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Release Notes for Cisco Cius 9.2(1) (Deferred)

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Release Notes for Cisco Cius 9.2(1)

Table Of Contents

Release Notes for Cisco Cius 9.2(1)

Contents

Overview

Related Documentation

Installation Notes

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(1) for SIP

Important Notes

Cisco Unified Communications Manager Support

CSCtr92143 Connectivity Issues And One Way Audio Over VPN With Third-Party Routers

Caveats

Using Bug Toolkit

Open VDI Application Caveats

Open VDI Application Caveats as of August 29, 2011

Open Software Caveats

Open Software Caveats for Cisco Cius 9.2(1) as of August 29, 2011

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Cius 9.2(1)


August 29, 2011

Table 1 Updates to Release Notes for Cisco Cius 9.2(1) 

Date
Changes

08/29/11

Published Release Notes for Cisco Cius 9.2(1).


Contents

This document contains the following information:

Overview

Related Documentation

Installation Notes

Important Notes

Caveats

Obtaining Documentation and Submitting a Service Request

Overview

Cisco Cius is a portable, mobile collaboration enterprise tablet that offers access to business applications and technologies.

Application capabilities include:

Wi-Fi (802.11a/b/g/n), 4G data, and Bluetooth

HD video (720p) including interoperability with Cisco TelePresence systems with the EX Series

Virtual Experience Infrastructure (VXI) thin-client integration

Cisco AppHQ

Collaboration applications include Cisco Quad, Jabber IM, and Presence, as well as integrated, one-click access to WebEx meetings

Tablet highlights include:

Cisco Compatible Extensions powered wireless communications device, optimized to work with a Cisco Wireless LAN infrastructure

7-inch diagonal, high-resolution color screen with contact-based touch targets

Optional HD media station with USB peripherals, 10/100/1000 wired connectivity, and a handset option

Detachable and serviceable battery

Highly secure remote connections with Cisco AnyConnect Secure Mobility Client

HD audio with wideband support (tablet, HD media station)

Related Documentation

You can access the Cisco Cius Quick Start, Cisco Cius Administration Guide, Cisco Cius User Guide, and Cisco Cius Deployment Guide here:

http://www.cisco.com/en/US/products/ps11156/tsd_products_support_series_home.html

Installation Notes

This section contains information about the following topics:

Installing Cisco Unified Communications Manager

Installing Firmware Release 9.2(1) for SIP

Installing Cisco Unified Communications Manager

Before using the Cisco Cius tablet with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

To download and install the Cisco Unified Communications Manager version, see the Installation and Upgrade Guides for Cisco Unified Communications Manager.

Installing Firmware Release 9.2(1) for SIP

Before installing the firmware, use Table 2 below to verify that the installed release of Cisco Unified Communications Manager supports Cisco Cius. If the installed release does not support Cisco Cius, you must upgrade or install a device pack that supports Cius.

Table 2 Minimum Cisco Unified Communications Manager Device Pack 

Cisco Unified Communications Manager Release
Minimum Cisco Unified Communications Manager Device Pack

7.1

7.1.5.34066-1

8.5

8.5.1.13032-1

8.6

8.6.1.21007-1


To download and install the latest Cisco Unified Communications Manager device pack, follow these steps:

Procedure


Step 1 Browse to http://www.cisco.com/cisco/software/navigator.html?mode=home

Step 2 In the left column, click on Products.

Step 3 In the middle column, click Voice and Unified Communications.

Step 4 In the right column, click IP Telephony > Call Control > Cisco Unified Communications Manager (CallManager).

Step 5 In the right column, click on the Cisco Unified Communications Manager release that is currently installed.

Step 6 On the Download Software page, click Unified Communications Manager/CallManager Device Packages.

Step 7 Download and install the latest Cisco Unified Communications Manager device pack with Cisco Cius support.


To download and install the phone firmware, follow these steps:

Procedure


Step 1 Go to the following URL:

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Step 2 Sign in to the Tools & Resources > Download Software page.

Step 3 Click + and choose the IP Telephony folder.

Step 4 Click + and choose the IP Phones folder.

Step 5 Choose Cisco Cius.

Step 6 Under the Latest Releases folder, choose 9.2(1).

Step 7 Select the cop file, click the Download Now or Add to cart button and follow the prompts.


Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.


Step 8 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the firmware:

Step 9 Follow the instructions in the Readme file to install the firmware.


Important Notes

Cisco Unified Communications Manager Support

Cisco Cius is supported in Cisco Unified Communications Manager 7.1(5), 8.5(1), 8.6(1) and later. Cisco Cius is not supported in Cisco Unified Communications Manager 8.0.

CSCtr92143 Connectivity Issues And One Way Audio Over VPN With Third-Party Routers

You may experience intermittent network connectivity and one way audio over a VPN connection when using a third-party router. Use a Cisco Router or Cisco Access Points to avoid this issue.

Caveats

This section contains information about the following topics:

Using Bug Toolkit

Open VDI Application Caveats

Open Software Caveats

Using Bug Toolkit

The system grades known problems (bugs) according to severity level. These release notes contain descriptions of the following bug levels:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 Access the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 If you are looking for information about a specific problem, enter the bug ID number in the Search for Bug ID field, and click Go.



Tip Click Help on the Bug Toolkit page for information about how to search for bugs, create saved searches, create bug groups, and so on.


Open VDI Application Caveats


Note Because defect status continually changes, be aware that the "Open VDI Application Caveats as of August 29, 2011" section reflects a snapshot of the VDI Application defects that were open at the time this document was released. For an updated view of open defects, access Bug Toolkit and follow the instructions that are described in the "Using Bug Toolkit" section.


Open VDI Application Caveats as of August 29, 2011

Table 3 lists open VDI Application caveats that may cause unexpected behavior in Cisco Cius 9.2(1).

Table 3 Open VDI Application Caveats as of August 29, 2011 

IDENTIFIER
COMPONENT
HEADLINE

CSCtn37563

vdi-citrixreceiver

Cius VDI Citrix receiver bad response time when controlling a VM

CSCtn40443

vdi-citrixreceiver

Keys in standard external keyboard don't work within VDI mode

CSCtn40661

vdi-citrixreceiver

Cius using WIFI Citrix VDI: Video is choppy/freezes

CSCtn42749

vdi-citrixreceiver

Screen resolution change Citrix receiver settings requires reentering VM

CSCtn50310

vdi-citrixreceiver

Too hard to resize CUPC or Webex Connect in Cius Citrix Receiver

CSCtn50777

vdi-citrixreceiver

Citrix Receiver settings unable to change workspace Wallpaper settings

CSCtn51212

vdi-citrixreceiver

Very difficult to go to Citrix receiver setting with touch screen

CSCtn53718

vdi-citrixreceiver

Citrix Receiver cannot access components requiring left mouse hold down

CSCto50309

vdi-citrixreceiver

Citrix Receiver requires touch & hold gesture to drag/scroll when docked

CSCto50565

vdi-pocketcloudrdp

Pocketcloud requires touch & hold gesture to drag/scroll when docked

CSCto51294

vdi-pocketcloudrdp

Wyse Pocket cloud Touch pointer help does not fit on screen

CSCto51405

vdi-pocketcloudrdp

Pocketcloud help Support and About components empty

CSCto53261

vdi-pocketcloudrdp

PocketCloud does not refresh correctly during switch out of/back into VM

CSCto53998

vdi-pocketcloudrdp

Some keys in standard external keyboard don't work with Cius in VDI mode

CSCto56844

vdi-pocketcloudrdp

CUPC dialpad lag with Wyse PocketCloud

CSCto59162

vdi-pocketcloud

CUPC incoming call pop-up not displayed in Wyse PocketCloud

CSCto71980

vdi-citrixreceiver

Cius VDI: touch scrolling is not responsive or controllable with Citrix

CSCto72090

vdi-pocketcloudrdp

Cius: PocketCloud w/Windows Companion Automatic keyboard activation UE

CSCto84539

vdi-pocketcloudrdp

Cius VDI: WebEx Connect GUI has scroll & display issues with PocketCloud

CSCto86803

vdi-pocketcloudrdp

PocketCloud Scroll bar button drag with mouse not intuitive

CSCto86851

vdi-citrixreceiver

Mouse/Keyboard interaction Citrix receiver on Android

CSCto88359

vdi-citrixreceiver

Citrix: Outlook: Right Clicking on Inbox List, difficult for menu to pop

CSCto88390

vdi-citrixreceiver

Citrix VDI no seamless transition from dock to wireless

CSCto93781

vdi-pocketcloudrdp

PocketCloud: Video is very choppy

CSCtq04921

vdi-citrixreceiver

Citrix Rcvr: Windows Media Player behavior (choppy video)

CSCtq07970

vdi-vmwareclient

Cius VDI VMwareView: keyboard covers up text box - window not resized

CSCtq08161

vdi-vmwareclient

Cius VDI VMwareView: some keys on external keyboard don't work

CSCtq10750

vdi-vmwareclient

VMWare client does not recover with changes to network connectivity

CSCtq13586

vdi-pocketcloud

Pocketcloud screen does not re-orient when holding vertically

CSCtq18463

vdi-vmwareclient

HVD does not fit to Cius screen and cannot change resolution to pan

CSCtq46991

vdi-citrixreceiver

Citrix Keyboard settings screen is black

CSCtq73502

vdi-vmwareclient

Two-Finger Scrolling

CSCtq84183

vdi-citrixreceiver

Three-Finger Touch Does Not Work 2.1.1059

CSCtq89964

vdi-pocketcloud

Connecting or disconnecting usb device freezes PocketCloud

CSCtr12311

vdi-pocketcloud

"Active Conversation" Window Does Not Disappear CUPC

CSCtr75105

vdi-citrixreceiver

Cius Citrix Receiver reporting wrong IP to management tool


Open Software Caveats


Note Because defect status continually changes, be aware that the "Open Software Caveats for Cisco Cius 9.2(1) as of August 29, 2011" section reflects a snapshot of the defects that were open at the time this document was released. For an updated view of open defects, access Bug Toolkit and follow the instructions as described in the "Using Bug Toolkit" section.



Tip Bug Toolkit requires that you have an account with Cisco.com (Cisco Connection Online). By using the Bug Toolkit, you can find caveats of any severity for any release. Bug Toolkit may also provide a more current listing than this document provides. To access the Bug Toolkit, log in to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.


Open Software Caveats for Cisco Cius 9.2(1) as of August 29, 2011

Table 4 lists open software caveats that may cause unexpected behavior in Cisco Cius 9.2(1).

Table 4 Open Software Caveats as of August 29, 2011 

IDENTIFIER
COMPONENT
HEADLINE

CSCtj95738

database-ids

PMR 81654 database out of memory while syncing certificate table

CSCtn47629

qed-csv

QED setting for Cius USB Enable/Disable should be reworded

CSCtn82556

sw-infra

Cius is not using new dns domain on dhcp renewal

CSCto69425

sw-audio-media

Cius take 1.5s to re-establish audio and video after tablet is undocked

CSCtq05224

sw-accessories

BZ3283-plugging in USB dongle for wireless keyboard/mouse, breaks dock audio

CSCtq10160

vdi-cius

Unable to bring up virtual keyboard in mobile mode

CSCtq81197

localization

Few apps show status as Busy instead of Away in non-english locales

CSCtq81583

sw-widgets

BZ4600: Uni. Inbox: Presence status text and date/time not localized

CSCtq81695

sw-infra

BZ4055-DHCP on wired interface fails when docking during boot up

CSCtq81750

sw-accessories

Notification needed when accessories doesn't work due to low power

CSCtq91073

sw-cius

JPN: Voice search: Error occurs on launch.

CSCtq91105

sw-cius

ALL-LANG: Navigation: Cius cannot get current location information.

CSCtr00458

sw-bluetooth

NO audio on BT earpiece. Cius shows BT connected

CSCtr12902

sw-jphone

BZ4445 - Mouse doesn't "wake" display when dim

CSCtr28805

imp

clearer message in setup wizard for Chat client

CSCtr29334

sw-wlan

WLAN statistics do not get localized

CSCtr31173

calendar

BZ4582: Incorrect date format for Chinese China language

CSCtr31280

sw-cius

'Number of items' implementations cause grammar issues

CSCtr31661

sw-infra

Cius: shut noshut cause usb accessories not to work

CSCtr46478

sw-video-media

Cius does not support video with non-square pixels

CSCtr54284

sw-cius

BZ4712: Cannot Disable Apps w/ device admin -> Cannot Uninstall App

CSCtr54689

sw-infra

Erroneous traces from ConnectivityService

CSCtr63293

sw-phoneapp

BZ4693-Phone app does not come to foreground when using VDI client

CSCtr65471

sw-widgets

Lock Screen: no longer updating dynamically

CSCtr66355

hw-dock

BZ4797 Media Station - Japanese keyboard can't be correctly detected

CSCtr67180

localization

Unlocalized string when phone is locked with PIN

CSCtr67650

sw-audio-media

no dial tone (BZ4608)

CSCtr73044

sw-cfgmgr

Service parameter implementation was broken on the SEC branch

CSCtr75201

vvmail

'Media' audio plays through speaker when using headset on active call

CSCtr75266

sw-phoneapp

BZ4880-Cius drops call switching from speaker to offhook handset

CSCtr75818

sw-audio-media

Audio call statistics mismatch and show negative value

CSCtr76099

sw-settings

BZ4819: Audio call statistics shows CCR larger than MCR

CSCtr77934

sw-video-media

ms died at __get_tls during a video conference call

CSCtr78626

sw-audio-media

Move the minimum clock speed adjust from start/stop to open/close

CSCtr80472

webex

Webex UI does not indicate mute when call muted from Cius

CSCtr80936

sw-wlan

unable to connect to saved network - wlan driver doesn't respond to scan

CSCtr83426

sw-callcontrol

Cius might have issues with long digest password contains special chars

CSCtr83726

testability

GIPS logs cause PRT email attachment to exceed maximum size

CSCtr83823

sw-vpn

VPN connection not established after powercycle with AND enabled

CSCtr83909

sw-infra

java.net.SocketException: No route to host" during esw0->mlan0 transition

CSCtr84068

sw-widgets

Unified Inbox settings may not 'stick' after exiting preferences

CSCtr85825

sw-video-media

Video mute icon shown with live video on Cius when mute/unmute E20 video

CSCtr85896

imp

Not able to increase volume for Chat audio notification

CSCtr85909

sw-infra

NativeProxyService hits the "max clients" error with downd TFTP changes

CSCtr85909

sw-infra

NativeProxyService hits the "max clients" error with downd TFTP changes

CSCtr86159

sw-callcontrol

Cius displays "???" as caller id for sharedline in barge.

CSCtr86391

sw-wlan

Authentication failure after roaming.

CSCtr87764

sw-widgets

ALL: Unified Inbox Settings displayed in Portrait mode

CSCtr88765

sw-wlan

Cius takes more than 3 minutes to negotiate IP address using DHCP

CSCtr91972

sw-callcontrol

Cius stays registered when CTL/ITL/CNF files Not Found

CSCtr92143

sw-infra

connectivity issues and one way audio over vpn with 3rd party routers

CSCtr92548

sw-wlan

EAP-FAST fails when trying a 2nd user account on the same RADIUS server

CSCtr92894

qed-csv

Screen Lock Timeout Redefinition

CSCtr94302

sw-jphone

Cius remote upgrade fails - device not retrying after network errors

CSCtr94532

sw-widgets

Email drilldown shows empty placeholder for accepted meeting

CSCtr94642

sw-callcontrol

Phone does not register. "EWOULDBLOCK" error message seen.

CSCtr97792

sw-infra

Manually configured speed/duplex setting does not survive power cycle

CSCtr98105

sw-infra

Phone cant detect dup IP - no GARP request and reply

CSCtr98188

webex

while viewing webex conference, display went dim

CSCts00232

imp

Cius IM app directory search results shows user-id instead of names

CSCts00497

sw-callcontrol

Call Control tries to open secure connection to 3rd CUCM during reset

CSCts03507

sw-callcontrol

BZ4972 - video mute state is wrong after hold/resume the call on shared

CSCts03812

contacts

Bug 5037 - Email account setting for 'Download pictures' isn't retained

CSCts06079

sw-infra

Ethernet statistics clear does not clear ethmibs (BZ 4581)

CSCts06279

sw-callcontrol

Cius does not fall back to primary UCM after UCM reboots

CSCts06560

sw-video-media

MS crash - no audio. black video screen

CSCts08648

sw-security

Cius does not send MIC in CAPF if encrypt config ON and LSC op is DELETE

CSCts08783

testability

Debugsh not returning values for PRT

CSCts08894

email

Merge new impservice.jar for presence in Email not updating dynamically

CSCts09189

sw-security

Cius:secureapp crashed during LSC operations & then frozen

CSCts10136

qed-csv

Remove Wifi parameter from Cius device config

CSCts10959

sw-audio-media

Cius: Undock-dock, press speaker button on dock no dialtone, ms restarts

CSCts11375

contacts

BZ 4924 Contact search results display local contacts as (Unknown)

CSCts16381

testability

"show inventory" is not per requirement, should show UID

CSCts16532

sw-cfgmgr

Incorrect UDI information shown on webpage

CSCts16717

sw-audio-media

Loud motor boat sound generated on Cius

CSCts17115

quickoffice

AppHQ Client: update notification missing for user downloaded Apps

CSCts17118

quickoffice

AppHQ Client: User credential dialog prompt when restarting AppHQ

CSCts18722

sw-jphone

Some Vietnamese characters are not displayed properly in the browser

CSCts18762

quickoffice

Quickoffice - Text spacing/alignment rendering issues observed in PPTs

CSCts18774

testability

Some commands in debugsh are no longer working including logcat

CSCts18841

quickoffice

Quickoffice - Chart data does not render properly

CSCts18855

quickoffice

Hidden slide counted in the presentation mode displaying total

CSCts18865

quickoffice

Quickoffice - Cannot open some presentations

CSCts19162

testability

debugsh command "show memory" does not return info in the PRT output

CSCts19235

calendar

BZ4847-Cannot change a Webex Meeting to Non-Webex

CSCts19358

sw-infra

BZ4881-Phone fails to get IP using admin vlan (same access vlan and vvl

CSCts19378

sw-audio-media

BZ4888-Volume table gets corrupted when media_server crashes

CSCts19389

sw-callcontrol

Video disabled phone can barge into a video conference

CSCts19417

sw-callcontrol

Enable DND w/incoming call - no Ringer Stop event

CSCts19857

contacts

Adding new contact does not clear on which syncadapter to use

CSCts20998

calendar

ALL-LANG: Calendar: Truncations in Portrait mode

CSCts21019

media_player

RUS+ESP+ITA: Music app: Overlap when running in portrait mode

CSCts21056

infra-ext

BZ4029-Pin lock screen, emergency call button spans to 2 lines in Russian

CSCts21171

hw-cius

3.5 mm headset jack/mini HDMI should not be placed at the bottom

CSCts21249

sw-infra

BZ4978 - Dock switch keeps forwarding packets when span turned off

CSCts21492

sw-settings

BZ4983-Settings App crash after FR allows devices access without any PI

CSCts21500

calendar

BZ744-Multiple Instances of the one time event appears on Calendar

CSCts21504

infra-ext

BZ4766-Cius video call freezes with 1% broadcast traffic as Cius handli

CSCts21515

sw-settings

BZ2173-Device UI screen keep showing Ethernet IP address on undocked

CSCts21518

cius-bsp-video

BZ5055-Cius Rx Video corrupt when E20 Goes from Mute to Unmute (GIPS SR

CSCts21530

infra-ext

BZ5038-Cius powered itself off during video call

CSCts21571

cius-bsp

BZ5110 - Cius stuck in restart loop

CSCts21601

email

BZ4583-Email application force closed after sending email

CSCts21604

email

BZ5033-Email application crashed when scrolling through Combined Inbox

CSCts21679

calendar

BZ744-Multiple Instances of the one time event appears on Calendar

CSCts21695

sw-wlan

Device stuck at cisco blue screen logo

CSCts21701

cius-bsp

BZ5074-Cius does not lock when undocked, external power attached and St

CSCts21714

cius-bsp

BZ4984-(binder failed) Cius reboots starting at blue Cisco logo animation

CSCts21728

imp

BZ4658-Photos not readily synced from IM to Contacts

CSCts21734

cius-bsp

BZ5094-On reboot, phone stuck in breathing blue "CISCO" logo with Cisco

CSCts21749

cius-bsp-video

BZ4860-Unusable video via media player during the video call

CSCts21764

cius-bsp

BZ4889-unable to mmap transaction memory and Apps are not selectable

CSCts21771

browser

BZ5052-cisco.com or cnn or yahoo video play attempt says "sorry, this v

CSCts21784

cius-bsp

BZ1783-%gs register corrupted

CSCts21784

cius-bsp

BZ1783-%gs register corrupted

CSCts21902

cius-bsp

BZ3108-device freeze off dock / LCD off

CSCts21902

cius-bsp

BZ3108-device freeze off dock / LCD off

CSCts21904

cius-bsp

BZ4461-On initial bootup, homescreen is visible for approx 2 seconds be

CSCts21904

cius-bsp

BZ4461-On initial bootup, homescreen is visible for approx 2 seconds be

CSCts21906

cius-bsp

BZ4504-after upgrade and fresh boot lock screen is slow to un-lock . ge

CSCts21906

cius-bsp

BZ4504-after upgrade and fresh boot lock screen is slow to un-lock . ge

CSCts21947

sw-video-media

BZ5069-Both Cius with video freeze after dock/undock

CSCts21958

sw-widgets

BZ5065-When screen lock is enforced, device locks while user is on activ

CSCts21992

imp

BZ4517-Newly added IM buddy not synced to Phone Contacts

CSCts22000

sw-infra

Bug 4564 - Cius in low power mode after switching from wall power to PoE

CSCts22003

email

BZ4898-Presence in Email not updating dynamically

CSCts22011

infra-ext

Bug 4905 - Phone not get IP in access mode without vlan configured

CSCts22023

contacts

BZ4906-When searching contacts, results disappear for several seconds

CSCts22033

sw-infra

Bug 5115 - No DHCP when reset network settings

CSCts22034

imp

BZ4943 - IM Buddy and Presence data available in logcat

CSCts22047

sw-bluetooth

BZ4215-Garbled voice after some time delay

CSCts22061

sw-video-media

BZ5112 - Self view shows black screen & not recover on following calls

CSCts22080

sw-infra

BZ 5114 - Call drops during dock/undock and hold/resume test

CSCts22085

sw-bluetooth

BZ4831-BT may lost audio (two-way) in a call when power on/off

CSCts22090

sw-bluetooth

BZ5129-Cannot adjust Bluetooth headset volume using the rocker switch o

CSCts22107

calendar

BZ2088-Calendar Settings screen needs to be white not black

CSCts22126

contacts

BZ5095-CS.35:Sluggish by navigating between Contacts groups and gets Ac

CSCts22134

sw-phoneapp

BZ5100-Intermittently Phone Crash and lost registration briefly (Less t

CSCts22138

contacts

BZ5103-Intermittently, unable to add Contacts to a group as getting ANR

CSCts22660

cius-bsp

BZ5066-Cius hangs after reset due to mediaserver uses high CPU

CSCts22666

cius-bsp-video

BZ4156-Unable to see VDO call if there is an incoming call while record

CSCts22676

email

BZ4179-Unable to sync Exchange 2010 SP1

CSCts22680

imp

BZ4600-Presence does not get updated to Japanese or any other locale in

CSCts22686

sw-widgets

BZ2173-Device UI screen keep showing Ethernet IP address even when devic

CSCts22688

sw-infra

BZ4564-Cius in low power mode after switching from wall power to PoE+

CSCts22691

infra-ext

BZ4905-Phone not get IP in access mode without vlan configured

CSCts22692

imp

BZ2360-IM keyboard: black box when keyboard is dismissed

CSCts22695

imp

BZ2756-Chat doesn't show as option in phone app, when contact is synced

CSCts22698

email

BZ1757-Occasional Unable to open connection to server on app - email ou

CSCts22700

imp

BZ4757-Incoming conversation not forked - IM shows only on Cius and not

CSCts22703

email

BZ4765-Email messages not sent OUT. Incoming messages received fine.

CSCts22705

email

BZ5030-Email not usable - receiving notification on "unable to connect

CSCts22943

sw-cius

BZ4241-Camera app force close after changing front/rear focus, selecting

CSCts22944

sw-infra

BZ5115-No DHCP when reset network settings

CSCts30010

cius-bsp

BZ4317-The keyboard is wrong if user switch the method before change th

CSCts30015

contacts

BZ4475-Cius WebEx client login flashing when escalating from Email avat

CSCts30027

cius-bsp

BZ4622-Using mouse-right-button to select the Menu/Home/Back may result

CSCts30030

cius-bsp

BZ4629-VDI app does not get Configuration.keyboard update when docked/u

CSCts30040

sw-phoneapp

BZ4727-Recent call list not cleared when call history cleared from call

CSCts30047

contacts

BZ4771-Delete -> Add the same group: Contacts are not displaying while

CSCts30051

localization

BZ4788-locale: Camera Settings not localized

CSCts30063

cius-bsp

BZ4855-Received video stream on Cius from CUPC is distorted

CSCts30083

sw-audio-media

BZ4653-Auto answer with headset on dock does not work

CSCts30094

sw-cius

BZ4699-Speech Recorder application keeps crashing after initial ANR during

CSCts30111

sw-widgets

BZ4785-No "Setup Wizard" in Settings page

CSCts30119

sw-video-media

BZ4856-Video quality/Exposure setting change requires re-opening Camera

CSCts30119

sw-cius

BZ4861-Camera application force closed while navigating through different

CSCts31996

email

BZ4875-Email application crashed when Webex sign in screen opened

CSCts31999

sw-widgets

BZ4877-Video preview does not behave correctly during power-saving mode

CSCts32008

sw-phoneapp

BZ4899-No indication for Call forward to user after failover & fallback

CSCts32010

sw-accessories

BZ4900-USB wireless mouse causing Telephone service unavailable

CSCts32013

contacts

BZ4924-Contact search results display local contacts as (Unknown) when

CSCts32015

sw-widgets

BZ4933-Camera ANR, then camera unavailable after selecting Force Close

CSCts32024

sw-phoneapp

BZ4951-Getting handset off from cradle puts conference call in hold wit

CSCts32027

contacts

BZ4988-Importing vCARD: Fatal_Exception/acore_Force_close by docking ev

CSCts32032

cius-bsp

BZ5041-Cius stopped sending audio after undock/redock a few times

CSCts32037

sw-phoneapp

BZ4970-No video sent if camera app is used before answering incoming ca

CSCts32039

sw-phoneapp

BZ4998-Phoneapp does not detect 3.5 mm headset after power cycle

CSCts32041

sw-jphone

BZ5087-call history not updated in the phone tab of phone app for Cius w


Obtaining Documentation and Submitting a Service Request

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