What's in This Guide
•What's New
•Before You Begin
•Document Organization
•Related Documents
•Obtaining Documentation and Submitting a Service Request
What's New
For a complete list of features for this release, see the following documentation on Cisco.com:
•Release Notes for Cisco TelePresence System
For supported software compatibility across all releases, see the following documentation:
•Cisco TelePresence Administration Software Compatibility
Before You Begin
Before beginning the tasks in this guide, familiarize yourself with the following:
•Call Control Device Information
•CTS Assembly and Wiring Guidelines
•CTS Software Download Support
•DHCP Connectivity Requirements
•Cisco Unified IP Phone Requirements
•Laptop Screen Resolution Recommendation
•MAC Address Availability
•Network Time Protocol (NTP) Requirements
•Unified Communications Manager and MIDlets Download Support
•Unified Communications Manager and COP File Download Support
•Web Browser Support
Call Control Device Information
•Cisco TelePresence Touch 12 Requirements
•Cisco Unified IP Phone Requirements
Cisco TelePresence Touch 12 Requirements
See the Installing and Configuring the Cisco TelePresence Touch 12 on Cisco.com.
Cisco Unified IP Phone Requirements
Each Cisco TelePresence/IP phone combination takes 11 units of the Unified CM unit license:
•5 units for the Cisco Unified IP Phone 7970/7975
•6 units for the Cisco TelePresence unit.
•CTS and the Cisco Unified IP Phone are both configured in Unified CM as a shared line.
Note For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or a later release, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your Cisco Unified IP Phone to version 8.5(3) or a later release.
See the Installation Notes section of the Cisco Unified IP Phone Release Notes for Firmware Release 8.5(3) (SCCP and SIP) for download instructions.
Configure the Cisco Unified IP phone as follows:
1. If option 150 of DHCP is enabled—Alternative TFTP=NO
2. If you use manual entry—Alternative TFTP=YES
For more information about the Cisco Unified IP Phone 7970/7975 series, refer to the
Cisco Unified IP Phones 7900 Series Maintain and Operate Guides page at the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_maintenance_guides_list.html
CTS Assembly and Wiring Guidelines
Make sure your CTS is properly assembled and wired according to the guidelines in the Cisco TelePresence System assembly documentation. See the Cisco TelePresence System Install and Upgrade Guides for your system on Cisco.com by navigating to cisco.com, clicking Support, and entering the name of your product.
CTS Software Download Support
Make sure you have downloaded supported CTS software. Navigate to your CTS device on Cisco.com.
Step 1 Navigate to your device:
•Product Support > TelePresence > TelePresence Immersive Endpoints
–Cisco TelePresence System 3200 Series
–Cisco TelePresence System 3000 Series
–Cisco TelePresence System 1300 Series
•Products > TelePresence > TelePresence Personal Endpoints > TelePresence Office
–Cisco TelePresence System 1100
–Cisco TelePresence System 1000
–Cisco TelePresence System 500-37
For example:
Products > TelePresence > TelePresence Endpoints - Immersive > Cisco TelePresence System 1300 Series > Cisco TelePresence System 1300-65 > TelePresence Software-1.9.1.1(2)
Step 2 Select software and choose whether to download now or add it to your cart. For example:
Description: Cisco TelePresence System Software for CTS500, CTS1000, CTS1100, CTS1300, CTS3000, CTS3010, CTS3200 and CTS3210
Release: 1.9.3(44)
Release Date: 04/Dec/2012
File Name: cmterm-CTS.1-9-3-44R-K9.P1.cop.sgn
Size: 88.93 MB (93245986 bytes)
DHCP Connectivity Requirements
Provide a Dynamic Host Configuration Protocol (DHCP) server to achieve connectivity. CTS uses DHCP by default. You can, however, configure a system that does not use DHCP with a static IP address; to do so, see the "Configuring a Static IP Address for Networks That Do Not Use DHCP" section.
Laptop Screen Resolution Recommendation
For best results, Cisco recommends that you change your laptop screen resolution to 1024 x 768.
MAC Address Availability
Make sure the MAC address of the device you are installing is known or available:
•The MAC address comprises a unique 12-character hexadecimal number that identifies a Cisco Unified IP phone or other hardware device.
•Locate the MAC address number on a label on the back of the Cisco TelePresence system primary codec (for example, 000B6A409C405). Unified CM makes the MAC address a required field for Cisco Unified IP phone device configuration.
The MAC address is also displayed on the CTS main display screen during boot-up.
Note When entering the MAC address in Unified CM fields, do not use spaces or dashes, and do not include any other characters that may precede the MAC address on the label.
Network Time Protocol (NTP) Requirements
NTP is required to synchronize the clocks on Cisco IP telephony servers. NTP must be configured properly to ensure that calendar events appear as expected.
See Table 4-5 in Chapter 4 "Configuring the Cisco TelePresence System" for more information about configuring NTP and other CTS system settings.
Unified Communications Manager and MIDlets Download Support
Make sure that Unified CM is running and is using supported software for your release. For complete Cisco TelePresence software compatibility information, see the software support matrix on the Cisco TelePresence Administration Software page at the following URL:
http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html
Note If your system uses a Cisco Unified IP Phone for call control, you must download and configure MIDlets. The supported MIDlet version is embedded in the software files that are available when you click Download Software on the Cisco Unified Communications Manager Support page at the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Or navigate to Products > Voice and Unified Communications > IP Telephony > Call Control > Cisco Unified Communications Manager (CallManager) > Cisco Unified Communications Manager Version x.x > Unified Communications Manager/CallManager Device Packages.
Check the following:
•The Cisco TelePresence device name in Cisco Unified CM follows the following format: The characters "SEP" followed by the device MAC address. Assign the hostname so that it is resolvable by Domain Name System (DNS), for example:
MAC address: " 00:0D:D1:23:45:A1 "
Cisco TelePresence Host Name: " SEP000DD12345A1 "
Note DNS (domain) is optional.
Unified Communications Manager and COP File Download Support
See Managing Cisco Options Package (COP) Files on the Cisco TelePresence System in the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
Web Browser Support
The Cisco TelePresence System Administration interface is supported on Internet Explorer (IE) versions 8 and 9, as well as the latest version of Firefox.
Document Organization
Information about using the Cisco TelePresence System Administration interface is provided in the following chapters:
•Chapter 1 "Using the Cisco TelePresence System Administration Interface"
•Chapter 3 "Device Information"
•Chapter 4 "Configuring the Cisco TelePresence System"
•Chapter 5 "Monitoring the Cisco TelePresence System"
•"Satellite Licenses for the Cisco TelePresence System"
•
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Related Documents
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at the following URL:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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