Guest

Cisco Unity Connection

Cisco Unity Connection 10.x Supported Platforms List

  • Viewing Options

  • PDF (319.6 KB)
  • Feedback

Table of Contents

Cisco Unity Connection 10.x Supported Platforms List

Contents

Platform Overlays

Specifications for Virtual Platform Overlays

Additional Information Related to Platform-Overlay Specifications

Cisco Unity Connection Cluster

IMAP Idle Clients

Configuring vCPU, vRAM, and vDisk for Virtual Machines

Additional Platform Information

Replacing a Unity Connection Server as You Upgrade to Unity Connection 10.x

Supported Platform

Specifications for Currently Shipping Platforms Supported for Unity Connection 10.x

Currently Shipping Blade Servers for Cisco Integrated Services Routers Generation 2 (ISR G2)

Cisco SRE-900 and SRE-910

Cisco UCS E140D, E140DP, E160D, and E160DP

Currently Shipping Platforms for Virtual Configurations

Specification for Hardware Platforms and Cisco IOS Software Releases Supported by Unity Connection SRSV 10.0(1) and later

Specifications for Virtual Platform Overlays Supported by Unity Connection SRSV 10.0(1) and later

Specification for HTTPS Networking

Cisco Unity Connection 10.x Supported Platforms List

Published November, 2014

This document provides information about the platforms supported for Unity Connection 10.x, including those shipped by Cisco and those provided by customers. The Unity Connection installation application prevents installation on servers that do not meet the exact specifications or models listed in this document.

Platform Overlays

For additional specifications and support limits on each platform, see the applicable section:


Note Cisco Unity Connection 10.x is not pre-installed on any platform. Unity Connection 10.0(1) and later can only be installed on virtual machines.


Specifications for Virtual Platform Overlays

Revised May 16, 2014

This section describes specifications and limits for Cisco Unity Connection 10.x installed on a virtual machine.

For information on system requirements for a virtual environment, see the “Requirements for Installing Cisco Unity Connection on a Virtual Machine” section in the System Requirements for Cisco Unity Connection Release 10.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html.

For platform/ part number, see the link: http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection

 

Table 1 Specifications for Virtual Platform Overlays for Currently Shipping Unity Connection 10.x Servers

Virtual Platform Overlay for up to 100 Users
Virtual Platform Overlay for up to 1,000 Users
Virtual Platform Overlay for up to 5,000 Users
Virtual Platform Overlay for up to 10,000 Users
Virtual Platform Overlay for up to 20,000 Users
vCPU (Number of Virtual Processors) 1 Cores and Speed per Core 2

1@a minimum of 1.8 GHz3

1@a minimum of 2.13 GHz (2.13 GHz reserved)4 or
2 @ minimum of 1.8 GHz each (3.6 GHz reserved)5

2@a minimum of 2.53 GHz each (5.06 GHz reserved)

For Xeon 5600 and 7500 processors-4@a for minimum of 2.53 GHz each(10.12 GHz reserved)

or

For Xeon E7 processors-4@a minimum of 2.4 GHz each(9.6 GHz reserved)

For Xeon 5600 and 7500 processors -7@a minimum of 2.53 GHz each (17.71 GHz reserved)

or

For Xeon E7 processors -7@a minimum of 2.4 GHz each (16.8 GHz reserved)

vRAM (Amount of Virtual RAM)

4 GB reserved

4 GB reserved

6 GB reserved

6 GB reserved

8 GB reserved

vDisk (Size of Virtual Hard Disks)

1 x 160GB

1 x 160GB, file system aligned at 64KB blocks

1 x 200 GB, file

system aligned at

64KB blocks

Select the required OVA configuration from the drop-down list available for up to 10,000 users:

  • 2 x 146 GB
  • 2 x 300 GB
  • 2 x 500 GB

File system aligned at 64KB blocks

Select the required OVA configuration from the drop-down list available for up to 20,000 users:

  • 2 x 300 GB
  • 2 x 500 GB

File system aligned at 64KB blocks

Total number of Tenants supported on Unity Connection

-

5

20

30

60

Total number of available ports per virtual machine: Voice + TTS + Voice recognition

86

24

100

150

250

Total number of available ports for each virtual machine in a cluster

16

48

200

300

500

Total number of concurrent video calls

0

0

0

0

35

Total number of concurrent video calls in a cluster

0

0

0

0

40

Total number of users with mailboxes

1007

1,000

5,000

10,000

20,000

Number of Cisco Personal Communications Assistant users

100

1,000

5,000

10,000

20,000

Total number of active clients: Cisco Unified Personal Communicator + Third-party IMAP + Cisco Unity conferencing + Cisco Unified Mobile Advantage + RSS + Phone View users (assumes all IMAP Idle clients; see the “IMAP Idle Clients” section)

0

1,000

5,000

10,000

20,000

Total number of LDAP Corporate Directory Users

100

1,000

5,000

10,000

20,000

Approximate message storage, G-711 codec, minutes

75,000

72,944

137,298

Depends on the.ova file:

  • 2 x 146 GB: 252,831
  • 2 x 300 GB: 514,287
  • 2 x 500 GB: 919,992

Depends on the.ova file:

  • 2 x 300 GB: 514,287
  • 2 x 500 GB: 919,992
Unity Connection locations in the HTTPS network

-

2

10

10

25

Total number of Unity Connection SRSV branches supported

0

108

359

3510

3511

1.At least one processor core must be available for the VMware hypervisor.

3.Unified Messaging (SIB) is not supported on 1 vCPU for 100 users.

4.Unified Messaging (SIB) is not supported on 1 vCPU for 1000 users.

5.2 vCPU is supported only with Cisco Unity Connection 10.5(1) and later releases only.

6.For SRE-910 and UCS E blade, though you are allowed to create more than 8 ports on Cisco Unity Connection Administration, it is recommended to create a maximum of 8 ports to avoid performance issues.

7.The SRE-910 and UCS E blade support 100 users with voicemail only.

8.The total number of Unity Connection SRSV branches supported is applicable only for Unity Connection 10.5(1) and later releases. The total number for SRSV branches supported for Unity Connection 10.0(1) is 5.

9.The total number of Unity Connection SRSV branches supported is applicable only for Unity Connection 10.5(1) and later releases. The total number for SRSV branches supported for Unity Connection 10.0(1) is 10.

10.The total number of Unity Connection SRSV branches supported is applicable only for Unity Connection 10.5(1) and later releases. The total number for SRSV branches supported for Unity Connection 10.0(1) is 10.

11.The total number of Unity Connection SRSV branches supported is applicable only for Unity Connection 10.5(1) and later releases. The total number for SRSV branches supported for Unity Connection 10.0(1) is 10.

Additional Information Related to Platform-Overlay Specifications

Cisco Unity Connection Cluster

The Unity Connection cluster feature provides high-availability voice messaging with two Unity Connection servers that are configured in a cluster. In this configuration, also known as active-active high availability, a single node consists of two servers, and the number of ports depends on the server model. The total number of node ports is additive (meaning a single node can support up to 500 ports, but the total number of users supported is applicable only to the primary server. The primary and secondary servers in a cluster must match in CPU and amount of memory, or the configuration is not supported.

If the hard disk space does not match on the two servers that you are using for a cluster, the smaller amount of disk space determines the storage capacity for each server in the cluster. See also the “Requirements for a Cisco Unity Connection 10.x Cluster” section in System Requirements for Cisco Unity Connection Release 10.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html.

IMAP Idle Clients

The calculations for the total number of active clients assume the use of IMAP clients that support IMAP Idle. Cisco Unified Personal Communicator 7.0 and earlier, Cisco Unified Mobility Advantage, and Cisco Unified Mobile Communicator do not support IMAP Idle. As a result, each active instance of each of these clients (that does not support IMAP Idle) that is accessing Unity Connection voice messages counts as four active clients.

Configuring vCPU, vRAM, and vDisk for Virtual Machines

To simplify deployment of Unity Connection on a virtual machine, Cisco provides OVA templates for the virtual platform overlays defined in Table 1.


Caution Changing the number of virtual CPUs, the amount of virtual RAM, or the number or size of virtual disks is not supported.

In addition, the OVA templates align the file system on the virtual disk(s) in the virtual machine at 64-KB blocks, which results in improved storage input/output operations per second (IOPS).

For information on downloading the latest OVA files, see the “Installation and Upgrade Information” section in the applicable Release Notes for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.

For information on deploying an OVA file while installing a new Unity Connection virtual server, see Install, Upgrade,and Maintenance Guide for Cisco Unity Connection Release 10.x at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/install_upgrade/guide/10xcuciumgx.html.

For information on deploying an OVA file while migrating from a physical server to a virtual server, see the “Migrating from a Cisco Unity Connection Physical Server to a Unity Connection 10.x Virtual Server” chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 10.x. .

For information on deploying other Unified Communication applications on the same physical server with Unity Connection, see the Unified Communications Virtualization wiki at http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization.

Additional Platform Information

Replacing a Unity Connection Server as You Upgrade to Unity Connection 10.x

MCS servers are not supported for use with Unity Connection 10.x, and an attempt to install or upgrade to Unity Connection 10.x on these servers will fail. For more information on migrating a physical server to a virtual machine as you upgrade to Unity Connection 10.x, see the applicable chapter in the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 10.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx.html

Supported Platform

For detailed specifications on virtual platforms supported with Unity Unity Connection 10.0(1) and later, see

http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection.

Specifications for Currently Shipping Platforms Supported for Unity Connection 10.x

Currently Shipping Blade Servers for Cisco Integrated Services Routers Generation 2 (ISR G2)

Cisco SRE-900 and SRE-910

 

Table 2 Cisco SRE-900 and SRE-910 Platforms

Feature
Description

Model numbers

SM-SRE-900-K9

SM-SRE-910-K9

Supplier

Cisco

Form factor

SM

Mounting

Rack-mount

Physical processor(s)

Intel Core2 Duo, 1.86 GHz

Physical RAM (as shipped)

4 GB (default) or 8 GBDRAMs

Physical hard disk

Two 500-GB SATA (1 TB in non-RAID mode)

5400 rpm (SRE 900)

7200 rpm (SRE 910)

RAID controller

SATA on board

RAID configuration

RAID 0 or 1 (application dependant)

Total available disk space

1 TB

Hardware reconfiguration required

None

More information

http://www.cisco.com/en/US/prod/collateral/modules/ps10598/data_sheet_c78-553913.html

For more information on SRE-900 and SRE-910, refer to http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_on_UCSE.

Cisco UCS E140D, E140DP, E160D, and E160DP

 

Table 3 Cisco UCS E140D, E140DP, E160D, and E160DP Platforms

Feature
Description

Model numbers

UCS E140D, E140DP, E160D, E160DP

Supplier

Cisco

Form factor

Double-wide Blades

Physical processor(s)

Intel® Xeon® E5-2418L 2.0GHz quad core processor

Intel® Xeon® E5-2428L 1.8GHz 6-core processor

Physical RAM (as shipped)

8 GB (default) and up to 48 GB (three 16-GB DIMMs)

Physical hard disk

Up to three (Cisco UCS E140D or E160D) or two (Cisco UCS E140DP or E160DP):

  • 7200-RPM SATA: 1 TB
  • 10,000-RPM SAS: 900 GB
  • 10,000-RPM SAS SED: 600 GB
  • SAS SSD SLC: 200 GB

RAID controller

LSI MegaRAID controller

RAID configuration

  • Cisco UCS E140D and E160D: Hardware RAID 0, 1, and 5
  • Cisco UCS E140DP and E160DP: Hardware RAID 0 and 1
  • LSI MegaRAID controller

Total available disk space

1 TB

Hardware reconfiguration required

None

More information

http://www.cisco.com/en/US/prod/collateral/ps10265/ps12629/data_sheet_c78-705787.html

For more information on UCS E-140D, E140DP, E160D, and E160DP, refer to http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_on_UCSE.

Currently Shipping Platforms for Virtual Configurations

Unity Unity Connection 10.0(1) and later releases can only be installed on virtual machines. For more information on currently shipped platforms for virtual configurations, see

http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection

Specification for Hardware Platforms and Cisco IOS Software Releases Supported by Unity Connection SRSV 10.0(1) and later

This section lists the supported hardware platforms and the minimum Cisco IOS software release required to support the hardware platformCisco Unity Connection SRSV.

Table 4 Specifications for Cisco Unity Connection SRSV

Cisco Platform
Unity Connection SRSV on SM-SRE-900-K9
Unity Connection SRSV on SM-SRE-910-K9
UCS E140D, E140DP, E160D, and E160 DP

Cisco 2911

Cisco 2921

Cisco 2951

15.2(4)M4

15.2(4)M4

15.1(3)T

Cisco 3925

Cisco 3945

15.4(1)T

15.4(1)T

15.4(1)T

Cisco 3925E

Cisco 3945E

15.1(3)T

15.1(3)T

15.1(3)T


Note A different Cisco IOS software release may be required depending on the version of Cisco Unified Communications Manager Express or Cisco Unified Survivable Remote Site Telephony (SRST) being used. For more information refer to Cisco Unified Communications Manager Express documentation available at http://www.cisco.com/en/US/products/sw/voicesw/ps4625/index.html.


Specifications for Virtual Platform Overlays Supported by Unity Connection SRSV 10.0(1) and later

This section lists the specifications for virtual platform overlays supported by Cisco Unity Connection SRSV.

Table 5 Specifications for Supported Virtual Platform Overlays by Cisco Unity Connection SRSV

Virtual Platform Overlay
vCPU (Number of Virtual Processors) Cores and Speed per Core

1@a minimum of 1.8 GHz

vRAM (Amount of Virtual RAM)

4 GB

vDisk (Size of Virtual Hard Disks)

1x160GB

Total number of available voice ports 12

12

Total number of users with mailboxes

500

Approximate message storage, G-711 codec, minutes

72,944

Number of public distribution lists

500

Number of Call Handlers

200

Number of languages supported

2

12.For Unity Connection 10.0(1), the total number of available voice ports is 8. Out of this, 6 ports are G.711 or G.729a (combined TUI or TTS) and 2 ports are iLBC or G.722


 

Specification for HTTPS Networking

You can use HTTPS networking to link one or more Cisco Unity Connection servers or clusters to form a well-connected network based on hub-spoke topology.

For more information, see Requirements for HTTPS Networking section in

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html