Cisco Unified Communications Operating System for Cisco Unity Connection Release 9.x
Log In to Cisco Unified Communications Operating System Administration
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Log in to Cisco Unified Communications Operating System Administration

Table Of Contents

Log in to Cisco Unified Communications Operating System Administration

Logging in to Cisco Unified Communications Operating System Administration

Resetting Administrator and Security Passwords


Log in to Cisco Unified Communications Operating System Administration


This chapter describes the procedure for accessing the Cisco Unified Communications Operating System Administration and also provides procedures for resetting a lost password.

This chapter comprises the following sections:

Logging in to Cisco Unified Communications Operating System Administration

Resetting Administrator and Security Passwords

Logging in to Cisco Unified Communications Operating System Administration

To access Cisco Unified Communications Operating System Administration and log in, follow this procedure.


Note Do not use the browser controls (for example, the Back button) while you are using Cisco Unified Communications Operating System Administration.


Procedure


Step 1 Browse to the URL for Cisco Unity Connection Administration.

Step 2 From the Navigation menu in the upper, right corner of the Cisco Unity Connection Administration window, choose Cisco Unified OS Administration and click Go.

The Cisco Unified Communications Operating System Administration Logon window displays.


Note You can also access Cisco Unified Communications Operating System Administration directly by entering the following URL:

http://server-name/cmplatform


Step 3 Enter your Administrator username and password.


Note The Administrator username and password get established during installation or created by using the command line interface.


Step 4 Click Submit.

The Cisco Unified Communications Operating System Administration window displays.


Resetting Administrator and Security Passwords

If you lose the administrator password or security password, use the following procedure to reset these passwords.

To perform the password reset process, you must be connected to the system through the system console, that is, you must have a keyboard and monitor connected to the server. You cannot reset a password when connected to the system through a secure shell session.


Caution The security password on all nodes in a cluster must match. Change the security password on all machines, or the cluster nodes will not communicate.


Caution You must reset each server in a cluster after you change its security password. Failure to reboot the servers (nodes) causes system service problems and problems with the Cisco Unified Communications Manager Administration windows on the subscriber servers.


Note During this procedure, you must remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system.


Procedure


Step 1 Log in to the system with the following username and password:

Username: pwrecovery

Password: pwreset

The Welcome to platform password reset window displays.

Step 2 Press any key to continue.

Step 3 If you have a CD or DVD in the disk drive, remove it now.

Step 4 Press any key to continue.

The system tests to ensure that you have removed the CD or DVD from the disk drive.

Step 5 Insert a valid CD or DVD into the disk drive.


Note For this test, you must use a data CD, not a music CD.


The system tests to ensure that you have inserted the disk.

Step 6 After the system verifies that you have inserted the disk, you get prompted to enter one of the following options to continue:

Enter a to reset the administrator password.

Enter s to reset the security password.

Enter q to quit.

Step 7 Enter a new password of the type that you chose.

Step 8 Reenter the new password.

The password must contain at least 6 characters. The system checks the new password for strength. If the password does not pass the strength check, you get prompted to enter a new password.

Step 9 After the system verifies the strength of the new password, the password gets reset, and you get prompted to press any key to exit the password reset utility.