Guest

Cisco Prime Unified Service Monitor

Cisco Prime Unified Service Monitor 9.0 Release Notes

  • Viewing Options

  • PDF (127.5 KB)
  • Feedback
Cisco Prime Unified Service Monitor 9.0 Release Notes

Table Of Contents

Cisco Prime Unified Service Monitor 9.0 Release Notes

New Features

Compatible Phones, Gateways, and Software Versions

Known Problems

Resolved Problems

Product Documentation

Related Documentation

Obtaining Documentation and Submitting a Service Request

SUPPLEMENTAL LICENSE AGREEMENT


Cisco Prime Unified Service Monitor 9.0 Release Notes


Cisco Prime Unified Service Monitor (Prime USM) is a part of the Cisco Unified Communications Management Suite.

Prime USM enables you to continuously monitor active calls supported by the Cisco Unified Communications System. It also provides near real-time notification when the voice quality of a call fails to meet a user-defined quality threshold.

This document contains the following sections:

New Features

Compatible Phones, Gateways, and Software Versions

Known Problems

Resolved Problems

Related Documentation

Obtaining Documentation and Submitting a Service Request

SUPPLEMENTAL LICENSE AGREEMENT

New Features

Prime USM 9.0 adds the following:

Support for Windows 2008 R2. See Cisco Prime Unified Service Monitor 9.0 Installation Guide on Cisco.com for more details.

Support for 60,000 phones. See Cisco Prime Unified Service Monitor 9.0 Installation Guide on Cisco.com for more details.

New sustained call rate at 800 calls per minute. See Cisco Prime Unified Service Monitor 9.0 Installation Guide on Cisco.com for more details.

Compatible Phones, Gateways, and Software Versions

For supported phones, software versions, and, where applicable, configuration notes and hardware models, see Cisco Prime Unified Service Monitor 9.0 Compatibility Matrix. It contains information about the following:

Supported Cisco Unified Communications Management Suite products

Supported Cisco Unified Communications Manager versions

Supported Cisco 1040 sensor binary image

Supported Cisco IP phone models

Configuring MGCP Voice Gateways to support CVTQ

Supported NAM software versions

Known Problems


Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs. (You will be prompted to log into Cisco.com.)


Table 1 Known Problems in Prime USM  

Bug ID
Summary

CSCtr61284

For NAM-based and Sensor-based Service Quality (SQ) Events, SQ Diagnostics report displays all records.

CSCtr53451

Unable to change the password for the SFTP user, smuser.

CSCtr30068

The Device Type, Device Name, and Directory Number columns are empty for initial sensor report stream.

CSCto03412

NAM reports erroneous packet loss for SIP trunk calls.


Resolved Problems

The following software problems were resolved in Prime USM 9.0. For information on bugs that are not included below, see the Cisco Software Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/home.pl.

Table 2 describes problems that were fixed in this release.

Table 2 Problems Resolved in Prime USM 9.0 

Bug ID
Summary

CSCtz55761

QOVR process utilizes the CPU 100 percent as records are not being removed from the preserve directory .


Product Documentation


Note We sometimes update the documentation after original publication. Therefore, you should review the documentation on Cisco.com for any updates.


Table 3 describes the product documentation that is available.

Table 3 Product Documentation 

Document Title
Location

Cisco Prime Unified Service Monitor 9.0 Release Notes

On Cisco.com at
http://www.cisco.com/en/US/products/ps6536/prod_release_notes_list.html

Cisco Prime Unified Service Monitor 9.0 Compatibility Matrix

On Cisco.com at
http://www.cisco.com/en/US/products/ps6536/products_device_support_tables_list.html

Cisco Prime Unified Service Monitor 9.0 Installation Guide

On Cisco.com at
http://www.cisco.com/en/US/products/ps6536/prod_installation_guides_list.html

Cisco Prime Unified Service Monitor 9.0 User Guide

On Cisco.com at
http://www.cisco.com/en/US/products/ps6536/products_user_guide_list.html

Context-sensitive online help

Click the Help link in the upper-right hand corner of the window or the Help button in any dialog box.


Related Documentation


Note We sometimes update the documentation after original publication. Therefore, you should review the documentation on Cisco.com for any updates.


Table 4 describes the additional documentation that is available.

Table 4 Related Documentation 

Document Title
Available on Cisco.com at These URLs

Quick Start Guide for Cisco 1040 Sensor

http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_service_monitor/2.1/quick/guide/1040qs21.html

Cisco Prime Unified Operations Manager 9.0 Release Notes

http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.html

Cisco Prime Unified Operations Manager 9.0 Installation Guide (Includes Service Monitor)

http://www.cisco.com/en/US/products/ps6535/prod_installation_guides_list.html

Cisco Prime Unified Operations Manager 9.0 User Guide

http://www.cisco.com/en/US/products/ps6535/products_user_guide_list.html

Best Practices for Cisco Unified Communications Management Suite on Virtualization

http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6535/
white_paper_c11-651585.html


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

SUPPLEMENTAL LICENSE AGREEMENT

SUPPLEMENTAL LICENSE AGREEMENT FOR CISCO SYSTEMS NETWORK MANAGEMENT SOFTWARE: CISCO PRIME UNIFIED SERVICE MONITOR.

IMPORTANT-READ CAREFULLY: This Supplemental License Agreement ("SLA") contains additional limitations on the license to the Software provided to Customer under the End User License Agreement between Customer and Cisco. Capitalized terms used in this SLA and not otherwise defined herein shall have the meanings assigned to them in the End User License Agreement. To the extent that there is a conflict among any of these terms and conditions applicable to the Software, the terms and conditions in this SLA shall take precedence.

By installing, downloading, accessing or otherwise using the Software, Customer agrees to be bound by the terms of this SLA. If Customer does not agree to the terms of this SLA, Customer may not install, download or otherwise use the Software. When used below, the term "server" refers to central processor unit.


1. ADDITIONAL LICENSE RESTRICTIONS.

Installation and Use. The Software components are provided to Customer solely to install, update, supplement, or replace existing functionality of the applicable Network Management Software product. Customer may install and use the following Software components:

CiscoWorks Common Services: Contains shared resources used by other components in this bundle. In many cases, all components in this bundle can be installed on a single server.

Cisco Prime Unified Service Monitor: May be installed on one (1) server in Customer's network management environment.

Number of IP Phones. For each Software license granted, Customer may install and run the Software on a single server to manage the number of IP phones specified in the license file provided with the Software, or as specified in the Software License Claim Certificate. Customers whose requirements exceed the IP phone limit must purchase upgrade licenses or additional copies of the Software. The IP phone limit is enforced by license registration.

Reproduction and Distribution. Customer may not reproduce nor distribute the Software.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

Please refer to the Cisco Systems, Inc. End User License Agreement.