User Guide for Cisco Network Analysis Module Traffic Analyzer, 4.2
Creating and Viewing Reports
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Creating and Viewing Reports

Table Of Contents

Creating and Viewing Reports

Basic Reports

Creating a Basic Report

Creating an Applications Report

Creating an Application Groups Report

Creating a Hosts Report

Creating a Conversations Report

Creating a VLANs Report

Creating a DiffServ Report

Creating a Response Time Report

Creating a Switch Port Report

Creating a Switch Health Report

Creating a Router Interface Report

Creating a Router Health Report

Creating an MPLS Stats Report

Creating a Voice Over IP/RTP Stream Report

Viewing Basic Reports

Viewing Report Details

Viewing Report Options

Disable Reports and Errors

Viewing the System Event Log

Enabling Reports

Disabling Reports

Renaming a Report

Deleting a Report

Custom Reports

Creating a Custom Report

Creating a New Folder

Editing a Custom Report

Deleting a Custom Report

Viewing a Custom Report

Moving a Custom Report to a Different Folder

Scheduled Exports

Scheduling a Report Export

Editing a Report Export


Creating and Viewing Reports


The reports function allows you to store and retrieve up to 100 days of historical data about the network traffic monitored by the NAM. The Reports window (Figure 5-1) provides options for creating and viewing basic, custom, and scheduled exports. The submenu of the Reports window provides the following options:

Basic Reports, enables you to configure data collection for basic historical reports and view these reports in several different formats.

Custom Reports, enables you to create and view custom reports. You can also combine multiple basic reports into a single custom report.

Scheduled Exports, enables you to schedule a report to be generated automatically and exported by e-mail or FTP transfer.


Note NAM 4.2 supports IPv6 for all reporting functionality.


Figure 5-1 Reports Window

Basic Reports

The Basic Reports option enables you to view reports about a specific target like a network host, a protocol, or the TopN list of the most active hosts or the TopN list of the most active top protocols.

When a basic report is created, a background process periodically polls the datasource and stores the data in the database. You can configure the polling interval when you create the basic report. See the section Creating a Basic Report, for more information.

Figure 5-2 shows an example of the Basic Reports window.

Figure 5-2 Basic Reports Window

Table 5-1 lists and describes the fields of the Basic Reports window.

Table 5-1 Basic Reports Table 

Field
Description

Basic Report Type

Filters the list of reports by report type

Name

Name of the basic report

Type

Type of the report data

Data Source

The data source from which the report data were collected

Interval

The polling interval of the report data collection. The default is 15 minutes. A more frequent polling interval allows the report to have finer granularity but requires more data storage space.

Note Polling intervals are based on a 60-minute clock that begins at the top of the hour. If you use the default polling interval and start collecting data for a report at seven minutes past the hour, the first polling interval will end at 15 minutes past the hour and have a duration of eight minutes. Similarly, the current polling interval might also show as less than the polling interval.

Create Time

Time the report was created.

Last Status

Note See Table 5-16, Last Status Conditions, for a complete list status conditions and their definitions.

OK—Enabled and data is being collected.

Disabled—No data is being collected.

Pending—Report is enabled, but no data collected.

Inactive Data Source—Data source was deleted.

No Data—No data was collected for this period. This can be due to the report being disabled, the NAM not running, or the Report Data Collection task not running.

No Activity—The NAM does not detect any traffic activity for this target. This might be caused by an inactive target or a data source configuration problem. See Table 5-15 or Table 5-16 for more information about reports that show no activity.

However for certain monitoring metrics when the system is missing data on errors, special conditions, and similar measurements, the status No Activity is substituted by a more appropriate term such as No Drops Stats or No Concealment Stats.

This means there was no information on drops or concealment, but does not imply there was no normal activity during the reported period.

Not Monitored—The monitoring function for this type of traffic statistic is not enabled or is not available for the NAM and/or switch.

Note If no data was collected, a time stamp displays the last collection.


WS-SVC-NAM-1 and WS-SVC-NAM-2 devices have the following reports created by default:

Top Applications—Bytes

Top Conversations—Bytes

Top Hosts—Bytes In

Top Hosts—Bytes Out

Top Ports—Bytes

Top Ports—Packets

Top Ports—Packet Drops

Top Ports—Utilization

NME-NAM devices have the following reports created by default:

Top Applications—Bytes

Top Conversations—Bytes

Top Hosts—Bytes In

Top Hosts—Bytes Out

Top Interfaces—Bytes In

Top Interfaces—Bytes Out

Top Interfaces—Utilization In

Top Interfaces—Utilization Out

NAM appliances have the following reports created by default:

Top Applications—Bytes

Top Conversations—Bytes

Top Hosts—Bytes In

Top Hosts—Bytes Out

Top Ports—Bytes

Top Ports—Packets

Top Ports—Packet Drops

Top Ports—Utilization


Note If you turn off collections on a data source on which a report is running, the reports function will automatically turn the collections back on.


The following sections describe how to manage your basic reports:

Creating a Basic Report

Viewing Basic Reports

Renaming a Report

Enabling Reports

Disabling Reports

Deleting a Report

Basic reports can be customized and combined to create custom reports. See Custom Reports, for more information about customized reports.

Creating a Basic Report

Before you can create reports, you should make sure the applicable network traffic is being sent to the NAM and that monitoring functions are enabled for the type of statistic and data sources. For more information on enabling monitoring functions, see the "Monitoring" section on page 3-52.

To create a basic report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3. Using a NAM-1 or NAM-2 device, you can create the following reports:

Applications—See Creating an Applications Report

Application Groups—See Creating an Application Groups Report

Hosts—See Creating a Hosts Report

Conversations—See Creating a Conversations Report

VLANs—See Creating a VLANs Report

Differentiated Services—See Creating a DiffServ Report

Response Time—See Creating a Response Time Report

Switch Port—See Creating a Switch Port Report

Switch Health—Creating a Switch Health Report

MPLS—See Creating an MPLS Stats Report

Voice Over IP/RTP Stream Statistics—Creating a Voice Over IP/RTP Stream Report

Using NME-NAM devices, you can create the following reports:

Applications—See Creating an Applications Report

Application Groups—See Creating an Application Groups Report

Hosts—See Creating a Hosts Report

Conversations—See Creating a Conversations Report

Differentiated Services—See Creating a DiffServ Report

Response Time—See Creating a Response Time Report

Router Interface—See Creating a Router Interface Report

Router Health—Creating a Router Health Report

Voice Over IP/RTP Stream Statistics—Creating a Voice Over IP/RTP Stream Report

Step 3 Choose the report type, then click Next.

Step 4 Enter the parameters required for your selected report type.

Step 5 Click Finish.


Figure 5-3 Creating a Basic Historical Report

Creating an Applications Report

To create an Application Protocols report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose Applications, then click Next.

The Create Applications Report window displays as shown in Figure 5-4.

Figure 5-4 Create Application Report Window

Table 5-2 describes the Applications report parameters.

Table 5-2 Applications Report Parameters  

Field
Description
Usage Notes

Application

Application check box

Check Application (the default) to choose a specific application (Encapsulation and Protocol).

Encapsulation

Protocol encapsulation type

Choose an encapsulation from the list of IP, IPIP4, GRE.IP, IPv6, or Others.

Protocol

Name of the application protocol.

Choose a protocol from the list.

TopN Applications

Reports on most active application protocols based on bytes/second or packets/second

Check TopN Applications to create a report about the most active applications.

TopN Application TCP/UDP Ports

Reports on most active TCP and UDP ports based on bytes/second or packets/second

Check TopN Application TCP/UDP Ports to create a report about the most active TCP and UDP ports.

Report Settings

Report Name

Name of the report.

The report name is generated automatically. To change the name of the report, select Customized, then enter the name.

Data Type

The type of data.

Choose a type from the list.

Polling Interval

The interval in which the report data will be polled

Choose an interval from the list.

Data Source

The network traffic source from which report data will be collected

Choose a source from the list.


Step 4 Enter the parameters required for an Applications report.

Step 5 Click Finish.


Creating an Application Groups Report

To create an Application Groups report:


Step 1 Choose Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window as shown in Figure 5-3 displays.

Step 3 Choose Application Group type, then click Next.

The Create Application Group Report Parameters dialog box displays. Table 5-3 describes the Application Group report parameters.

Table 5-3 Application Group Report Parameters

Field
Description
Usage Notes

Application Group

Name of the application group.

 

Report Name

Name of the report.

The report name is generated automatically. To change the name of the report, select Customized, then enter the name.

Data Type

The type of data.

Choose a type from the list.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.

Data Source

The network traffic source from which report data will be collected.

Choose a source from the list.


Step 4 Enter the required parameters required for an Application Group report.

Step 5 Click Finish.


Creating a Hosts Report

To create a Hosts report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose the Hosts report type, then click Next.

The Create Hosts Report window displays as shown in Figure 5-5.

Figure 5-5 Create Hosts Report Window

Table 5-4 describes the Hosts report parameters.

Table 5-4 Hosts Report Parameters Dialog Box

Field
Description
Usage Notes

Host Name or IP Address

The name of the host from which data is polled

Enter the host name or IP address of the host.

Host Application

Check to report on a specific application of the host

When checked, choose protocol and encapsulation type.

Encapsulation

Protocol encapsulation type

Choose an encapsulation from the list.

Protocol

Name of the application protocol

Choose a protocol from the list (optional).

TopN Hosts

Reports on most active host address based on bytes/second (in or out) or packets/second (in or out)

Check TopN Hosts to create a report about the most active hosts

Report Settings

Report Name

Name of the report

The name of the report is generated generated. To change the name, click Customized, then enter the new name.

Data Type

The type of data

Choose a type from the list

Polling Interval

The interval in which the report data will be polled

Choose an interval from the list

Data Source

The network traffic source from which report data will be collected

Choose a source from the list


Step 4 Enter the parameters required for a Hosts report.

Step 5 Click Finish.


Creating a Conversations Report

To create a Conversations report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose Conversations, then click Next.

The Create Host Conversation Report window displays as shown in Figure 5-6.

Figure 5-6 Create Host Conversation Report Window

Table 5-5 describes the Conversations report parameters.

Table 5-5 Conversations Report Parameters 

Field
Description
Usage Notes

Conversation

Conversation check box

Check Conversation (the default) to enter specific host names or IP addresses.

Host 1 and Host 2

The identification of the conversation hosts to be reported.

Host 1—Enter the host name or IP address of host 1.

Host 2—Enter the host name or IP address of host 2.

Encapsulation

Protocol encapsulation type.

Choose an encapsulation from the list.

Protocol

Name of the application protocol.

Choose a protocol from the list.

TopN Conversations

TopN Conversations check box

Check TopN Conversations to create a report about the most active host conversations based on bytes/second or packets/second.

Top Conversations (App-Layer)

Top Conversations (Application Layer) check box

Check Top Conversations (App-Layer) to create a report about the most active host conversations based on bytes/second or packets/second occurring in the application layer.

Report Settings

Report Name

Name of the report.

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

The type of data.

Choose a type from the list.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.

Data Source

The network traffic source from which report data will be collected.

Choose a source from the list.


Step 4 Enter the parameters required for the Conversations report.

Step 5 Click Finish.


Creating a VLANs Report


Note This section is not applicable to NME-NAM devices.


To create a VLAN report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose the VLAN report type, then click Next.

The Create VLAN Report Parameters dialog box displays. Table 5-6 describes the VLAN report parameters.


Note VLAN reports are not available for NetFlow data sources.


Table 5-6 VLAN Report Parameters  

Field
Description
Usage Notes

VLAN Number

Name or number of the VLAN to be reported.

Enter the VLAN name or number.

Top N VLANs

Reports the top N VLANs.

Click to select the reporting of the top N VLANs.

Report Name

Name of the report.

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

The type of data.

Choose a type from the list.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.

Data Source

The network traffic source from which report data will be collected.

Choose a source from the list.

Note Supervisor engine module- based data sources require Supervisor II engine module or later.


Step 4 Enter the parameters required for a VLAN report.

Step 5 Click Finish.


Creating a DiffServ Report

To create a Differentiated Services (DiffServ) report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose the DiffServ, then click Next.

The Create DiffServ Report Parameters dialog box displays. Table 5-7 describes the DiffServ parameters.

Table 5-7 Differentiated Services Report Parameters

Field
Description
Usage Notes

DiffServ Information

The identification of the differentiated services (DiffServ) statistics to be reported.

DiffServ Profile—Choose the name of the DiffServ profile.

Aggregation Group—Choose the aggregation group.

Encapsulation—If the Protocol check box is checked, select an encapsulation from the list.

Protocol—If the Protocol check box is checked, select a protocol from the list.

Host Name—If the Host check box is checked, enter the hostname or IP address of the host (optional).

Report Name

Name of the report.

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

The type of data.

Choose a type from the list.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.

Data Source

The network traffic source from which report data will be collected.

Choose a source from the list.

Note NetFlow is not an available data source.


Step 4 Enter the parameters required for a DiffServ report.

Step 5 Click Finish.


Creating a Response Time Report

To create an Application Response Time report:


Step 1 Choose Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose Response Time, then click Next.

The Create Response Time Report Parameters dialog box displays. Table 5-8 describes the Response Time report parameters.

Table 5-8 Response Time Report Parameters  

Field
Description
Usage Notes

Application Info

Target Report

The identification of the application response time (ART) statistics to be reported.

Encapsulation—Choose an encapsulation from the list.

Protocol—Choose a protocol from the list.

Server—Enter the name or IP address of the server.

Client—Enter the name or IP address of the client (optional).

Top N Servers

Creates a response time statistics report based on the top network servers.

Use the radio button to select a report for Top Server or Top N Client/Server networks.

Top N Client/Servers

Creates a response time statistics report based on the top client/server networks.

Report Settings

Report Name

Name of the report.

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

The type of data.

Choose a data type from the list of the following options: Avg App Delay, Avg Nwk Delay, Avg Clt Nwk Delay, Avg Svr Nwk Delay, Avg Transaction, Max App Delay, Max Nwk Delay, Max Clt Nwk Delay, Max Svr NwkDelay, Max Transaction, Min App Delay, Min Nwk Delay, Min Clt Nwk Delay, Min Svr Nwk Delay, Min Transaction, # Transactions, # Connections, # Retries, # Timeout/Late, Client Bytes, Client Packets, Server Bytes, Server Packets, Total Sessions, Closes Conns, Refused Sessions, Unresponsive Conns, Session Duration, Data XmtTime, Retransmission Delay

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list: 1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, or 8 hours.

Note The minimum polling interval for TopN report type cannot be set to 1 minute.

Data Source

The network traffic source from which report data will be collected.

Choose a source from the list.

Note NetFlow is not an available data source.


Step 4 Enter the parameters required for an Application Response Time report.

Step 5 Click Finish.


Creating a Switch Port Report


Note This section also applies to the Cisco 2200 Series NAM appliances. Menu options for the NAM appliances would use Managed Device Port Report.



Note This section is not applicable to NME-NAM devices.


To create a Switch Port Statistics report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose Switch Port Statistics or for the NAM appliance choose Managed Device Port Statistics, then click Next.

The Create Switch Port Statistics Report Parameters dialog box displays. Table 5-9 describes the Switch Port Statistics parameters.

Table 5-9 Switch Port Statistics Report Parameters Dialog Box 

Field
Description
Usage Notes

Switch Module/Port

List of switch modules and the corresponding ports available on the module.

Choose a switch module and port to generate reports from.

Top N Ports

Reports the top N switch ports.

Click to select reporting of the top N ports.

This requires mini-RMON to be enabled on the Supervisor engine module.

Report Name

Name of the report.

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

Type of data to be reported:

Bytes/sec

Packets/sec

Utilization %

Broadcast Bytes/sec

Multicast Bytes/sec

Drop Events/sec

Choose the data type from the list.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.


Step 4 Enter the parameters required for the Switch Port Statistics report.

Step 5 Click Finish.


Creating a Switch Health Report


Note This section also applies to the Cisco 2200 Series NAM appliances. Menu options for the NAM appliances would use Managed Device Health Report.



Note This section is not applicable to NME-NAM devices.


A Switch Health report is a historical report about the switch health statistics. To create a Switch Health report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose Switch Health or for the NAM appliance choose Managed Device Health, then click Next.

The Create Switch Statistics Report Parameters dialog box displays. Table 5-10 describes the Switch Health report parameters.

Table 5-10 Switch Statistics Report Parameters Dialog Box 

Field
Description
Usage Notes

Component

Component upon which to report

Choose from Switch DRAM Memory, Switch Backplane, Switching CPU, or Routing CPU.

Report Name

Name of the report

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

Type of data to be reported

Utilization percentage of the selected component.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.


Step 4 Enter the parameters required for a Switch Statistics report.

Step 5 Click Finish.


Creating a Router Interface Report


Note This section is only applicable to NME-NAM devices.


A router interface report contains a history of a router's interface statistics. To create an Router Interface report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose Router Interfaces, then click Next.

The Create Interface Stats Report Parameters dialog box displays. Table 5-11 describes the Router Interfaces report parameters.

.

Table 5-11 Router Interfaces Report Parameters 

Field
Description
Usage Notes

Interface

List of interfaces

Choose an interface to generate reports from.

Top N Interfaces

Reports the top N interfaces

Click to select reporting of the top N interfaces.

Report Name

Name of the report

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

Type of data to be reported

Choose the data type from the list: Bytes/sec, Packets/sec, Non-unicasts Packets/sec, Discarded Packets/sec, Error Packets/sec, Utilization

Polling Interval

Interval in which the report data will be polled

Choose an interval from the list.


Step 4 Enter the parameters required to create a Router Interfaces report.

Step 5 Click Finish.


Creating a Router Health Report


Note This section applies only to NME-NAM devices.


A Router Health report is a historical report about the router health statistics. To create a Router Health report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-7.

Step 3 Choose Router Health, then click Next.

The Setup Router Health Report Parameters dialog box displays. Table 5-12 describes the Router Health Report parameters.

Figure 5-7 Set Up Router Health Report Parameters

Table 5-12 Router Statistics Report Parameters Dialog Box 

Field
Description
Usage Notes

Component

Component upon which to report

Choose from Routing CPU, Processor Memory, or I/O Memory.

Report Settings

Report Name

Name of the report

The report name is automatically generated. To change the report name, click Customized and enter the name.

Data Type

Utilization %

Utilization percentage of the selected component.

Polling Interval

The interval in which the report data will be polled.

Choose an interval from the list.


Step 4 Enter the parameters required for a Switch Statistics report.

Step 5 Click Finish.


Creating an MPLS Stats Report


Note This section is not applicable to NME-NAM devices.


An MPLS report contains a collection of MPLS data. You can set up a report about a specific MPLS tag. To create an MPLS report:


Step 1 Click Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 Choose MPLS Stats, then click Next.

The Create MPLS Report Parameters dialog box displays. Table 5-13 describes the MPLS Report Parameters dialog box.

Table 5-13 MPLS Stats Report Parameters  

Field
Description
Usage Notes

MPLS Type

Specific MPLS type

Selects one of VRF, VC, Label, or All Labels; this selects the MPLS data source type.

Name

Name of the MPLS data source

Selects the MPLS data source (if defined) for one of the selected MPLS types.

Top N MPLS

System-wide Top N report

Selects the system-wide Top N report for one of the selected MPLS types.

Report Settings

Report Name

Name of the report.

Choose one of the following: Bytes/sec (default), Packets/sec, Non-unicast Bytes/sec, or Non-unicast Packets/sec

Data Type

Type of data

Choose one of the following: 5 minutes (default), 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, or 8 hours

Customized

   

Polling Interval

The network traffic source from which the report data will be collected.

Choose one of the following: 1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, or 8 hours.


Step 4 Enter the parameters required for an MPLS report.

Step 5 Click Finish.


Creating a Voice Over IP/RTP Stream Report

You can configure the NAM to create a report for a specific VOIP phone or to gather report data for the following:

Worst phones

Worst calls

Call Volume

Top RTP Streams

To create a VOIP/RTP Streams report:


Step 1 Choose Reports > Basic Reports.

The Basic Historical Reports window displays.

Step 2 Click Create.

The Create Basic Historical Report window displays as shown in Figure 5-3.

Step 3 From the pull-down menu, choose VOIP/RTP Stats.

The Setup Report Parameters window displays as shown in Figure 5-8, Setup VOIP Report Parameters.

Step 4 Click a radio button to choose the type of report to create.

Table 5-14, VOIP Report Types, describes the different types of reports you can create.

Table 5-14 VOIP Report Types

Report Type
Description

Target VOIP Phone

Enter the IP address of a specific phone to generate a report based on the Metrics and polling interval.

Worst Phones

Creates a report of the worst quality phones based on the Metrics and polling interval.

Worst Calls

Creates a report of the worst quality calls based on the Metrics and polling interval.

Call Volume

Creates a report of total call volume.

Top RTP Streams

Creates a report of Top N RTP Streams based on chosen metrics.


Figure 5-8 Setup VOIP Report Parameters

Step 5 Under Report Settings, enter a name for the report.

Step 6 Use the pull-down menu to choose the Metrics upon which to base the report.

MOS

Mean opinion score is a number from 1 to 5 where the higher number indicates better quality.

Jitter

Delay and delay variation of a call stream

Adjusted Packet Loss

Adjusted percentage of packets lost

Actual Packet Loss

Actual percentage of packets lost

SSC

Seconds of severe concealment

SOC

Seconds of concealment


Step 7 Use the pull-down menu to choose the Polling Interval upon which to base the report.

The Polling Interval determines how often the metrics for the chosen report type are collected. The Polling Interval can be from one minute to eight hours; the default Polling Interval is 15 minutes.

Step 8 Click Finish.

After clicking Finish, the report is added to the list of Basic Reports.

Step 9 Click to choose the report, then click Enable to begin gathering data for the report.


Viewing Basic Reports

Report data is stored in the NAM database for 100 days. Report data older than 100 days is overwritten sequentially by new report data.

To view a basic report, click Reports > Basic Reports.

The Basic Reports Window displays and lists all basic reports that have been set up for data collection as shown in Figure 5-2.

Viewing Report Details

To view the details of a report, click the report name in the Basic Reports window, or select report and click View.

Figure 5-9 shows an example of an Application report window.

Figure 5-9 Viewing Report Details

1

Displays the selected reports.

8

Report type.

2

Report graph.

9

Choose the target reports to be displayed.

3

Navigated between time periods.

10

Report file structure.

4

Downloads the report to a file.

11

Selected report.

5

Generates PDF file of the report.

12

Style of the graph; not all styles are available for all reports. See Viewing Report Options.

6

Prints the report.

13

Granularity of the report.

7

Launches the online help.

14

Length of the report time period.


You can select multiple target reports and display them all in the same graph. If you select multiple reports with different units, they will be displayed as subreports in the report graph area.


Note You can select only one Top N report.


Viewing Report Options

You can view generated reports as tables or graphs. Tables provide exact values, while graphs show bars, area, or line charts with differing orders of magnitude. It is often difficult to determine the actual value of shorter bar graphs when the bar values differ by several orders of magnitude. Smaller bars might not be visible, and zero values are not visible using the bar or area style. Zero values are only apparent in tables and in line charts.

The NAM enables you to view reports in different ways using the menus provided for Period, Granularity, Show, and Style shown in Figure 5-10.

Figure 5-10 Report Options

Period

The Period menu enables you to choose the length of time between reports. The time period might be hourly, daily, every eight hours, every day, every three days, every week, or every month, depending on the requirements for the report.

Granularity

Report granularity cannot exceed the polling frequency of the report. For example, a report with a 15-minute polling interval cannot be displayed with a 5-minute granularity. If you select a report granularity lower than the polling frequency, the report data will be aggregated accordingly.

Show

The show menu, when available, enables you to choose among the Top 10, Top 5, Top 3, Top 1 objects of this report to view.

Style

The style menu enables you to choose from among Bar Chart, LIne Chart, Area Chart, Tabular, or Stack Area (stacked) presentation style. Stack Area style limits your report to showing the Top 10 or less. Other options such as Top 20 or Top 50 produce reports that cannot be read. Not all reports support the Stack style.

Disable Reports and Errors

A red exclamation displays in the report selector for disabled reports and reports with error conditions. For more information on reports with error conditions, see Table 5-15, Report Error Conditions. Also see Table 5-16, Last Status Conditions, for a complete list status conditions and what they mean.

Table 5-15 Report Error Conditions 

Error Condition
Description

Not Started

The report has not been created and data collection has not been started for this time period.

Data Pending

Data for the current period is being collected.

No Data

No data was collected for this period. This can be due to:

Report is disabled.

NAM is not running.

Report Data Collection task is not running.

Blank data

No traffic to display during selected period.

No Activity

The NAM does not detect any traffic activity for this target. This can be caused by an inactive target or a data source configuration problem. The NAM does not detect any traffic activity for this target. This might be caused by an inactive target or a data source configuration problem.

However for certain monitoring metrics when the system is missing data on errors, special conditions, and similar measurements, the status No Activity is substituted by a more appropriate term such as No Drops Stats or No Concealment Stats.

This means there was no information on drops or concealment, but does not imply there was no normal activity during the reported period.

Not Monitored

The monitoring function for this type of traffic statistic is not enabled or is not available for the NAM and/or switch.

Data Expired

Indicates that the data is more than 100 days old and no longer be available; NAM stores historical data for up to 100 days.


Viewing the System Event Log

System events that affect report data collection and are displayed as red triangles in the Reports Window. Events that are logged include system restarts, SPAN changes and the enabling, disabling, creating, editing, and deleting of reports.

To view the System Events Log, click system events. The System Config Log is displayed with the system configuration event, the time of the event and the user. The events that are displayed correspond to the report period. For example, if you are viewing a weekly report, the System Config Log will display events that occurred during the week.


TipMove the mouse cursor over the report name in the report selector to see more information about the report.

Use the tabular report style to view numeric data and information about the errors or exception conditions related to the report data collection.


Enabling Reports

Enable a report to activate the background process that polls the data for the report. You can enable reports directly from the Basic Reports window. To enable a report, choose a report from those listed, then click Enable. When a report is enabled, it continues to run until it is disabled.


Note Reports in the Basic Reports table are enabled by default. In other words.


After you enable a report, you can check the status of the report in the right-most column on the
Reports > Basic Reports window. Table 5-16 provides status definitions of the conditions you might see under the Last Status column.

Table 5-16 Last Status Conditions 

Condition
Description

OK

Report is enabled and collecting data

Disabled

Report is not enabled and no data is being collected

Pending

Data for the current period is being collected but is not yet displayed.

Inactive Data Source

Report is enabled, but the data source for which this report is configured is in either the inactive or disabled state.

No Data

No data was collected for this period. This can be due to:

Report is disabled

NAM is not running

Report Data Collection task is not running

Not Monitored

The monitoring function for this type of traffic statistic is not enabled or is not available for the NAM and/or switch.

Data Expired

Indicates that the data is more than 100 days old and no longer be available; NAM stores historical data for up to 100 days.

Counter Reset

Indicates that the data collection was reset by the monitoring daemon.

Data Error

Indicates an internal error with NAM reporting

No Activity

No Activity—The NAM does not detect any traffic activity for this target. This might be caused by an inactive target or a data source configuration problem.

However for certain monitoring metrics when the system is missing data on errors, special conditions, and similar measurements, the status No Activity is substituted by a more appropriate term such as No Drops Stats or No Concealment Stats.

This means there was no information on drops or concealment, but does not imply there was no normal activity during the reported period.

Note If no data was collected, a time stamp displays the last collection.

No Retries Stats

Indicates that traffic is normal and there are no retry statistics to be reported for ART retries and retries bytes.

No Timeouts

Indicates that traffic is normal and there are no ART timeout statistics to be reported.

No Outage Stats

Indicates that traffic is normal and there are no outage statistics to be reported ART refused sessions, unresponsive connections, and VOIP MOS-based and jitter-based metrics reports.

No Utilization Stats

Indicates that traffic is normal and there are no retry statistics to be reported for ART retries.

No Drops Stats

Indicates that traffic is normal and there are no drop statistics to be reported. No packets were dropped for any of the chassis ports.

No Packet Loss Stats

Indicates that traffic is normal and there are no actual packet loss or adjusted packet loss statistics to be reported for VOIP.

No Concealment Stats

Indicates that traffic is normal and there are no concealment statistics to be reported for VOIP seconds of concealment (SOC) and severe seconds of concealment (SSC).


Disabling Reports

Disable a report to suspend the background process that polls the data for the report. You can still view the data collected previously, but no new data are added to the database. You can disable reports directly from the Basic Reports window. To disable a report, select the report from those listed, then click Disable.

Renaming a Report


Step 1 Choose a report from the Basic Reports window and click Rename.

A text window appears.

Step 2 Enter the new name of the report and do one of the following:

To accept the changes, click OK.

To delete the changes and return to the Basic Reports table, click Cancel.


Deleting a Report

To delete a report, select the report from the Basic Reports window and click Delete.

Custom Reports

After you create reports in the Basic Reports table, you can combine and customize them. The following sections describe how to manage your custom reports:

Creating a Custom Report.

Editing a Custom Report.

Deleting a Custom Report.

Viewing a Custom Report.

Creating a Custom Report

To create a custom report:


Step 1 Choose Reports > Custom Reports.

The Custom Reports table displays.

Step 2 Click Create.

The Create Custom Report Dialog Box (Table 5-17) displays.

Table 5-17 Create Custom Report Dialog Box 

Field
Usage Note

Report Name

Enter the name of the custom report

Folder

Choose the folder you want the report to be in.

Period

Choose the length of the report time period.

Granularity

Choose the date granularity of the report.

Style

Choose the style of the graph.

Report Data

Choose the basic reports to include in the custom report. You can select multiple target data report types, but you can only include one TopN report type in a custom report.

To view all of your selected reports, click the Selection tab.


Step 3 Do one of the following:

To accept the changes, click Submit.

To clear the changes, click Reset.


Creating a New Folder

You can create a new folder directly from the Custom Reports table to store additional custom reports.


Step 1 Click New Folder.

A text box appears.

Step 2 Enter the name of the folder, then click OK.

The new folder appears in the Custom Reports table.


Editing a Custom Report

To edit a custom report:


Step 1 Choose Reports > Custom Reports.

The Custom Reports table displays.

Step 2 Choose the custom report to edit, then click Edit.

The Edit Custom Reports dialog box displays.

Step 3 Make the necessary changes, then do one of the following:

To accept the changes, click Submit.

To leave the configuration unchanged, click Reset.


Deleting a Custom Report

To delete a custom report, select it in the Custom Report window, then click Delete.

Viewing a Custom Report

To view a custom report:


Step 1 Choose Reports > Custom Reports.

The Custom Reports window displays.

Step 2 Choose the custom report to view, then click View.

The Viewing Report Details (Figure 5-9) displays.


Moving a Custom Report to a Different Folder

To move a custom report to a different folder:


Step 1 Click Reports > Custom Reports.

The Custom Reports window displays.

Step 2 Choose the custom report to edit, then click Edit.

The Edit Custom Reports dialog box displays.

Step 3 Choose a new folder from the Folder drop-down list and click Submit.


Scheduled Exports

The Scheduled Exports option enables you to schedule a report to be generated automatically and to be exported at a specific time. The format of the report can be PDF, HTML, CSV, or XML. The NAM transmits the HTML reports by e-mail. The other formats can be transmitted by e-mail or FTP.

Scheduling a Report Export

To schedule a report export:


Step 1 To schedule a report export, you must first create a basic or customized report.

See either section Basic Reports, or section Custom Reports for information about creating a report.

Step 2 Click Reports > Scheduled Exports.

The Scheduled Exports window displays. Figure 5-11 shows an example of the Scheduled Export window.

Figure 5-11 Create Scheduled Exports

Table 5-18, Scheduled Exports Window Options, describes the Scheduled Exports options available.

Table 5-18 Scheduled Exports Window Options

Field
Description
Usage Notes

Report Type

Type of report

Choose an option from among Daily, Weekly, or Monthly

Schedule Report On

Day and time to export report

Choose an option from the list and enter the time (hour and minute) to export the report:

Daily—Report is exported every day

Weekly—Choose a day of the week to export the report

Monthly—Choose a day of the month to export the report; choose a specific date or choose the first or last day of the month.

Report File Type

File format of exported report

You can export report in one of four formats: PDF, HTML, CSV, or XML.

Delivery Option

Method of report delivery

Choose e-mail and provide one or more valid e-mail addresses separated by a space.

Note You might schedule different reports to go to different individuals.

Choose FTP Location and choose a location from those in the drop-down list. See section FTP Configuration, page 2-18, for information about configuring the FTP delivery option.

Granularity

Frequency of report

Choose an option from among 15 minutes, 30 minutes, 1 hour, 4 hours, 8 hours, 12 hours, or 1 day.

Granularity specifies the frequency of the data points to be showed in the report. For example a daily report can have 24 hourly data points or 96 15-minute data points. The later will have more granularity.

Style

Output style of report

Choose from among Bar Chart, Stack Bar, Line Chart, Area Chart, or Tabular.

Report

Folders with configured reports

Each folder contains reports that have been configured and can be exported.


Step 3 Choose the Report Type from the options in the list.

Step 4 Choose the day on which to export the report.

This option depends on the Report Type you select. If you select Daily Report, the default (and only option) is Every Day. For a Weekly Report, select the day of the week on which to run the report. For a Monthly Report, select the date on which to run the report.

Step 5 Enter the hour and minute for the time you want to export the report.

Step 6 Choose the Report File Type.

Step 7 Click to choose a Delivery Option for the report export, then enter the e-mail address or choose the FTP Location.

Step 8 Choose the Granularity and Report style.

Step 9 After specifying Scheduled Export parameters, click Apply to commit the scheduled export, or click Reset to abandon the scheduled export.


Editing a Report Export

After you schedule a report to be exported, you can modify its configuration. To edit a report export:


Step 1 Choose Reports > Scheduled Exports.

The Schedule Export window displays.

Step 2 Choose a report from those listed by checking its check box, then click Edit.

The selected Scheduled Export - edit window displays and lists the current configuration for that report.

Step 3 Make any changes to the report export and click Apply, or click Reset to cancel your changes.

See Table 5-18, Scheduled Exports Window Options, for information about the configuration options.