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Readme for QoS Policy Manager 4.1.2 on Windows

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Readme for QoS Policy Manager 4.1.2 on Windows

Table Of Contents

Readme for QoS Policy Manager 4.1.2 on Windows

Description

Related Documentation

New Features

New Portlets

Dashboard: QPM-NCM Status Portlet

Dashboard: QPM Job Status Portlet

Dashboard: QPM Policy Details Portlet

Dashboard: QPM Threshold Details Portlet

Dashboard: QPM Statistics Portlet

Enterprise Service Wizard

Using the Enterprise Service Wizard

Assigning Devices to PINs

Selecting a Service Type

Selecting Roles and Interfaces in a Campus

Selecting Roles and Interfaces in a Branch

Deploying QoS Policy

Updating Enterprise Video Services

Deleting Enterprise Video Services

Device Support

Hardware and Software Requirements

Downloading and Installing QPM 4.1.2

Downloading from Cisco.com

Installing QPM 4.1.2

Known Problems

Resolved Problems


Readme for QoS Policy Manager 4.1.2 on Windows


This Readme is for Cisco Works QoS Policy Manager (QPM) 4.1.2 running on a Windows platform. This Readme has the following sections:

Description

Related Documentation

New Features

Enterprise Service Wizard

Device Support

Hardware and Software Requirements

Downloading and Installing QPM 4.1.2

Known Problems

Resolved Problems

Description

QPM 4.1.2 is a maintenance release that enhances the functionality of QPM 4.1 and QPM 4.1.1, by providing:

Support for new features

Enhancements to existing features

Additional device support

QPM 4.1.2 is a patch release, and you can install it on top of QPM 4.1 or QPM 4.1.1.

Related Documentation

QPM 4.1.2 is a maintenance release after QPM 4.1.1. The most updated documentation for QPM 4.1.2 and QPM 4.1 can be found on Cisco.com:

Supported Devices and Software Releases for QPM 4.1.2

http://www.cisco.com/en/US/products/sw/cscowork/ps2064/
products_device_support_tables_list.html

Installation Guide for QPM 4.1 on Windows

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/4.1/installation/guide/windows/QPM41WIN.html

Getting Started Guide for QPM 4.1

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/4.1/getting_started/guide/qpm41gsg.html

Quick Start Guide for QPM 4.1.

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/4.1/quick_start/guide/qpm41qsg.html

Readme for CS 3.2 with QPM 4.1.

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/4.1/readme/CS32RMe.html

User Guide for QPM 4.1

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/4.1/user/guide/qpm41ug.html

New Features

QPM 4.1.2 has the following new features:

New Portlets

Enterprise Service Wizard

New Portlets

The Dashboard is the QPM home page and provides a snapshot view of the commonly used QoS management operations.

The Dashboard also includes portlets that are integrated with the Cisco Proactive Automation of Change Execution (PACE) portal. The Cisco PACE portal integrates various applications such as
CiscoWorks Network Compliance Manager (NCM), CiscoWorks LAN Management Solution (LMS), Cisco Application Control Engine (ACE), and QPM.

QPM 4.1.2 Dashboard allows you to access the following QPM related PACE components:

Dashboard: QPM-NCM Status Portlet

Dashboard: QPM Job Status Portlet

Dashboard: QPM Policy Details Portlet

Dashboard: QPM Threshold Details Portlet

Dashboard: QPM Statistics Portlet

When you launch the Dashboard for the first time, the QPM-related PACE portlets are not visible. To add these portlets to the Dashboard:


Step 1 Click the Add Portlet icon displayed at the top right corner of the Dashboard.

Step 2 Click QoS Policy Manager.

Step 3 Click the Add button next to the portlets that you want to add to the Dashboard.

Step 4 Select a Layout from the drop-down list.

Step 5 Click Close.


Dashboard: QPM-NCM Status Portlet

The QPM-NCM Status portlet lists the last four NCM related events. These events are the result of any configuration changes or image upgrades on the devices that are managed by the QPM and the NCM servers. This portlet also displays the total number of NCM events that occurred in the last 24 hours.

This portlet is integrated with the PACE portal.

Table 1 Dashboard - QPM-NCM Status Portlet

Field
Description

Registered Servers (QPM)

Displays the IP Address of the QPM server.

Registered Servers (NCM)

Displays the IP Address of the NCM server that is registered with the QPM.

Registration Status

Displays the connection status between the QPM and the NCM servers.

Connected Devices

Displays the number of devices that are managed by the QPM and the NCM servers.

The number in this field is a link that takes you to the Device Summary page in the QPM user interface.

Time

Displays the time at which the event occurred.

Device/Message

Displays the name of the device that underwent a configuration change or an image upgrade.

or

Displays the configuration status of the devices that are managed by the QPM and the NCM servers.

Type

Displays the type of the event.

View All Events

Click this link to go to the Network Compliance Manager Historical Event Properties page.

View All Audits

Click this link to go to the Audit Trail General Logs page.


Dashboard: QPM Job Status Portlet

The QPM Job Status portlet lists the last four QPM job events. QPM jobs include various work flow activities such as deployment of devices, import of devices from DCR, and so on. This portlet also displays the total number of QPM job events that occurred in the last 24 hours.

This portlet is integrated with the PACE portal.

Table 2 Dashboard - QPM Job Status Portlet

Field
Description

Time

Displays the time at which the QPM job event occurred.

Message

Displays the status of the QPM job.

Action

Displays the QPM action that corresponds to the job event.

The items in this field are links that take you to the corresponding pages in the QPM user interface.

View All

Click this link to go to the Audit Trial Policy Groups Actions page where you can view the actions performed on the current policy group.


Dashboard: QPM Policy Details Portlet

The QPM Policy Details portlet lists the last four policy change events. Policy change events include activities such as adding new policies to existing policy groups, modifying existing policies, and deleting policies. This portlet also displays the policy change events that occurred in the last 24 hours.

This portlet is integrated with the PACE portal.

Table 3 Dashboard - QPM Policy Details Portlet

Field
Description

Time

Displays the time at which the policy change event occurred.

Message

Displays a message that describes the changes made to the policy.

The messages in this field are links that take you to the Policy View page in the QPM user interface.

User

Displays the User ID of the user who modified the policy.

View All

Click this link to go the Audit Trail Policies page. In this page, you can view the changes made to the policies in the current policy group.


Dashboard: QPM Threshold Details Portlet

The QPM Threshold Details portlet lists the last four events that occurred as a result of threshold violations. This portlet also displays the total number of threshold violations that occurred in the last 24 hours.

This portlet is integrated with the PACE portal.

Table 4 Dashboard - Threshold Event Details Portlet

Field
Description

No of Threshold Sets

Displays the number of Threshold Sets available in QPM. Click this link to go the Threshold Sets page in the QPM user interface.

Time

Displays the time at which the threshold violations occurred.

Device

Displays the IP address of the devices on which the threshold limits are violated.

Interface

Displays the interfaces on which the threshold limits are violated.

Value

Displays the actual value of the metric for the device interface that caused the threshold crossing or falling alarm event to be generated.

Threshold

Displays the threshold level that was set for the device interface and the metric (high or low watermark value) during threshold configuration.

View All

Click this link to go to the Historical Event Browser Properties page to view the events that occurred as a result of threshold violations.


Dashboard: QPM Statistics Portlet

The QPM Statistics portlet lists the following details:

Total number of managed devices

Number of devices with errors

Number of devices with deployed policies

Number of completed and failed deployment jobs

Threshold violations

NCM configuration changes

This portlet is integrated with the PACE portal.

Table 5 Dashboard - QPM Statistics Portlet

Field
Description

Devices Managed

Displays the total number of devices managed by the QPM.

Devices with errors

Displays the number of devices with errors.

Devices with Deployed Policies

Displays the number of devices on which policies are deployed.

Completed Deployment Jobs

Displays the number of completed policy deployment jobs.

Failed Deployment jobs

Displays the number of failed policy deployment jobs.

Historical Jobs with error

Displays the number of historical monitoring tasks with any error status.

Threshold Violations

Displays the number of threshold violations.

Config Changes affecting NCM

Displays the QPM related configuration changes received from the NCM server.


The values that are displayed under the QPM Status Details column are links that take you to the corresponding pages in the QPM user interface.

The change status arrows indicate whether there is an increase, decrease, or no change in each of these statistics in the last seven days. To change the number of days for which the statistics are displayed, choose the required number from the drop-down list.

Enterprise Service Wizard

QPM 4.1.2 simplifies the process of deploying QoS policies for Enterprise video applications on your network. QPM provides Enterprise video templates that enable you to automatically create QoS policies for a pre-defined set of Enterprise video services.

Using these templates, you can create QoS policies at the following end-points or places in the network (PINs):

Campus

Branch

QPM creates QoS policies based on the roles in the network places and the interfaces that are attached to these roles. QPM currently supports the following roles:

Campus-Access-Edge

Campus-Interswitch-Links

Campus-WAN-Edge

Branch-WAN-Edge

Branch-Access-Edge

Branch-Interswitch-Links


Note QPM currently supports Enterprise video templates for Cisco TelePresence applications only.


The following tables list the devices that are supported at each role in the network and the ingress and egress queue structures (if any) for each device:

Devices Supported at the Campus-Access-Edge Role

Devices Supported at the Campus-Interswitch-Links Role

Devices Supported at the Campus-WAN-Edge Role

Devices Supported at the Branch-WAN-Edge Role

Devices Supported at the Branch-Access-Edge Role

Devices Supported at the Branch-Interswitch-Links Role

Table 6 Devices Supported at the Campus-Access-Edge Role

Devices
Ingress
Egress

Catalyst 3500

1P1Q3T

1P3Q3T

Catalyst 4500

1P3Q1T

Catalyst 6500

1Q2T

1P2Q2T

1P3Q8T


Table 7 Devices Supported at the Campus-Interswitch-Links Role 

Devices
Ingress
Egress

Catalyst 6500

1P2Q2T

1P3Q8T


Table 8 Devices Supported at the Campus-WAN-Edge Role 

Devices
Ingress
Egress

2800 ISR

3800 ISR

7200 ISR


Table 9 Devices Supported at the Branch-WAN-Edge Role 

Devices
Ingress
Egress

2800 ISR

3800 ISR

7200 ISR


Table 10 Devices Supported at the Branch-Access-Edge Role 

Devices
Ingress
Egress

Catalyst 3500

1P1Q3T

1P3Q3T

Catalyst 4500

1P3Q1T

Catalyst 6500

1Q2T

1P2Q2T

1P3Q8T


Table 11 Devices Supported at the Branch-Interswitch-Links Role

Devices
Ingress
Egress

Catalyst 6500

1P2Q2T

1P3Q8T


Using the Enterprise Service Wizard

The Enterprise Service wizard helps you to configure and deploy TelePresence-based QoS policies for the Enterprise video applications. In addition to creating new services, the wizard also helps you to update and delete existing Enterprise video services.

The wizard guides you to configure and deploy TelePresence based QoS policies at different PINs. The wizard displays only those interfaces on which the QoS policies can be configured.

Step-by-step procedure for configuring QoS using the Enterprise Service wizard is described in the following sections:

Assigning Devices to PINs

Selecting a Service Type

Selecting Roles and Interfaces in a Campus

Selecting Roles and Interfaces in a Branch

Deploying QoS Policy

Updating Enterprise Video Services

Deleting Enterprise Video Services

Before you Begin

To run the wizard, the following pre-requisites must be met:

All relevant devices in your network must be added or imported to the device inventory of QPM.

The network interfaces attached to the devices must be assigned to the relevant PINs. These interfaces will appear in the Enterprise Service wizard only if the devices (to which the interfaces are attached) are assigned to the relevant PINs (see Assigning Devices to PINs).

Assigning Devices to PINs

PIN assignment enables QPM to display only those device interfaces that are associated with a particular network place and role, while creating Enterprise video services.

To open this page, choose Administration > PIN Assignment.

To assign devices to PINs:


Step 1 In the Device Selector, check the checkbox next to the device that you want to select.

Step 2 Click Save.


In the PIN Assignment page, the Object Selector displays the devices and the icons that represent the PINs to which the devices are assigned. Currently, the pre-shipped metadata defines only two PINs:

Branch—Represented by "B"

Campus—Represented by "C"


Note The devices that appear without a PIN character next to their display names are not associated with any PIN.


To unassign the devices that you have already assigned to a PIN.


Step 1 In the Device Selector, uncheck the checkbox next to the device that you want to unassign.

Step 2 Click Save.


Selecting a Service Type

The first page of the Enterprise Service wizard is the Introduction page. It includes a Welcome note and an overview of the tasks that you can perform using the wizard.

In the Introduction page, you can specify the name and the type of the Enterprise video service that you want to create in the current Enterprise Service wizard session.

To select the type of the Enterprise video service:


Step 1 Do any of the following:

Choose Provisioning > Policy Management > Policy View > Enterprise Policy.

Choose Provisioning > Enterprise Policy.

Click Enterprise Policy in the Provisioning portlet.

The Services Table page appears.

Step 2 Click Create Service.

The Enterprise Service wizard - Introduction page appears.

Step 3 Enter a service name in the Service Name field.

Step 4 From the Select Service Type drop-down list, choose a service type.

You can select only TelePresence based services in the Enterprise Service wizard because QPM currently supports only TelePresence based QoS policies for Enterprise video service.

Step 5 Click Next to move to the next step in the wizard.


Selecting Roles and Interfaces in a Campus

In this step of the wizard, you choose the Campus interfaces for which you want to create the QoS policy. You can choose the interfaces that belong to any of the following three roles:

Campus Access Edge

Campus WAN Edge

Campus Interswitch Links

The wizard will configure only the network interfaces that you have chosen. The interfaces that do not support Enterprise video traffic, are not displayed.


Note If you open the Enterprise Service wizard before assigning devices to the relevant PINs, no interfaces will be displayed in the Role Selection tables. In this case, you must first assign the devices to the relevant PINs.


To choose the interfaces in the Campus Access Edge role:


Step 1 Open the Campus Access Edge area, by clicking the arrow next to its heading.

Step 2 In the Role Selection table, check the check box of the Campus interface for which you want to create the QoS policy.

Step 3 Click Next to move to the next step in the wizard.


To choose the interfaces in the Campus WAN Edge role:


Step 1 Open the Campus WAN Edge area, by clicking the arrow next to its heading.

Step 2 In the Role Selection table, check the check box of the Campus interface for which you want to create the QoS policy.

Step 3 Click Next to move to the next step in the wizard.


To choose the interfaces in the Campus Interswitch Links role:


Step 1 Open the Campus InterSwitch Links area by clicking the arrow next to its heading.

Step 2 In the Role Selection table, check the check box of the Campus interface for which you want to create the QoS policy.

Step 3 Click Next to move to the next step in the wizard.


Selecting Roles and Interfaces in a Branch

In this step of the wizard, you choose the Branch interfaces for which you want to create the QoS policy. You can choose the interfaces that belong to any of the following three roles:

Branch Interswitch Links

Branch WAN Edge

Branch Access Edge

The wizard will configure only the network interfaces that you have chosen. The interfaces that do not support Enterprise video traffic, are not displayed.

If you open the Enterprise Service wizard before assigning devices to the relevant PINs, no interface will be displayed in the Role Selection tables. In this case, you must first assign the devices to the relevant PINs.

To choose the interfaces in the Branch Interswitch Links role:


Step 1 Open the Branch Interswitch Links area, by clicking the arrow next to its heading.

Step 2 In the Role Selection table, check the check box of the Branch interface for which you want to create the QoS policy.

Step 3 Click Next to move to the next step in the wizard.


To choose the interfaces in the Branch WAN Edge role:


Step 1 Open the Branch WAN Edge area, by clicking the arrow next to its heading.

Step 2 In the Role Selection table, check the check box of the Branch interface for which you want to create the QoS policy.

Step 3 Click Next to move to the next step in the wizard.


To choose interfaces in the Branch Access Edge role:


Step 1 Open the Branch Access Edge area, by clicking the arrow next to its heading.

Step 2 In the Role Selection table, check the check box of the Branch interface for which you want to create the QoS policy.

Step 3 Click Next.

The Summary page appears.


Deploying QoS Policy

The End page of the Enterprise Service wizard informs you that all the QoS configuration settings have been completed and that the wizard has added and saved the policies in the current deployment group.

In this step of the wizard, you can directly deploy the policies to the relevant devices. You can also create historical monitoring jobs to monitor the interfaces participating in the current service instance.


Note The Enterprise Service wizard will not allow you to choose any of the options available in the End page, if you have not chosen any Branch or Campus interface. Click Back to select interfaces.


To create a historical monitoring task for the selected interface:


Step 1 Check the Do you want to Monitor the Selected Interfaces check box.

Step 2 Select the Polling Interval (in minutes) for the historical monitoring job.

Step 3 Select the Start Time and End Time buttons of the historical monitoring job.

Step 4 Select the frequency of the historical monitoring job.


To deploy the QoS policy:


Step 1 Click the Yes radio button to deploy the QoS policies on the selected interfaces.

Step 2 Click Finish to close the wizard.

The Services Table Page appears.


Updating Enterprise Video Services

You can also update the existing Enterprise Video services by using the Enterprise Service. This allows you to:

Add more interfaces to the PINs, in addition to the existing interfaces.

Redeploy the QoS policies to the relevant devices.

To update an instance of an existing service:


Step 1 In the Services Table page, check the check box of the Enterprise service instance that you want to update.

Step 2 Click Update Service.

The Enterprise Service wizard - Introduction page appears.

Step 3 Click Next.

The Enterprise Service wizard - Select Campus Interfaces page appears.

To add an interface to the Campus Access Edge, Campus Interswitch Links, or Campus WAN Edge:

a. Check the check box of the corresponding campus interface.

You cannot remove the interfaces that are already part of the existing services. You can only add interfaces to the existing services.

b. Click Next.

The Enterprise Service wizard - Select Branch Interfaces page appears.

To add an interface to the Branch Interswitch Links, Bridge WAN Edge, or Branch Access Edge:

a. Check the check box of the corresponding branch interface.

You cannot remove the interfaces that are already part of the existing services. You can only add interfaces to the existing services.

b. Click Next.

The Enterprise Service wizard - Summary page appears.

The Summary page displays the Enterprise video policies that were created for the selected roles, and the information about the assigned network elements.

c. Click Next.

The Enterprise Service wizard - End page appears.

d. Click the Yes or No radio button, depending on whether you want to redeploy your QoS policies.

To monitor the selected Campus and Branch interfaces:

a. Check the Do you want to Monitor the Selected Interfaces check box and specify the following:

Polling Interval (in minutes)

Start Time and End Time of the historical monitoring job

Frequency of the historical monitoring job

b. Check the Start Monitoring Job check box to enable the monitoring of interfaces after successful policy deployment.

If you need to make any changes, click Back to return to the previous steps.

Step 4 Click Finish to close the wizard.

The updated service instance appears as a new entry in the Services Table page.


Deleting Enterprise Video Services

You can delete the existing Enterprise Video services by using the Enterprise Service.


Note When you delete an Enterprise service, only the service instance gets deleted. The policies and the configurations generated for that service are not deleted. You should manually delete these policies and configurations.


To delete the existing services:


Step 1 In the Services Table page, check the check box of the Enterprise service that you want to delete.

Step 2 Click Delete Service.


Device Support

QPM 4.1.2 not only supports the devices supported in QPM 4.1 and QPM 4.1.1, but also the following devices:

Table 12 shows the device OIDs and names of the additional devices supported by QPM 4.1.2.

Table 12 Additional Devices Supported by QPM 4.1.2

Cisco System Device
Device OID
Device Name
Supported OS

Cisco 880 Series

1.3.6.1.4.1.9.1.840

Cisco 881 SRST

12.4T

Cat3000

1.3.6.1.4.1.9.1.949

Cisco Catalyst Blade Switch 3130

12.1E, 12.2S

Cisco Catalyst 4500 Supervisor Engine 6-E

1.3.6.1.4.1.9.1.874

Cisco Catalyst 4503-E with Sup6-E

12.1E, 12.2S

1.3.6.1.4.1.9.1.876

Cisco Catalyst 4507R-E with Sup6-E

12.1E, 12.2S

Cat6000_PFC3(IOS)

1.3.6.1.4.1.9.1.832

Cisco Catalyst 6509-V-E

12.2S

Cat6000 in VSS mode

1.3.6.1.4.1.9.1.896

-

12.2S


For details regarding the QoS feature support for these devices, see the detailed Supported Devices Table for QPM 4.1.2 at http://www.cisco.com/en/US/products/sw/cscowork/ps2064/
products_device_support_tables_list.html

Table 13 shows additional line cards supported in QPM 4.1.2 for Cat6K.

Table 13 Additional Line Cards Supported by QPM 4.1.2 for Cat6K

Card Name
Supported QoS Output Scheduling

WS-SUP720-3BXL

1P2Q2T


Table 14 shows the line cards supported in QPM 4.1.2 for Cat6K in VSS mode.

Table 14 Line Cards Supported by QPM 4.1.2 for Cat6K in VSS mode

Card Name
Supported QoS Output Scheduling

VS-S72010G

1P3Q4T

WS-X6708-10GE

1P7Q4T

WS-X6748-GE-TX1

1P3Q8T

WS-X6748-SFP1

1P3Q8T


1.QPM also supports WS-X6748-GE-TX and WS-X6748-SFP for Cat6k in non-VSS mode.

Hardware and Software Requirements

QPM 4.1.2 requires that you have installed QPM 4.1 or QPM 4.1.1. All of these applications run on Common Services (CS) 3.2 server.

The hardware and software requirements for QPM 4.1.2 are the same as for QPM 4.1 and QPM 4.1.1.

For detailed list of requirements and instructions to install CS 3.2 and QPM 4.1 on Windows, see http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_qos_policy_manager/4.1/installation/guide/windows/QPM41WIN.html

Downloading and Installing QPM 4.1.2

You can download the QPM 4.1.2 installer file, qpm4_1_2_win.zip, from Cisco.com, and install it on a machine that has QPM 4.1 or QPM 4.1.1 already installed.


Note You should have a valid Cisco.com username and password to download the installer file.


The following topics describe the download and installation process of QPM 4.1.2:

Downloading from Cisco.com

Installing QPM 4.1.2

Downloading from Cisco.com

To download the QPM 4.1.2 installer file from Cisco.com:


Step 1 Go to http://www.cisco.com/public/sw-center/index.shtml.

Step 2 You should enter your Cisco.com credentials to access this page.

Step 3 Locate the file qpm4_1_2_win.zip from the list of files to be downloaded.

Step 4 Right-click the file, select Save Target As or Save Link As, and specify the location to download the file to your machine.


Installing QPM 4.1.2

To install QPM 4.1.2 on the machine that has QPM 4.1 or QPM 4.1.1 already installed:


Step 1 Go to the folder where you have downloaded the installer file, qpm4_1_2_win.zip.

Step 2 Unzip the file qpm4_1_2_win.zip.

This extracts a folder called qpm4_1_2_win.

Step 3 Go to qpm4_1_2_win, which contains the executable file.

Step 4 Launch the installer. Either:

Double click the executable file, qpm4_1_2_win.exe.

Or

Select Start > Run, and enter path\qpm4_1_2_win.exe

where path is the location of the file in your hard drive.

The Installer window appears.

Step 5 Click Install to continue.

The Welcome window appears.

Step 6 Click Next to continue.

The Software License Agreement window appears.

Step 7 Click either:

Accept to accept the license agreement and proceed with the installation

Or

Do not Accept to deny and stop the installation.

The System Requirements window appears.

Step 8 Check whether your system meets the requirements and click Next to continue.

The Summary window appears with the summary of settings for the installation.

Step 9 Click Next to continue.

The Daemons Restart Options window appears.

Step 10 Click either:

Yes to restart the CiscoWorks daemon after this installation

Or

No to deny restart of CiscoWorks daemon after this installation (to allow installation of any other CiscoWorks applications).

The Setup Complete window appears.

Step 11 Click Finish to complete the installation.

You must restart the CiscoWorks daemon before you begin to work with QPM. The QPM services start automatically whenever you start your computer.


Note The monitoring tasks will be resumed after you install QPM 4.1.2 and restart the CiscoWorks daemon.



Known Problems

Table 15 describes the known problems in QPM 4.1.2.

Table 15 Known Problems in QPM 4.1.2

BugID
Summary
Explanation

CSCta88787

A QPM error page is displayed when you update an Enterprise video service that has an underscore in its name.

This occurs when you update an Enterprise video service that has an underscore in its name.

Workaround:

Do not use underscores in the name assigned to the Enterprise video service.

CSCta39745

IE Browser—Script error is displayed at the bottom of the window, when you filter the IP aliases displayed on the Application Alias page.

This occurs when you filter the IP aliases displayed on the Application Alias page, based on name, protocol or port number.

Workaround:

Use the Firefox browser. The script error does not appear in this browser.

CSCsz08045

Enterprise Policy wizard has the following UI problems:

The All option in the Rows per page filter does not work.

The Filter and Sort option gets applied for all tables in the Select Branch Interface and Select Campus Interface pages.

Table alignment is not proper from the second table onwards. This occurs if there is more than one table in the Select Branch Interface and Select Campus Interface pages.

This occurs when you have more than one table in the Select Branch Interface and Select Campus Interface pages.

Workaround:

None.

CSCsz52818

IE 6.x or IE 7.x Browser—Rows per page filter is missing in the service role selection tables.

This occurs when you:

1. Launch QPM 4.1.2 using IE 6.x or IE 7.x browser.

2. Assign PIN for Branch or Campus interfaces.

3. Choose Provisioning > Policy Management >
Policy View > Enterprise Policy
.

Or

Choose Enterprise Policy from the Provisioning portlet.

The Services Table page appears.

4. Click Create Service.

The Enterprise Service wizard - Introduction page appears.

5. Click Next.

The Enterprise Service wizard - Select Campus Interfaces page appears.

Only the first table in the Select Campus Interfaces page contains the Rows per page filter.

6. Click Next.

The Enterprise Service wizard - Select Branch Interfaces page appears.

Only the first table in the Select Branch Interfaces page contains the Rows per page filter.

Workaround:

There is no workaround in IE 6.x or IE 7.x browser.

You can select the Firefox 2.x browser. Rows per page filters are properly displayed for all role selection tables in
Firefox 2.x browser.

CSCsw81927

QPM does not consistently display the CLI changes made after the job is deployed. Because of this, monitorable policies are not displayed in the Report Card.

This occurs when you:

1. Create an IN or OUT traffic rule.

2. Deploy the traffic rule to a device.

3. Edit the corresponding QoS policy by creating another traffic rule or action, so that there are changes in the CLI.

4. Choose Provision > Policy Deployment > Completed Jobs.

5. Click the Device icon of a Job to open the Job Details report.

6. Click the View CLI Commands button.

A message,
No commands to be deleted, No commands to be written is displayed.

Also, monitorable policies are not displayed in the Report Card.

Workaround:

The monitorable policies are displayed in the Report Card when you rediscover the device.

To rediscover the device:

1. Choose Devices > Device Management > Device Summary.

The Device Summary page appears.

2. Check the checkbox of the device that you want to rediscover.

3. Click Rediscover.

CSCta05484

CLASS-BASED-QOS MIB does not return traffic statistics in packets/second for Catalyst 6000 series devices in VSS mode.

This occurs when you:

1. Choose Monitoring > QoS Monitoring > Real Time.

2. Select a device interface of Catalyst 6000 series device in VSS mode.

3. Click the Show Real Time Chart button.

No Graphs are displayed for the device interface, when the unit for data flow rate is packets/second.

Workaround:

Select the unit for data flow rate as bits/second in the Real Time Charts window. Graphs will be displayed for the device interface.

CSCta68469

Dynamic ports and protocols are not unregistered in QPM 4.1.x.

This occurs when you:

1. Install Common Services 3.0.5 and QPM 4.0, and move to the HTTPS mode.

2. Upgrade to the QPM 4.1 release and install the QPM 4.1.1 patch.

3. Launch the Common Services application.

Two QPM links are displayed in the Common Services home page.

Work around:

None.

CSCta08532

Cannot launch the QPM Dashboard, if a hyphen is included in the install folder name of the Common Services application.

This occurs when you:

1. Install Common Service 3.2 from an install folder that has a hyphen in its name.

2. Install QPM 4.1.

3. Launch QPM from the Common Services home page.

HTTP Status 404 error is displayed.

Workaround:

You can directly launch the QPM application using the URL:

http://Server IP Address:1741/qpm/qpm.jsp


Resolved Problems

Table 16 describes some of the problems resolved since the last release of QPM.

Table 16 Resolved Problems in QPM 4.1.2 

BugID
Summary
Additional Information

CSCse61347

Could not create or modify the policy group templates.

This problem has been resolved.

CSCsw18111

ContradictingCapabilitiesException error was displayed, when a Frame Relay Traffic Shaping (FRTS) policy was applied to the Cisco 1720 modular access router.

This problem has been resolved.

CSCsw79267

Priority Percent option was displayed for Cisco 2600 series device with Cisco IOS Release 12.2.

This problem has been resolved.

CSCsw81908

Could not work with more than 10 rows at a time in the Pagination tables.

This problem has been resolved.

CSCsy92835

QPM did not support the trust-dscp command for CBQoS.

This problem has been resolved.

CSCsy04370

The horizontal scroll bar of object selector was not visible.

This problem has been resolved.

CSCsy57885

HTTP 500 Error appeared when you clicked the Define Constraint button, after filtering or sorting.

This problem has been resolved.

CSCsy66677

Historical Job Creation page did not have a scroll bar.

This problem has been resolved.

CSCsz77225

An error message appeared when you clicked the View Report, after creating a historical monitoring job.

This problem has been resolved.