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Step 1 Log into the Cisco Service Portal and navigate to My Services to access the TES Jobs catalog.
The TES Jobs catalog contains the Launch , Rerun , Cancel , Hold and Resume TES Services. You must have permission to order the TES services and view the details of the services.
Step 2 From the Services pane, select a service. The TES Jobs services are available based on your role associated with each service.
Note To search for available services, enter a key value in the Search for services containing field, and then click Search.
Step 1 In the Services pane, click Launch to create a service request to launch a job in TES.
The Customer Information section is pre-populated.
Step 2 From the Job Name list, select the job you want to launch.
The following values are populated from the StTES_SERVICES table.
Step 3 In the Date & Time , enter the date a time you want the job launched.
You can view a list of ongoing requests in a portlet that are submitted today. The portlet contains the Requisition Id, Name, Submitted Date, RC Status and TES Status. The RC Status is the current requisition status in Cisco Service Portal and TES Status is the current job status in TES. There is no TES Status available for Cancel, Hold and Resume jobs.
Additionally, you can view a list of closed requests in a Portlet that are submitted today containing the Requisition Id, Name, Submitted Date, RC Status and TES Status. The RC Status is the current requisition status in Cisco Service Portal and TES Status is the completed status about the job.
From Cisco Service Portal, you can view the status of the exposed jobs for today and future schedules. The viewable jobs is limited by your security access.
TES jobs are monitored via a portal page. You can filter by TES Job ID, TES Job Description, and Status from this portal page.
The TES Status Monitor Portlet reflects the state of current and future day jobs in the TES schedule.
Step 1 In the Services pane, click Rerun to create a service request to rerun a job in TES.
The Customer Information section is pre-populated.
Step 2 In the Job Run Id field, enter the Job Run Id of the job you want to rerun.
The following values are populated from the StTES_SERVICES table.
Step 1 In the Services pane, click Cancel to create a service request to cancel a job in TES.
The Customer Information section is pre-populated.
Step 2 In the Job Run Id field, enter the Job Run Id of the job you want to cancel.
The following values are populated from the StTES_SERVICES table.
Step 1 In the Services pane, click Hold to create a service request to hold a job in TES.
The Customer Information section is pre-populated.
Step 2 In the Job Run Id field, enter the Job Run Id of the job you want to hold.
The following values are populated from the StTES_SERVICES table.
Step 1 In the Services pane, click Resume to create a service request to resume a job in TES.
The Customer Information section is pre-populated.
Step 2 In the Job Run Id field, enter the Job Run Id of the job you want to rerun.
The following values are populated from the StTES_SERVICES table.
You can submit either a single request or multiple requests.