Table Of Contents
Release Notes for Cisco IPICS Release 4.5(2)
October 10, 2012
These release notes describe the new features and caveats for the Cisco IP Interoperability and Collaboration System (Cisco IPICS) release 4.5(2).
For information about caveats that apply to Cisco IPICS release 4.5(2), see the "Caveats" section.
To access the documentation suite for Cisco IPICS, go to the following URL:
You can access Cisco IPICS software upgrades on Cisco Connection Online (CCO) by going to the following URL and, under "Make a selection to continue," clicking Products > Cisco IP Interoperability and Collaboration System, then clicking the link for your Cisco IPICS release:
These release notes contain the following topics:
The Cisco IPICS solution streamlines radio dispatch operations and improves response to incidents, emergencies, and facility events. Cisco IPICS dissolves communication barriers between land mobile radio systems and devices including mobile phones, landline phones, IP phones, and PC users, helping enable communications among users of all devices, wherever they are located. When time is critical, Cisco IPICS delivers information into the hands of the right people, at the right time and in the right format. By providing flexible, scalable communication interoperability, Cisco IPICS enhances the value of existing and new radio, telephony, and IP communications networks.
The Cisco IPICS server and the IDC require specific versions of hardware and software. Cisco IPICS Compatibility Matrix, lists the hardware and software versions that are compatible with this release of Cisco IPICS. Make sure that you check that document for the most current versions of compatible hardware components and software versions for use with Cisco IPICS, and make sure to upgrade your RMS components and SIP and LMR gateways to the latest supported releases before you install this release of Cisco IPICS.
Also make sure to use only the Cisco-supported operating system for use with Cisco IPICS. No other operating system versions are supported
Cisco IPICS Compatibility Matrix is available at the following URL:
For more information about Cisco IPICS, refer to the following documentation.
•Cisco IPICS Server Administration Guide, Release 4.5(1)—Provides information about configuring, operating, and managing the Cisco IPICS server, including how to use the Management Console user interface.
•Cisco IPICS Installation and Upgrade Guide, Release 4.5(1 and 4.5(2))— Describes how to install, configure, and upgrade Cisco IPICS
•Cisco IPICS Dispatch Console User Guide, Release 4.5(1)—Provides information about understanding, installing, operating, and performing other IDC activities
•Cisco IPICS Mobile Client for Apple iPhone Reference Guide—Provides detailed information about the Cisco Video Surveillance Stream Manager application for the Apple iPhone
•Cisco IPICS Compatibility Matrix—This document contains information about hardware and software that is supported for use with Cisco IPICS
To access the documentation suite for Cisco IPICS, go to the following URL:
What's New in Cisco IPICS
Cisco IPICS 4.5(2) includes these major new features:
•Expanded Cisco Unified IP Phone support—Support for Cisco Unified IP Phone 69xx, 89xx, and 99xx series with Cisco Unified Communications Manager
•UCS B-Series support—Allows for Cisco IPICS deployments in large data centers.
•UCS Express—Cisco IPICS 4.5(2) operates on the UCS Express platform, which provides for small economical deployments.
•Quick installation method—An OVA format provides for quick and easy virtual machine deployment.
•Cisco IPICS Video Dispatch Starter kit—Virtualized for use on Cisco UCS Express, and B-Series, and C-Series servers, the includes five mobile clients, a Cisco IPICS Server license, and a Platinum license this package is designed to be a starter kit for Cisco VSM 6.3 customers to add mobile video to their surveillance system. More more information, go to http://www.cisco.com/en/US/prod/collateral/ps6712/ps6718/product_bulletin_c25-617212.html.
The following sections describe important issues that apply to this release
ISSI Gateway Unable to Register to a Remote RFSS
If the ISSI Gateway is unable to register to a remote RFSS, you may see "ERROR_UNABLE_TO_JOIN" for the P25 channel status in the IDC. Restarting the remote RFSS should resolve this issue.
Issue Upgrading to Cisco IPICS 4.5(1)
Upgrading to Cisco IPICS release 4.5(1) can fail if the backup procedure includes these general steps:
1. Back up data from Cisco IPICS release 2.2 to the remote backup folder named 2.2_backup.
2. Restore data in the 2.2_backup folder to a Cisco IPICS server that is running Cisco IPICS release 4.0(1).
3. Backup data from the Cisco IPICS 4.0(1) IPICS server 4.0(1) to the remote backup folder named 4.0.1_backup.
4. Restore data in the 4.0.1_backup folder to a Cisco IPICS server that is running Cisco IPICS re.ease 4.5(1)
To work around this situation, when you restore the Cisco IPICS database as described in the "Upgrading from Cisco IPICS Release 2.2(1)SR1, 4.0(1), or 4.0(2) in a Deployment without High Availability" in Cisco IPICS Installation and Upgrade Guide, Release 4.5(1), use ipics_db_upgrade_40_45_v2 instead of ipics_db_upgrade_22_45 as the restore script.
The ipics_db_upgrade_40_45_v2 patch file is include in the ipics_db_upgrade_45_scripts.zip file that you download as part of the upgrade procedure.
Installing Certificates on an IDC Client PC
By default, IDC client PCs authenticate the Cisco IPICS server by using a self-signed certificate that is generated when the Cisco IPICS server software is installed. If you replace the self-signed certificate on the server with a third-part party certificate, perform the following steps on each IDC client PC that access the Cisco IPICS server. This procedure is not needed of you are using the default self-signed certificate.
Before you begin
Make sure that certificates are installed on the Cisco IPICS server as explained in the "Managing Server Certificates" section in Cisco IPICS Server Installation and Upgrade Guide.
Step 1 Copy the following files from the Cisco IPICS server to the client PC:
Step 2 On the client PC, take these actions:
a. Rename root_ca.cert.pem to root_ca.crt.
b. Rename intermediate_ca.cert.pem to intermediate_ca.crt.
c. Rename signed_server.cert.pem to hostname.crt, where hostname is the hostname of the Cisco IPICS server.
Step 3 On the client PC, take these actions for each .crt file that you renamed in the previous step:
a. Double-click the file name.
b. Click Install Certificate to launch the Windows Certificate Import Wizard.
c. Click Next.
d. Click Place all certificates in the following trust store.
e. Choose Trusted Root Certification Authorities.
f. Click Next.
g. Click Finish.
Step 4 Restart the IDC if it is running.
Using Cisco IOS Release 15.1(4)M3
In your Cisco IPICS deployment, use Cisco IOS release 15.1(4)M4 on routers that function as LMRG or RMS components.
Configuring Languages in Cisco IPICS
Table 1 provides a summary of the various options that you can use to configure languages in the Cisco IPICS Administration Console. For more detailed information about these options, see Cisco IPICS Server Administration Guide.
The following sections provide information about caveats in this Cisco IPICS release:
Using the Bug Toolkit
You can use the Bug Toolkit to find information about caveats for the this release, including a description of the problems and available workarounds. The Bug Toolkit lists both open and resolved caveats.
To access Bug Toolkit, you need the following items:
•Cisco.com user ID and password
To use the Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Security from the Select Product Category menu.
b. Choose the desired product from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Table 2 describes known caveats in this Cisco IPICS release.
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information about obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)