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Cisco Prime Collaboration Release Notes, 9.0

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Cisco Prime Collaboration 9.0 Release Notes

Table Of Contents

Cisco Prime Collaboration 9.0
Release Notes

Contents

New and Changed Information

Introduction

Important Notes

Open Bugs

Related Documentation

Obtaining Documentation and Submitting a Service Request


Cisco Prime Collaboration 9.0
Release Notes


Revised: June 11, 2013

These release notes provide an overview of the release and describe how to access bugs for Cisco Prime Collaboration 9.0.


Note You can access the most current Prime Collaboration 9.0 documentation, including these release notes, online at: http://www.cisco.com/en/US/products/ps12363/tsd_products_support_series_home.html


Contents

These release notes contain the following sections:

New and Changed Information

Introduction

Important Notes

Open Bugs

Related Documentation

Obtaining Documentation and Submitting a Service Request

New and Changed Information

Table 1 describes information that has been added or changed since the initial release of this document.

Table 1 New and Changed Information 

Date
Revision
Location

June 11, 2013

Added upgrade procedure for Prime Collaboration Assurance (from 9.0.0-21354 to 9.0.0-24376).

Upgrade Prime Collaboration Assurance to 9.0.0-24376

May 14, 2013

Added details on the Prime Collaboration Assurance images.

Important Notes

February 04, 2013

Added details on the Cisco Unified Communications Manager 9.1(1a) image and how it has to be added in the Cisco Prime Collaboration Provisioning.

Important Notes

December 03, 2012

Added bug CSCud12856.

Open Bugs

November 9, 2012

Initial version.


Introduction

Cisco Prime Collaboration is an integrated solution for end-to-end collaboration management. It provides:

Provisioning for Cisco Unified Communications initial deployments and implementations. It remains deployed to provide ongoing operational provisioning and activation services for individual subscriber changes.

Service assurance management for Cisco voice and video collaboration systems through a single, consolidated view. This includes continuous, real-time monitoring and advanced troubleshooting tools for Cisco Unified Communications and Cisco TelePresence systems, including the underlying transport infrastructures.

For detailed information about Prime Collaboration features, see Cisco Prime Collaboration 9.0 Data Sheet.

Important Notes

If you are using Cisco Unified Communications Manager 9.1(1), you must upgrade to the latest Cisco Unified Communications Manager 9.1(1a) version available at Cisco Unified Communications Manager Version 9.1 download software site.


Note When you add the Cisco Unified Communications Manager 9.1(1) device to Prime Collaboration Provisioning, you must specify the Cisco Unified Communications Manager version as 9.0.


In February 2013, the Cisco Prime Collaboration 9.0 Assurance software image was replaced on the software download page. This release of Prime Collaboration Assurance provides:

Support for Cisco Prime Collaboration 9.0 assurance OVA for very large deployment (if you have up to 150,000 endpoints, which include less than 10000 TelePresence systems).

Support for Cisco Unified Communication Manager 9.1 (1)

Performance improvement

To verify the Prime Collaboration Assurance version, run the command show version on console (using SSH) with admin as the user.

If you have installed Prime Collaboration Assurance prior to February 2013, we recommend that you install the latest version of the Cisco Prime Collaboration Assurance 9.0 image from the download software site to benefit from the features listed above and future enhancements on the Prime Collaboration Assurance 9.0 release.

Upgrade Prime Collaboration Assurance to 9.0.0-24376

To upgrade Prime Collaboration Assurance from 9.0.0-21354 to 9.0.0-24376:


Step 1 Backup the Prime Collaboration Assurance 9.0.0.21354 database. See Cisco Prime Collaboration Administration Guide, 9.0 for the backup procedure.

Step 2 Install Prime Collaboration Assurance 9.0.0.24376. See Cisco Prime Collaboration Quick Start Guide, 9.0 for details on the software download location and installation procedure.

Step 3 Restore the Prime Collaboration Assurance 9.0.0.21354 database on the Prime Collaboration Assurance 9.0.0.24376 server. See Cisco Prime Collaboration Administration Guide, 9.0 for the restore procedure.

Step 4 Log in as root user through SSH (port 26).

Step 5 Stop the Prime Collaboration Assurance services using the following commands:

#goemsam

#bin/cpcmcontrol.sh stop

It takes 10 minutes to shut down the Prime Collaboration Assurance services.

Step 6 Run the following commands after the Prime Collaboration Assurance Services are stopped:

#cp /opt/CSCOpx/MDC/Apache/conf/ssl/cmcert.crt cmcert.crt_backup

#cd /opt/emms/java/jre/lib/security/

#/opt/emms/java/bin/keytool -export -keystore cacerts -alias CPCM -storepass changeit -file cmcert.crt

#cp cmcert.crt /opt/CSCOpx/MDC/Apache/conf/ssl/

Step 7 Start the Prime Collaboration Assurance services using the following commands:

#goemsam

#bin/cpcmcontrol.sh start

It takes 10-15 minutes to start the Prime Collaboration Assurance services.


Note The Prime Collaboration Assurance software version is displayed as 9.0.0.21354 in the About page after upgrading to the latest version. To know the correct version of the Prime Collaboration Assurance, run the command show version on the console (using SSH) with admin as the user.



Open Bugs

Table 2 lists open bugs in Prime Collaboration 9.0. Click on the identifier to view more details and possible workaround information for a particular bug, You can track the status of the open bugs using the Bug Toolkit.

Table 2 Open Bugs in Prime Collaboration 9.0 

Identifier
Description

CSCtz72220

Sometimes the call failure count does not match in the Call Status History and Call Distribution by Release Code panes on the Call Failure Troubleshooting page (End-Users Impact (Home) > Top 5 Call Failure Locations).

CSCua67462

On the Device Work Center page, the IPSLA role is displayed as Unknown for the IP SLA devices.

CSCub06933

The registered endpoint (phone) count does not match on the Endpoints Health Summary dashlet and Endpoint Diagnostics page.

This occurs when the Prime Unified Operations Manager (Prime UOM) data is migrated to Prime Collaboration and you have purchased only the Mass endpoint license.

CSCuc16852

The user-defined groups are not restored from Prime UOM to Prime Collaboration. However, these groups are displayed on some of the pages in Prime Collaboration.

CSCuc17456

The sensor down event is not raised whenever the Cisco 1040 sensor or Cisco Network Analysis Module (NAM) is down.

CSCuc34097

You cannot perform customization (event and notification) at the Unified CM cluster level in the Device Work Center page.

CSCuc90932

The log files are not updated when the backup operation fails.

CSCud05818

You cannot edit the user details in the User Management page if you have not entered the First Name.

This issue occurs only when you have integrated Prime Collaboration Provisioning with Prime Collaboration Assurance.

CSCud11504

You cannot add a user if the Employee subscriber role does not exist in the provisioning domain.

This issue occurs only when you have integrated Prime Collaboration Provisioning with Prime Collaboration Assurance.

CSCud12856

Sometimes the debugd process utilizes high CPU on the Prime Collaboration Provisioning server.


Related Documentation

See Cisco Prime Collaboration 9.0 Documentation Overview for a list of Prime Collaboration guides.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.