Table Of Contents
Release Notes for Cisco Voice Switch Service Module (VXSM) Release 18.104.22.168
These release notes are part number OL-8289-01 Rev. A0, September 12, 2005.
The Voice Switch Service Module (VXSM) product is supported by the MGX 8880 Media Gateway and the MGX 8850 Multiservice Switch. Refer to these release notes for platform and version level support guidelines.
The VXSM software release notes are supported by the Cisco Voice Switch Services (VXSM) Configuration Guide and Command Reference, Release 5, which is available on cisco.com.
Table of Contents
About Release 22.214.171.124
The VXSM Release 126.96.36.199 follows VXSM Release 5.0.70.
New Features in Release 188.8.131.52
Release 184.108.40.206 is a maintenance release that corrects a number of caveats that were open in the 5.0.70 release. This release contains no new features.
New Features in Release 5.0.70
Support for Media Gateway Control Protocol
VXSM Release 5.0.70 supports the Media Gateway Control Protocol (MGCP 1.0) in addition to the two protocols (TGCP and H.248) that are supported in the previous release. At any time only one gateway control protocol is supported on a VXSM card. The protocol is user selectable when the VXSM image is loaded from the PXM disk. This is accomplished through the PXM setrev command using the -ccp <CallControlProtocol> parameter.
Support for MGCP 1.0 permits interoperability between VXSM and Cisco PGW media gateway controllers.
NFAS with D-channel Backup
In VXSM Release 5.0.70, when performing ISDN PRI backhaul, the D-Channel in a Non-Facility Associated Signaling (NFAS) voice stream can be protected with the use of a backup D-channel.
NFAS voice streams employ 479 B channels plus 1 D-channel that controls up to a maximum of 20 DS1s interfaces. If the D channel fails it can bring down all the 479 bearer B channels.
Multiprotocol Service Module Interoperability
For AAL2 trunking applications, VXSM can now operate in conjunction with a Multiprotocol Service Module (MPSM) in which the MPSM provides the interface to the ATM network. Interworking with the MPSM enables the MGX Voice Gateway to support IMA, ATM and Frame Relay services with channelized capability on DS1 and DS0 levels.
The MPSM card must be configured for ATM context using the MPSM cnfclictx atm command. After the context is set to ATM, provisioning is performed with the upln, addport and addcon command sequence. For more details, please refer to the MPSM user documentation.
New Features in Release 5.0.20
The following new features were introduced in the 5.0.20 release of VXSM.
Additional Media Gateway Control Protocol
The Trunking Media Gateway Control Protocol (TGCP) is now supported for communication between the VXSM card and the Media Gateway Controller in switching applications. This is in addition to the H.248 protocol supported in earlier releases. VXSM does not support both protocols simultaneously. The user must select which one of the two protocols is to be used when the VXSM image is loaded initially from the PXM.
In application where ISDN D channel signaling lines are connected to VXSM, the VXSM card can be configured to extract the layer 3 (Q.931) packets and backhaul them to the media gateway controller
For communication between VXSM and the media gateway controller the protocol stack is based upon the Cisco proprietary Session Manger and RUDP (Reliable UDP).
Communication between the VXSM and the gateway controller is session based. One session set must be established. The session set contain one or two session groups (one for non-fault tolerant or two for fault tolerant configurations). Each session group can support up to four RUDP sessions.
Differentiated Services (DiffServ)
VXSM provides support for the quality of service (QOS) feature known as DiffServ. The DiffServ feature permits devices at the edge of the network to specify the contents of the Type of Service (TOS) field in the IPv4 header as a differentiated services point code. This point code can then be used by routers in the network to determine per hop behavior (PHB).
Communications Assistance for Law Enforcement Act (CALEA)
VXSM provides support for CALEA intercepted calls. The CALEA feature functions only in switching applications using the TGCP gateway control protocol.
During call setup, the media gateway controller uses the TGCP commands of CRCX and MDCX with CALEA parameters to signify that a call is to be subject to CALEA surveillance. During a CALEA call, the VXSM sends a duplicate of the call contents to a TGCP defined CALEA server.
VXSM supports up to 60 concurrent CALEA calls. Statistics collection for CALEA streams is not supported.
CALEA support is an orderable item. Customers who require this feature must specify the VXSM CALEA firmware image at the time of order.
Voiceband Data Profiles and Event Mapping
Within a voice circuit call, VXSM now supports the handling of voiceband data such as clear channel, fax, and modem transmissions. VXSM can detect tones associated with voiceband data on both the voice and IP sides of the networks, and act accordingly. Upon detection of a voiceband tone, VXSM will perform the necessary upspeed procedure that may involve the following processing:
•Disabling echo cancellation
•Modify packetization period, gain, DC offset, and jitter parameters.
VXSM informs the other (remote) end of the connection when an upspeed procedure is to be performed. There are two different methods by which upspeed at the remote end is triggered.
The first method is Fax/Modem passthrough with a Cisco proprietary protocol in which a Named Signaling Event (NSE) is sent to the remote end.
The second method is Fax/Modem passthrough with IP side tone detection and relies on both ends of the connection being able to detect tones on both the TDM and IP sides. This method is only supported with TGCP or MGCP call setup.
Fax/Modem passthrough features are as follows:
•FAX/Modem Provisioning redundancy.
•Upspeed codec from G711 to G711.
•Upspeed codec from G711 to G726.
•Upspeed codec from G729 to G711 with VXSM to VXSM with low priority.
•Upspeed codec from CCD to G711 with VXSM to VXSM with low priority.
•Upspeed codec from CCD to G726 with VXSM to VXSM with low priority.
•Graceful upgrade for fax/modem provisioning.
•Detection of the following tones, CNG(1100hz), CED/ANS(2100hz), /ANS(2100hz with phase reversal, and V.21 Fax Preamble.
The voiceband event mapping feature permits VXSM to determine how VBD events are to be handled. When this feature is configured, VBD events are mapped to different event handling functions categorized by the attributes defined in different kinds of profiles, such as fax relay profile, or VBD profile.
For each VXSM card type (OC-3, T1/E1, or T3), two firmware images are available, namely, Non-CALEA and CALEA. At order time, the user must specify whether a Non-CALEA or CALEA image is required.
The Non-CALEA image supports three Media Gateway Call Control (MGC) protocols, namely, H.248, MGCP, and TGCP. However, the image supports only one protocol at a time. The user must choose between the H.248, MGCP, and TGCP versions when the image is first loaded from the PXM using the setrev command.
The CALEA image supports TGCP only. However, this protocol must be explicitly selected when the image is loaded from the PXM using the setrev command.
Upgrading from an Earlier VXSM Release
VXSM can be gracefully upgraded (configuration is preserved) from VXSM Release 5.0.70 so long as the original and the upgraded images are of the same version (for example Non-CALEA, TGCP to Non-CALEA, TGCP). When loading or upgrading a boot or runtime image to a VXSM card, users must observe the following caution.
Caution Many of the commands involved in loading or upgrading boot and runtime images can take several minutes to execute completely. If the user resets or otherwise disturbs the VXSM card during a loading or upgrading process, the card can easily be damaged to the extent that it must be returned to the factory for repair.
THE REAPPEARANCE OF THE COMMAND PROMPT AFTER A COMMAND IS ENTERED DOES NOT INDICATE THAT THE IMAGE LOAD OR UPGRADE HAS BEEN COMPLETED.
After the execution of the burnboot, clrsmcnf, loadrev, or setrev commands, the user must execute either a dspcds or dsprev command periodically to verify that the state of the VXSM card being loaded or upgraded is either Active, Standby, or Failed.
ONLY WHEN THE CARD IS DISPLAYED TO BE IN ONE OF THESE STATES IS IT SAFE TO GO TO THE NEXT STEP.
Online Diagnostic feature as applied to VXSM.
The online diagnostics feature as implemented on the PXM45 card is supported on VXSM Release 5.0. When enabled, using the PXM45 cnfdiag command, this feature performs non-intrusive diagnostic tests that use four of the VXSM's DSP codecs.
If the user executes the VXSM dspdspcodecpools command, the resulting display shows the four codecs being used (for diagnostics) and subtracts them from the remaining available codecs (see example below).MGX8850.9.VXSM.a > dspdspcodecpools=============================================================DSP codec capacity usage=============================================================Codec pool Current utilized Current availablecapacity (#calls) capacity (#calls)========== ================= =================G711 family 4 8060G729/G726/T.38 family 0 4030
The online diagnostics feature does not reduce the maximum number of 8064 codecs available for calls on the VXSM card. If the number of call requests on the VXSM is sufficiently high, the online diagnostic feature is disabled automatically and the four codecs are made available for active calls.
DSP Resources under Mixed Codec Conditions
When the same codec is used to setup calls on the gateway the available DSP resources will be fully utilized. However when different codecs are used to setup calls the amount of utilizable DSP resources may be limited in certain cases due to fragmentation.
Fragmentation is said to have occurred when the available capacities on two different DSP resources have enough available capacity to support a call of a particular codec type but cannot support that codec type individually.
Consider two DSP resources whose available capacity is 1 unit each making the total available capacity 2 units. However a codec that requires 2 units cannot be supported in the system because the available capacities have been fragmented across the individual DSP resources.
The DSP allocation algorithm on VXSM does make an attempt to smooth the effects of fragmentation but towards the end, fragmentation could happen as the future pattern of calls cannot be predicted beforehand.
Configuring Switching and Trunking Applications
The simultaneous operation of mixed applications (Switched VoIP applications and Non-switched Trunking applications) is not supported on a VXSM card. However, both applications can be supported in the Media Gateway by using multiple VXSM cards.
VXSM Management Information Base
The VXSM Management Information Base (MIB) Version 5.0.70 is available by request through your Cisco VXSM product marketing representative.
Note VXSM Release 220.127.116.11 is only supported with PXM-45.
VXSM software interoperability with the Cisco MGX 8850 (PXM45) Multiservice Switch or the MGX 8880 Media Gateway platform software is listed in Table 1.
Table 2 describes the software images available for Release 5.0.70 for VXSM.
Caveats for VXSM Release 18.104.22.168
This section describes software caveats for Release 22.214.171.124
Open Caveats in Release 126.96.36.199
Table 3 describes the open caveats in VXSM Release 188.8.131.52
Note DDTS Items in the table above that are marked with an asterisk (for example, CSCeh47956*) are planned to be resolved in the VXSM Release 5.2 with an availability of October, 2005.
Resolved Caveats in Release 184.108.40.206
Table 4 lists the open caveats that existed in VXSM Release 5.0.20 and are now resolved in Release 5.0.70.
Note A number of caveats listed as open in VXSM Release 5.0.70 have been deemed to be either invalid or inconsequentialand, as such, have been deleted from the VXSM caveats lists. The caveats in this category are:
CSCeh52082, CSCeh55195, CSCeh49855, CSCeh44232, CSCeh46551, CSCeh00191, CSCeh88929, CSCei86716, and CSCeh17624
Caveats Opened after 5.0.70 and now resolved in Release 220.127.116.11
Table 5 lists the caveats opened after VXSM Release 5.0.70 and are now resolved in Release 18.104.22.168
The MGX-VXSM-155 card is also known as the MGX-VXSM-4OC card.
The MGX-VXSM-T1/E1 card is also known as the MGX-VXSM-48T1/E1 card.
The following documents contains information that may be useful to software Release 5.0 for VXSM:
•Cisco MGX 8850 (PXM1E/PXM45), Cisco MGX 8950, and Cisco MGX 8830 Configuration Guide, Release 5
•Cisco MGX 8850 (PXM1E/PXM45), Cisco MGX 8950, and Cisco MGX 8830 Hardware Installation Guide, Releases 2 Through 5
•Cisco ATM Services (AXSM) Configuration Guide and Command Reference for MGX Switches, Release 5
•Cisco MGX Route Processor Module (RPM-XF) Installation and Configuration Guide, Release 4
•Cisco MGX 8880 Media Gateway: A Guide to User Documentation.
•Release Notes for Cisco MGX 8850 (PXM1E/PXM45), Cisco MGX 8950, and Cisco MGX 8830 Switches, Release 5.0.00
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
You can access the most current Cisco documentation at this URL:
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
You can find instructions for ordering documentation at this URL:
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).
You can send comments about technical documentation to email@example.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
From this site, you can perform these tasks:
•Report security vulnerabilities in Cisco products.
•Obtain assistance with security incidents that involve Cisco products.
•Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
•Emergencies — firstname.lastname@example.org
•Nonemergencies — email@example.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•World-class networking training is available from Cisco. You can view current offerings at this URL:
CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)
Copyright © 2005, Cisco Systems, Inc.
All rights reserved.