Table Of Contents
Cisco Prime Collaboration 9.0
Revised: June 11, 2013
These release notes provide an overview of the release and describe how to access bugs for Cisco Prime Collaboration 9.0.
Note You can access the most current Prime Collaboration 9.0 documentation, including these release notes, online at: http://www.cisco.com/en/US/products/ps12363/tsd_products_support_series_home.html
These release notes contain the following sections:
New and Changed Information
Table 1 describes information that has been added or changed since the initial release of this document.
Cisco Prime Collaboration is an integrated solution for end-to-end collaboration management. It provides:
Provisioning for Cisco Unified Communications initial deployments and implementations. It remains deployed to provide ongoing operational provisioning and activation services for individual subscriber changes.
Service assurance management for Cisco voice and video collaboration systems through a single, consolidated view. This includes continuous, real-time monitoring and advanced troubleshooting tools for Cisco Unified Communications and Cisco TelePresence systems, including the underlying transport infrastructures.
For detailed information about Prime Collaboration features, see Cisco Prime Collaboration 9.0 Data Sheet.
•If you are using Cisco Unified Communications Manager 9.1(1), you must upgrade to the latest Cisco Unified Communications Manager 9.1(1a) version available at Cisco Unified Communications Manager Version 9.1 download software site.
Note When you add the Cisco Unified Communications Manager 9.1(1) device to Prime Collaboration Provisioning, you must specify the Cisco Unified Communications Manager version as 9.0.
•In February 2013, the Cisco Prime Collaboration 9.0 Assurance software image was replaced on the software download page. This release of Prime Collaboration Assurance provides:
–Support for Cisco Prime Collaboration 9.0 assurance OVA for very large deployment (if you have up to 150,000 endpoints, which include less than 10000 TelePresence systems).
–Support for Cisco Unified Communication Manager 9.1 (1)
To verify the Prime Collaboration Assurance version, run the command show version on console (using SSH) with admin as the user.
If you have installed Prime Collaboration Assurance prior to February 2013, we recommend that you install the latest version of the Cisco Prime Collaboration Assurance 9.0 image from the download software site to benefit from the features listed above and future enhancements on the Prime Collaboration Assurance 9.0 release.
Upgrade Prime Collaboration Assurance to 9.0.0-24376
To upgrade Prime Collaboration Assurance from 9.0.0-21354 to 9.0.0-24376:
Step 1 Backup the Prime Collaboration Assurance 220.127.116.1154 database. See Cisco Prime Collaboration Administration Guide, 9.0 for the backup procedure.
Step 2 Install Prime Collaboration Assurance 18.104.22.16876. See Cisco Prime Collaboration Quick Start Guide, 9.0 for details on the software download location and installation procedure.
Step 3 Restore the Prime Collaboration Assurance 22.214.171.12454 database on the Prime Collaboration Assurance 126.96.36.19976 server. See Cisco Prime Collaboration Administration Guide, 9.0 for the restore procedure.
Step 4 Log in as root user through SSH (port 26).
Step 5 Stop the Prime Collaboration Assurance services using the following commands:
It takes 10 minutes to shut down the Prime Collaboration Assurance services.
Step 6 Run the following commands after the Prime Collaboration Assurance Services are stopped:
#cp /opt/CSCOpx/MDC/Apache/conf/ssl/cmcert.crt cmcert.crt_backup
#/opt/emms/java/bin/keytool -export -keystore cacerts -alias CPCM -storepass changeit -file cmcert.crt
#cp cmcert.crt /opt/CSCOpx/MDC/Apache/conf/ssl/
Step 7 Start the Prime Collaboration Assurance services using the following commands:
It takes 10-15 minutes to start the Prime Collaboration Assurance services.
Note The Prime Collaboration Assurance software version is displayed as 188.8.131.5254 in the About page after upgrading to the latest version. To know the correct version of the Prime Collaboration Assurance, run the command show version on the console (using SSH) with admin as the user.
Table 2 lists open bugs in Prime Collaboration 9.0. Click on the identifier to view more details and possible workaround information for a particular bug, You can track the status of the open bugs using the Bug Toolkit.
See Cisco Prime Collaboration 9.0 Documentation Overview for a list of Prime Collaboration guides.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
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