Cisco BBSM 5.3 Operations Guide
3 - Monitoring Performance (System Summary)
Downloads: This chapterpdf (PDF - 176.0 KB) | Feedback

Monitoring Performance (System Summary)

Table Of Contents

Monitoring Performance (System Summary)

Monitoring Performance (System Summary)

The System Summary is a single web page that enables you to monitor the BBSM system status and all BBSM services. Because it enables you to access the BBSM database, you must use a valid MSDE username and password.

The data that is displayed varies depending the system configuration. In a hotspot configuration, the System Summary functions in a similar, but not identical, way. For example, in the heading data on the first page, which shows the report date and time stamp, the hotspot summary displays a single Location Name and Location Description instead of BBSM Hotspot System Information.

Note Refer to the Cisco BBSM 5.3 Configuration Guide for the procedure to enter or change the MSDE username and password.

Follow this procedure to use the System Summary.

Step 1 From the Dashboard, click System Summary. The System Summary web page appears. (See Figure 3-1.)

Figure 3-1 System Summary

Step 2 Enter an MSDE username and password and then click Submit. To use the MSDE sa account, enter sa for the username and then enter the sa password for your server. This password was entered either from the Set Passwords application if you bought a BBSM appliance or during the BBSM software installation if you bought the software CD. Refer to the section on entering passwords in the Cisco BBSM 5.3 Configuration Guide.

If your username and password are correct, the System Summary web page shows the system data. (Figure 3-2 shows the beginning of the web page.) If your information is incorrect, the log-in page shown in Figure 3-1 appears again with an error message.

Note If you click Reset, the values are reset to the original values.

Figure 3-2 System Summary Showing Section Headings and Services Data

Step 3 View the system data by clicking the section headings or scrolling down the page:

Services—Lists the service names with current status and startup type. Each BBSM system service displays a status of Running or Stopped and a startup type of Auto, Manual, or Disabled. All of the services in the table should display a status of Running. (See Table 3-1 for the BBSM service and its display name.)

Table 3-1 System Summary Displayed Services 

BBSM Service
Display Name






athdmn (not shown in a hotspot configuration)






IIS Admin Service


FTP Publishing Service


World Wide Web Publishing Service


DHCP Server


DNS Server


Routing and Remote Access


Microsoft Firewall


Microsoft ISA Server Control


Microsoft Scheduled Cache Content Download


Microsoft Web Proxy

Hardware—Displays the system processors and Ethernet adapters

Operating System—Displays operating system data in the following sections:

Windows OS

Installed Windows Hotfixes

DNS Forwarding

BBSM System Information—Provides the system and site data in these sections:


Patch History

IP Address Ranges


Server Settings—Displays the configuration data that BBSM stores

Network Devices—Displays network device data in these sections (a non-hotspot BBSM configuration also displays the site number):

External Gateway Router

Configured Routers

Configured Network Devices

Port Configuration

Windows Event Logs—Displays the system logs in the following sections:

System Event Log

Application Event Log

DNS Server Event Log

Helpful Sites—Provides links that may be useful to the user