Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide
Universal Port and Dial-Only Feature Cards
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Universal Port and Dial-Only Feature Cards

Table Of Contents

Universal Port and Dial-Only Feature Cards

Overview

Restrictions for the Universal Port and Dial-Only Feature Cards

Online Insertion and Removal of the Universal Port or Dial-Only Feature Card

Removing the Universal Port or Dial-Only Feature Card

Online Insertion and Removal Example for the Universal Port or Dial-Only Feature Card

Installing the Universal Port or Dial-Only Feature Card

System Processing Engine Firmware

Getting Help

Where to Go Next


Universal Port and Dial-Only Feature Cards


This chapter describes universal port and dial-only feature cards and includes the following sections:

Overview

Online Insertion and Removal of the Universal Port or Dial-Only Feature Card

System Processing Engine Firmware

Getting Help

Where to Go Next

Overview

Two different types of Nextport digital signal processor (DSP) feature cards are available for Cisco AS5350XM and Cisco AS5400XM universal gateways. (See Figure 5-1.)

Universal port feature card—The universal port feature card supports 60 (NP-60) to 108 (NP-108) voice, fax, and dial calls in Cisco AS5350XM and Cisco AS5400XM universal gateways.

Dial-only feature card—The dial-only feature card supports 60 (DL-60) to 108 (DL-108) dial calls in Cisco AS5350XM and Cisco AS5400XM universal gateways. It does not support voice or fax services.


Note Dial services include modem calls (all modulations), ISDN digital calls, V.110 data calls, and V.120 data calls. Modem pass-through calls are not included in dial services.


For configuration details, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide. For information on voice and fax commands, see the Cisco IOS Voice Configuration Library for your Cisco IOS software release at Cisco.com.

You can install a universal port or dial-only feature card in any card slot in the universal gateway chassis. The universal port and dial-only feature cards do not require external connections.


Note The dial-only feature card is configured in the same way as the universal port feature card. This allows the dial-only feature card to be used with your existing software configuration.


Figure 5-1 Universal Port or Dial-Only Feature Card


Note The versions of the universal port and dial-only feature cards are identified on the card faceplate. The universal port feature card faceplates are labeled NP-60 or NP-108, depending on the number of calls supported. The dial-only feature card faceplates are labeled DL-60 or DL-108, depending on the number of calls supported.


Restrictions for the Universal Port and Dial-Only Feature Cards

If a dial-only feature card is installed in a chassis with the universal port feature card, only the dial services are supported. Table 5-1 describes the behavior of the Cisco AS5350XM and Cisco AS5400XM universal gateways with dial-only feature cards, universal port feature cards, or both types of cards installed in the chassis.


Caution We do not recommend deploying dial-only feature cards in a chassis that supports voice and fax services, because voice or fax calls assigned to the dial-only feature card will fail.


Note For information about mixing voice feature cards with the universal port and dial-only feature cards, see the "Restrictions for the Voice Feature Card" section on page 6-2.


Table 5-1 Features Supported on Universal Port and Dial-Only Feature Cards

Feature Cards Installed
Services Supported

Only dial-only feature cards installed

Dial services

Only universal port feature cards installed

Dial, voice, and fax services

Both universal port and dial-only feature cards installed

Dial services


Online Insertion and Removal of the Universal Port or Dial-Only Feature Card

To remove a feature card without dropping any calls or connections, you will need to take the feature card out of service by using the busyout command to disable the feature card. The busyout command is executed on a per-feature card basis and will disable the card after waiting for the active services to terminate.

If there are active calls on the feature card after you execute the busyout command, wait for the calls to drop. To view the status of the termination process, use the show busyout command.


Caution The online installation and removal (OIR) of new cards should be done only during times of low CPU utilization, such as during maintenance.


Caution To avoid erroneous failure messages, remove or insert only one feature card at a time.

When you replace a feature card in a slot with a new feature card of the same type, the system software recognizes the new feature card and brings up the trunk interfaces automatically.

If you replace the existing feature card with a new feature card of a different type, you must reconfigure the system. For configuration details, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide. For information on voice and fax commands, see the Monitoring Voice and Fax Services on the Cisco AS5350 and Cisco AS5400 Universal Gateways online document.

Removing the Universal Port or Dial-Only Feature Card

To remove the universal port or dial-only feature card, follow these steps.


Note An example showing the output from each command is provided after the procedure. See the "Online Insertion and Removal Example for the Universal Port or Dial-Only Feature Card" section.



Step 1 Determine which slot the feature card is in (see Figure 5-2 and Figure 5-3) by entering the show chassis slot command in privileged EXEC mode:

Router# show chassis slot


Note These commands are not valid for slot 0. Slot 0 is the motherboard.


Figure 5-2 Slot Numbering on the Cisco AS5350XM Chassis

Figure 5-3 Slot Numbering on the Cisco AS5400XM Chassis

Step 2 Initialize the software busyout procedure by entering the busyout command:

Router# busyout slot-number

Step 3 To check busyout status for the slot, enter the show busyout command:

Router# show busyout slot-number

Step 4 You can use the clear port command to immediately disable active calls on a universal port or dial-only feature card.

Router# clear port slot-number/port number

Step 5 Verify that the OK/MAINT LED is off; this indicates that the feature card is offline and ready to be removed.


Note The OK/MAINT LED is green before you enter the busyout command. After you enter the busyout command, the LED changes to yellow. The LED turns off after all calls are disconnected and resources taken out of service, indicating that busyout is complete.


Step 6 Attach an ESD-preventive wrist strap.


Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001


Step 7 Loosen the two captive screws that secure the feature card to the chassis until each screw is free of the chassis. (See Figure 5-4 and Figure 5-5.)

Figure 5-4 Loosening the Captive Screws on the Cisco AS5350XM Universal Gateway

Figure 5-5 Loosening the Captive Screws on the Cisco AS5400XM Universal Gateway

Step 8 Grasp the feature card handle with one hand. Pull the card toward you until the card slides free of the chassis. Grasp the ventilated metal cover with your other hand to support and guide the feature card out of the slot. (See Figure 5-6 and Figure 5-7.)

Figure 5-6 Removing the Feature Card from the Cisco AS5350XM Universal Gateway

Figure 5-7 Removing the Feature Card from the Cisco AS5400XM Universal Gateway


Caution Avoid touching any pins or circuit board components when you remove or install a feature card.

Step 9 After you remove the feature card, set it aside on an ESD-preventive mat.

Step 10 If the feature card slot is to remain empty, install a blank cover over the open feature card slot to ensure proper airflow inside the chassis. (See Figure 5-8.)

Figure 5-8 Blank Feature Card Cover


Online Insertion and Removal Example for the Universal Port or Dial-Only Feature Card

The following output is an example of the online insertion and removal (OIR) process for a universal port feature card in slot 3 of the universal gateway:

Router# show chassis slot 3

Slot 3:
DFC type is NP108 DFC

OIR events:
        Number of insertions = 0, Number of removals = 0
DFC State is DFC_S_OPERATIONAL

Router#
Router# show busyout 3
 Slot 3 is not being busied out
Router#
Router# busyout 3
Busyout in progress for 3
Router#
Router# show busyout 3
 Slot busyout is in progress
 Slot 3:Pending (64 calls remaining)
Router#
Router# show chassis slot 3

Slot 3:
DFC type is NP108 DFC

OIR events:
        Number of insertions = 0, Number of removals = 0
DFC State is DFC_S_OPERATIONAL

Router#
Router# clear port 3
This will clear ports 3/00 - 3/107[confirm]

Router#
*Jan  1 00:14:22.555:%PORT-6-SM_PORT_CLEARED:Port 3/00 - 3/107 Cleared
Router# show busyout 3
 Slot busyout is in progress
 Slot 3:Pending (54 calls remaining)
Router#
Router# show busyout 3
 Slot busyout is in progress
 Slot 3:Pending (36 calls remaining)
Router# show busyout 3
 Slot busyout is in progress
 Slot 3:Pending (30 calls remaining)
Router# clear port 3
This will clear ports 3/00 - 3/107[confirm]

Router#
*JRouteran  1 00:14:59.275:%PORT-6-SM_PORT_CLEARED:Port 3/00 - 3/107 Cleared
Router# show busyout 3
 Slot busyout is in progress
 Slot 3:Pending (9 calls remaining)
Router# clear port 3
*Jan  1 00:15:10.355:%NP_MD-6-MODULE_DOWN:NextPort module 3/0/0 down
*Jan  1 00:15:10.363:%NP_BS-6-MODULE_STOPPED:NextPort module 3/0/0 Stopped
*Jan  1 00:15:10.363:%NP_MD-6-MODULE_DOWN:NextPort module 3/0/1 down
*Jan  1 00:15:10.371:%NP_BS-6-MODULE_STOPPED:NextPort module 3/0/1 Stopped
*Jan  1 00:15:10.371:%NP_MD-6-MODULE_DOWN:NextPort module 3/0/2 down
*Jan  1 00:15:10.379:%NP_BS-6-MODULE_STOPPED:NextPort module 3/0/2 Stopped
*Jan  1 00:15:10.379:%NP_MD-6-SLOT_REMOVED:Slot 3 removed
Router# clear port 3
*Jan  1 00:15:10.539:%OIR-6-REMCARD:Card removed from slot 3, interfaces disabled
Router# show chassis slot 3

Slot 3:
DFC type is Empty DFC
DFC is not powered

OIR events:
        Number of insertions = 0, Number of removals = 1

Router#
Router#
*Jan  1 00:16:29.047:%OIR-6-INSCARD:Card inserted in slot 3, interfaces administratively 
shut down
*Jan  1 00:16:29.123:%NP_MD-6-SLOT_INSERTED:Slot 3 (108 ports max) inserted
Router#
*Jan  1 00:16:33.415:%NP_BS-6-MODULE_STARTED:NextPort module 3/0/0 Started - 1.1.3.77
Router#
*Jan  1 00:16:37.843:%NP_BS-6-MODULE_STARTED:NextPort module 3/0/1 Started - 1.1.3.77
*Jan  1 00:16:40.615:%NP_MD-6-MODULE_UP:NextPort module 3/0/0 up
Router#
*Jan  1 00:16:41.847:%NP_BS-6-MODULE_STARTED:NextPort module 3/0/2 Started - 1.1.3.77
Router#
Router# show chassis slot 3

Slot 3:
DFC type is NP108 DFC

OIR events:
        Number of insertions = 1, Number of removals = 1
DFC State is DFC_S_OPERATIONAL

Installing the Universal Port or Dial-Only Feature Card


Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001



Note When you replace a feature card with a new feature card of the same type in the same slot, the system software recognizes the new feature card and brings up the trunk interfaces automatically. If you replace the existing feature card with a new feature card of a different type, you must reconfigure the system. For configuration details, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide.


To install the universal port or dial-only feature card, follow these steps:


Step 1 Attach an ESD-preventive wrist strap.

Step 2 Slide the feature card into the slot until the connector pins make contact with the carrier card backplane connector. (See Figure 5-9 and Figure 5-10.)

Figure 5-9 Installing the Universal Port or Dial-Only Feature Card in the Cisco AS5350XM Universal Gateway

Figure 5-10 Installing the Universal Port or Dial-Only Feature Card in the Cisco AS5400XM Universal Gateway

Step 3 Align the captive screws with their holes, and then seat the card completely.

Step 4 Seat the feature card in the carrier by pushing the card firmly until the captive screws are aligned with their holes.

Step 5 Tighten the screws to secure the feature card to the chassis. (See Figure 5-11 and Figure 5-12.)

Figure 5-11 Tightening the Captive Screws on the Cisco AS5350XM Universal Gateway

Figure 5-12 Tightening the Captive Screws on the Cisco AS5400XM Universal Gateway

Step 6 Check the card LEDs to verify that the card is working properly. For information about feature card LEDs, see Chapter 7, "Troubleshooting."


System Processing Engine Firmware

System processing engine (SPE) firmware is automatically downloaded to a universal port or dial-only feature card from the Cisco IOS image when you boot the system for the first time, or when you insert a universal port or dial-only feature card while the system is operating. When you insert feature cards while the system is operating, the Cisco IOS image recognizes the cards and downloads the required firmware to the cards.

For more information on universal port and dial-only feature card firmware and upgrade options, see the Cisco AS5350XM and Cisco AS5400XM Universal Gateways Software Configuration Guide.

Getting Help

For information about technical support, onsite service, and exchange and repair services, see the "Obtaining Technical Assistance" section on page xvi.

Where to Go Next

The remaining chapters of this guide include information about installing and troubleshooting feature cards and about building cables.

Chapter 6, "Voice Feature Card"

Chapter 7, "Troubleshooting"

Appendix A, "Cabling Specifications"