Cisco UC Integration for IBM Sametime Quick Start Guide 9.1(1)
Integration Configuration
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Integration Configuration

Integration Configuration

Adjust Settings in the Preferences Menu

Configure Account Preferences

Your system administrator typically creates accounts for your organization, so that users do not have to configure their own account settings. To change the default settings:

Procedure
      Command or Action Purpose
    Step 1 Select File > Preferences > Cisco > Accounts to make changes to the following accounts: 
    • Phone services
    • Cisco Unified Presence server
    • Voicemail
    Note   

    The Cisco Unified Presence server allows Sametime to display the phone status of contacts in your contact list, or in your voicemail or call history. If a contact is on the phone, Sametime displays an off-hook icon; the on-hook icon appears next to contacts that are available by phone.

     
    Step 2 Click OK to save your changes.   

    Configure Audio Preferences

    Procedure
        Command or Action Purpose
      Step 1 Select File > Preferences > Cisco > Audioto configure audio device settings. To choose a device from one of the following categories, click the current selection and choose from the drop-down menu. 
      • Output: Select the device for audio output for calls and voicemail.
      • Input: Select the device for audio input for calls.
      • Ringer: Select the device for audio output for incoming call alerts.
      To add an audio device, simply plug it in to your computer. When your computer detects and identifies the device, Cisco UC Integration for IBM Sametime displays a pop-up window that offers the following choices:
      • Use always
      • Use now
      • Ignore
       
      Step 2 Click OK to save your changes.   

      Adjust Audio Device Preference

      Cisco UC Integration for IBM Sametime uses the ordered list at start up. Your top choice becomes the default device for that category. Whenever you need a device to play the audio from a voice message, for example, Cisco UC Integration for IBM Sametime first checks the default device and then moves down the list if that device is not available. When you restart Sametime, Cisco UC Integration for IBM Sametime ignores the last used device looks for the first choice in the list again.

      Procedure
          Command or Action Purpose
        Step 1 Select a device from the list and then click the Up arrow or Down arrow to move it up or down in the order of preference. 

        Click the Delete button to remove the selected device from the list.

         
        Step 2 Click Apply or OK to save your changes.   

        Configure Calls Preferences

        Procedure
          Step 1   Select File > Preferences > Cisco > Calls to configure your preferences for video calls. You can choose from the following:
          • Always start calls with video: Choose this setting to engage your video camera whenever you get an incoming call and when you make a call. Your camera's video will immediately be made available to your caller and your caller’s video will immediately appear in your call window, if the caller has enabled video.
          • Never start calls with video: With this setting, you must manually enable video for a video conversation.
          Step 2   Click OK to save your changes.

          Configure Video Preferences

          Procedure
            Step 1   Select File > Preferences > Cisco > Video to configure your video camera.

            The main video screen displays the self-preview, which is the video that a caller sees when the call begins.

            Step 2   (Optional) If you have more than one video camera, click the Camera drop-down menu to select the preferred camera.
            Step 3   (Optional) Under Advanced Video Options, arrange your video camera options in your order of preference.

            Cisco UC Integration for IBM Sametime uses the ordered list at start up. Your top choice becomes the default device for that category. Whenever you need a device to play the audio from a voice message, for example, Cisco UC Integration for IBM Sametime first checks the default device and then moves down the list if that device is not available. When you restart Sametime, Cisco UC Integration for IBM Sametime ignores the last used device looks for the first choice in the list again.

            Step 4   Click OK to save your changes.

            Reset System Messages

            If you check the Do not show me again check box for any of the system messages in Cisco UC Integration for IBM Sametime, you can reset them to display again. To reset system messages:

            Procedure
              Step 1   select File > Preferences > Cisco > General.
              Step 2   In the System Messages section, click Reset.

              Set Phone Mode

              The Phone Mode allows you to choose how you make, answer, and manage your calls in Sametime Connect. Sametime Connect uses the phone that you specify to control the call. If your system administrator configures both your desk phone and computer control modes, you can easily switch between two phone modes:

              • Use my computer for calls
              • Use my phone for calls

              You can choose to send the audio from your call to your desk phone, so that you can enjoy the privacy of your phone headset and still participate in a conference on your computer. If your desk phone is video-capable (for example, the Tandberg video phone), you can view video on your phone, instead of the computer screen.

              If you have multiple desk phones, you can specify the phone to use from the Use my phone for calls sub-menu. If your desk phone has several phone lines, Cisco UC Integration for IBM Sametime opens another sub-menu so that you can choose the line. A check mark indicates which desk phone is active.


              Note


              If you switch from Use my computer for calls to the Use my phone for calls mode, individual lines for your desk phone do not appear immediately in the sub-menu. You might have to wait a moment before Cisco UC Integration for IBM Sametime recognizes your lines, so that you can choose the line you want. During this wait, Cisco UC Integration for IBM Sametime displays a swirl icon until change completes. During this brief waiting period, all choices in the Phone Mode menu become inactive.


              The following table describes the phone mode icons that appear on the IBM Sametime main window.

              Table 1 Phone Mode Icons
              Button Description

              Use my phone for calls—Indicates that you are using your desk phone for phone functions.

              Use my phone for calls—Indicates that you are using the Cisco UC Integration for IBM Sametime interface for phone functions.

              Call forward—Icon/button that indicates that Cisco UC Integration for IBM Sametime is currently forwarding your calls to another number. Click the button to stop call forwarding.

              Before You Begin

              Before you begin, check with your system administrator whether your system supports desk phone control.

              Procedure
                Step 1   Sign in to Sametime Connect.
                Step 2   To change the phone mode, click the Choose Phone Mode button to expand the menu and then select the other mode.
                Step 3   (Optional) If you have configured multiple desk phones, hover over Use my phone for calls to display the desk phone sub-menu and then select the desired phone. If you have multiple phone lines, choose a line from the sub-menu.

                Forward Calls

                Cisco UC Integration for IBM Sametime allows you to forward all calls that you receive to one of the following destinations:
                • Voicemail
                • One of the phone numbers that is in your profile, such as your office phone number or a mobile phone
                • A new number that you specify. Cisco UC Integration for Sametime saves the most recent three numbers you used and lists those in the menu

                After you activate the Call Forward feature, the Call Forward icon replaces the phone mode icon to indicate that Cisco UC Integration for IBM Sametime is now forwarding your calls. If you hover your cursor over the Call Forward icon, a tool tip displays the new destination for your incoming calls.

                To forward your calls:

                Procedure
                    Command or Action Purpose
                  Step 1 Click the phone mode drop-down menu.   
                  Step 2 Select Forward calls to to open the submenu.   
                  Step 3 Select the destination for your incoming calls. 

                  To cancel the Call Forward feature, click the Call Forward button or click the Phone Control drop-down menu and choose None for the destination. Cisco UC Integration for IBM Sametime returns to the phone control mode you previously chose and changes the icon to show that mode.