The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This chapter explains how to configure speed dial numbers for Patient View.
The topics in this chapter include the following:
Speed dial numbers can be programmed for Patient View in the Speed Dial screen of Admin View. Consult with the hospital administrators and nursing staff to determine which departments patients call often such as Front Desk, Gift Shop, Catering, Radiology, Housekeeping, Parking Attendant, Shuttle Bus, Chaplain, etc. Up to 30 numbers can be programmed.
Follow the steps below to program a speed dial number:
Step 1 Choose Speed Dial within the Content Management menu.
Step 2 Click the Add New Speed Dial button.
A new entry is added to the table on the screen.
Step 3 Choose a number from the drop-down menu in the Speed Dial Number column. If speed dial numbers are already in use, those numbers will not appear in the menu.
Step 4 Enter a descriptive name in the Name column such as “Gift Shop” or “Radiology”. This name will be shown on Patient View.
Step 5 In the Phone Number column, enter a contact number.
Step 6 Click the green button in the Action column to save the entry. Otherwise, click the white button to cancel the entry.
If you want to edit a speed dial entry:
Step 1 Find the entry that you want to modify in the table. Click the blue button in the Action column.
Step 2 Modify the fields as desired.
Step 3 Click the green button to save your changes or the white button to cancel your changes.
If you want to delete a speed dial number:
Step 1 Click the red X button next to an entry to delete it.
That speed dial number is released and can be used for another.entry.