A -
B -
C -
D -
F -
H -
I -
L -
M -
N -
P -
R -
S -
T -
U -
V -
Index
A
About function 1-7
Address Book window 3-14
Apply button 1-7
audio
codec statistics 12-2
settings 3-15
auto answer phone setting 3-15
B
bandwidth, meeting quality and 3-20
bit rate, advertised and negotiated 12-2
blue text, meaning of 4-45, 6-35, 7-38, 8-69, 9-34, 10-43, 11-38
C
call length, maximum 3-15
Call Statistics window 12-2
camera
adjustments 10-7
monitoring 1-2
testing 4-6, 6-6, 8-6, 9-6, 10-7, 11-7
cameras
troubleshooting 4-19, 6-17, 7-18, 8-46, 9-12, 10-14, 11-16
Cisco CallManager
monitoring 1-2
Cisco TelePresence Touch 12
software upgrade information 3-24
Cisco Unified Communications Manager
configuration file location 3-12
monitoring 1-2
Cisco Unified Communications Manager Settings window 3-12
codec, statistics from 12-2
Configuration
Obtaining the IP address 3-7
Upgrading to new CTS firmware releases 3-8
Configuration Issues window 4-45, 6-35, 7-38, 8-69, 9-34, 10-43, 11-38
CTS500-32 and CTS 500-37
camera setup or troubleshooting fails 5-6
eye height check box is empty 5-6
microphones 5-4
phone verification fails 5-6
set up the display 5-2
speakers 5-3
Unified CM settings 5-6
D
Device information
hardware/software information 2-5
status information details 2-8
system information details 2-5
DHCP configuration 3-9
directory, adding meeting room to 3-14
Display 3-21
display
monitoring 1-2
displays
adjusting 4-4, 6-5, 7-4, 8-5, 9-5, 10-5, 11-4
adjusting color 4-3, 6-3, 7-3, 8-4, 9-4, 10-3, 11-3
troubleshooting 4-6, 6-6, 7-6, 8-6, 9-6, 10-6, 11-6
DSCP, audio and video settings 3-15
F
factory image, resetting 4-45, 6-35, 7-38, 8-69, 9-34, 10-43, 11-38
field, data in 1-7
Firmware, upgrading 3-24
H
hardware
testing 4-2, 6-2, 7-2, 8-2, 9-2, 10-2, 11-2
cameras, troubleshooting 4-19, 6-17, 7-18, 8-46, 9-12, 10-14, 11-16
displays 4-3, 6-3, 7-3, 8-4, 9-4, 10-3, 11-3
other devices 4-33, 6-26, 7-28, 8-60, 9-25, 10-34, 11-29
room lighting, camera setup choices for 4-14, 6-16, 7-17, 8-46, 9-12
testing cameras 4-6, 6-6, 7-6, 8-6, 9-6, 10-7, 11-7
troubleshooting 4-21, 4-23, 4-29, 6-18, 6-20, 6-24, 7-19, 7-21, 7-25, 8-48, 8-52, 8-57, 9-14, 9-18, 9-22, 10-16, 10-19, 10-31, 11-18, 11-21, 11-27
network cabling 4-48, 6-37, 7-40, 8-72, 9-37, 10-46, 11-40
troubleshooting displays 4-6, 6-6, 7-6, 8-6, 9-6, 10-6, 11-6
Hardware Setup window 4-2, 6-2, 7-2, 8-2, 9-2, 10-2, 11-2
Help function 1-7
I
IP address
Cisco TelePresence 3-9
dynamic 3-9
meeting room 3-14
static 3-9
IP phone
manual configuration of 3-15
monitoring 1-2
troubleshooting 6-37, 7-40, 8-72, 10-46, 11-41
IP Settings window 3-9
L
language, displayed 3-20
light, display image and 4-3, 6-3, 7-3, 8-4, 9-4, 10-3, 11-3
log file
downloading 4-39, 4-40, 4-42, 6-29, 6-31, 7-32, 7-34, 8-63, 8-64, 8-66, 9-28, 9-29, 9-31, 10-37, 10-38, 10-39, 11-32, 11-33, 11-35
viewing 4-39, 4-40, 4-42, 6-29, 6-31, 7-32, 7-34, 8-63, 8-64, 8-66, 9-28, 9-29, 9-31, 10-37, 10-38, 10-39, 11-32, 11-33, 11-35
Log Files window 4-39, 4-40, 4-42, 6-29, 6-31, 7-32, 7-34, 8-63, 8-64, 8-66, 9-28, 9-29, 9-31, 10-37, 10-38, 10-39, 11-32, 11-33, 11-35
Logout function 1-7
M
MAC address
Cisco TelePresence 3-9
media port settings 3-16
message
SIP 4-41, 6-31, 7-34, 8-65, 9-30, 10-39, 11-34
validation 1-7
microphone
testing 4-21, 6-19, 7-20, 8-49, 9-15, 10-17, 11-19
troubleshooting 11-25
microphones 4-23, 6-20, 7-21, 8-52, 9-18, 10-19, 11-21
N
navigating the system 1-5
network connection
troubleshooting 4-48, 6-37, 7-40, 8-72, 10-46, 11-40
Network Settings window 3-11
Network Statistics window 12-5
P
packet transmission statistics 12-5
password, changing 3-19
Passwords
resetting in CTS 3-25
restoring connectivity 3-26
presentation devices 4-29, 6-24, 7-25, 8-57, 9-22, 10-31, 11-27
testing 4-24, 6-21, 7-23, 8-55, 9-20, 10-21, 11-23
R
Reset button 1-7
S
SIP
request methods 4-43, 6-32, 7-35, 8-67, 9-32, 10-40, 11-36
response message types 4-43, 6-33, 7-36, 8-67, 9-32, 10-41, 11-36
SIP Messages window 4-41, 6-31, 7-34, 8-65, 9-30, 10-39, 11-34
SNMP Settings window 3-17
speaker
testing 4-20, 6-17, 7-19, 8-48, 9-14, 10-15, 11-17
troubleshooting 4-21, 6-18, 7-19, 8-48, 9-14, 10-16, 11-18
speakers 4-21, 6-18, 7-19, 8-48, 9-14, 10-16, 11-18
system 3-19
days display not active 3-20
display on duration 3-21
display on time 3-20
navigation 1-5
quality 3-19
restart 4-45, 4-47, 6-35, 6-36, 7-38, 7-39, 8-69, 8-70, 9-34, 9-35, 10-43, 10-44, 11-38, 11-39
status update 1-2
type 3-20
system image
factory 4-45, 6-35, 7-38, 8-69, 9-34, 10-43, 11-38
resetting 4-45, 6-35, 7-38, 8-69, 9-34, 10-43, 11-38
System Restart window 4-47, 6-36, 7-39, 8-70, 9-35, 10-44, 11-39
System Settings window 3-19
System Status window 1-2
T
Telephony Settings window 3-15
TFTP server, configuring 3-12
time zone, selecting 3-20
trap receiver, SNMP 3-17
Troubleshooting
Cameras
Camera top-to-bottom switching 4-19
Image colors are incorrect 4-19
Image not positioned correctly 4-19
No image 4-19
Displays
no image 4-6
IP Phone
cabling 4-48
does not register 4-48
does not register, network 4-49
phone idle screen missing 4-49
Logging In
Administration login is slow 4-38
Main Display
CTS 500 shroud light 4-38
Microphones
Choppy audio during double-talk 4-24
Microphone icon with red pipe 4-23
No sound registers 4-23
Sound is hollow and echoes 4-24
Sound is muffled 4-23
Presentations
Bulb icon on CTS screen 4-33, 6-26, 7-27, 8-59, 9-24, 11-29
Caution pop-up
No input received from document camera 1, 2, 3
No VGA (DVI) input 1, 2, 3
Local presentation audio is not playing 4-38
Presentation fails to display 4-38
System Status window 4-33
Projector
Test pattern is not displayed 4-29
projector
bulb icon on CTS screen 10-33
CTS 3000 and CTS 3200
Operation Status
ERROR message 1
Failed message 1
projector alarms 1
XML/RPC failure message 1
image is dim 10-32
projector serial port 10-33
test pattern is not displayed 10-32
Video
picture interruptions 4-47
quality settings in Unified CM 4-47
U
username, setting 3-19
V
video
codec statistics 12-2
settings 3-15
troubleshooting 4-47, 6-36, 7-39, 8-71, 9-36, 10-45, 11-40
VLAN ID
administrative 3-11
operational 3-11