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Cisco Prime Network Analysis Module Software

Upgrading the Cisco Prime Network Analysis Module Software

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Table of Contents

Upgrading the Cisco Prime Network Analysis Module Software

Prerequisites

Supported Upgrade Paths

Upgrading the NAM Software to Version 6.0(2)—Which Procedure Do I Use?

Upgrading Using the Prime NAM CLI

Backing Up Your Configuration

Upgrading Your Software

Restoring Your Configuration

NAM-1-250S or NAM-2-250S Maintenance Image and BIOS Requirements

Upgrading NAM-1-250S or NAM-2-250S Maintenance Image Software

Upgrading NAM-1-250S or NAM-2-250S BIOS Image Software

Upgrade Examples

Example 1

Example 2

Upgrading Using the Helper Utility

Prime NAM Platforms and Supported Upgrade Methods

Reformat Upgrade Support

Upgrade Limitations

Related Documentation

Upgrading the Cisco Prime Network Analysis Module Software

First Published: Jan 30, 2014

Last Updated: July 16, 2014

 

This document provides details about upgrading to Cisco Prime Network Analysis Module (NAM) software. You can use this document to upgrade to release 6.0(2) or later on supported platforms.

This document has the following sections:

Prerequisites

Ensure that you review the Cisco Prime Network Analysis Modules Compatibility Matrix .

Ensure that you are:

  • Familiar with File Transfer Protocol (FTP)
  • Familiar with your platform’s command line options (for example, the Catalyst or Nexus switch administration)

Supported Upgrade Paths

Upgrade to 6.0(2) is supported from Prime NAM 5.x and 6.0(1).

To upgrade to 6.0(2) from version 4.x or earlier, you need to do a reformat upgrade.

If you are running NAM version 5.0, we recommend that you upgrade to 5.1.x first, and then upgrade to 6.0(2).

Upgrading the NAM Software to Version 6.0(2)—Which Procedure Do I Use?

Determine which scenario you need and follow the instructions to complete the task.

 

Table 1 Upgrade Options

Procedure
Data Saved
Config Files Saved
Application Image Replaced
See...

Standard upgrade to existing NAM1

Y

Y

Y

Upgrading Using the Prime NAM CLI

Reformat Upgrade

N

N

Y

Upgrading Using the Prime NAM CLI

Upgrade using helper utility Option 1

Y

Y

Y

Upgrading Using the Helper Utility

Upgrade using helper utility Option 2

N

N

Y

Upgrading Using the Helper Utility

1. If you are upgrading a NAM-1-250S or NAM-2-250S you may be required to perform a maintenance image or BIOS upgrade.


NoteTo take advantage of the Cisco Nexus 7000 Series Release 6.2(8) performance improvements for Data Center protocols (VxLAN, FabricPath, OTV, LISP, Segment ID, VNTag, and FCoE), you can upgrade the FPGA image in your Cisco Nexus 7000 Series NAM-NX1. For details on how to upgrade your FPGA image, see To take advantage of the Cisco Nexus 7000 Series Release 6.2(8) performance improvements for Data Center protocols (VxLAN, FabricPath, OTV, LISP, Segment ID, VNTag, and FCoE), you can upgrade the FPGA image in your Cisco Nexus 7000 Series NAM-NX1. For details on how to upgrade your FPGA image, see FPGA/EPLD Upgrade Note for Cisco Prime NAM-NX1, 6.0. We encourage NAM-NX1 users to upgrade to Prime NAM 6.0(2) in addition to the FPGA image.


Upgrading Using the Prime NAM CLI

This is a three step process:

1. Before you begin the upgrade process, we recommend that you perform a complete backup of your current configuration. Use the command line interface to upload your configuration to an archive server. See Backing Up Your Configuration

2. Download a version of the current software and use a single CLI command (upgrade) to perform the software upgrade. See Upgrading Your Software

3. After you upgrade your software, if you have backed up your Prime NAM configuration, you can restore that configuration and resume network monitoring. See Restoring Your Configuration

Backing Up Your Configuration

We recommend that you perform a complete backup of your current Prime NAM configuration.


NoteThis does not back up the capture files and the monitoring data. This does not back up the capture files and the monitoring data.


Having a backup configuration file can save you time and frustration if your server should suffer a hard disk failure that requires you to reformat or repartition your hard disk drives.

To back up your current configuration, use the Prime NAM CLI config upload command like the following:

config upload ftp://user:password@server/path backup_file_name

For example:

config upload ftp:// admin:secret@172.20.104.11/archive/nam_config backup_file_name

The config upload command sends a copy of the Prime NAM running configuration to the destination you specify.

For 5.1.x and 6.0(1), there are two backup files:

  • backup_file_name
  • backup_file_name.namxml.tar

For 6.0(2), there is only one backup file with a suffix .namconf.tar

The destination address should have a valid server name and you must have read and write permissions for the directory you specify.

Upgrading Your Software

To upgrade the new application image on the Prime NAM:


Step 1 Download the Prime NAM application software for the Prime NAM from Cisco.com at the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/nam-appl

Look for a file that begins with nam-vxyy, as in nam-vx.x-x-x.bin.gz (where x-x-x is the Prime NAM software release number). The file will be described as the Prime NAM Application Image.

Step 2 Store the Prime NAM application software on the same server where you archived your Prime NAM configuration.

Step 3 Use the commands as needed from the list of upgrade commands shown in Table 1-2 .

 

Table 1-2 Upgrade Commands

Command 2
Purpose

upgrade ftp://user:password@server/path/
filename

Enter the command with the path to the location of the upgrade application image.

upgrade3 ftp://user:password@server/path/
filename reformat

Reformats the existing installation.


Caution All configuration and data will be lost.

2.You may also use HTTP instead of FTP.

3.Supported from version 6.0 and later.

For example:

upgrade ftp://admin:secret@10.10.10.1/archive/nam_software/nam-app-nam-x86_64.0-0-0.bin.gz reformat
 

NoteBy default, the CDB will be converted to the latest schema. By default, the CDB will be converted to the latest schema.


Step 4 Enter Yes to complete the installation.

After the installation is complete, you can log into the user interface.


 

Restoring Your Configuration

If you have backed up your Prime NAM configuration file at a remote server location that you can access using FTP or HTTP (see Backing Up Your Configuration), you can restore your Prime NAM configuration file after an upgrade. This, however, is optional.

Use the config network command to restore your previous Prime NAM configuration, as in the following:

config network ftp:// user:password@server/path backup_file_name

For example:

config network ftp://admin:secret@10.10.10.1/archive/nam_config/backup_file_name.namconf.tar

The config upload command sends a copy of the Prime NAM running configuration to the destination you specify. The copy of your configuration is stored in a back-up configuration file. The destination address should be a valid server name and directory path where you have read and write permissions.

We recommend that you take a backup of your NAM configuration after the upgrade. You might require this backup in case you need to revert to the current configuration at a later point in time.

You can use the config network command to restore the configuration. This command restores the earlier configuration, but ensures that the configuration changes you had made after you had taken the backup are not lost.

If you do not want the configuration changes you had made after you had taken the last backup to be retained, run the config clear command first, and then run the config network command.

NAM-1-250S or NAM-2-250S Maintenance Image and BIOS Requirements

Table 3 lists the minimum versions of the NAM maintenance image, the maintenance image filename, and the BIOS image required for NAM-1-250S and NAM-2-250S when using NAM application image 5.1(2).

 

Table 3 NAM Maintenance Images

Module
Version
(minimum)
Maintenance Image
BIOS
Version

WS-SVC-NAM-1

2.1(5)

c6svc-nam-maint.2-1-5.bin.gz

4.0-Rel 6.0.9 or later

WS-SVC-NAM-2

The BIOS image is bundled with the NAM’s maintenance image.

See the following sections for details:

Upgrading NAM-1-250S or NAM-2-250S Maintenance Image Software

To upgrade the NAM maintenance image software, follow these steps.


NoteThis section applies only to the WS-SVC-NAM-1 and WS-SVC-NAM-2 blades running a maintenance image before version 2.1(5). This section applies only to the WS-SVC-NAM-1 and WS-SVC-NAM-2 blades running a maintenance image before version 2.1(5).



Step 1 Copy the NAM maintenance software image to a directory accessible to FTP.

You can download the latest version of the NAM maintenance image from the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/ws-svc-nam

The most recent NAM maintenance image software available to download is 2.1(5), and its filename is c6svc-nam-maint.2-1-5.bin.gz .

Step 2 Log in to the switch through the console port or through a Telnet session.

Step 3 If the NAM is running in the application image, go to Step 5. If the NAM is not running in the application image, enter this command in the privileged mode:

Router# hw-module module 9 reset hdd:1
Device BOOT variable for reset = hdd:1
Warning:Device list is not verified.
 
Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:31:11:SP:The PC in slot 9 is shutting down. Please wait ...
00:31:25:SP:PC shutdown completed for module 9
00:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:31:28:SP:Resetting module 9 ...
00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online
 

Step 4 After the NAM is back online, establish a console session with the NAM and log in to the root account.

Step 5 Upgrade the NAM maintenance image software as follows:

root@localhost# upgrade ftp-url
 

where ftp-url is the FTP location and name of the NAM software image file.


Note If the FTP server does not allow anonymous users, use the following syntax for the ftp-url value: ftp://user@host//absolute-path/filename. Enter your password when prompted.


Step 6 Follow the screen prompts during the upgrade.

Step 7 After completing the upgrade, log out of the NAM.

Step 8 Boot into the maintenance image to reset the NAM maintenance image software with a command like the following:

Router# hw-module module 9 reset cf:1
Device BOOT variable for reset = cf:1
Warning:Device list is not verified.
 
Proceed with reload of module? [confirm]
% reset issued for module 9
 
Router#
00:16:06:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:16:06:SP:The PC in slot 9 is shutting down. Please wait ...
00:16:21:SP:PC shutdown completed for module 9
00:16:21:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request)
00:16:24:SP:Resetting module 9 ...
00:16:24:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:18:21:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:18:21:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:18:21:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now online
Router#
 

Step 9 (Optional) Verify the initial configuration after the NAM comes back online by logging into the NAM root account as follows:

root@localhost# show ip
 

Step 10 (Optional) Reboot into the application image as follows:

Router# hw-module module 9 reset
 


 

This example shows how to upgrade the NAM maintenance image software:

Router#
Router# hw-module module 9 reset hdd:1
Device BOOT variable for reset = hdd:1
Warning:Device list is not verified.
 
Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
00:31:11:SP:The PC in slot 9 is shutting down. Please wait ...
00:31:25:SP:PC shutdown completed for module 9
00:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
00:31:28:SP:Resetting module 9 ...
00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online
Router#
 
Router# session slot 9 proc 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.91 ... Open
 
Cisco Network Analysis Module (WS-SVC-NAM-2)
 
login:root
Password:
 
Cisco Network Analysis Module (WS-SVC-NAM-2) Console, 5.0
Copyright (c) 2010 by cisco Systems, Inc.
 
WARNING! Default password has not been changed!
root@localhost.cisco.com#
 
root@localhost.cisco.com# upgrade ftp://host/pub/c6svc-nam-maint.2-1-5.bin.gz
 
Downloading image...
ftp://host/pub/c6svc-nam-maint.2-1-5.bin.gz (11065K)
- [########################] 11065K | 837.65K/s
11331153 bytes transferred in 13.21 sec (837.64k/sec)
 
Uncompressing the image...
 
Verifying the image...
 
Applying the Maintenance image.
This may take several minutes...
 
Upgrade of Maintenance image completed successfully.
root@hostname.cisco.com# exit
 
Router# hw-module module 9 reset cf:1
Device BOOT variable for reset = cf:1
Warning:Device list is not verified.
 
Proceed with reload of module? [confirm]
% reset issued for module 9
Router#
02:27:19:%SNMP-5-MODULETRAP:Module 9 [Down] Trap
02:27:19:SP:The PC in slot 9 is shutting down. Please wait ...
02:27:36:SP:PC shutdown completed for module 9
02:27:36:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin
request)
02:27:39:SP:Resetting module 9 ...
02:27:39:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on
02:29:37:%SNMP-5-MODULETRAP:Module 9 [Up] Trap
02:29:37:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed
02:29:37:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now
online
Router#

Upgrading NAM-1-250S or NAM-2-250S BIOS Image Software


NoteThis section applies only to the WS-SVC-NAM-1 and WS-SVC-NAM-2 blades running a BIOS image prior to version 6.0.9. This section applies only to the WS-SVC-NAM-1 and WS-SVC-NAM-2 blades running a BIOS image prior to version 6.0.9.



NoteThe BIOS image is bundled with the NAM’s maintenance image. The BIOS image is bundled with the NAM’s maintenance image.


The NAM maintenance image software also provides upgrade software for your BIOS. If the show version command indicates a BIOS version below 4.0-Rel 6.0.9, see the following procedure for performing a BIOS upgrade:


Step 1 Boot the NAM to the maintenance image. Enter the following command from the Supervisor CLI:

hw-module module <module-number> reset cf:1

Step 2 After the NAM has booted the new maintenance image, session into the NAM module with the following Supervisor CLI command:

session slot <module-number> processor 1

Step 3 Log in as user root with the default password cisco .

Step 4 Enable the guest account (disabled by default) for the maintenance image. Enter the following command at the NAM maintenance CLI:

enable-guest


NoteYou can only perform the BIOS upgrade procedure from the You can only perform the BIOS upgrade procedure from the guest account.


Step 5 Log out of the NAM CLI.

Step 6 Log in again as the user guest .

The default password for the guest account is cisco .


Warning While the new BIOS is being programmed, the procedure should not be interrupted in any way. Do not turn power off or shut down the NAM until the programming is complete.


A message such as BIOS programming complete displays when the procedure is finished, usually in less than two minutes.

Step 7 While logged into the guest account, enter the following command to begin the BIOS upgrade procedure:

upgrade-bios

Step 8 When prompted for the filename of the BIOS file to be programmed. Enter the following filename:

B01MQ009.ROM
 

NoteIn the above filename, use the In the above filename, use the digit 0, not the letter O, except for the .ROM extension which does use the letter O.


The following output shows an example of this procedure:

---------------------------------------------------------
guest@nam-test.cisco.com#upgrade-bios
Enter filename of BIOS file to be programmed: B01MQ009.ROM
Write BIOS File B01MQ009.ROM to Flash
 
WARNING: Removing or powering down this module during BIOS programming may resul t in the module unable to come online!
 
Erasing old BIOS...
Programming new BIOS...DONE
Verifying new BIOS...DONE
 
BIOS programming complete
guest@nam-test.cisco.com#
---------------------------------------------------------
 

Step 9 Log out of the NAM CLI (returning to the Supervisor CLI), and enter a command like the following to boot the NAM Application image:

hw-module module <module-number> reset hdd:1

Step 10 Enter the show version command to verify the BIOS was successfully installed.

show version

The output of the show version command should look something like the following:

BIOS Version: 4.0-Rel 6.0.9
 

This show version command output indicates that the most recent BIOS version (4.0-Rel 6.0.9) is installed.

You can now reboot the NAM Application image and resume normal NAM operation.

Upgrade Examples

The following examples illustrate the upgrade process for a 32-bit NAM and a NAM 2320 appliance:

Example 1

This example shows how to upgrade a 32-bit NAM, which includes NAM-1-250S and NAM-2-250S.

The steps provide a summary of the upgrade procedure to version 6.0(2) only:


Step 1 Set the 32-bit NAM to maintenance mode. Enter the following command:

hw-mod mod 8 reset cf:1 "

Step 2 Log in and use the CLI command to upgrade. Enter the following command:

root@localhost# upgrade http-url

Step 3 Enter y to confirm that you want to proceed with the upgrade.

Step 4 After step 2 completes, set the 32-bit NAM to AP mode. Enter the following command:

hw-mod mod 8 reset hdd:1

After the NAM is online, the upgrade process is complete.


 

In this example, the assumption is that the NAM module to be upgraded is located in slot 8.

Example:

router#hw-mod mod 8 reset cf:1
router#session slot 8 p 1
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 10.10.10.1 ... Open
Cisco Maintenance image
login: root
Password:
 
Maintenance image version: 2.1(5)
root@domain#upgrade http://machine/nam_img/6-0-2-fc2/nam-app-x86_32.6-0-2.bin.gz
Downloading the image. This may take several minutes...
http://machine/nam_img/6-0-2-fc2/nam-appx-x86_32.6-0-2.bin.gz (170796K)
/tmp/upgrade.gz [########################] 170796K | 187.86K/s
174895105 bytes transferred in 909.16 sec (187.86k/sec)
Upgrade file http://machine/nam_img/6-0-2-fc2/nam-app-x86_32.6-0-2.bin.gz is downloaded.
Upgrading will wipe out the contents on the storage media.
Do you want to proceed installing it [y|N]: y
Proceeding with upgrade. Please do not interrupt.
If the upgrade is interrupted or fails, boot into
Maintenance image again and restart upgrade.
NAM (WS-SVC-NAM-1-250S) upgrade: type 1, imageFile /tmp/cdisk.gz
Creating NAM application image file...
Creating NAM application image file...
Executing pre install actions...
Initializing the application image partition.
This process may take several minutes...
Applying the image, this process may take several minutes...
Performing post install, please wait...
Running post install script: /tmp/post-install
Starting swapfile creation, please wait...
swapfile creation is complete...
Application image upgrade complete. You can boot the image now.
router#hw-mod mod 8 reset hdd:1

 

Example 2

This example is for NAM 2320 Appliance.


NoteThe upgrade procedure for NAM 2304 is similar to the procedure outlined below. For other platforms like NAM-3, NAM-NX1, Appliance NAM-2204/2220, SM-SRE, we recommend that you connect to the associated console first, then enter helper utility using the The upgrade procedure for NAM 2304 is similar to the procedure outlined below. For other platforms like NAM-3, NAM-NX1, Appliance NAM-2204/2220, SM-SRE, we recommend that you connect to the associated console first, then enter helper utility using the reboot -helper command, and then do the upgrade.



Step 1 Connect to the CIMC CLI interface.

We recommend that you connect to the CIMC console and then do the upgrade so that it enables you to check the log.


Note For other 64-bit NAMs, this step may be different.


Step 2 Press Enter .

Step 3 Provide the username and password (By default is root / root )

Step 4 Reboot to helper image using the reboot -helper command.

Step 5 Enter Y to confirm the reboot.

Step 6 Enter 1 for upgrade (if want to do a reformat install, enter 2 )

Step 7 Provide the image URL

Step 8 Enter y to confirm that you are ready to proceed with the upgrade.

Step 9 Enter r to reset the NAM.

Step 10 Enter y to confirm.

Step 11 After the system restarts, the following message is displayed:

The database format has changed and needs to be deleted or converted. Converting the database can take up to a few hours. Deleting the database is quick, but you will lose monitoring data.

(10 seconds) Convert or Delete? [C/d]:

You may enter C to convert the CDB data. If you enter C , all existing CDB data will be kept and carried over to 6.0(2). This is the default.

You may enter d to delete the data. If you enter d, all existing CDB data will be wiped out.

If you do not provide any input, this prompt will time out after 10 seconds, and then the program will run the default C option.

After the upgrade is done, the login prompt appears.

Step 12 Log in with your username and password.


 

In this example, 10.10.10.1 is a NAM Appliance 2320, 10.1.1.2 is its CIMC.

root# ssh admin@10.1.1.2
admin@10.1.1.2's password:
ucs-c240-m3#
ucs-c240-m3# connect host
CISCO Serial Over LAN:
Close Network Connection to Exit
Cisco Prime Network Analysis Module
crdc-nam2320-44.cisco.com login:root
Password:
Last login: Thu Dec 12 15:05:10 2013 on pts/2
Cisco Prime NAM Appliance 2320 ("NAM2320-K9") Console, 5.1(3)
Copyright (c) 1999-2012 by Cisco Systems, Inc.
root@crdc-nam2320-44.cisco.com#reboot -helper
Reboot the NAM? (Y/N) [N]:Y
System reboot in process...
Shutting down NAM, part 2:
Shutting down NAM monitor daemons
Shutting down watchdog
Stopping httpd
Shutting down RMON daemon
Shutting down mgd dev poller
Shutting down dmand
Shutting down iscsi daemon
Disconnecting iSCSI targets:.
Stopping iSCSI initiator service:.
Shutting down configd
Shutting down hostname cache daemon
reboot to helper
Broadcast message from root (
root@crdc-nam23INIT: Sending processes the KILL signalStopping periodic command scheduler: cron.
Stopping internet superserver: inetd.
Stopping OpenBSD Secure Shell server: sshd.
...........
...........
Cisco Systems, Inc.
Network Analysis Module (NAM2320-K9) helper utility
Version 1.1(0.21)
 
-----
Main menu
1 - Download application image and write to HDD
2 - Download application image and reformat HDD
3 - Install application image from CD and reformat HDD
4 - Display software versions
5 - Reset application image CLI passwords to default
6 - Change file transfer method (currently ftp/http)
7 - Send Ping
8 - Configure Capture RAID settings
9 - Install application image from flash and reformat HDD
f - Check for and fix file system errors on local disk
s - Show upgrade log
n - Configure network
r - Exit and reset Services Engine
h - Exit and shutdown Services Engine
 
Selection [123456789fsnrh]: 1
Download NAM application image via ftp/http and write to HDD
URL of application image []: ftp://10.10.10.3/pub/nam/interim/6-0-2-fc2/nam-app-x86_64.6-0-2.bin.gz
Getting ftp://10.10.10.3/pub/nam/interim/6-0-2-fc2/nam-app-x86_64.6-0-2.bin.gz.
ftp://10.10.10.3/pub/nam/interim/6-0-2-fc2/nam-app-x86_64.6-0-2.bin.gz (278640K)
- [ ] 0K
- [ ] 181K | 2239.79K/s
- [## ] 25214K | 1260.03K/s
- [### ] 36611K | 1277.92K/s
- [########### ] 133590K | 1243.94K/s
- [###################### ] 266129K | 872.39K/s
- [####################### ] 277521K | 846.15K/s
- [########################] 278640K | 843.87K/s
285327928 bytes transferred in 330.20 sec (843.87k/sec)
upgrade.bin size: 289846584
File transfer successful.
Checking upgrade.bin
Do you want to proceed installing it? [y/N] y
Executing pre install actions...
Initializing the application image partition.
This process may take several minutes...
Applying the image, this process may take several minutes...
Performing post install, please wait...
Running post install script: /tmp/post-install
Application image upgrade complete. You can boot the image now.
Copying helper network setup to NAM image...
Done!
Selection [123456789fsnrh]: r
About to exit and reset NAM.
Are you sure? [y/N]y
Stopping internet superserver: inetd.Stopping OpenBSD Secure Shell server: sshd.
Stopping internet superserver: xinetd.
Stopping internet superserver: xinetd-ipv4.
: done.
Shutting down NAM (NAM2320-K9), part 1:
Stopping klogd . . .
Stopping syslogd . . .
Sending all processes the TERM signal... done.
Sending all processes the KILL signal... done.
Unmounting remote filesystems... done.
Deactivating swap...done.
Unmounting local filesystems...done.
Starting reboot command: reboot
Rebooting...
Restarting system.
……………………………… <<skip the logs printed on the screen>>………………………………….
ntki0:04:Port 1: NIM removed.
Loading cdp moduCisco Discovery Protocol (CDP), Version 6.0(2)
Copyright (c) 2002-2010 by cisco Systems, Inc.
le
NET: Registered protocol family 20
Checking /dev/sda2 FS (/nvram): ok
Mounting /nvram on /dev/sda2
kjournald starting. Commit interval 600 seconds
EXT3-fs (sda2): using internal journal
EXT3-fs (sda2): mounted filesystem with writeback data mode
Converting /storage1 to ext4
tune2fs 1.41.11 (14-Mar-2010)
Mounting /storage1 on /dev/sda3:
EXT4-fs (sda3): mounted filesystem with ordered data mode. Opts: commit=600
Mounting /storage on /dev/sdb1:
DEVICE=eth0
DEVICE=eth1
ntki0:04:Link UP port 0
grep: /nvram/config/preupgr/patch_history.txt: No such file or directory
no crontab for www
Setting hostname: crdc-nam2320-44.cisco.com
in.telnetd : ALL
Starting laptop mode.
WARNING: GPT (GUID Partition Table) detected on '/dev/sdb'! The util sfdisk doesn't support GPT. Use GNU Parted.
diff: /boot/grub/menu.cfg: No suNET: Registered protocol family 10
ch file or direcip6_tables: (C) 2000-2006 Netfilter Core Team
tory
Bringing up net interface
loading ipv6 module
NETWORKING_IPV6=yes
NETWORKING_IPV6=yes
IPV6ADDR=
IPV6_DEFAULTGW=
8021q: adding VLAN 0 to HW filter on device eth0
IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
Bringing up data interface
8021q: adding VLAN 0 to HW filter on device eth1
IPv6: ADDRCONF(NETDEV_UP): eth1: link is not ready
device eth1 entered promiscuous mode
Setting Up Disk Manager Environment
Enabling Direct I/O in SCSI Generic Driver
Loading udev daemon
igb: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: RX
IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Scanning sysfs
Checking CDB version
The database format has changed and needs to be deleted or converted.
Converting the database can take up to a few hours.
Deleting the database is quick, but you will lose monitoring data.
(10 seconds) Convert or Delete? [C/d]:
(9 seconds) Convert or Delete? [C/d]:
(8 seconds) Convert or Delete? [C/d]:
(7 seconds) Convert or Delete? [C/d]:
(6 seconds) Convert or Delete? [C/d]:
(5 seconds) Convert or Delete? [C/d]:
(4 seconds) Convert or Delete? [C/d]:
(3 seconds) Convert or Delete? [C/d]:
(2 seconds) Convert or Delete? [C/d]:
(1 second) Convert or Delete? [C/d]:
Prompt timeout, proceeding with conversion.
Converting CDB to latest schema, do not power down the NAM.
Press <ENTER> to see progress or <q/Q> to quit and delete.
Initializing random number generator...: done.
 
INIT: Entering runlevel: 3Starting syslogd . . .
Starting klogd . . .
Starting NFS common utilities: statdINFO: task sm-notify:3962 blocked for more than 60 seconds.
"echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
INFO: task sm-notify:3962 blocked for more than 60 seconds.
"echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
.
Starting internet superserver: inetd.
Starting internet superserver: xinetd.n
Starting internet superserver: xinetd-ipv4.n
Starting NAM Time Script
.
Starting NTP server: ntpd.
::
New date/time is set on Adapter 0
Exit Code: 0x00
Starting Name Service Cache Daemon: nscd.
Starting smartd: failed (17: ).
Starting deferred execution scheduler: atd.
Starting Anachronistic daemon: anacron.
Starting periodic command scheduler: cron.
nam3 NAM2320-K9
Starting NAM, part 2:
Initializing NAM swapfile
Starting iSCSI Daemon
Starting dmand
Starting NAM monitor daemons:
Starting mond
Starting md_poller
Starting devconfd
Starting watchdog
Starting httpd
Starting configd
Starting namelookupd
INFO: Starting the Packet Decode Service (PDS) on NAM_TARGET: UCS_SL_2RU
Cisco Prime Network Analysis Module
nam2320-44.cisco.com login:
 

Upgrading Using the Helper Utility

Use Option 2 (Download the application image and reformat the HDD) to download the current application image and write the image to the disk.


Caution Using this option reformats the hard disk before writing the application image and will destroy all data such as reports, packet captures, and configuration. Network connectivity configuration, however, will be retained.


NoteIf the Prime NAM application has already been installed and the network settings were configured, they will be automatically be detected by the helper. Otherwise, you must use If the Prime NAM application has already been installed and the network settings were configured, they will be automatically be detected by the helper. Otherwise, you must use Option n to configure the network before using this option.


This option downloads a version of the current application image from an FTP server location or from a location you can access using HTTP. You can also download the latest Prime NAM software version from Cisco.com.

This URL requires you to have a Cisco service agreement and access to the Internet to download the zipped software.

Prime NAM Platforms and Supported Upgrade Methods

Table 4 lists the supported platforms and the recommended upgrade methods.

 

Table 4 NAM Platform and Supported Upgrade Method

NAM Platform
Supported Upgrade Method

NAM-NX1

  • CLI
  • Helper Utility

Cisco Catalyst 6500 Series Prime NAM-3

  • CLI
  • Helper Utility

Cisco Catalyst 6500/7600 Series Network Analysis Module (NAM-2 250S)4

  • CLI in Maintenance image

Cisco Catalyst 6500/7600 Series Network Analysis Module (NAM-1 250S)1

  • CLI in Maintenance image

Cisco 2220 Appliance

  • CLI
  • Helper Utility

Cisco 2204 Appliance

  • CLI
  • Helper Utility

Cisco 2320 Appliance

  • CLI
  • Helper Utility

Cisco 2304 Appliance

  • CLI
  • Helper Utility

Nexus 1110/1010 VSB NAM5

  • CLI
  • Helper Utility

Cisco SM-SRE-700 / Cisco SM-SRE-710

  • CLI
  • Helper Utility

Cisco SM-SRE-900 / Cisco SM-SRE-910

  • CLI
  • Helper Utility

4.NAM-1-250S and NAM-2-250S support upgrades to version 6.0(2) only.

5.Nexus 1110/1010 VSB NAMs support only reformat upgrade from 5.1.x to 6.0(2).

Table 5 and Table 6 list the upgrade and reformat upgrade options for the different Prime NAM platforms.

For details about support for:


NotePrime NAM 6.0(2) is not supported on Cisco Catalyst 6500/7600 Series Network Analysis Module (NAM-1) and Cisco Catalyst 6500/7600 Series Network Analysis Module (NAM-2). Prime NAM 6.0(2) is not supported on Cisco Catalyst 6500/7600 Series Network Analysis Module (NAM-1) and Cisco Catalyst 6500/7600 Series Network Analysis Module (NAM-2).


 

Table 5 Upgrade Options

Category
NAM Platform
MP mode CLI upgrade
AP mode CLI upgrade
Helper mode menu
upgrade option

32 bit

NAM-1-250S/NAM-2-250S6

Y

NA

NA

64 bit

NAM-3

NA

Y

Y

NAM-2204/2220

NA

Y

Y

NAM-2304/2320 (5.1(3) -> 6.0(2))

NA

Y

Y

SM-SRE

NA

Y

Y

NAM-NX1 (6.0.1 -> 6.0(2))

NA

Y

Y

6.NAM-1-250S and NAM-2-250S support upgrades to version 6.0(2) only.

 

Table 6 Reformat Upgrade Options

Type
NAM Platform
MP Mode CLI with
— install
AP Mode CLI with
— install
Helper mode menu
reformat option

32 bit

NAM-1-250S/NAM-2-250S7

Y

NA

NA

64 bit

NAM-3

NA

NA

Y

Nexus 1110/1010 VSB NAM

NA

NA

Y

NAM-2204/2220

NA

NA

Y

NAM-2304/2320

NA

NA

Y

SM-SRE

NA

NA

Y

vNAM

NA

NA

NA (install with OVA or ISO)

NAM-NX1

NA

NA

Y

7.NAM-1-250S and NAM-2-250S support upgrades to version 6.0(2) only.

Reformat Upgrade Support

Table 7 lists the Prime NAM versions on which reformat upgrade option is supported.

 

 

Table 7 NAM Versions and Support for Reformat Upgrade

Version
Supported Models
Reformat Upgrade From CLI?
Reformat Upgrade from Helper/MP? 8

5.0(1)

All

No

Yes, option 2 in helper or — install in MP

5.0(1T)

NAM-3

No

Yes, option 2 in helper

5.1(1)

All

No

Yes, option 2 in helper or — install in MP

5.1(2)

All

No

Yes, option 2 in helper or — install in MP

5.1(3)

NAM-2320, NAM-2304

upgrade ftp://… reformat

Yes, option 2 in helper

6.0(1)

NAM-NX1

No

Yes, option 2 in helper

6.0(2)

All

upgrade ftp://… reformat

Yes, option 2 in helper or — install in MP

8.All 64-bit platforms have a helper. NAM-1 250S/NAM-2 250S have MP.

Upgrade Limitations

After you complete the upgrade, you should clear the web browser cache to get valid GUI data.

Review the known issues listed in the Release Notes for Cisco Prime NAM 6.0(2) , before you perform the upgrade.

Related Documentation

For additional information about other documentation see the Cisco Prime Network Analysis Module Documentation Overview on Cisco.com.

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at the following URL:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.