Cisco Cius Administration Guide, Release 9.2(3)
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Cisco Cius Administration Guide provides the information to understand, install, configure, manage, and troubleshoot Cisco Cius on a VoIP network.

Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you must perform in Cisco Unified Communications Manager or other network devices. See the Related Documentation.


The tasks described are administration-level tasks and are not intended for users of Cisco Cius devices. Many of the tasks involve configuring network settings and affect the ability of Cisco Cius devices to function in the network.

Because of the close interaction between Cisco Cius and Cisco Unified Communications Manager, many of the tasks in this manual require familiarity with Cisco Unified Communications Manager.

Organization Test

This guide comprises the following sections:



Overview of Cisco Cius

Provides a conceptual overview and description of Cisco Cius.

Cisco Cius 4G

Provides an overview of the key components of Cisco Cius 4G.

Preparing to Install Cisco Cius on Your Network

Describes how Cisco Cius interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation.

Setting Up Cisco Cius

Describes how to properly and safely install Cisco Cius on your network. Also provides procedures on how to configure and add accessories, such as Bluetooth wireless headsets, to Cisco Cius.

Understanding the VoIP Wireless Network

Provides an overview and describes the setup of the wireless local area network (WLAN) that Cisco Cius supports.

Configuring Features, Templates, Services, and Users

Provides an overview of procedures for configuring features, setting up services, and adding users to Cisco Unified Communications Manager.

Configuring Settings on Cisco Cius

Describes how to configure network settings, verify status, and make global changes to Cisco Cius.

Viewing Model Information Status and Statistics on Cisco Cius

Explains how to view model information, status messages, network statistics, and firmware information from Cisco Cius.

Monitoring Cisco Cius Remotely

Describes the information that you can obtain from the Cisco Cius web page to remotely monitor the operation of the device and to assist with troubleshooting.

Troubleshooting and Maintenance

Provides tips for troubleshooting Cisco Cius.

Providing Information to Users Through a Website

Provides suggestions for setting up a website for providing users with important information about their Cisco Cius.

Supporting International Users

Provides information about setting up Cisco Cius in non-English environments.

Technical Specifications

Provides technical specifications of Cisco Cius.

Basic Cisco Cius Administration Steps

Provides procedures for basic administration tasks such as adding a user and Cisco Cius to Cisco Unified Communications Manager and then associating the user to Cisco Cius.

Document Conventions

This document uses the following conventions:



bold font

Commands and keywords and user-entered text appear in bold font.

italic font

Document titles, new or emphasized terms, and arguments for which you supply values are in italic font.

[   ]

Elements in square brackets are optional.

{x | y | z }

Required alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by vertical bars.


A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

courier font

Terminal sessions and information the system displays appear in courier font.

< >

Nonprinting characters such as passwords are in angle brackets.

[   ]

Default responses to system prompts are in square brackets.

!, #

An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.


Means reader take note.


Means the following information will help you solve a problem.


Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.


Means the described action saves time. You can save time by performing the action described in the paragraph.


Means reader be warned. In this situation, you might perform an action that could result in bodily injury.

Related Documentation

For more information about Cisco Cius or Cisco Unified Communications Manager, see the following publications:

Cisco Cius

These publications are available at the following URL:

Translated publications are available at the following URL:

Cisco Unified Communications Manager Administration

Related publications are available at the following URL:

Cisco Unified Communications Manager Business Edition 5000

Related publications are available at the following URL:

Cisco and the Environment

Related publications are available at the following URL:

Obtaining Documentation Support and Security Guidelines

For obtaining documentation and support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at