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Warning Before you upgrade your Cisco Digital Media Suite (Cisco DMS) environment, read this document carefully. It contains important information that can help you to avoid potentially serious problems during the upgrade process.
- See the “Hardware Compatibility” section for information about which server and endpoint hardware models this release supports.
- See Release Notes for Cisco Digital Media Suite 5.4.x on Cisco.com for information about new features in this release.
- If you use any release that predates Cisco DMS 5.4, you must upgrade to 5.4 first, and then upgrade to Cisco DMS 5.4.1.
- You must have a valid Cisco DMS license to use this upgrade.
- When you use federated authentication (single sign-on) mode in Cisco DMS 5.4, you must reimport service provider (SP) metadata into your identity provider (IDP) server after you upgrade to 5.4.1. For information about how to export the SP metadata, see the Authentication chapter’s “Configure SSO Services” section in User Guide for Cisco Digital Media Manager 5.4.x at http://cisco.com/en/US/docs/video/digital_media_systems/5_x/5_4/dmm/user/guide/admin/auth.html
Table 1 shows supported upgrade paths to Cisco DMS 5.4.1 by hardware platform.
Note The DMS 5.4.1 upgrade is also valid/applicable to installations of DMM virtual machines running version 5.4. The hardware platform in which those DMM virtual machines are installed on will vary. There are no hardware restrictions for DMM virtual machine installations and the upgrade to version 5.4.1 can proceed without issue.
We recommend backing up your appliances before performing the upgrade. To learn how to back up your appliance, see Administration Guide for Cisco Digital Media Suite 5.4.x Appliances on Cisco.com at http://www.cisco.com/en/US/partner/docs/video/digital_media_systems/5_x/5_4/dms/aai/administration/guide/dms_appliance_admin.html
- When you have a valid service contract for Cisco DMS, visit http://tools.cisco.com/gct/Upgrade/jsp/productUpgrade.jsp and enter your contract number to obtain access to the upgrade.
- When you do not have a valid service contract for Cisco DMS, you must purchase the upgrade. See the data sheet for ordering information:
- You must attach a monitor and keyboard to each Cisco DMM appliance that you upgrade.
- Do not attempt to upgrade over a remote SSH session—your upgrade will fail. The upgrade process reboots the appliance several times, causing remote sessions to drop. Your input is required after each reboot, but you cannot reestablish a remote session until the entire upgrade process is completed.
Timesaver Complete this procedure if you have reapplied our factory-default settings to one or more of your DMPs. Otherwise, if you have not restored DMP factory defaults, you can skip this procedure.
Caution If this procedure applies to you and you do not complete it now, you will have to complete a more difficult and time-consuming procedure instead, after you finish all other tasks to upgrade Cisco DMS.
Before the Cisco Digital Signs software on your DMM appliance can manage these DMPs centrally, you must complete either this simple procedure now or the more complex procedure later.
A DMP returns to its “initial” state when you reset it to use factory-default settings. In its initial state, a DMP lacks an internal database file that supports centralized management. This procedure shows you how to force it from this initial state.
Tip Is your system task missing in the Run Task dialog box? It might only be hidden. You can change how many table rows the dialog box shows at one time. The default is 10 rows but you can show as many as 100. Another way that you can use the pagination controls is to navigate among hidden results when the table has more entries than visible rows.
- When you use Cisco ECDS or Cisco ACNS, we recommend that you send DMP firmware files to it and deploy the upgrades as a future event—not an immediate event.
- If you deploy the upgrade directly to your DMPs, we recommend that you upgrade just one DMP initially or upgrade just a small group of DMPs and test the result before you send the firmware to multiple DMPs.
- We recommend that you never upgrade more than five DMPs at a time and that all upgrades occur outside normal business hours for your organization.
Do not click any button or move away from this page in your browser until the upload is finished. After it is finished, the page refreshes automatically. You should see that a description of the firmware file has been added in the table that the page shows.
- After updating your DMPs, proceed to Upgrade Cisco Digital Media Manager (Appliance or Virtual Machine).
The upgrade for Cisco Digital Media Manager can take an hour or more to complete. Make sure that you have ample time in your maintenance window to complete the upgrade. During an upgrade, users cannot access the Cisco DMM web interface.
Warning iF YOU ARE PERFORMING THE UPGRADE TO A dmm virtual machine and would like to use the cd_update OPTION, you must FIRST complete the following pre-requisite steps to patch the system to enable this option. If you are electing to use the REMOTE_UPDATE option, you may skip these steps and proceed to the normal upgrade procedure.
The system installs the 5.4.1 update. If you are prompted to type “yes” to bypass a pause, you can type yes or ignore it; the upgrade will continue automatically after the designated time. After the update is completed, the system reboots and runs post-installation tasks
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