Installation Guide for Cisco Prime Unified Operations Manager 9.0
Appendix B: Licensing
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Table of Contents

Licensing

Licensing Overview

Verifying License Status

Licenses That Can Be Purchased

Licensing Scenarios

Licensing Process

Obtaining a PAK

Obtaining a License File

Registering a License File with Prime UOM

Licensing Reminders

Evaluation Version: Before Expiry

Purchased Version: No License File

Purchased Version: Device Limit Exceeded

Licensing

This appendix provides licensing information for Cisco Prime Unified Operations Manager. It contains the following sections:

Licensing Overview

Prime UOM features software-based product registration and license key technologies.

This section contains:

To determine whether Prime UOM is licensed, see Verifying License Status. If you do not have a license or you want to upgrade your license, see Licensing Scenarios.

Verifying License Status

You can use this procedure to verify both Prime UOM and Service Monitor license status. License status is also available using Common Services > Server > Admin > Licensing.

On Prime UOM

To verify license status, choose Administration > System Settings > Miscellaneous > Licensing Information .

The Licensing Information page appears, displaying the licensing information. For window descriptions, see the Online help.

On Common Services

Choose Administration > Server Administration > Administration > Licensing . The Licensing Information page appears, displaying the following information.

 

Column
Description

Name

Abbreviated product name—For Prime UOM, this is OM.

Version

Product version— A.b , where A is the major version number, and b is the minor version number.

Size

Limit—Number of IP phones that Prime UOM supports. Registered, unregistered, and suspect phones are counted toward the license limit.

Status

One of the following:

  • Purchased—You have a registered, licensed product.
  • Evaluation—This license will expire on the expiration date; Prime UOM and/or Service Monitor will stop running.

Expiration Date

Date on which Prime UOM stops running—Applies to evaluation licenses. The evaluation period lasts for 90 days.

Licenses That Can Be Purchased

You can purchase a base license for the full-feature Prime UOM that supports a specific number of phones (displayed online when you order the product). You can purchase incremental or scaling licenses to increase the number of phones that are supported.

Licensing Scenarios

Table B-1 describes what to do in different scenarios if you do not have a licensed, registered copy of Prime UOM or if you want to increase device support.

 

Table B-1 How to Obtain and Register a License

Scenario
What to do

Installing with a purchased license.

1. Before installing, obtain a license file. See Licensing Process.

You can install Prime UOM without the license file. You can upgrade your license after installation. See Registering a License File with Prime UOM.

2. During installation, select License File Location, and provide the location of your license file.

Installing with an evaluation license.

The evaluation license is limited to monitoring 2,000 devices and 10,000 phones.

During installation, select Evaluation Only. Evaluation versions are active for 90 days, before you are required to purchase a license.

If you want to upgrade to a purchased license after installation, obtain a PAK and license file for the installed version of Prime UOM. For information on the licensing process, see Licensing Process.

Getting a license for additional devices (either upgrading from an evaluation license, or increasing the number of supported devices).

See Licensing Process.

While upgrading your license either from an evaluation version or from lower device limits to higher limits, you must restart the daemon manager.

If you do not restart the daemon manager, the new device limits will not take effect and the system status reports will not show the correct information.

Moving Prime UOM to another server.

Call the Cisco TAC for assistance.

Licensing Process

The Prime UOM license file includes support up to 500 phones. You can purchase incremental licenses for additional device support and register up to 45,000 phones with a single Prime UOM.

For each incremental license that you purchase, you will receive a PAK, and you must use that PAK to obtain a license file. Registered, unregistered, and suspect phones are counted toward the license limit.

For details on purchasing additional licenses, see

http://www.cisco.com/en/US/products/ps6535/products_data_sheets_list.html.


Note This licensing process also applies to Service Monitor.


This process applies to new installations and license upgrades:


Step 1 Obtain a Product Authorization Key (PAK)

The PAK is used to register Prime UOM, and any additional device support that you might purchase for Prime UOM, on Cisco.com, and it contains resource limitations. See Obtaining a PAK.

Step 2 Obtain a license file.

A license file is sent to you after you register the PAK on Cisco.com. See Obtaining a License File.

Step 3 Copy the license file.

You need to copy the file to a directory with read permission for the username casuser or the user group casuser, onto the server where Prime UOM is to be installed.

If Prime UOM is already installed and you are upgrading your license file, you must register the license file with Prime UOM. See Registering a License File with Prime UOM.


 

Obtaining a PAK

The PAK is located on the software claim certificate that is shipped with the Prime UOM product CD.

Obtaining a License File

You must configure the virtual machine with a static MAC address to purchase the permanent license for Prime UOM. The license file can only be used with the static MAC address that you supply.


Note The static MAC address must be within the following range: 00:50:56:00:00:00 to 00:50:56:3F:FF:FF.


For more information, see Best Practices for Cisco Unified Communications Management Suite on Virtualization at this URL:

http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6535/white_paper_c11-651585.html


Step 1 Register the PAK and the MAC address of the system where Prime UOM is installed at http://www.cisco.com/go/license .

You will be prompted to log in. You must be a registered user of Cisco.com to log in.

The license file is e-mailed to you.

Step 2 After you obtain a license file, register the license with the Prime UOM server.


 

Registering a License File with Prime UOM

To register a license file:


Step 1 Copy the license file to the Prime UOM server, into a directory with read permission for the username casuser or the user group casuser.

Step 2 Install the license:

a. Choose Administration > Server Administration > Administration > Licensing . (For more information, see CiscoWorks Online help.)

The Licensing Information page appears.

b. Click Update .

A file browser dialog box appears.

c. Enter the path to the new license file in the License File field, or click Browse to locate the license file you copied to the server.

d. Click OK .

The system verifies whether the license file is valid, and updates the license. The updated licensing information appears on the Licensing Information page. If you purchased more than one license, repeat Step 2 to install each additional license.

If you encounter errors, repeat the steps to license your product.

Step 3 Stop and start the daemon manager from a command prompt by running the following commands:

net stop crmdmgtd
net start crmdmgtd
 


 

Licensing Reminders

Prime UOM provides reminders in the following circumstances:

Evaluation Version: Before Expiry

If you have installed the evaluation version of Prime UOM, you must obtain the license file from Cisco.com if you want to continue to use the product after the 90-day evaluation period. For details, see Licensing Process.

Before expiry of the evaluation license, the following prompt appears:

This software is provided for evaluation purposes only and will expire in XX days. If this is not an evaluation copy, please click this link for information about obtaining a valid purchase license. Click here for current licensing information. Otherwise, please contact your Cisco representative for purchasing information.
 

This message is displayed as an alert after you log in and try to access Prime UOM. If you fail to upgrade your evaluation license, all Prime UOM processes will run, but access to Prime UOM functionality will be prohibited.

Purchased Version: No License File

If you have installed a purchased version of Prime UOM, you must register Prime UOM using the PAK number. For details, see Licensing Process. If you do not register Prime UOM, you will see the following prompt:

The license file is invalid. Please click this link for information about obtaining a valid purchase license. Click here for current licensing information. Otherwise, please contact your Cisco representative for purchasing information.
 

Prime UOM is fully functional. However, you will continue to receive the alert until you register your license.

Purchased Version: Device Limit Exceeded

If you have a restricted license, Prime UOM notifies you when your device inventory approaches the device limit. Prime UOM counts registered, unregistered, and suspect phones toward the license limit.

After the device limit has been reached, Prime UOM displays the following messages:

  • Exceeded device limit:
You have exceeded the device limit for Cisco Prime Unified Operations Manager. Devices will not be managed.
 
  • Exceeded phone limit:
You have exceeded the phone limit for Cisco Prime Unified Operations Manager. Please click here for current licensing information. Please contact your Cisco representative to determine if additional licenses can be purchased for this server.
 

Prime UOM remains functional, but will shortly stop adding devices and phones to managed inventory.