentation and resources for the Cisco Virtualization Experience Media Engine can be accessed at: http://www.cisco.com/en/US/products/ps12862/tsd_products_support_series_home.html.
Cisco provides different community resources where you can engage with support representatives or join other community members in product discussions.
https://communities.cisco.com/community/technology/collaboration/product
https://supportforums.cisco.com/community/netpro/collaboration-voice-video
https://supportforums.cisco.com/community/netpro/expert-corner#view=ask-the-experts